Airtel Complaints & Reviews

Hi.
When i ported me aircel account to airtell account, i had been told that i would have to opt for post paid compulsorily for 4 months. I had taken plan of 199rs. But i had been given bill of 199 in first month and then 240, 280 and 240 rs for the remaining months. After 4 months when i put the request for converting to airtell prepaid, i had been told that i would get a call for confirmation. The company hr called me and i clarified...

Airtel gives me free 10 gb for 10 days and the pack is activated. I browsed internet and the amount is deducted from my main balance when my net pack is activated. I call complaint care of airtel but they provide me a silly reason for amount deduction "there is a tower problem in your area" that why your amount is debited but i asked to refund my amount, they refused to do. Until now the 10 gb pack is activated but not browsed by me. I called many times to airtel care and i asked them "why i not able to browse when my pack is activated". They provided different answers for me. One of customer excutive tell me there a setting problem in your phone (Already i used net pack in this setting) and another said this pack is only for 3 g mobile users (In activation message they notified me the pack is only 4g users and i also 4g users). Finally the amount is debited from my main balance for silly reason and the net pack is activated but i not able to browse until now. There is no solutions for me from airtel sides.

Hi,
I'm anushka gupta and i have plan of rs 499 but i'm getting bill of rs 802. I have complained regarding this from 2-3 months but still getting this type of bill.
At last decided to port my no. And regarding that i got a call but that woman was so rude she was not ready to port my no. And for port my no. She told me to pay rs 1000 even though my bill is of rs 800.
I would like you to plz let me port my no. And i want refund of money which is i have paid.

I have been using airtel for 8-9 yr and yesterday i was completely disappointed.

[protected]
This is my airtel prepaid number. I have put international roaming pack for singapore on13th sept. But when i reached singapore you have deducted 99 as usage charge for data. That pack is suppose to provide free data and international call to india from singapore. Since my sim is prepaid international roaming should be activated already. Please explain me the reason and give me my money back. This is the last time am trying to get answer from you. Or my entire family will switch to some other network.

14sept. To my [protected] no. Call barred not going outgoing calling i have problem my no. Available main balance or unlimited pack i have actioni have problem 14 september 2018 out going calling or incoming i have not call emergency services and customer care no 198 or 121 my pack validity no use so limited days so please action and inform me any problem information me so i have sure problem but no information me any problem i have problem

Hi team,

I have been having tough times dealing with new connections and poor customer service agents at airtel these days.
This will be my final call requesting for the connection installation.in case of no response within 24 hours i will plan accordingly to go to a different vendor.

I booked a new secondary connection on 8-sep-2018 through amazon for an amount of rs.599. I was not on sunday to inform that i will get the installation between 17th to 20th of this month. I requested for either weekends (9th or 13th or 15th or 16th or 22nd or 23rd) and not on working days.

Looks like an order was created order no. 23050261 and they called me on monday requesting that the installation was scheduled for the very same day and looking for a time. I informed that as we are in office, will not be available on working days and need to either schedule it for 13-sep or weekends. They said they are cancelling my order and i need to call back to get the installation rescheduled. So i called again on wednesday requesting for installation. Looks like the customer service representative who picked the call closed it as inquiry and has not done his job right. He mentioned that my request got cancelled and the amount got credited to my primary connection account. So again i called today so i can get it scheduled for installation atleast in these 2 days. However, your representative subathra was so rude and she was not trying to fix the problem for which i have called and was trying to blame me that i never booked a connection at all and it is just a recharge to my account. Ridiculous.
I'm trying to make her understand that i have enough proofs for ordering for a secondary connection. But she spoke very irresponsibly. It is a real waste of time to speak with such representatives' anymore.

Please review the call history recorded for qa from last saturday until today and kindly make a decision.
Please let me know if my secondary connection will be installed by tomorrow (23-sep-18) or should i move on with a different vendor.

I cannot keep on following up like this inspite of making a payment before in hand. If these are politics related to direct booking vs booking through third party
Vendors please sort it out yourself and do not push the burden on customers by making them frustrated with these kind of treatments continuously.

I regret for requesting a second connection. So kindly call me within next 24 hours to confirm installation will happen or not. I will handle this otherwise accordingly.

Thanks,
Sumitha

Hi team,

Myself yogesh lathkar. I have airtel sim ([protected]) form last 3 year. But unfortunately from last one month i am not able to send any massage to any number. I tried to reach you but i am not able to connect customer care.

So could you please look into matter and resolve issue at the earliest.

Do let me know if you need more information.

Thank you.
Regards,
Yogesh lathkar
Mob. No.[protected]

Dear airtel i've been waiting for a response from you about my problem. Signal is very poor. Speed is very slow and can't able to see a picture from google images. Very bad. And their customer care employees ask me to port. Worst customer service. I've called customer care more than 15 times and every time they say that your problem will be resolved. I've using 549 plan in my plan there is 3.5gb per day data for 28 days. And i can't even able to use 100mb of data just because of poor network and worst network of airtel. I want my refund

I did request for prepaid to postpaid transfer thinking that the network connectivity will be better as airtel prepaid is really very bad this days. One porting is completed after verification, then my old sim got deactivated and the new got activated. When i inserted the new sim... First it took the network and asked to restart the phone. But after restarting it stopped working and now no network is coming.
I have now both sim not...

