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Updated: Jul 7, 2026
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A
Ariya Ajay
from Salem, Tamil Nadu
Nov 9, 2018
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Address: Krishnagiri, Tamil Nadu

My airtel No (postpaid) outgoing services have been stopped. I am using this sim no from last 5 years. I am not able to make any call from my sim.
I couldn't make out why it has been done so. I have been using my sim regularly and recharging it on regularly.
And incoming calls are stopped next week.. what I do
Pls Solve this issue
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    R
    rasool561
    from Noida, Uttar Pradesh
    Nov 9, 2018
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    Address: Hyderabad, Telangana, 500060

    I am facing signal problem at my home. I am unable to attend calls and unable to use internet for training purposes.

    The area is sai ganga nagar colony, saidabad, hyderabad, 500060.

    I am missing a lot business calls. If this is not resolved i would have to move to another network which is i don't like. I like airtel. I am a user of airtel from the past 6 years. 3 peoples are using airtel network in family all are facing same problem
    Airtel customer support has been notified about the posted complaint.
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      S
      Saiasha
      from Chennai, Tamil Nadu
      Nov 9, 2018
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      Address: Chennai, Tamil Nadu, 600095

      I am fed up with airtel worst service, non response my complaint despite they promised to resolve before 6th oct 2018, poor reconciliation and non coordianation among themselves. So i don't want to continue with airtel. And requested them to terminate the agreement and disconnect the airtel no.[protected] immediately.in this regard i paid the amount rs.2357/- on 8th nov 2018 vide transaction refernce no.[protected] for bill cycle 11th sept to 10th oct. And also lodge complaint vide no.88456602. But the relationship manager refused to do so and offering concession to continue with them which i rejected. But they refused to cancel the number and suspended for 2 hours. By doing so, they are planning to collect the rental amount for the next month. Also, they refused to give reply my email. I pray and appeal to cancel the airtel number and pay the compensation for metal agony for rs.10000/-
      Airtel customer support has been notified about the posted complaint.
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        R
        Rajat Mohod
        from Pune, Maharashtra
        Nov 9, 2018
        Resolved
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        Resolved

        Address: Nagpur, Maharashtra
        Website: Airtle.in

        Dear sir,
        Myself rajat mohod
        I have done Recharge on 3rd nov of 149* for ul calling and data 28 Gb for 28 days.
        But i GOT 1 gb for 20 days and ul.
        Contact customer care they said, Offer started on 4th nov on my account . But i have chceked on 121 before r3charging, it showed me the offer,
        Later on 6th nov i have done same recharge. But still not got the Offer, got same offee 1gb data for 20 days, tbis time i have the sms of offer also chcked on 121, still not credited the recharge, this time they said. Offer was on 7th nov i have recharged on 6th nov, but i have mesg on 6th nov. That offer is still active, today on 9th nov i have recharged for 43, it gives 3 Gb data and validty upto your Ul pack, but i got only 1 day validity. And this time they saying me recharge has not done on my number later on contacting with Senior they told me that i will Get credited the offer, but when its juts 1day validity, the data will be gone and Validity to, what to do now pls slove my problem
        Nov 11, 2018
        Complaint marked as Resolved 
        Complaint has been resolved, i got the benefist and mail from airtel . Thank You, thank You airtel bharti Company
        Airtel customer support has been notified about the posted complaint.
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          D
          devang1981
          from Mumbai, Maharashtra
          Nov 9, 2018
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          Address: Mumbai City, Maharashtra, 400067

          Dear sir,
          I have order samsung galaxy note8 (Order no[protected] from airtel online store on 22 october 2018. But still not received my handset till today. I visited nearly 10 times at airtel gallery at mahavira nagagar. Kandivali west. But can't get satisfactory answer from them also.
          Kindly give me some satisfactory answer or give me some contact detail from where i get satisfactory answer.

          Thanks,
          Devnag bhatt
          [protected]
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            G
            gprias
            from Chennai, Tamil Nadu
            Nov 9, 2018
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            I have been using below number in airtel post paid plan for more than 3 yeas. Suddenly both the numbers are showing in prepaid plan.
            My numbers are,
            [protected]

            It is taken under corporate plan.

            I received last month bill for my number and i am not yet paid. How can you convert my number to prepaid with letting me know and my knowledge.

            I need to resolve this asap.
            Airtel customer support has been notified about the posted complaint.
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              M
              Mailsandra
              from Bengaluru, Karnataka
              Nov 9, 2018
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              Address: 560058

              Hi sir,

              The mobile tower has been installed in the residential area in the roof of chandan real estate, 9th cross, 3rd main, mailsandra, beml 7th stage, bangalore without permission of neighbours.

              Because of the tower, we can face so many health hazards, in the area, the old people are living.
              Please request you to take the action to remove the tower or shift the tower to non-residential area. So that we can lead life healthy.

