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Airtel Complaints & Reviews

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Updated: Jul 7, 2026

Complaints 54814

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32834

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Address: Bhopal, Madhya Pradesh, 462039

I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.

Date-07/05/2017

Correct mobile number-[[protected]]

Wrong mobile number-[[protected]]

Amount -249 (3g/4g recharge)

Transaction id[[protected]]

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Address: Kolkata, West Bengal, 700078

I have been using Airtel mobile number (protected) for almost 10 years. This mobile number is linked to my Aadhar card, LIC, bank account, Tax return filing, business card. I distributed this number to my friend in India and aboard last few years. In Jan, 2017 I have converted from 3G to 4G connection and came to know the validity of the SMI is lifetime. Airtel verified my digital identity from given Aadahar card.
I have come to China for my job from March, 2018 and kept the mobile on with me. I used to get my messages in China. In past few weeks, I did not receive any message to this number. Last week, I have checked the problem and surprised to know that Aritel has issued the same mobile number to someone else in India. I communicated to Airtel customer care. They informed me that they have deactivated my SIM due to no payment.
From the tracking of my SIM, Airtel can easily find that the SIM is in abroad. Why Airtel was so hurry on issuing this particular mobile number to someone else in India. Airtel did not inform me about cancellation of my mobile number and did not sent any mail to my permanent address what is mentioned on my Aadhar card. I am in abroad. My private informations, including bank informations are going to the Airtel new customer who is using my mobile number.
I have communicated and requested Airtel customer care to return back the same number to me many times. But they did not give me any solution for this issue.
Please check the issue and help me to get back my Aritel mobile number.

Airtel customer support has been notified about the posted complaint.

Nov 07, 2018

Updated by Debasis Das, Ph.D., MBA I have been using Airtel mobile number (protected) for almost 10 years. This mobile number is linked to my Aadhar card, LIC, bank account, Tax return filing, business card. I distributed this number to my friend in India and aboard last few years. In Jan, 2017 I have converted from 3G to 4G connection and came to know the validity of the SMI is lifetime. Airtel verified my digital identity from given Aadahar card.
I have come to China for my job from March, 2018 and kept the mobile on with me. I used to get my messages in China. In past few weeks, I did not receive any message to this number. Last week, I have checked the problem and surprised to know that Aritel has issued the same mobile number to someone else in India. I communicated to Airtel customer care. They informed me that they have deactivated my SIM due to no payment.
From the tracking of my SIM, Airtel can easily find that the SIM is in abroad. Why Airtel was so hurry on issuing this particular mobile number to someone else in India. Airtel did not inform me about cancellation of my mobile number and did not sent any mail to my permanent address what is mentioned on my Aadhar card. I am in abroad. My private informations, including bank informations are going to the Airtel new customer who is using my mobile number.
I have communicated and requested Airtel customer care to return back the same number to me many times. But they did not give me any solution for this issue.
Please check the issue and help me to get back my Aritel mobile number.

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Address: 110070

I have made the payment of 6007 rs to airtel with txn id [protected], for broadband connection on 26th oct. After following up with airtel person for so many days, they are still not able to provide the connection neither they are returning my money. I have been requesting them to refund my money, please help me.
I request the concerned authorities to look in to the matter, and help me with the situation. I want an acknowledgement mail or sms, saying that my refund is initiated. There is no acknowledgement from airtel's side.

Regards,
Pragati

Airtel customer support has been notified about the posted complaint.

Nov 20, 2018

Updated by ar.pragati After 25 days, I still haven't received the refund.

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Dear sir,
My son was using airtel postpaid number [protected]. Presently, he is in usa for his higher studies. Before leaving, he has closed the connection in the first week of august with written request at your office in ranjeet avenue, amritsar. This closure was confirmed immediately. He informed me that his airtel bill is still coming.

You are requested to check from your side no call was made from this number w. E. F. August 9, 2018.

I am also using airtel number [protected] and have full faith in your services.

Please help us in this regard.

With regards.

(Dr. S. S. Malik)
Father of saurabh malik
T. I. F. R.
Old navy nagar
Colaba
Mumbai-400005

Airtel customer support has been notified about the posted complaint.

