Airtel Complaints & Reviews

I have bearing a prepaid no.[protected] and also having a post paid no.
1. Maximum time out going call are not connected across india and abroad.
2. Voice quality is very poor
3. Internet connection is very poor than 2g connection.
4. Customer care service through toll free is very very poor.
5. Tower stick having flactuate from 1 to 4 some time remain nil.
6. Direct customer care contact number given in internet not connected.

Hello.. I mistakenly scratched the number on my top up card airtel.. The amount is 500 naira.. Some digits were erased when i wrongly scratched the card.. I would be happy if the numbers are retrieved for me or if the card amount is sent to my line.. Thank you

Serial number: [protected]/22925
B/n : [protected] — 2020/05/24
Secret pin: *9310*93*2964

I cannot do a miss call to any of the isd numbers (Uae and singapore). Whenever i try to call, my balance got deducted as per their standard call rates. I have informed this in their customer care (Airtel) and have the voice clip relating to this conversation. As per their reply i cannot do miss call to any of the international numbers and this is their rule for morethan 3 years. But i am not aware of their "rule" till this date as i had made some missed calls to international numbers last month also. And that time my balance was not deducted. Also i have checked their "rule" by calling from another airtel number. That time also the balance remains unchanged. So why are they imposing their above said "rules" to some selected costumers.

Hi am hari om, i work as sweeper in hostel mess. This message is typed by a student. My airtel no.[protected] has been overcharge by illegally activation of many value added service detection of my all ₹80. Its really bad airtel doing this cheap things to earn revenue detecting balance of poor people hard earned money. Please airtel dont be so cruel, rural people use your network just for better network coverage but you doing these cheap things with poor people like hari om who didn't know what are these things meant for. Please provide him his hard earned money and deactivate his all value added service.

[protected]
Hari om

I recharged a wrong number but i don't get the money back though i tried a lot.
I recharged my airtel number through paytm and committed a little mistake in number and i lost the recharge not more than in one second. I tried hard to get it back but couldn't.
So please refund me the lost money as it was by mistake. I am attaching a screenshot of paytm invoice here

Why i am getting this emails again, i know airtel always provide worsts service for everything, i am sorry to say this

Have on calls hours together on this and complained still getting the same, not sure who and how my official email id has been entered for this number which is not mine. You people are just blindly working and with fake documents selling numbers jut for business.

Customer care team said that by mistake it was entered, not sure how it was by mistakenly exact official email id was entered in unknown person database.

Completely fed up with airtel customer care and the support, can i expect immediate action on the person who is playing all this drama.

I hate this airtel network. Unfortunately my mobile data was on in the phone and i'm not used any kind of applications and google also. After 10 min i have checked and disconnected mobile data. Airtel network has deducted 180 rupees at least they didn't send any kind of alert message. I have called customer care and asked them about balance deduction. They are telling "you are used 30mb data so we are deducted 180 rupees". But i got massage from airtel network that is "you have used 10 mb data from your main account". Why they are deducting 180rs for 10mb data. Airtel has providing bad service to the customers.

Dear sir,
My villgae pingrala tehsil piploda dist ratlam mp pincode 457339 in not available airtel tower & network se we are facing lot of problems for unable to calling and unable to acces internet. Airtal users are hoping to airtel company will construct a tower in village pingrala.
Kindly as soon as posible make a tower in pingrala.

Regards
Rakesh rathod
+91 [protected]

Hi,

It was really sad to feel cheated with the worst ever services from airtel. I bought an airtel secure plan in the month for my vivo handset.

I had been handling my phone with utmost care all these days, the condition of the phone would justify it. It is still has same new finish. However, i was never aware that stating explanation "that the phone fell onto the bed" would classify as improper handling of of phone. To my dismay i heard that my claim has been rejected due to the same. What a rubbish statement ever...

The team didn't even bother to collect my phone and verify if the same had been improperly handled. The photographs just showed the screen being damaged, though not physically. Further i was asked by the airtel team to mention "how" the phone was damaged and not the story of the phone getting damaged with the external factors that lead to the situation.in an effort to not drop the phone onto the floor i had pushed it on to the bed nearby when one of my neighbor's kid bumped into me at home. But the team was not even ready to listen to my story. They just cited that they would read only what was mentioned in the description.

I hope my concern is looked into.

Hoping to hear from you soon.

During a call after 30 to 40 seconds the call gets disconnected automatically... It is really irritating. I am unable to talk to anybody. I am unable to onow the casuse of the problem. I don't know why it is happening. I tried tofind out a solution to this problem but i could not. It's really implrtant to get this problem resolved be causethe mobike phone isof no use if it is not able to make a call. Help me out with this... It is really...

My number is 9eight2465eight2eight3

Now a days airtel started to activate add-on service for additional money from customers without permission of customer to generate extra revenue.