              Your faithfully,
              Resident of mailsandra.
              Airtel customer support has been notified about the posted complaint.
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                M
                Misbah fathima
                from Vadakku Valliyur, Tamil Nadu
                Nov 9, 2018
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                Address: Tiruchirappalli, Tamil Nadu

                I have a very poor network in my phone. 2 days back i asked for my problem and i was asked to recharged my number with 35₹. Even after that my net is not proper. I have issues talking video calls, sending videos and even surfing. Please go through my issues. My husband is in gulf and we get issues due to this network problem. I humbly request you to go through it. And please make sure it doesn't happens again. Will be waiting for your response.
                My phone number is [protected]
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                  S
                  srinulikitha
                  Nov 9, 2018
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                  Dear sir,

                  I have an airtel no. [protected] which i am using from last 1 1/2 years. I am using this no.in february 2018 as i'm abroad in now. The sim card was in active till 4 days before. But now it is showing as sim card registration failed. I need that same number. I will re submit all my documents my son will submit & requesting you to please reactivate same number. Pls check and activate my sim card.

                  This number i kept for my bank transaction now i am not getting message i will activate international roaming for this number.

                  Kindly requesting you please reactivate my same number.

                  Thank fully
                  Adari srinivasa rao
                  Airtel customer support has been notified about the posted complaint.
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                    N
                    NilanjanC2018
                    from Mumbai, Maharashtra
                    Nov 9, 2018
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                    Airtel sent me 4g sim.
                    I am unable to finish the activation due to below issue even in repeated attempts.
                    I am sending sms sim (New sim id number) to 121 in reply it is asking for confirmation with reply 1. Thereafter i am getting reply that i will get a call for reconfirmation. But i never get any call. Everytime getting another mssg that my activation failed because confrmation pending from me. If i dont get any call then how i can i confirm it. Please see the matter. Its urgent. My airtel number [protected]
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                      I
                      Iamsma100
                      from Bengaluru, Karnataka
                      Nov 9, 2018
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                      Address: 713146

                      Some officials called me and told me that they are from Aitel company. They wants to install Airtel 4G Tower into my property.

                      I got call from this number : [protected]

                      Where Processing Manager : Amit Sharma Mob : [protected]

                      They need IHO card for NOC from Delhi High Court and for Health Card 17700 INR will require.

                      IHO Official Name : Sumanta Sen Mob : [protected]

                      Please confirm me is they genuine or fraud.

                      Thanks,
                      Sk Md Aslam
                      [protected]
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                        A
                        ajaykenya
                        Nov 9, 2018
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                        Address: 110063

                        Disposal o[censored]nused number in very quick & unfair manner
                        Greetings from africa
                        I had following number +[protected] registered in name of dr munish aggarwal since 10 years for my clinical & private use.
                        I moved to kampala uganda in 2015.
                        I have lost my sim in july this year in kampala uganda.
                        I have been recharging but unable to receive & make calls (Pls note lost sim)
                        I tried to get the sim replaced by sending by father to paschim vihar delhi airtel office with all identification documents.
                        I can not travel to india just for a sim card replacement can i?
                        They can not replace the sim without me being there in person.
                        When i requested them to hold the number for me till i come to india in dec 2018 ie after 2 months they refused.
                        Every refusal is blamed on trai regulations.
                        When i send a mail to their official address i only receive auto reply.
                        Calling them at various level did not help at all.
                        Can you please get answer to following questions.
                        1 is it possible to hold my number till dec 2018 at your level.
                        2 millions of indians live abroad. Countless of whom use indian numbers for various reasons.
                        If anyone of them lost indian sim outside the country. Are they supposed to loose the number or come to india just for sim replacement.
                        3 if there are procedures in place for above scenario why airtel is not aware of them.
                        4 if postpaid number can be preserved but not prepaid number why discrimination.
                        Airtel customer support has been notified about the posted complaint.
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                          C
                          Chitra Jambhale
                          from Neral, Maharashtra
                          Nov 8, 2018
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                          Address: Pune, Maharashtra

                          I had activated international roaming of 1 day @649 on airtel postpaid mobile no. It's been two months and i am charged rs 649 for some specific days which is not explainable and the bill amount is huge i had deactivated the 649 plan from my airtel app last month itself. There are incoming charges + monthly rentals plus taxes. Total bill has crossed 8000 rupees.
                          Airtel customer support has been notified about the posted complaint.
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                            K
                            kritika nandy
                            from Chennai, Tamil Nadu
                            Nov 8, 2018
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                            Address: Ernakulam, Kerala, 682020

                            I'm having a landline number
                            [protected] with broadband connection. The complaint has been submitted telephonically. However, the problem has not yet been resolved. It's therefore requested that necessary action /airtel reps to be sent at the earliest to resolve the internet connection problem.
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                              M
                              Monotosh Kar
                              from Bhubaneshwar, Odisha
                              Nov 8, 2018
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                              Address: Kolkata, West Bengal, 700078
                              Website: [email protected]

