Airtel Complaints & Reviews

Receiving an SMS as a report for every SMS or call made. That's very irritating and confusing to actually understand whether it is just a call/SMS report or an actual SMS. Please revert this feature back to what it earlier used to be. Please don't send report at an SMS priority level.

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Address: New Delhi, Delhi, +91

Website: Airtel payment bank

Sir i am sending 2010 rupees amount from airtel payment bank to paytm payment bank account on17/09/2018 at 6.03 am. Amount has been debited but it was not credited to beneficiary account. I complain many times to airtel payment bank officer but they don't solve the problem. Transaction id [protected] and upi reference no.[protected]. Please solve the problem and resister the case on airtel payment bank

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Sep 22, 2018

Updated by KAILASH CHAND BAIRWA Rajasthan Screenshot of transaction

Oct 02, 2018

Updated by KAILASH CHAND BAIRWA Rajasthan Please tell me complaint status

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Address: 400006

I have port my vodaphone no to airtel no. After taking airtel sim card from nepeansea road gallery following problems i am facing.

I cannot send sms. My outgoing sms is not working.
Then after some time internet completely stop
Now i am not getting incoming call.

This is ridiculous. I am having a very bad experience from airtel. I shouldn't have ported from vodaphone.

I have already complained twice for activating outgoing sms but still not activated.
My complain no rsiml[protected]
And cexcl[protected]

I was informed from customer care by some vinay that it will be activated with in 4 hrs. But still not. Shame. Highly annoyed. Now my incoming calls have stopped.

I want compensation as i cannot do incoming calls.

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V

Vikasji

from Mumbai, Maharashtra

Sep 24, 2018

Yet no support I have got from Airtel customer care . I have visited twice to Airtel gallery at Mumbai in nepeansea road. But yet no resolution. None of senior manager at customer care is yet unable to solve . Still my incoming calls are blocked.

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Address: Bangalore, Karnataka, 560009

Website: Airtel payments bank

Hi team.
My name sayed nadeem inamdar i have issue with transaction when i sending money throw upi my money is debited from my account but is not credit in another account i'm sending money from [protected]@airtel to [protected]@ybl on 19 september time is 1.24pm i contact my bank also they told it's a issue with upi
Please do help me i lost 560 inr

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Sep 22, 2018

Updated by sayed nadeem Simply they cheat with customers

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Address: Panchkula, Haryana, 134113

My airtel mobile internet has stopped working on my airtel no. [protected] since 15th sep 2018 & i had registered the complaint on 19th sep itself at airtel customer care no. Customer care has assured me that the problem will be resolved within three days’.

However the said problem has not been sorted out till date & i am not able to use internet services due to which it is causing a lot of inconvenience to me.
Please solve this issued.. Other wise am porting my airtel number in jio.
Thnx.
Regard's

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Sep 24, 2018

Updated by mohitdhiman0410 Dear Team 6-7 Days Am Waiting your Team Response... Problem is as it is.. How much take time..

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Address: West Godavari, Andhra Pradesh, 534211

On Airtel, We are experiencing awful 3G/4G service since two-months in Tanuku area of AP( prepaid [protected])
Speed test by ookle was always less 1mb download.Even the call services are too bad and congested?
If you can not improve your services...why do you stay in the market?
Perform or perish.

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Address: 722122

Dear sir,

I sended rupees 2000 through airtel payments bank, to koushik lohar in to his mobile number [protected], but the amount didn't credited to his account, and it's also showing pending to my account as well.

So, i'm requesting you please rectify the transaction error.

Thanking you
Dip kundu
Airtel payments bank
Account number - [protected]

+2 photos

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I appreciate all of the staffs' support at airtel store shop no.19, located in palm spring plaza, gurgaon. However, i cannot endure the terrible behavior and attitude of mr. Hitesh khanna, store manager. He must learn what the customer satisfaction is from his assistants (=staffs). I'm afraid to take a photo of him, but for not to repeat the same feeling to the other customers, i attach the photo of him. Hope he will re-start from the study of "what is the customer satisfaction" and "how to perform for customers as the store manager".

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Address: Hyderabad, Telangana, 500014

We have been shifted from vodaphone to airtel since in our area airtel was having good signal strength. For the past one week signal went down and we have only one bar strength in our mobile. We are not able to talk or not able to play online games.

I hope nearby tower is down and it was not up due to poor maintenance.

Please reply and take necessary actions to resolve this issue

My address
Dulapally

Thanks

Raji
[protected]

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Address: Banda, Uttar Pradesh, 210202

Sir i recharged my prepaid mobile [protected] with my airtel app from my debit card bt its fail and amount was debited from my bank account and not recharged my mobile so please refund my money as soon as possible

Txn i'd[protected]
Date. 21/09/2018
Time - 9:05 pm

Sir why it fail?
Why not recharge my mobile?
Sir please refund my amount.
As soon as possible.

+1 photos

Sep 22, 2018

Complaint marked as Resolved

First step -view my best offer 399 unlimited pack Second step-payment via ATM card Third step-otp Then I got a SMS from my bank that 339 has debited from my bank account . Bt there show me that payment not done..

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Address: Pune, Maharashtra, 411045

Hello,

I writing this email to let you know that even though the bill has been paid, my incoming services have been stopped.

