Airtel Complaints & Reviews

Hello,
My name is Supriya. I have been an Airtel customer from the past 3 years. Recently I bought a new Airtel Postpaid Sim. Since then I am trying to activate Airtel Secure plan. But to no avail. I have tried all the methods suggested on the airtel.in site. It just doesn't seem to work. Tried calling the customer care which goes blank. Please suggest what I can do about it.

Thanks in advance

I am using my airtel sim bearing number [protected] from near about 10 years. I used to recharge 99 every month for 12 months to make it a lifetime prepaid sim card. I have spend near about 1200 rupees. But few days back i got a call regarding validity of my sim. They said i have to recharge rupees 35 to increase validity. Now my query is if they have to implement the validity recharge again then why then started rs 99 monthly lifetime pack before. Why i should always suffer. If the company cant generate average revenue then are we customer liable for that. We have done everything to keep the sim validity going. Now again if same thing we have to do recharge rupees 35 to increase the validity then the company should return my 1200 rupees so that i will recharge rupees 35 and increase validity every month. Company changes rule according to their need which is really a sad thing. We customer always have to suffer from such negligence of the company.

Dear Sir/Madam,

I am Writing a mail to Inform you, I have a Airtel Mobile user .My Number is id is _ My airtel Signal with internet service is very poor, I faced many problems for last 4 months. i complained many times to customer care, he logged the complaint & automatically he closed thicket Without any confirmation he can’t take any action on my complain, so I requested you can take action immediately. Otherwise i disconnect to my airtel connection & switch to another subscriber because I don’t have any other option .

This is to bring to your attention that a broadband connection with landline no. [protected] was taken for Saket, Delhi ([protected]_dsl) and a request to disconnect the same was put in in September, 2018 because of relocation. I engaged in several phone calls with Airtel Customer Care and they assured me that the connection was disconnected and I will just have to pay the outstanding amount due in October which I did. In November, I received another bill for Rs. 600 for a 50 GB plan that I have NOT OPTED FOR. Kindly check the same provide a solution for this as I am receiving bills for a connection that does not exist.

I have been using my airtel mobile number for about 4 years now, unfortunately it stopped working from last 2 days due to non usage of more than 3 months, i would like to reactivate again. I have sent a mail to [protected]@airtel.in but no response. Please help me regarding this. I would definitely like to retain this number. I am out of india and would like to get it reactivated as soon as possible.

Thanks
Prithivi

On November 4 I visited the Airtel store in Faizabad, to upgrade my sim to 4g and he said the person should be present on whom's name the sim is registered as the sim is on my father's name, I asked for some other solution and he told me a unique way to port the Airtel sim to Airtel and some how I get in into his fake talks and agreed upon it he said the sim will be activated in 4 day and as the first recharge is necessary you have to pay 559 and I did that but the sim do not port within 15 days then I went to him to cancel that request of port and refund my payment after lot of arguments he agreed and take my bank account details said that it will be directly sent to your account and till that I have phoned him and visited many times he is not giving me satisfactory answer and once he said you will get mail from company and you will refund today or yesterday or tomorrow bla.. bla .. and now it is getting about one month and now he showing me his unprofessional behaviour that how badly he can talk to the customers ... This is very disappointing and if this is not going to resolve iam deciding to go to the consumer forum to get hell down with 50times more compensation for the inconveniences I have faced ...

I think you should work upon your store service as your name is not enough for the coustomer they are looking for good service..

Our family of 4 are using airtel 4g sim from years, recently we are facing issues with the signal strength, calls not connecting, unclear during calls, calls get disconnected in between... The data too is very slow.. Kindly do the needful as soon as possible.. If our problems are not resolved we are planning to port the sim to other company...

Thank you
[protected]

Me purchase new sim in airtel gallery & hi demanded 25 rs as legal charge when me asked for payment method of online he refused & says online cash payment is done & me accept his terms but me when request him legal bill re refused me & saying me can't take any one ligal & tax invoice bill when you agree then ok other then not purchase sim hi provide me fake bill copy

No connectivity at all now. Airtel network is zero.
Forget internet we neither call nor receive any calls.
Even after so many complaints so many calls to customer care i am getting the same answer that it will be rectified within 72 hours. But i think now it is more than a week. What you guys really doing i don’t understand.

Please consider my request and provide me at least a basic network where we wouldn’t face call drops at least. 4g is still very far for me.

Call centre is hapless. Fake promise always, i must tell your call centre is one of the wonders in the earth...!! Who knows how to cheat the customer politely. You know what putting all this in social media is of no use because everyone has the problem. It has become a habit to people now.

My final request is if you guys are not able to provide good network, admit it...!! Don’t keep on lie

Please consider this at do the needful. Sharm nam ki koi cheez bacha huwa hai tho help karo...!!

