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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 669

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D
Don balu
from Chengalpattu, Tamil Nadu
Oct 13, 2018
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Dear team
I have made airtel online prepaid recharge on 26 sep 2018 (Mob. No; [protected]) amount got detucted from axis bank payment successfully. Money detucted from my axis bank
But from airtel side they said money not reached them and the transaction has failed. I have not recived any refund to my bank after that request your help

I just want to resolve this issue as soon as possible or else i will change my number to some other service.
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    S
    ShekharAirtel
    from Khed, Maharashtra
    Oct 13, 2018
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    Address: Pune, Maharashtra, 411014

    My 4g postaid airtel dongle number is [protected]. My airtel 4g dongle wifi not working for last 2 weeks. Raised at least 7 complaints but no use. Their useless customercare is saying that they are not able to access my profile data. I have escalated this issue to their supervisor. They told me that they created a service request which will be closed by 10hrs but after 24 hrs also nobody contacted me and issue is still not resolved.
    Airtel customer support has been notified about the posted complaint.
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      L
      Linsa Jose
      from Vasai-Virar, Maharashtra
      Oct 13, 2018
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      Hi network am facing problm of airtel network at my home town and inside home also more than 1 yr no range, no speed, no network, airtel network is slow and poor.. Please clear the problm of netwrk speed up my network 4g/3g then also slow working.. Please always not getting network or message fastly always shows no network i can't work proply by this airtel network such a slow moving... So please do any solution for it

      Thank u
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        B
        Bintu Dutta
        from Bhubaneshwar, Odisha
        Oct 13, 2018
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        I m a non airtel user i linked my sbi for airtel upi transaction. But during a transaction of 5000. Suddenly transaction failed but the money is being deducted. I contact with my bank they told there is a successful transaction of 5000. Its been 2 days i didn't get my money back. Transaction was done on 11th oct. That was a airtel to airtel upi transaction. That was between [protected]@airtel to [protected]@airtel. I want sudden action regarding this as its a matter of 5000 rupees. I want the money be refunded back to my account or to sent to the receiver bank.
        Airtel customer support has been notified about the posted complaint.
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          V
          Vishal Purohit
          Oct 13, 2018
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          Address: Thane, Maharashtra, 401107

          This is about the pathetic network provided by the airtel service provider. They should know that not always throwing free data works, but they also need to look at the basic needs, that's calling facility. It has been almost 5 days from now that i am facing this issue. My network bar shows full, in fact the data connection shows 4g written, but still i was not getting any incomming calls. I tried to restart my handset, and did all basic troubleshooting steps, but still the issue never got sorted. I thought it must be my phone so i switched to other phone, but still same issue and the person calling me used to get my number switched off. This is really pathetic that inspite of paying bills on time with a highly charging plan, still what we get is such # service from such multi million company.

          I did call up the customer care in order to raise a complain, but all in vain. Initially the cx care reps hangup on me stating you need to callback later. When called later, they took down a complaint. But like everytime, even this time it definately would not do anything good. The level of frustration that i am going through is seriously high because i have to work from home and need hotspot data to connect my laptop, so basically now my work is stopped due to such services and continues issues by airtel.
          Airtel customer support has been notified about the posted complaint.
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            K
            K.L.Soni
            from Raipur, Chhattisgarh
            Oct 12, 2018
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            Address: Jabalpur, Madhya Pradesh
            Website: Jabalpur, Madhya Pradesh

            Sir. Ay-airsep has been sending sms on my mobile no. [protected] that "games world services" have been activated on my mobile and deducting rs.35/-per week from my balance. It is troubling me through nos. 155223, 1552230, 56789 and 1909. If i send return sms to stop the unwanted services, it gives other options, as to out of various services which one i want to stop. This way ay-airsep, on every cost forcefully cuts money from my balance. Such tactice is a criminal act. Kindly manage to stop such dirty ways to cheat me and to put me in financial loss.
            Regards,
            Mrs. Vimla soni
            Airtel customer support has been notified about the posted complaint.
            Oct 12, 2018
            Updated by K.L.Soni
            Waiting, how my complaint is being attended.
            Mrs. Vimla Soni.
            Oct 12, 2018
            Updated by K.L.Soni
            Sir, Around 8:20 PM today, I got a call from Mobile No.[protected]. The caller in male voice was inquiring about my Bank Number and Card Number giving reference to my aforesaid complaint to transfer Rs.100/= as a compensation. He was talking on behalf of Airtel customer care representative. Will you please inquire whether he is Airtel representative or another cheater. He said "Since you made complaint on Line, the compensation will be transferred directly to your Bank Account". When I didnot tell him the account no, he immediately cut the call. Who was calling from [protected], is the matter of investigation. Mrs Vimla Soni
            Oct 13, 2018
            Updated by K.L.Soni
            Sir, Today arround 3.33 pm another caller from [protected] again inquired about my Bank transations saying that he is from airtel.Who are these persons troubling me giving reference of my complaint, desire to know about my Bank. Regards, Vimla Soni.
            Oct 17, 2018
            Updated by K.L.Soni
            Sir, It seems that the Problem creater on my no. [protected] and complaint receivers of Airtel are the same persons/establishment. "AT-AIRINF & AY-AIRSEP". Today again they have started renewing the unwanted service without my request. They are doing this till such time my balance will become zero.Why Indian Consumer Complaints Forum is not competent to take action against these problem creaters who start services without consumer's request and continue deducting amount till such time, the consumer's balance becomes zero. Regards. =Mrs Vimla Soni.
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              U
              uditjaiswal08
              from Indore, Madhya Pradesh
              Oct 12, 2018
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              Address: Indore, Madhya Pradesh, 452016