Customer service was called a few days ago and they had acknowledged that the payment has been received, still today i received an automated call mentioning that the incoming services have been stopped.

Attaching screenshots of the payment received page and the acknowledgement message i received, for your reference.

+2 photos

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Address: New Delhi, Delhi, 110028

Please note i raised compliant via phone on 13.09.2018 that i am facing network issue from past 45 days for the 4g home wi-fi - booked under [protected]

My alternate # for coomunication is [protected] /[protected]

Till date no one had visited home to fix the issue why network is falling and i can not work on my laptop // can not take call on my mobile [protected].

Only telephonic assurunce given engineer will visit no one turned up till date

What is the criteria to settle the complaint
Should i change my service proveder

I bought this 4g home wi-fi - booked under [protected] last sep 2017

This is the service provided by airtel

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Address: Cachar, Assam, 396230

I have complaint many times regarding ny 4g speed. But till date it is jot solved. I am jot able to open any page on internet from 6 months and also faving call dropping issues.
After so many complaints no one has attened nor solved my problems. I dint expect this type of service from airtel. I am customer of airtel from 10 years. But dint face this type pf issue and service from your side.
Kindly help otherwise i will think about alternate service

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Address: Salem, Tamil Nadu

Website: Airtel

My name is ramakrishnan and living in salem city, tamilnadu. My broadband id is[protected]tn fixed line no[protected]. Realationship no.[protected]. On 14.9.18 my broadband was stopped working. Based on my complaint a service engineer has come to my home and take necessary steps to work broadband. But without my concerned he reduce the broadband speed from 24mbs to 2mbs. I get 24mbs speed from january 18 to 13.9.18. Now serviceman told me that your area (Salem town. Within corporation limit) will get only 2mbs speed not 24 mbs. My computor, smart tv, blueray player not working properly with this 2mbs speed. Hence i request to provide as usual speed of 24mbs to my briadband immediately. Otherwise, there is no way to shift someother network

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Address: Purba Medinipur, West Bengal, 721636

Mobile number [protected] - incoming & outgoing call & internet facility disconnected from 22nd Sep2018.
Called customer care thrice but no satisfactory response.
Please resolve the issue on priority .
Thanks & Regards
Subhasis Mandal
My email id -
[protected]@yahoo. in

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I have recharged with 1500 for my Airtel DTH on 18 see and it says "Your airtel digital tv 3018**** online recharge txn ID 18091***** of Rs 1500 has been initiated. Please keep the txn id for future reference." And when I check the status using txn I'd it says failed the money was deducted from my bank account, when will I get refund

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Address: East Khasi Hills, Meghalaya

Website: Aitel

It was first time for me to used this airtel simcard n i don't have any idea what going on with this, yesterday when i activated my simcard they said only 30 minutes so i give mor
E than that its about 12hrs and i recharged 100+199 but when i check there is no balance but when i tried to calling it doesn't works n you know i loss money please help me on that and i never find such kind of problems with other connection only this company

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Sep 22, 2018

Updated by Pyndap Rynghang It takes so much time and I want to know it .

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Address: 636005

With regards, i want to tell u that i have not subscribed for any prime zone services and my airtel account balance is deducted without my consideration of ₹20 with ni reason. Please take some stern and necessary steps in this regard and refund my account balance. This thing was also happened with me in the past. Thos company is a minting machine which defrauds customers and con them.

Hope for a quick action!

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I had a hdfc smart pay setup to recharge my airtel number with rs. 100 every month. I don't know how but airtel manages to deduct money from my account without me noticing it. They send you a lot of spam messages and among those messages, some message will say that "thanks for choosing musiclate on your airtel mobile. You have been charged rs. 99.0 for 30 days. A/c balance: rsxxx at 00:48. To deactivate, call or sms stop to 155223.
I have no idea, when it gets activated and when the money get debited. At first, i ignore it. But incidents like these have happened to me many times so i have decided to raise my voice against them. They will pick some random service like: musiclate, bollybazar etc to rob people of their airtel balance.

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Address: 835234

Airtel's false promise about internet speed and network, after recharging with 399rs pack for 84days on 12/09/2018, order no.[protected] for my mobile no. [protected]. Unable to use internet due to poor speed, and very poor voice call quality. They looted me and my money and time got wasted. My work got affected due to this worst network. I need refund/resolve for this asap.

Thanks

Suchit

Airtel Complaints & Reviews

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latest services on volte implementation

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amount has been debited but it was not credited to beneficiary account. txn. id 1286934834 and upi reference no. 826006968619

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incoming call deactivated outgoing sms deactivated

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issue with upi transaction

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data & calling is not working last 5 days

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poor 3g/4g service

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upi transfer pending

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terrible attitude and behavior of store manager (mr. hitesh khanna)

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low signal and not able to talk.

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transaction failed but amount was debited from bank..

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incoming stopped even though the bill payment has been done

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4g home wifi- booked under 9810452280

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internet is not working and call dropping

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my broadband speed decreased from 24mbs to 2mbs without my concern

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incoming & outgoing call & internet facility disconnected

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refund for failed transaction not received

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about my new connection

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airtel prime zone deactivated

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airtel activating services and debiting amount without my permission

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airtel's false promise about internet speed

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