Suddenly received a msg from airtel that my outgoing service will expire soon if i didn't recharge, my account already has rs100 talktime o[censored]nlimited validity, i did recharge for it on 25th september and recharge before that was done in january. Explain this too me airtel, how can validity expire on a lifetime valid sim. Now all of a sudden, the service terms have changed! Stop fooling your customers for forceful recharges

Hi airtel team,

I am not having internet connectivity since morning despite of having 251 gb balance available available in my post paid connection, had connect to customer care on 121 as well but didnt get any positive solution.

I expect quick revert and request for early resolution as my day to day work is getting impacted.

Mobile no - [protected] postpaid connection.

Airtel is saying they removed life time validity because trai asked to do so.

I searched the links they provided but could not find any inf where trai asked to remove life time validity, i have asked them to provide at least screen shot where trai mentioned to remove lifetime. But they are not doing.

They are cheating the customers, they charged 1000 rs saying they will life time validity, but now the they turned back

Sir,

Please be inform that, we found debit in our icici bank a/c for rs.9887.92-reference as rpi/www.airtel./[protected]
On 20.11.2018 time 5.36 pm. But we did'nt use our debit card for the above transactions.

In connection to that, we are attaching bank confirmation for payment credited in your a/c. Hence, we request you to
Provide the bill no. Details which you have adjusted rs.9887.92.
Kindly send us your bill copy (Soft copy) for the above adjustment with realationship.

Our e. Mail id:[protected]@gwcindia.in
[protected]@gwcindia.in
Regards
Rajagopal. R
Mobile no.[protected]
Sr. Manager accounts
Goodwill comtrades pvt ltd

I am a holder of number [protected]... I'm fed up they deducte my money without any cause it's happening again and again... Few days ago this happend and now again after 2 day same thing is happening i'm very fed up... I do recharge i'm a business man and that too small business... How will i manage..

It's 9 th time... It has been repeating again and again sometimes 30 sometime 40 sometime 100... Before filling a complaint here i wanted them if they did so i'll file a complaint against them only 2 days before i warned them and now again...

Whenever bcz of this matter i call the company... They don't pick up call busy tone... If by chance they pick up the call... They disconnect the call after listening complaint or say there head is busy somewhere else i'm fed of this now again and again 🙀🙀🙀🙀🙀

It's about i think 9 th time they have deducted my balance... I even called them... Once they gave the balance back... And now again and again when i call them either they don't pick up my calls.. If by chance they pick my call... They say u have to wait... Head is busy somewhere or sometimes disconnect my calls... I'm very fed up... It's almost 9 th time... How will i do my further recharge if they will do like this again and again... I hope u will understand... Thanks [protected] is my no from which the balance has been deducted..🙀🙀fed up

I did not suscribe to the value added service offered by airtel called idiotbox.

But i received a message from airtel saying that i have suscribed to this service and that 150 rupees were charged. My number is [protected]

This is the message i received from airtel:

Idiotbox service has been renewed on your airtel mobile rs 150.0 for 30 day (S). To deactivate, call or sms stop to 155223.

I have noticed now about this and i have never activated this service.

I have activated 50% night cashback offer by messaging night to 121. It gave me a return message saying that night cashback is activated in my number. But waking next when i checked that if my cashback is deposited. Nothing has been deposited in my account as mbs. I have the same data pack which i had when i last used my internet in night around 3 am. Kindly see to it that my problem is loooked into and i get my cashback back. Or i will not continue with airtel from next time.

Dear Sir/Madam,

I m using the airtel number from past 7 years and i m abroad now from 7~8 months and had activated international roaming pack of 499 on September which has a validity of 3 months. Even when its active, my number is disconnected. Request you to please activate my number. i have also recharged on end of September, but its still deactivated.
Request you to activate.

I raised a complaint with the airtel customer care team about inaccurate international roaming charges for mobile data. I had turned off mobile data and roaming options on my phone throughout the duration of my international trip. However, in the airtel bill's itemized statement, i see that they have charged me a huge amount for the billing period when my mobile data was switched off.

On speaking to the customer care team member, i was bluntly told by them that i have used the mobile data during the said period, so i have been charged for it. They were not willing to listen and dispute this claim.

I am quite shocked that a service provider like airtel would be so unreasonable to the genuine concerns of an old customer like myself, who has always paid my bills on time.

I hope the team would investigate the matter more clearly instead of simply dismissing my complaint to show a speedy resolution.

Sir/madam
I prot my number from airtel to vodafone few days ago for network issue and coustomer care told me when solve network issue in my area they well come call to me but sir when i am in airtel my plan was rs-449/- and approx bill per month is rs-531/- include gst but they send me bill for this month of rs-1931/- when i called to customer care they told me i have activated international roaming pack of rs-1199/- but sir i can not activated any pack/plan like this i dont under stand why they activated this type of plan/pack in my number
Please sir see my account i can not call or sms to activated this type of pack for me please sir kindly solve my problem as early as possible i shall ever great full to you sir.
My contact number is-[protected]