                              Dear Sir,

                              I am customer of Airtel digital dish tv, I have purchased it from online on 30th Sept 2018, and that time airtel digital dish tv online customer executive has told me that "If you purchased our set top box then you will get 2 months subscription free, you can watch 2 month all channel free with purchase price Rs1480 only" and that"s why I have given order through online and airtel engineer has installed set top box same day in my home, Now from 30th sept to till datev 2 months has not completed but one message is showing in my tv set that please recharge your tv with in 5th Nov-18, after that I have called to airtel digital tv customer care no[protected], on 1st Nov-2018, and customer care executive have told me that your registration has been set for one month free, so you have to mail and complain to the company, and he has given me complain no also, Complain No is 82324540, on 01/11/2018.
                              After that I have sent a mail on 1st Nov and 4th Nov, but not getting any solution, they have only given me reference No which is [protected].
                              And from 5th Nov my connection has been disconnected by the airtel. where as it should continue another one month as per the scheme when it has been sold to me. So, how we can trust the big brand like airtel? where this type of such misguide/cheating is happening with the customer.
                              So, please issue me another one month free all channel as per offer with Rs1480 new airtel digital tv set box connection communicated by the airtel customer executive at the time of booking my border, You can check the voice call record.There is no respond getting from the airtel after giving so many time reminder and complain.
                              Is this the ethics and policy of the company?
                              Is taking the airtel digital tv a crime?

                              Regards,
                              Monotosh Kar,
                              18th, South Purbachal,
                              Reba Appartment, Block-B,
                              Kolkata-700078,
                              Mob-[protected]
                              [protected]

                              My airtel digital tv connection details are below...
                              1.Customer ID No-[protected],
                              2.Order No[protected],
                              3.Date of booking-30th Sept 2018,
                              4.Time- 11.26am.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                abhisingh1985123
                                from Kolkata, West Bengal
                                Nov 8, 2018
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                                Address: Kolkata, West Bengal, 700059

                                Hi
                                This is abhijeet. Today my annual pack was about to end. That's why i was in touch with airtel's customer service representative for the last two days to subscribe to my current pack. I was following their instructions and suggestions for the subscription. They told me to recharge with ₹ 4501 for continuing to my current package. I did what they exactly told me to do. But after recharging when i called airtel's customer service representative for confirming my package, first of all he ask me weather i watch english movies channel or not? I told him that there are three (03) english movies channels in my current package. I asked him if any channel has been added or removed this time? He told me that "no everything is fine and your channels would remain same as earlier." after that he didn't told me anything about channel and confirmed my package. But from the moment i recharged my dth yearly package, those three channels where stoped by the broadcaster. I called them again. Again a lady told me that this is happening due to some technical error. With in 48 hrs. It will be ok. I know that she was laying to me. After few moments i called them again. Now one of there representative told me that those three channels are not the part of your package.

                                Now what should i think about company and its employees. This attitude of the company not only caused me mental stress but also my 4501 rupees wasted.

                                Waiting for your suggestion

                                Yours
                                Abhijeet
                                Airtel customer support has been notified about the posted complaint.
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                                  E
                                  Enoch Jatau
                                  Nov 8, 2018
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                                  Address: 802155
                                  Website: [email protected]

                                  I wanted recharging my line so in the process of scratching the card i scratching out the card pin and also the card s/n and have but the card b/n with me what do i do now, so please i don't know what to do now and i realy want that credit and have no option than to look for a way to get it back if not my job will be at stake so please i need your help please
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    Ramu Baghel
                                    from Meerut, Uttar Pradesh
                                    Nov 8, 2018
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                                    Address: Agra, Uttar Pradesh, 283202

                                    I have 1gb data on my airtel no. [protected] and 65 rupees i just turn on data connection i will see that my balance is no more i called costumer care no. He gave me nonsensible excuse he says u used data but i have 1 gb data...why airtel deduct my money . This is humble request to you pls give my balance back.
                                    I believe on airtel
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                                      H
                                      Hariprasath hp
                                      from Mumbai, Maharashtra
                                      Nov 8, 2018
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                                      Airtel was given the false promise, last couple of years i used airtel only, it is life time validity sim. Today i got the message, your outgoing calls going to be stopped. I have balance in my account, still also it needs another recharge for continuing the service. So airtel failed to keep the promise level of life time validity. Why the airtel service given the false promises and everything.
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        amssanjeevi
                                        from Chennai, Tamil Nadu
                                        Nov 8, 2018
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600040

                                        Outgoing services on my airtel number has expired on 7-Nov-2018 and soon my incoming services will expire by 14-Nov-2018. It is said that to recharge immediately to avoid such expiration and I did it. In spite of it, they just blocked the outgoing and soon incoming to be blocked. When called customer care about it no response is given. I recharged my mobile before the said date and still, they block my services. I need immediate resolution or soon my incoming will also be blocked.
                                        Nov 9, 2018
                                        Complaint marked as Resolved 
                                        Solved by self-visiting an Airtel Store.
                                        Airtel customer support has been notified about the posted complaint.
                                        I have balance of more than 50 rupees. But my outgoing validity is expired now. No details why it was expired or how much I have to recharge to get back outgoing validity.

                                        Even after my repeated recharges. Still outgoing is now working. I got a message saying incoming also will be stopped on 24th November.

                                        I[censored] stop both no point o[censored]sing ur airtel sim.
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