              Hi i am udit jaiswal i am using airtel sim of last 9 year. Airtel always cut my balance whenever i recharge. Recently today at 05:03 pm i was recharge 60 on my airtel number [protected] & they deducted rs 49 from my account without any proper reason.
              I have received a message on 05:54 pm & the message is "inlogic games service has been renewed on your airtel number" but i were not activate any this kind of services please stop & deactivate this kind of all 420 tricks services & give me my balance amount otherwise i will report in consumer forum, & i called to customer care but they didn't respond me. Please help me asap.
              Airtel customer support has been notified about the posted complaint.
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                J
                javad hussen shaik
                from Guruvayur, Kerala
                Oct 12, 2018
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                Address: Nellore, Andhra Pradesh, 524002

                Shaik ashik named employee in airtel office, nellore not treated the customer good. I given request for conversion of prepaid to postpaid before a month. I used to go airtel office after 10days from application date. They said everyday system not working after 7.45pm. I am unable to attend before that. Finally today he said some error is coming for conversion. Again he started fresh online application today. And his treatement of customer is very difficult.
                Airtel customer support has been notified about the posted complaint.
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                  N
                  Navedeu
                  from Mumbai, Maharashtra
                  Oct 12, 2018
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                  Address: 400102
                  Website: [email protected]

                  Dear airtel team,
                  This is refrence to my number [protected] which was barred on 2nd october 2019 & after giving justicfication the complainant has taken back his complaint.
                  However it has been more then 4 days that i m suffering with no outgoing facility & mo internet on my number.
                  Mr kashif had mail me that my number has been unbarred & sended for reactivation of the same but i m still unable to use my services as when i spoke to customer care of airtel they said my number is [protected] is still under barred status it has not been sended for any activation process.
                  Please activate it asap.
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Avi2124
                    from Bengaluru, Karnataka
                    Oct 12, 2018
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                    Address: Bangalore, Karnataka, 560085

                    Hello,
                    I previously used to own an airtel sim with the number [protected] registered in the name of lanasol energy solutions.
                    After i quit the company i put in a request to cancel the number for which i got a letter from airtel which stated that all the outstanding balance has been cleared for the above number and a refund cheque was also given to me in the name of my father a n pradeep kumar.
                    After all this hastle i still keep getting calls from airtel saying that the balance amount has to be cleared and i am getting calls from my old company also telling me to clear the balance.
                    I also put in a request to cancel the number again after visiting an airtel outlet and was ensured that i will never be bothered regarding the same issue.
                    I kindly request you to sort out the matter and stop troubling me and my company regarding this matter else i would be forced to take other measures.
                    Hoping that the necessary will be done.
                    Thanks,
                    Avinash.
                    Cc : letter sent by airtel has been attached.
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                      S
                      SGuha61
                      from Kolkata, West Bengal
                      Oct 12, 2018
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                      Thanks for using valuepack. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789
                      The above message came in pre paid airtel number [protected]
                      I have not requested any vas. I called 155223 for deactivation.
                      I want refund of rs.20 back
                      I use a minimum stv pack 199 after paying months for no net connection and lost 10 gb data when i converted to pre paid connection from post paid. I keep bare minimum of rs.100 in talk time for emergency.
                      I have no intention o[censored]sing any unnecessary vas.
                      The airtel app is not even showing the vas activated.
                      Regards
                      Swapna
                      Airtel customer support has been notified about the posted complaint.
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                        G
                        Gomathisub
                        from Mumbai, Maharashtra
                        Oct 12, 2018
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                        Address: 600122

                        Dear team,

                        I have made airtel online prepaid recharge on 29th sep 2018 amount got deducted from hdfc bank. Payment successfully. Money deducted from my hdfc bank. But from airtel side they said money not reached them. And the transaction has failed. I have not received any refund to my bank after that. Request your help.

                        I just want to resolve this issue as soon as possible.
                        Or else i will change my number to some other service
                        Airtel customer support has been notified about the posted complaint.
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                          H
                          Hussain Sarfaraz
                          from Udaipur, Rajasthan
                          Oct 12, 2018
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                          Address: 313001

                          Icon service (I have no idea what it is) got activated a few months back on my number without any information and rs 76 deducted automatically per month. I do not need this service. I call airtel customer care to deactivate this service and reimburse my money but they refuse to reimburse the same and claimed that i had activated this service but i really don't have any idea about this i just came to know when i checked my balance is getting low too fast and then i check my messages for the same. The service is deactivate now but my money not got back.

                          Kindly reimburse my money.

