Airtel Complaints & Reviews

Hello sir/madam,

Greetings,

This mail is regarding case 87236484 which i have registered in the month of august, for which till date, i have neither received a nor issue has been resolved. i am following up on this case since beginning, by dialing call to airtel cc, but each time i was getting assurance that, i will get a call back from concerned team and issue would be fixed.

But today, when again i gave a call, i was surprised to know that case # has been closed without resolution . this is very irresponsible way of dealing with concerns, with this kind of service, i dont think you guys will sustain for long time. this is very very disappointing .

Here either help me to port my number or else provide me waveoff of my bills until issue is fixed ..

My mail is getting ignored .. no response form airtel ..

Regards,
Bharath

I ported airtel karnataka to airtel kerala. Yesterday i got message 10.56pm insert new sim and dial 59059. I did this and new sim is not getting activated. Im unable to dial the number.
It says not registered in network. Now its more than 13 hours im still waiting for this sim.

I tried several methods found in internet and nothing works. Nearest airtel store is 26kms far and this isso frustrating.

[protected]@gmail.com

I have recharged 3998 for 30 days international roaming on my airtel number [protected] for china. I am unable to make any outgoing calls till now nor can i call the airtel customer care.
What is the point of recharging so much when i cannot even make any outgoing calls which is equivalently important?
Requesting your kind action and resolution at the earliest

I have placed request for installation of new broadband connection on 25th september 2018. Since i am an airtel customer for more than 4 years, i preferred taking broadband connection from them. It has been almost a month since i have been following up on call center for installation of the connection. I am also in service industry and i know the importance of adherence to tat. I have been cally up several times on customer care numbers just to get more assurances that our team is looking into your complaint. I am surprised how much time it takes for a service provider like airtel to install a broad band connection. Or is it that the company has reached level where it does not requires any more new customer. I wish we could have more service providers in the market so that this monopoly of service providers like airtel is curbed and they start paying more attention to customer servicing rather than merely advertising that we provide connections in less than 4 hours.

First complaint is whenever i ask for e-recharge at shop of rs 50/- tt i will get is of rs 39/- instead of 42/- rs.
Another complaint is of call rate before 2 months call rates was of rs 30paisa per minute but suddenly high call rates deductions are started which is 2-3 paisa for each second.
I want my normal call rate back.
Even after calling to customer care they are saying they dont have any call deduction history.
Sim number -[protected]
Sim operator - airtel

My cug sim is not getting detected on my s8 handset. It shows the network sign but it displays the message "unable to connect. Try later". I have tried changing the sim cards for the same number. But it is still not working. The sim is working in other phones but not in my phone. The slot 2 of my phone in which i am using my airtel cug is working fine because all other sims are detected and working in that same slot.

Pls help...

I have done a recharge of rupees 179 on october 15, 2018.
My airtel prepaid sim number is [protected] & name is umang dave.

As per this plan, 1 gb data / day is not available.

Every time i use internet, money get deducted from the main account of talktime amount.

Please resolve it as soon as possbile.
Umang dave,
[protected] umang.[protected]@gmail.com

Dear,
I'm suffering of bad netwark. So i can't use my daily data plz provide better service. Otherwise i have to change my service provider. For this problem i have already completed so many time in past time but the result is 0. And naw it is last time i send you this message pls provide a better service. Otherwise i have to change my service provider

My address is
Ramkrishnagar, post office - pradhannagar, ward no -47, old matigara road, near siliguri police commissioner. Siliguri, west bengal.

In my locality everyone faceing problem with the network or speed of internet from you
So kindly try to solve the problem. Thanking you.

Dear sir
Last 5 months your network is totely very bad 4g rang is very low and call drof and incoming call many time not connected. so lots of coustmet port out and many of just some time port out . many complaint but some result. i[censored] solved this i stay another i will port out.
i love airtel, but my problem is very big .

i[censored] plant a new network tower i give u land.

aasa karta hu ki aap jald hi katvai karenge, mujhe intjar rahega

I ported out of airtel due to consistent bad network for 2 months and repeated complaints. Now after paying all dues and bills ported out to vodafone. They are poking me to pay bill of 479 and also they have stopped my outgoing services.
They are charging for the service i haven't used.
Please give a justice to this complaint.
My email is [protected]@gmail.com

Hi my credit card last two month auto paid for www.airtel.pgsi www.airtel.in in this transaction title. But I have not used for this category app and any other. Without informing me money is taken. Please refund this amount with interest and stop this service.
My email id.[protected]@gmail.com.
Pls share your direct contact no so that I can provide my mobile number.
Thanks

Hi sir, i have done a upi transfer on[protected], where the money has debited from my airtel payments bank account but not credited to the beneficiary account. I called to airtel customer service and wrote emails to their official mail id [case: 2524454] till now the amount was not credited to receiver's bank or not even reversed back into my airtel payments bank account. Please help me

