Airtel Complaints & Reviews

I ported from vodafone to airtel. My number is [protected].
They gave me 1 sim card to use after 5 days and then again they came and delivered new sim and asked not to use the old one.
My number is now working now because the first sim is activated which i threw as they said.
When i called airtel today they told me its my fault i lost it.
They said i willl not pass the call to manager
They said they cannot call me back
Only option is to wait 72 hours to get new sim activated

I went to airtel customer care store in gachibowli, hyderabad and requested the service representative to convert my post paid plan to pre paid plan of airtel, because i am travelling to usa, the customer service service representative advised not to convert the plan and suggested to keep the same plan and pay 3 months bill in advance so that the phone will not be disconnected, he said that he is going to active international roaming plan for free, incoming sms will be free. I also told him i do not need any data during roaming, also i was not having any data plan for my phone at any time. He told me that there will be charges for only if my make calls. To my surprise i received a bill of rs 3458 for mobile internet charges which actually i did not use at all. The system was using internet for back ground applications mainly whatsup which i was unaware. When i do not have any data plan why the system picked up back ground app data is the question. I am sure many customers like me will be surprised with the bill.
I request airtel to credit the amount charged for mobile internet. My airtel relationship no is : [protected] and my mobile no is 91-[protected]

Dear team, Â

This has been my #worstexperience ever with any of the service provider.

Outgoing on my post paid number was barred due to late payment. I made the payment on 7th sep afternoon and called the call center to help me on activating the same.Â

The executive took the request and informed number will start working in next few hours (Although the formal tat is longer). Since...

Dear sir,

Airtel claims to be the fastest network in the country and daily there are ads but i will not support this until my issues is sorted.
I am with airtel for 16years now and never complained about coverage or voice call quality.
Off late, i am having regular call drops/failures and very bad data network for which i am unable to stream so called "free prime amazon" videos or airtel tv. I am only loosing this one year subscription by not making use of it because of poor mobile data coverage.
I looked into airtel app and went to my open networks and to my surprise i found that only 2g towers are around my area.
So i called airtel customer support & complained about this issue on aug 16th or 17th and spoke to abbas ali and he gave me an incident number to track[protected].

Only after 48 hrs i got a call from tech person rakesh / mahesh (Not sure). I don't know why it took so long for a technical person to follow up on something that is crucial to customers. Nowadays we only live on mobile and data and nothing else.

Tech person calls me for landmark to my house and when he did, he was a live example for a call drop while speaking to me and when he reached my house.

He checked and updated to me that back-end team needs to upgrade the towers and that he has intimated them. From then everyday for the next three days someone from back end or front end i really don't know called me and said we are working and will keep you updated. After that there were no calls and i waited for an update while i still struggle daily for a good network coverage.

Frustrated i called back customer support and spoke to sunil kumar aluru and he said the same thing that back end team is working. Its been close to a month and i don't have any updates.

If you tell me that nothing can be done, please let me know. But i don't want to struggle with poor network coverage and pay bills ontime.

Regards,
Vedavyas pai

In my tv at home i am using alacarte channels to watch tv. I have been trying to add 5 more channels but have not been able to write to airtel service because the customer care has not given me the right email address.

The customer care supervisor told me i could write to [protected]@airtel.com but i could get no response.

I tried sending sms add on 54325 but it has not worked.

Request help to add channels to my tv [protected].

Jasjit sen

Reference Number IHI2665315
Transaction Date[protected]:21:06.0
Service Provider Airtel. Service Name TOPUP
Mobile/STB No [protected]
Amount 200.00, Status Success

More-than 50% of the amount of Rs.200 has been deducted in the name of different services not sought by me. At least Rs.100 should be refunded to my account.

I shri surendra yadav of bidyanagar p. O - bidyanagar district-karimganj mobile no. [protected] would like to inform that bdy nr 1 tower of our locality has not been woking properly. There are call drop issues and slow internet connectivity owing to unavailabilty of lte feature for some days. As such we have been facing problems. So it is requested to take needful step.

Worst network i have ever seen in my life, i am not able to make calls and net surfing,
Airtel number is my official number.. It registered in bank and other official account.. I am facing several problems. If anyone try to call me, they can't reach my number.. Very bad network., previously i complained in airtel costumer care but they didn't revert back...