Airtel has activated bhaktisagarportrait for 20 rs... Suddenly sms came and balance deducted.

What the hell...

I don't want to continue bakwas charging company.

Deducting money by auto activating service...
Robotic customer care very poor... Very hard to reach customer care guy.. Pre programmed robotic voice advisor waste your time and ends call. Then says you have reached maxium limit. What the #..

Waste hai airtel... Jio is best.

Dear,
Bharti airtel limited
I am joy das from west bengal,
District dakshin dinajpur. My complaint
About a another number, who disturb my
Wife with call & sms. The unknown
Number is [protected]. Kindly take an
Action for this number. The unknown
Caller called from bengalore. The
Unknown caller talk rough languages with
Me.

I would like bring your kind notice the bad customer experience which i have been through the customer journey over the last one year

When i asked for a basic plan from airtel which i soley intend to use for otp i was given a 199 plan for which gives a bill of over 500 inr for one year and over.
After finding out from my colleagues in uk i found out that i should take a roaming free plan where i will not be charged a huge rental
Now after sending 20 email when i finally tell them to find out a free roaming plan they told me that they will be putting a 149 plan
They have now activated 499 family pack plan on my mobile. I am not going to pay this amount
Kindly take corrective action at the earliest

I went to airtel store today at
Krishna kovil, vadasery nagercoil
Kanyakumari district.
Tamilnadu

When asked for a new sim they charged me near 556 rupees plus 100 rupees for aadhar linking and sim card. I said to recharge for minimum possible rupees. They said if your are interested buy it or get out of the showroom in a very bad way. They employees are so rude and and treated us so badly.

For the past 12 years or more our family members have been using airtel. Seeing this response from airtel i have decided to quit airtel service for my family members.

Many such incidents have happened in the past at the same showroom where even elders have been treated badly.

I request you to take immediate action as airtel has a good reputation and such showrooms are spoiling it.

Regards
Jeya sekharan m

Today i went to switch my number from my existing operator to airtel. But your customer executive mis-sold your post paid product to me where as i was asking for prepaid service only. I am yet to open the sim card. Kindly resolve the issue. I have already sent an email to the customer care service but yet to receive any response.
My mobile number is mentioned below:
Mob:[protected]

Airtel 4g Sim.Mobile: MOTO 4g plus. Rs.448 pakge/31.12.18.Voice calls not audiable.Every time I have to come out my house to attnd calls. My WhatsApp data/, images/Videos not transfrng since last 10 days.I depend on BSNL Wi-fi at home. Outside Airtel not responding.If not restored, I seek Mobile portability at the cost of losing package amunt.

I have four mobile connections of airtel having data plans of 1.4gb daily.
I have paid 499₹ for each.
But my connection is not working. Same problem is facing by all airtel users in udaipur area.
My connection is 4g data pack. And it's cheating by the company.
Mobile company airtel is doing big fraud with the consumers. Trai should take cognegence of this.
Thanks you.

Issue with airtel network. Per month charges as per 4g service is 825 including tax. But, always the signal is either 3g or 2g.

While buying the sim sales person from airtel confirmed 4g network reception in my area. Which is not the case.

Being charged same amount inspite of lesser that promised performance.

Desirable resolution is to charge as per performance and refund of excess amount paid so far during downtime of airtel network.

Recent email from airtel:

On thu, oct 11, 2018 at 11:40 am nodalofficer kk wrote:

Dear chandrakant jayanti,

Greetings from airtel!

This is reference to your email regarding network issue for your airtel mobile number [protected].

Basis on your email we tried to reach you on [protected] but unable to establish your contact, we would like to inform you that our network team has identified a solution in your area and is exploring options for smooth installation of the same. We will let you know once we get a definite timeline for the same.

Therefore, this is the best possible coverage that can be provided presently, we hope you understand and would extend your kind co-operation in this regard.

I apologize for the inconvenience caused. Your feedback will enable us to enhance our services and service experience. Let me assure you that action will be taken to ensure that this is not repeated.

Thanks for reaching us. Delighted to assist you.

Best regards,
Borra soundarya
Advisor : customer experience
Bharti airtel ltd

Id-[protected] - the set up box was replaced about a week back and since then i have not been able to see any program. A note comes that the set up box has to be activated and i should call the customer care number. I have called the customer care atleast 10 times since the last week and till date no action has been taken. I have also made a complaint to the nodal officer but still the tv is blank.

I have not requested for bhakti sagar portrait service but i received an message on 16th october 2018 that i have been charged rs. 20 for the service, bhakti sagar portrait. I am using airtel for many years. Please, take needed steps, stop the service and refund my money back.

Date of incident - 16th october 2018
Phone number - [protected]
Desirable resolution - stop the service and refund