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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 683

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N
Nikhlesh Taneja
from Patiala, Punjab
Sep 30, 2018
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Address: 147001

I ordered dth which is was told the next day morning 9:30 will be installed, so sacrificed my work, time and money and waited till noon. I mailed a complain to them and they said that it will be installed the same day be patient. Another day i got a call from customer care convincing me that they will get it installed the same day, so i waited for them and missed a funeral of my known, but false promises. The same day at 18:53 i received an sms stating that as per my request my order has been cancelled which in real i had not requested to cancel. Such services are costing bucks to the public and wasting time which is crucial. Shut down business if you cant provide.
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    S
    Shekabhi27
    Sep 30, 2018
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    Address: 560103

    This is regarding my airtel prepaid cellular connection which got deactivated after i moved to canada. I had done recharge of rs. 2500 before arriving here but now i am not able to receive any messages on my phone. This is very frustrating as i cannot receive any otp to carry out important business transactions. Kindly resolve this issue at the earliest as i am not able to access my bank account and other transactions without the otp.
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      J
      Jaydev Ahir
      from Mumbai, Maharashtra
      Sep 30, 2018
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      Address: Navsari, Gujarat, 396590

      There is a network problem at location gj sh 165, palghabhan, gujarat 369590
      I cant talk properly even if i outside home. Its on the way to anaval to vansda road. There must be a another tower need in the area for better service.
      I can't talk, internet is so far for me at this place, i want result asap.
      I have already mention the problem what else you want me to put in the details bloddy # things
      Airtel customer support has been notified about the posted complaint.
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        nimesh007
        from Mumbai, Maharashtra
        Sep 30, 2018
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        Address: Thane, Maharashtra, 400601

        I have perchece rs.50 recharge card today but the card got wet and tore from middle. So i am not able to get the secret pin of the card
        I reques you to plz help me in this case plz mail me the secret pin or plz recharge my phone no
        Contact details-
        Email-nimesh. [protected]@gmail.com
        Phone no-[protected]
        Serial no-[protected]
        Secret no-xxxxxx50044784
        Airtel customer support has been notified about the posted complaint.
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          it mob
          from Noida, Uttar Pradesh
          Sep 30, 2018
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          Address: Gurgaon, Haryana, 122002
          Website: broadband

          This is to complaint you that we are facing serious issues in regards to broadband connectivity and mobile network connection neither the broad band connection nor airtel mobiles connection stays stable thorough out the day at our outlet. To at further every customer up-to visit us face the same issues and end up companies for same. Most of guest had to go in either of outlet corner to get some sort of connection. Request you to talk the corrective measure to fix the issues as either adding booster or any other way.
          Looking forward for positive reply...
          Airtel customer support has been notified about the posted complaint.
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            R
            raigarh
            from Morena, Madhya Pradesh
            Sep 30, 2018
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            Address: 496001

            Today's received a sms at 4.49 pm that 20₹ deducted from my airtel mobile a/c.

            Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service.
            Airtel customer support has been notified about the posted complaint.
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              J
              Jayalakshmi Naidu
              from Bengaluru, Karnataka
              Sep 30, 2018
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              Address: 560068

              I had requested for relocation of Airtel DTH on 03rd April 2018 from Banaswadi to Akshayanagar. They had to fix it on 05th April 2018 at the new place. Disconnecting was done promptly. The new place could have only 1 DTH connection. Since I had TataSky. I opted to disconnect Airtel. I had issue with transferring the Airtel Fixed line connection too. Which finally after months of chasing they finally closed. DTH was pending despite me calling them. Finally they collected the DTH boxes in September 2018 and are stating they will refund 1K. I had already taken a yearly subscription with 1 add on connection.
              The supervisors who picked the call escalation have stated that I would get the amount from April since the relocation was unsuccessful.
              Airtel customer support has been notified about the posted complaint.
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                K
                katlek
                from Mumbai, Maharashtra
                Sep 30, 2018
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                Address: Pune, Maharashtra, 411014
                Website: airtel