Nov 05, 2018

Updated by S S Malik I have paid an amount worth Rs. 1628 in lieu of his apyment from August-Oct, 2018. If possible please transfer this amount to my Airtel number [protected]

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P

Paushali Das

from Kolkata, West Bengal

Nov 5, 2018

This morning i received a sms regarding gamesworld pocket.
I would be very grateful if you refund the money

S

Shiva Ritvik

from Noida, Uttar Pradesh

Nov 5, 2018

280rs. Recharge from my account
But not done.
Transaction id[protected]
Customer id-[protected]

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Address: Bargarh, Kosala, 768036

Airtel customer executive registered my name wrong while upgrading from 2g to 4g sim.

I have submitted my aadhaar card during the registration but they registered my name along with my father's name.

Now somehow my sim card is not working. So i tried to purchase a new sim card with same mobile number.

But now i can't purchase a new one because of the aadhaar authentication problem due to name mismatch.

When i call customer care they are like we can't do anything from here. I also contacted the airtel office but they also unable to help me anything.

As this mobile number is important for my daily activities, now i faced so much problem. Such an irresponsible mistake by airtel can't be ignored which creates such problems in life.

So please help me to provide a new sim card with the same mobile number.

Thank you

Airtel customer support has been notified about the posted complaint.

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C

chandan kumar bibipur vaishali

from Mayang Imphal, Manipur

Nov 5, 2018

Airtel 4g tower hamare will me nahi rahta hai

chandan kumar bibipur vaishali's reply, Nov 4, 2018

Tower mere village me nahi rahata hai

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By mistake i will pay a bill of 99 rupees to the postpaid but i use airtel prepaid number i want to recharge my number but by default i pay a bill which is not applicable to my number and regarding this i complained on airtel customer care they didn't help me they are also confused for 99 rupees. I want to refund of my 99 rupees from airtel postpaid as soon as.

Airtel customer support has been notified about the posted complaint.

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A

Anilrathod

from Vadodara, Gujarat

Nov 5, 2018

Messages from
Airtel telecommunication services

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Address: Pune, Maharashtra, 411009

I am having 3 Airtel connection with Combat-II Plan-MH and number [protected].
I am facing severe network coverage problem at my residence in Sahakar Nagar, Pune 411009.
Already the complaint regarding this was launched many times to the customer care of Airtel.

Since really long, the network coverage problem cropped up again.
This is really lack of service from Airtel.

Airtel customer support has been notified about the posted complaint.

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N

nitesh gothwal

from Gurgaon, Haryana

Nov 5, 2018

Airtel se koi send recharge kuch Nani hota dikhata tranction could not be proceed due to freeze accounts closed

nitesh gothwal's reply, Nov 2, 2018

Problem

D

Dharani Singh

from Jolarpet, Tamil Nadu

Nov 5, 2018

6000.0 debited from your seving a/c upi/dr/[protected]/Sukdev Sin/[protected]@ybl pay money transaction ID:[protected]

Dharani Singh's reply, Oct 31, 2018

Payment deducted but not reached to beneficiary's account

Dharani Singh's reply, Oct 31, 2018

Airtel payment bank 9162740507
Transaction upi I'd: 9162740507@ybl

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Address: 560001

My airtel blocked number [protected] which i was using since 2008 now suddenly they have disconnected my number by giving reason of dnc issued.

I have tried to contact airtel they has told another airtel number which is in my name they has received complaint due to this they have disconnected my personal number. Now it has been almost 3 months over all my financial transcation and my enquires related to my business has stop from 3 months due to this it is affecting my transaction and financialy i am going down from past 3 months.

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Address: N1811031119562395

I had recharged rs 35/ from pay phone on my airtel no [protected] dated on 03.11.18 and made a complaint over it on the very next day. But phone pay replied that the talktime over the said no given which is not actually true. No message is still reached regarding the same. Money is little. I have already recharged then from booth. But i didn't like the malpractice and is therefore making complaint. If action not taken, i will have to lose confidence in digitalization. Regards, customer debashree mazumder, birbhum, rampurhat, barshal, wb.

Airtel customer support has been notified about the posted complaint.

Nov 05, 2018

Updated by Debashree Mazumder N[protected]
I recharged RS 35 on my Airtel no [protected] dated on 03.11.18 through phone pay. But I was not given the talktime.

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Hi,

I ported my phone no. [protected] to airtel network on 22nd october but the signal on new sim is unavailable. Meanwhile i have lost signal on my older sim. I am frustrated as it's been more then 14 days and the guy who performed the porting is not ven replying back.