                          Message which i got says "icon is active on your airtel mobile. You have been charged rs 76 for 30 days. To deactivate, call or sms stop to 155223"

                          Hoping for my problem will get resolved soon...

                          Sarfaraz hussain
                          Airtel customer support has been notified about the posted complaint.
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                            P
                            Prashant Nathe
                            from Delhi, Delhi
                            Oct 12, 2018
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                            Airtel — airtel tv app

                            I have port my number from voda

                            I am already a airtel customer but as per the airtel tv app it says that to use the feautres of the app you need to switch to airtel.

                            I have already written to airtel team and no response has come from their side.

                            This is how you treat your customers. Shame on airtel.

                            No one is ready to help also. I tried calling them several times everyone is giving different options and no one is actually helping out.

                            They cheat on users dooling them that the plan would give u free access of everything but here i am not able to use any such facility.

                            Niether i am able to use the amazon prime that comes free with airtel.

                            Only hotstar is working.
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                              M
                              Megha Ajay
                              from Delhi, Delhi
                              Oct 12, 2018
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                              Rs.40 was charged without my acknowledge and consent, and whenever i tried to talk to customer care agent, it says "this number does not exist"
                              Wtf!!
                              I am changing my network and i'll suggest every airtel user to do the same.
                              The mail says, "short complaints hardly resolves"... Hahaha. Let me tell you buddy, none of our complaints are ever going to be resolve.
                              Airtel has been the worst of all will always be, my only task is to tell everyone about airtel and how they they implement their cheap tricks to earn money.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                srinu yadav
                                from Hyderabad, Telangana
                                Oct 12, 2018
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                                Address: 501401

                                Not only am i, there is no. Of members using airtel network at my present working location that is kishtapuram village, medchal mandal, medchal malkazgiri district in telangana state.
                                Am facing signal problem from last month to still now,
                                Today is too worrest and from 9 'o clock no signal in my phone, am not receiving any incoming calls and messages.
                                Too bad to communicate with any one.
                                Please clear the problem shortly,
                                If its not done, surely i will be change my network.
                                Airtel customer support has been notified about the posted complaint.
                                On : 11/10/2018
                                Time : 6 pm

                                waste - Comment #3237985 - Image #0
                                Vinod Benny's reply, Oct 11, 2018
                                I'm unable to get the signals
                                Vinod Benny's reply, Oct 11, 2018
                                I'm unable to get the signals
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                                  H
                                  Hamaad
                                  from Hojai, Assam
                                  Oct 12, 2018
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                                  Address: Siwan, Bihar, 841226

                                  Since over a year in follow-up with airtel for improving and started 4g network in our circle of bihar (Siwan city) but there is no response from there and they ignoring on regularly basis and no proper response on mail nor on call. They alredy started recharge plans in promising for proving more than 20 mbps 4g speed and best calling network. I have long trail mail with airtel team, mr. Gopal vittal as well as escalation marked to trai also.

                                  I really surprised and depressed because i'm using airtel service from almost 10 years+ and i don't know why they are irresponsible. They harrased me and i loosing my work in follow-up with them.

                                  Irshad hussain
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  My airtel money account has been blocked. I can't recharge my phone number from airtel wallet so please help me sir.
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                                    K
                                    Kevindhan
                                    from Delhi, Delhi
                                    Oct 12, 2018
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                                    Address: Coimbatore, Tamil Nadu, 641302
                                    Website: Airtel.in

                                    Airtel deducted rs. 35 all of a sudden for namkeen pack. This is similar to at&t scam of “my love crush.com” in usa, where they tagged $10 to all family pack customers (Google for details). After a lawsuit, at&t paid millions of dollars back to the customers.in india we need to find a way to file lawsuit against airtel and get our money back.

                                    Airtel is in money crunch. So they are using his fraudulent means to boost their cash flow.
                                    Airtel customer support has been notified about the posted complaint.
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                                      rupsoma1
                                      from Delhi, Delhi
                                      Oct 12, 2018
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                                      Address: 248007

                                      My mobile no [protected], prepaid recharge for rs.179/-, which will expire today ie, 12 oct 2018.
                                      With effect from 11 oct 2018, 6pm unlimited outgoing calls not rpt not connected with a remarks "unable to connect".

                                      My point is that, before completion of date, always every time outgoing calls have been stopped, thus the reasons the respective customer like me, wants to change port due to bad services of airtel on urgent basis.
                                      Airtel customer support has been notified about the posted complaint.
                                      I haven't used bhakti Sagar potrait service or prime zone service but RS 20 each was deducted from my balance, I went that money back

                                      free calling issue in prepaid recharge : 7454977265 - Comment #3237944 - Image #0
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                                        Puspak Pradhan
                                        from Barpali, Odisha
                                        Oct 12, 2018
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                                        Address: 768107
                                        Website: www.airtel.in

                                        Today morning 7:00 am i got a message
                                        'sports video pack service has been activated @ rs30.0 for 7day (S). Txn id s[protected], 12oct18 07:09. Service will be renewed after validity expiry. To use, click http://wwe.chillex.in (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789"
                                        Without my permission they active this service on my airtel mobile number [protected].
                                        Airtel customer support has been notified about the posted complaint.
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