                My mobile no. is [protected], previously I was able to use 4g network, but before 2 days, the sim gets deactivated, then the airtel customer service gave me a new sim with a same mobile number. I'm able to stream videos with a full network, but when it comes to surf on google, play store, playing games, surfing on amazon, using google maps, instagram, it shows please check your network. I thought that there might be some issues with my phone so I reset my phone then also the issue is not resolved. Except for youtube, I'm not able internet faciltiy, I've checked all setting for my phone, 4g is active, but then also it shows speed of 0.00k/s when I use my internet to surf on play store, google or play games.
                Airtel customer support has been notified about the posted complaint.
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                  D
                  dpathak58
                  from Delhi, Delhi
                  Sep 30, 2018
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                  Address: New Delhi, Delhi, 110077

                  Complaint no 3586101. we have an agreement with airtel that if my mobile got damaged, this will be repaired by airtel only and the chargable value should be under Rs. 12000. against the same we have Submitted complaint last week when my mobile got damaged in a road accident but till now they are delaying my case voluntarily by asking unnecessary documents and fake update on link and all. Nobody is responding properly. They are just harassing the customer and irritating very much.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    sumit chaurasia
                    from Mumbai, Maharashtra
                    Sep 30, 2018
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                    I have forgot my date of birth please help me to find my date of birth which i have registered [protected] i forgot my date of birth please help me...this number i have register in airtel money there what date of birth given i forgot please help me i have call to 400 and [protected] they did not respond me i have forgot mpin what to do now ...because i have some money in my wallet i will lose all my money please help me
                    Airtel customer support has been notified about the posted complaint.
                    Sep 30, 2018
                    Updated by sumit chaurasia
                    plz sir help me otherwise i lose my big amount of money
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                      A
                      Ajaz Sk.
                      from Nashik, Maharashtra
                      Sep 30, 2018
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                      Address: Thane, Maharashtra
                      Website: [email protected]

                      I have opted for Airtel DTH HD CAM services basis Airtel provided me the same on paid basis for one year, but after that they are expressing their in efficiency and asking me to purchase a HD set top box to avail the services. I wrote several mail to them but to no vail, the team over their are behaving arrogantly and every time asking for visit charges though being no fault of mines.

                      Pls Help

                      Ajaz Shaikh
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        Pratz3107
                        from Udaipur, Rajasthan
                        Sep 30, 2018
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                        I got a message saying that rs.20 has been deducted from my account though i am not using any primezone service. I have received today 30th september on early hours @2.45 am. Please check and refund my deducted amount. Please acknowlege my complain. Message appears like below:"thanks for using primezone. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789".
                        Airtel customer support has been notified about the posted complaint.
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                          kaushalN
                          from Chandigarh, Chandigarh
                          Sep 30, 2018
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                          Address: Hoshiarpur, Punjab

                          I’m writing from Samundra village in garhshankar subdivision of Hoshiarpur Punjab. There’s problem with your 4G service here from last one month now . Even I’ve called to your customer care a week ago and they have assured to resolve the problem within four hours but I’m sorry to say that the problem still persists. You claim to be the fastest 4G network, but here forget about the speed connectivity is zero.Reaolve the problem otherwise I’ll havr to port .you should keep your promise at least !
                          Airtel customer support has been notified about the posted complaint.
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                            Aidan Ram
                            from Jodhpur, Rajasthan
                            Sep 30, 2018
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                            Today morning I received message from Airtel on my mobile number [protected] stating that Rs 20/- have been charged and deducted from my prepaid mobile balance on choosing prime zone whereas I have never chosen such any prime zone. Please refund my amount.

                            Such type of harrassing and time wasting activities are disgusting.