Dear sir/mam. Plz deactivate my all reachargable service from my mob no [protected]. Prently refund whatever cutting balnce 13+86+13 rs total 132 ruppess. Because presently i m in saudi arabia so too much disturbilng, i want to on my number parmanently, if airtel will solve my issues then i will be happy to elect this airtel sim other wise no more binifits.
Regarding thanks

My mob no. is[protected] and I m not receiving OTP for online banking transaction from last two months. I also registered a complaint to the bank but as per the bank the issue pertains to mobile service provider. Also some times I received OTP but after a long time. Kindly find the solution immediately.

My air tel no. [protected] and i am facing network problem in cpwd colony, seminary hills, nagpur since last 2years. I have lodged complaint but only assured that network updated very soon by costumer care team. Why are you wrongly declaring that air tel is no. 1 net work by okhala speed.
Suryanarayan,
M-[protected]
E mail - a. [protected]@gmail.com.

Hello,
We have airtel broadband connection with account no. [protected]-mh. We face many issues with this connection we submit complain via mail & customer care number many times but did not get any solution for that we have connection from last 2 year but we have face connectivity problem till start up. Now we bothered & tired to complaining many times we paid advance payment for 12 months now they either no refund nor solving issue. As our work by internet we need internet connection for our business but we can not able to do work. We take fastest plan but it is like to wasting our time and money. First they take money from us and then they not receiving any calls and not replying to mails. It is worse experience with airtel service even we have cug postpaid airtel connection we face same issue with that also we can not able to use internet on our mobiles.

My data of 1.4 gb was anonymously deducted by airtel without my knowledge and use, i had not involved in the internet for such time so that the data can be used by me. When i called your customer care they just told me that i had used the data thats it and its my fault, again i received a call from bikash jyoti who just simply told me that i had used the data when i told him it is better i should port out from airtel than he said that its ok and there's no problem you can port out. Oh what an ego i can't believe. Your customer representatives say simple things but their tone rises the anger of a customer on the other side of the phone. Now i think it was really my fault that i ported to airtel, such a crap network which tells big things and steals customer data and have such useless customer care team. Now if my complaint is not resolved i would love to port out from your cheating network.

My mobile number is [protected].
No network in my office... My 3 airtel sim... All same problem. Phone is ok... Outside network available... Very poor signal my office... Please solved me my problem... Quickly.
My office address 8/chandni chowck st. Kolkata -700072. Meznan flor... Then no solved my problem
I going to jio network via port

My balance of 10.89 has been deducted helpme every value is customer customer are king if you are human give me free recharge of 100 rupees of recharge. Have recharge d three weeks today i recharge rs75 pack with validity of 7days what a trick is that i appreciate that. Haha ha bharti airtel cheap searvice centre hello hello hello resolve my issue tu.

Airtel prepaid no. [protected] not yet activated. After porting from jio on 06.09.2018. Sim card no. [protected] [protected]

Daily doing follow-up & they are providing useless option which are not yet relevant to my complaint.

Alt. No. +91 [protected]

Today when i spoke to customer care they spoke very rudely & informed that you check with with vendor we don't know.

Number which was entered is Wrong Number...Please Refund the amount to my Account Number...Transaction Reference[protected]...Payment by Debit card...Wrong mobile number:[protected]...correct Number:[protected]...Date of Incident:14/09/2018...Please Refund to my Account...I was Not able to pay amount suddenly there was OTP TO mY NUMBER ...I thought it was to my number...but the number was wrong...Why it happened i don't knw...

Such a waste network you are providing to customers and claiming monthly bill for post paid customers was not correct.
I have been complaining about the network issues from last 4 months regularly.
But i cannot pay the bill without using the mobile. How you can ask to pay full amt when you are unable to provide proper network.
That’s the reason i have not paid my bill from past 4 months.
I have been using the same number ([protected]) from 11 years(Post-paid).
What i have to do, from last 1 1/2 month u have barred my outgoing & past 2 weeks incoming also.
I have lost so many imp calls and data for the worst network you have provided.
You people keep on raising the bills month by month and i have to pay without any questions. How is it possible.
lets discuss.

Monthly i made a recharge on 150rs full talktime for my airtel number. Today i see your deduction of amount 35rs of tin tv service totally you deducted 220rs for the service. And then i called to your CUSTOMER CARE service they speak irrelevantly and speak badly . They said i use internet and i activate this service by clicking add i didnt put internet service on my number then how did i start th service and i also turn off my flash msg. This is ### ### network.they take money by saying you only activated a service by clicking add you ###. And also worst type of network i seen ever. You must refund my money of amount 220rs... otherwise i have lot of friends on this network i tell them to change this ### ### network