Please take swift action.

Thanks in advance,
Nitesh
Mob - [protected]

Airtel customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by nitesh1357 I have had multiple interactions with Airtel customer support and have realised that their service/support staff is useless.I have decided for myself that i will not switchover to thier network and would advice everybody to never switch over to Airtel.

nitesh

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Address: 600023

Website: Airtel

Hi this is kavitha I have recharged for Data pack amounting to INR.399 through airtel website on 1st Nov 2018. The transaction was failed but the amount has been deducted from my Bank a/c. Resolve the issue as soon as possible and refund my money.Thank You

Mobile:[protected]
Transaction Id:[protected]

Nov 24, 2018

Complaint marked as Resolved

Finally It got resoved It took 20 days but they have resolved the issue through [email protected] and 7899799614.Thank u so much.

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Address: Jamnagar, Gujarat, 361142

Today (05/11/2018) morning i got msg which was delivered at 3:05 am says that “thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789”.
And i have not used any services from long time.
Pls. Refund my money.
Or else there’s only one option to do port with other telecom operators.

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This morning (05.11.18) l (Cell ph no [protected]) received the following sms from my service provider airtel, stating -
"thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789"
I never did use the stated item, nor did l ever opt or ask for it. Forcing such payments on to customers by the mobile phone service provider amounts to cheating and unfair trade practice.
I want immediate refund of the deducted amount and non-recurrance of such incident.
Kindly look into the matter urgently.

Airtel customer support has been notified about the posted complaint.

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Dear sir,
Aaj tak maine airtel jaisa chor company nahi dekha hai ye jab purana plan band karti hai to pahle se chal rahe mobile par se bhi plan chori se hata deti hai aur complain karne par tal matol karti hai. Mera 193 ka plan jiski abhi validity 15 din baki tha use chori se hata diya aur data band kar diya jab maine customer care me phone lagaya to tal matol kiya ja raha hai. Taki samay nikal jaye
Thanks

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Address: Chandigarh, Punjab, 160036

I just received a message stating that due to some "Bhakti sagar potrait" service, Rs. 20 have been deducted from my Airtel account.
I never opted for the mentioned service and no kind of approval was asked from my side.This is really bad on Bharti Airtel's part as they are just flushing people's money without any appropriate reasons.
This kind of service was not expected at all.

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Address: Mohali, Punjab, 160055

My mobile no [protected] is suspended by airtel with any region. We have already paid all dues. We have attempt 03 more times airtel store. But airtel representatives are not responding properly. We are facing problems. These mobile no is registered lpg connection, net banking, epf account etc. Persent now my alternat mobile no. [protected],

Regards
Gajraj singh #[protected]
H. No. 247, gali no: 7,
Phase - 1 (One), mohali village, (Near khoka market)
Mohali - (Punjab) 160055

Airtel customer support has been notified about the posted complaint.

Nov 04, 2018

Updated by Suraja Devi kindly provide the detail how much time taken resolve the complaint. we facing problem continuously.

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This morning (4.11.18) l (Cell ph no [protected] received the following sms from my service provider airtel, stating -
"thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789"
I never did use the stated item, nor did l ever opt or ask for it. Forcing such payments on to customers by the mobile phone service provider amounts to cheating and unfair trade practice.
I want immediate refund of the deducted amount and non-recurrance of such incident.
Kindly look into the matter urgently.

Airtel customer support has been notified about the posted complaint.

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My airtel mobile stopped working all of sudden one afternoon. I am now getting 'no service' on my phone now although it was working perfectly fine in the morning. Called customer care and they told me that the sim might have gone bad and that i would need to visit an airtel store to replace the sim. How the hell does this happen all of a sudden? Why am i being charged for the replacement sim?

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I recieved a sms saying thanks for using gamesworldpocket. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789.

My money was deducted. I have never subscribed to anything neither i have heard about gamesworld pocket.

I want my deducted money back as soon as possible and i saw that it has happened to other people also.

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Address: 641004

Website: Airtel.in

Airtel has been charging me rs.120 to rs.150 every single month since dec 26 2017 for 4 sms messages while i am in the usa just maintaining my phone number & not using it at all. Infact, i am not able to use my phone in the usa & have not received any sms for last 2 years.

I demand that you stop this fraud immediately & refund me my money for the past 10 months

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