                            In hope of positive response.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Sabina Yasmin
                              from Delhi, Delhi
                              Sep 30, 2018
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                              Sir
                              My airtel sim is having no network at all since yesterday and i am having a lot of problem due to this as i stay away from home for my studies. I have no other sim than airtel and this not having any network. It only shows emergency calls only. How will i contact anyone in need? As a girl staying away from home i am unable to contact my parents too. Please help.
                              Thank you
                              Airtel customer support has been notified about the posted complaint.
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                                dr daaman
                                from Bathinda, Punjab
                                Sep 29, 2018
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                                Address: Ludhiana, Punjab, 141002

                                I got new airtel sim last year
                                My airtel sim is not working on any phone
                                Since 2 pm today
                                Got a new sim at 7 n even it is not working
                                The phone is showing emergency calls
                                This is so irritating
                                I have many important calls regarding my office
                                Kindly look into the matter
                                Such problems are so disgusting
                                Never expected this from airtel
                                If it doesn't get resolved i'll have to switch on to other network
                                Please resolve it as soon as possible
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  akii2819
                                  from Delhi, Delhi
                                  Sep 29, 2018
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                                  Address: 122001
                                  Website: www.Airtel.com

                                  Company was overcharging since last 4 months... After accepting thier mistake they committed me for 35% discount... So 4days ago.. I had payed the committed payment.. But my internet connection not got resumed... Sincr last 4 days i am calling them again n again but no response ftom thier end... And evertime they promisr me that my services will resume asap... Even i complaint on twitter some around 20 tweet i have done... But till now my services are not resumed... Even they are responding to my complaint... I want to complaint against this harassment... And request yo take a serious action against tjem
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    Anjali Rajagopal
                                    from Valparai, Tamil Nadu
                                    Sep 29, 2018
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                                    Address: 643001
                                    Website: www.airtel.in

                                    My grievance was first sent to CUSTOMER CARE on September 1, 2018. I was receiving calls occasionally from CUSTOMER CARE of different States [Andhra Pradesh, Gujarat, Karnataka as per True Caller] asking the details of the issue every time. In spite of giving details on my grievances and how I was suffering to meet my deadlines in my ONLINE work no action has been taken from their end till now [It’s September 29, 2018.] It's exactly 1 month now that this problem started.

                                    May be mails addressed to NODAL / APPELLATE officers are either not reaching them or they are negligent on their part. Only Advisors reply from their mail ID’s. Of late I received a response from NODAL OFFICER ID on September 26, 2018 stating that the problem would be resolved at the end of October and I have no other choice but wait patiently till then. This is the way AIRTEL take up customer issues.

                                    I seriously regret for having surrendered my BSNL broadband connection. It was such high quality and speed was commendable. Grievance was attended in no time regardless how worse the weather was. Trusting in AIRTEL services and their CUSTOMER CARE I did this. But it was the biggest blunder I did. In spite of clearly describing my inconveniences at work, none in AIRTEL services took it seriously. I am asked to wait till end of OCTOBER for the problem to get resolved. CUSTOMER CARE at AIRTEL never understand the frustration / depression I came through to meet my deadlines at work. Highly disappointing.
                                    Airtel customer support has been notified about the posted complaint.
                                    Nov 18, 2018
                                    Updated by Anjali Rajagopal
                                    AIRTEL IS THE WORST SERVICE PROVIDER I HAVE SEEN. DISCONTINUED WITH THEIR SERVICE AND OPTED FOR ANOTHER SERVICE PROVIDER.
                                    Till now NO INITIATIVE has been taken from their end.
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                                      Nukala Bapiraju
                                      from Visakhapatnam, Andhra Pradesh
                                      Sep 29, 2018
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                                      Address: East Godavari, Andhra Pradesh, 533429
                                      Website: Bharati Airtel Consumer Complaint Service

                                      Dear sir,
                                      My name is VV BAPIRAJU NOOKALA.My EMP ID: 899493..I am one of the Employee in your associate telecom network TELEWINGS COMMUNICATIONS at the time between 13/04/2016 and 10/11/2016.Still now there is no updated details of EOD and EPF details..so kindly please update my UAN details clear for PF settlement...thanking you sir.
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                                        bkrawat
                                        from Nagar, Rajasthan
                                        Sep 29, 2018
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        I was very surprised to know that airtel dth is charging rs. 15/- on every delayed recharge, and they have been charging this every month. This is very frustratic that no message or information they give their consumers about this. How airtel is cheating consumers when they take money in advances. My airtel dth account no. [protected]. Please beware of this.
                                        Airtel customer support has been notified about the posted complaint.
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