Employee here are cheating customer by charging for sim upgrade to 4g/ sim swap as it is clearly mentioned it's free for existing customers. And they say they don't have prepaid sim card and only post paid coz dey can make money. Kindly take some action else i have to take some other way to handle these #. And they are making fool of elder people as they don't have much idea about mobile they end up paying money... My contact no. [protected]

Sir,
I am getting suddenly outgoing cals are not available on this number. How can i solve this... I need very urgently.. Please update me soon sir... Incoming and outgoing cals are not available on my number.. Please verify as soon as possible.. It suddenly stopped.. Please let me know the information..
I kindly request u to check and do this problem...
Thanking you

For past three months despite timely payment of the airtel mobile bill, i have been harassed by airtel with sms, calls asking for payment. I have shared proofs to their appellate, nodal officer who send in their apology but don't correct their system. Their contact centre accepts that their system is not efficient to track actual status!
I want airtel to ensure they stop harassing a loyal customer who settles payments every 15th of the month when the due date is 21st of the month. Also to apologize for this monthly harassment and assure this will not happen ever again. A customer should not be suffering because of poor systems and processes of airtel.

Airtel people offering broadband services but after made payment (Rs 2474) no response even after so many followups (Name: shekar contact no: [protected]). Tried to raise a complaint to airtel[protected] but call executive saying that we are transferring your call to supervisor but they are disconnecting my calls. I tried more than 10 times and wasted 3hrs + time. After taking my details along with caf no when i say call is about complaint they are continuously disconnecting my calls. I made payment on 6th oct 2018 but today date is 18th oct 2018. As their rules and info executive (Shekar) given they have to complete the broadband connectivity within 2 days but after 12 days also no response. Worst service proving by airtel and their employees.

My name: surendra
My caf no is: 4087006

Hello team,

I raised a relocation request of my airtel fixed/broadband connection on date oct 13, 2018 from pune to zirakpur. The service request number is[protected]. Two days ago, i got a call that the new address is not feasible for airtel connection. So, i raised a disconnection + refund request. The representative on the call took the disconnection request but he was unsure about the refund.

From yesterday, i called airtel customer care multiple times, but still don't have any clear answer.

Due to incapability of airtel of not providing the connection, why should i pay for the services which i am not using.

Now, i want to transfer this connection to my friend's name to a new address. I gave them the friend's address but didn't hear from them.

I gave them 3 options:
1. Relocation of my connection to my new location - this is not possible due to incapability of airtel.
2. Disconnect the connection and provide the refund of remaining period.
3. Transfer the ownership and address to my friend's name and address.

I am relocating from current location on oct 21st and still waiting for the answer.

Fixed line number: [protected]

My airtel digital tv customer care id is [protected] & my registered mobile number is [protected]. The name of connection holder is mr. Ashutosh mandal. I had standars set top box and after warranty period is over the box was damaged so i complained about that on airtel customer care. They assured me to replace my box with rs 350/- within 24 hours. The technician came with an hd box (Not standard box). I further complained that i was told standard box will be exchanged. But they told me about insufficient storage of standard box. So i took the hd box with rs 599/-. As per airtel company for the first 2 months i would get all hd channels free of cost though i didn't get single one. I complained them again & again about my issue. Senior representative talked to me twice that my issue will be resolved within 24 working hours and he assured me that i'ld surely get free hd channels for 2 months. But now 24 hours is over and till i'm unable to watch any hd channel on my tv. I complained again and again but my problem was not resolved.

On 15th oct'18 i transferred 5000 rupees from my airtel payments bank account to others beneficiary vpa (Virtual payments address) via upi on my airtel app.
But money was debited from my airtel account but not credited to beneficiary. I complain to airtel payments bank but still now they don't help me for this problem. So i am totally hopeless for thios such of cases thats why i need your help.
My airtel payments bank account no - [protected]
Transaction id - [protected]
Amount - 5000
Date -15/10/2018

This refers to the above subject, for six months i have been requesting porting but i am being harassed for the past six months and they are not approving porting request on one frivolous reason or the other, the following points are worth noting

1) only clerical level people are attending and calling day and night for flimsy talks, rather than focusing on doing their job, on being asked about the relevant thing they do no have any clue on how the process operates, neither are they willing to listen
2) to our surprise they do not even seem to know the name of their superiors and refuse to connect to any senior person or provide their contact
3) the enterprise claims that it is not a corporate number to my surprise as per the trailing mail
4) further surprising is the fact 121 claims the it is corporate number as per the trailing mail

Does any one have a clue on what is happening or unable to cope with the competition you have started harassing the customers

People at your company informed that ms neetu yadav, phone number [protected], who never picks up the phone and even she picks up talks and behaves in an unruly manner, becoming impossible for me or even people from airtel galary to talk to the so called relationship manager

Thus all possible gentle approaches and request have been made but the more humble to are the greater the harassment

Notwithstanding above noc was arranged, however on flimsy grounds again the same was rejected

Can you please let us know how much money you want to fleas and also want you want to stop harassment