Hi,
Today morning, i got an sms saying that the airtel value added service airtel namkeen has been activated on my mobile on 60/09/2018, and rs 35 got deducted from my account. When i called the customer care, they are blatently lying that it was me who activated the service and the services don't get activated automatically without my consent and deactivated the service and refunded back the amount immediately. I have never used any value added service from airtel till date, and the way the service has been activated without my consent is a cause of worry. I checked my message and got it deactivated but what about customers who don't check their messages daily. Airtel would have made a lot of money by activating such services for a lot of consumers and renewing them automatically. Can someone help me on how to approach the consumer court and fine airtel heavily for doing such things so that they don't repeat such a cheap tricks in future.

Icon service (I have no idea what it is) often gets activated a few days after i recharge my talktime balance. 35/- deducted automatically and then another 5/- to deactivate the service. I do not need this service. And it doesn't get deactivated permanently.

Kindly deactivate this and credit back my money.

Message which i got says "icon service has been renewed on your airtel [protected]@rs35.0 for 7days. To deactivate, call or sms stop to 155223."

Hoping for a quick response...

Dear sir/madam,
Whenever i am charging there is automatic deduction for some offer or other without my consent. Please stop auto deduction of short film service from my number [protected], which happened just now. I wonder if you could disabled this type of any offer or services in future without prior consent.
Hope you will resolve this issue and return my money back to my account

Regards

Hashim parwez

I have complained many times regarding poor reception in my tower no.1 premises. I. E. Near my building in the lower floors and escalators. Where as its very poorer on 8 floor onwards. Where as vodafone has full reception every where. Many residents have ported to vodafone and those with multiple sims have ported to jio. I have multiple sims. And i have every companies sims so have stuck to airtel and i regret porting to airtel, at my driver's advise. I should've known that drivers are # stupid folks. I will port to some operator, when i find one. I have 2 vodafone and i jio sim. I had ported a number to idea and again ported it to vodafone. Since i have 2 vodafone, i don't wish to port to vodafone, but i may in absence of any action on the ssme

Airtel broadband Sales man provides false statement on tariff plans. In my area they maximum bandwidth is 2mbps only. But the sales told will provide 40 mbps for the 899 plan. But I am getting only 2mbps speed. If I call the sales person, he is not picking my calls. Very worst support from sales person once the connection got.

I have been converted my Airtel post paid number to airtel prepaid number since last six month ago. Till then I could not able to recharge my prepaid number through online. I have called multiple times during last sixmonths to customer care to resolve this issue, but no solution from their end. .
Please suggest what should do?

I had purchased an i phone x 64gb at airtel store (Attapur) which has been delivered very delayed upon full payment and the product delivered is an samsung s9+ which has been returned and accepted by the store manager mr farhan as availiable at showroon upon the payment of the difference denomination with hdfc credit card please look into this immediatly as this issue is continuing since two months my contact num : [protected]

Dear mr. Airtel,

As i have paid my due amount of rs 1266 through my kotak mobile banking app - txn id-m[protected] but still my mobile is not working.. All services of number, [protected], have been suspended by you.

Please let know how can i proceed further and start my sim.

If you didn’t receive the payment yet, just revert me with your confirmation.

My Airtel mobile Internet has stopped working on my Airtel No. 940XXXX484 since 9th Sep’2018 & I had registered the complaint No. 87529591 on 9th Sep itself at Airtel Customer care No. Customer care has assured me that the problem will be resolved within three days’.

However the said problem has not been sorted out till date & I am not able to use Internet services due to which it is causing a lot of inconvenience to me.

Further I would like to inform that my Airtel No. belongs to Gujrat Circle but is presently on Roaming at Potheri, Mahatma Gandhi Road, SRM Nagar, Kattankulathur, Tamil Nadu 603203 since 27th Aug 18.

Hi team,

Since months, airtel has been harassing me to port into their network with regular calls (Twice a day). I believe their sales and marketing team is worst in the market because they can't understand customers disinterest.
I therefore want to lodge a complaint against airtel for harassing me and also want to end this never ending stupidity of airtel to call people who have already mentioned no interest in porting.

Thank you,
Sharath.

I was recharged my airtel pripaid mobile number on date 06/09/2018 at 08:22 PM with Rs. 100. but on date 10/09/2018 my balance left only Rs. 34 without any uses. and they are not registering complaint. as i tryed many times Airtel's complaint cell but costumer care not connected or connection disconnected automatic while call transferring to costumer care every time. I got fedup with airtel services such like this cheating they are doing with reliable consumers.

Please resolve this issue as much as possible.

Was using from 10 years suddenly dead once in saudi arabia i had using this in jubail once dead befre 1 month so irequest to airtel i need that nbr. I had called to airtel they told this nbr deletd[protected] and i was always recharg but i had some persnol contact now i need tha number for my work i also was using in saudi withot inform suddenly dead