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Airtel Complaints & Reviews

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Updated: Nov 11, 2025

Complaints 54693

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Address: Ujjain, Madhya Pradesh, 456010

Actually i have been complaining about my broadband since 12 days and they have been not replying to me since long and delaying my order but they are not even telling to my mails now. There is no call from their side in these 12 days. They don’t even know how to talk and handle customers and they troubling me since long and hey don’t even realise from their mistakes and they have done he same thing previously and they take at least 7 days to resolve a problem and when u file a internet complain they send you message everyday regarding delay in your request. I am fed up of airtel but can’t stop it’s service as there is no better service than airtel in ujjain.
My phone no - [protected]
Airtel landline no - [protected]

Thanks,
Khush mutha

+3 photos

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Address: Meerut, Uttar Pradesh, 250001

I forgot my mpin, so not able to use airtel money application. I don't remember the information i hd filled 4-5 yrs back (Dob, name). Please provide me with the details to regain my mpin. Help me so that i can operate my airtel money app. I don't really remember the details so i m unable to reset it. Help me with the above information. Looking forward for a positive reply.

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Address: 224158

Sir
I want to tell you about network problem in my village. You should check network.
Many villagers are porting in other network. I have compainy many time but no reponse.
I want to tell you, you should take action immedietly because genrator is close many i saw your eyes
Village-kuchera bazar, dist.- faizabad up pin code-224158
My no. [protected]

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Address: 560037

My bill plans were changed without consent & before costs were informed though requested.

What was discussed over the 'phone with an operator was for first advising me bill costs & if the 399/- plan allowed both my numbers under one billing plan like i had before & for costs inclusive of taxes to be advised before any changes were made.

However, they went ahead & changed the plans. Now they inform that the bill is rs.470.82/- per phone & that rental paid in advance would be forfeited. Clearly, this is cheating & deficiency of service.

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Address: Anantapur, Andhra Pradesh, 515001

Website: WWW.AIRTEL.IN

I have purchased iphone 7 with airtel postpaid plan with 1 child plan in november, 2017 and from the day 3 i was facing iam getting only 2g internet and calls were dropped frequently. I have complaining about the issue from dec, 2017 to till date. I have tried everything airtel customer care team, backend network team and nearby airtel store persons told to do. But till date no one solved problem/issue faced by me. Iam unnecessarily asked to pay the postpaid bills without proper usage of data/calls. The customer care persons have requested to "please pay the bills for this time next time the problem wont arise" but no use they have been softly betrayed me for 8 months. Please help me legally against airtel for the suffering caused by them mentally.

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Address: 450001

Dear sir,
I am a customer of airtel up east circle, there is a problem on my number i. E. O/g call problem during national roaming via my airtel number [protected], when we want to call a number (Say x) not particularly via #airtel, we dial x number & call from my airtel number, after ring, x take the call to answer me, or just after received call for (X) 1second, suddenly call disconnected having error message "call ended". Actually this happens occasionally.

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Sep 02, 2018

Updated by ajeetT20 इस समस्या पर लगता है अभी तक कुछ कार्यवाही नहीं हो रही है Airtel वालों ने कान में तेल डालकर चुपचाप बैठ गए हैं अरे भाई आप लोग अपनी कस्टमर की समस्या को दूर तो करिए?

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Hi airtel

This is fourth time i am complaining again signal issue you where are sure me i will get a signal once my query will resolve within 10 days but in my indore the signal is way out please help me answer your better service i was think to do portability but i am your customer last ten year so please think about this and provide police signal even i am not calling through this signal so internet to run is far away from airtel signal

Here is my address where the signal is happening problem pratap nagar o block new delhi nearby gulabi bagh thana please reach out to me[protected] this is my airtel number if you would be able to connect with me so that would be happy we can talk through this airtel signal so please please resolve my query and provide police signal in indo thanks

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Address: 160062

Sir / mam,
I am kunal joshi s/o mr. S pjoshi, having airtel prepaid punjab number [protected], was having unlimited plan of 3 months with daily 2 gb internet, on 24/08/2018 i have made i recharge on my airtel of rs49. For xtra 3 gb, but got my other all services stopped, which was having 1 month at least validity o[censored]nlimited plan, now i am having all stopped services on my number, so kindly activate my earlier plan for which i have already paid full soon as possible., or i will complaint in consumer court.,!
Thank you
Kunal joshi
S/o advo s. P. Joshi
Complaint no. -[protected]

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Address: Chennai, Tamil Nadu, 600122

Dear sir,

Yesterday[protected] i was recharge for my airtel dth, south value sports pack for 330,
Unfortunately one number has typed wrong and recharge also done.
Kindly request you to retrieve and credit to my account or adding to my dth pack,

Wrong dth number - [protected]
Actual dth number - [protected]

Transaction id - fcdw[protected]
(Recharge done by free recharge app)

Thanks & regards,

Suresh d
Email:[protected]@gmail.com

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Address: Chennai, Tamil Nadu

I have installed Airtel DTH with starting package with HD channels. Later I felt wasting my money without watching tv. I have requested to change my package to normal channels package. After few month Airtel has activated HD channels without my request. Like this way Airtel is taking customer money.. need strong case against Airtel

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Address: Dakshina Kannada, Karnataka, 574236

Hi, this is from perandadka, moodabidri place in mangalore. We are facing problems in airtel network here. Specially internet network. Idea works better than your network. Jio came recently and provided 4g not only in urban areas but also in local areas. But airtel you cannot even provide a 3g network properly in this area. Why do you still exists then? Why do you fake saying your network is the fastest one. Provide 4g in this area as soon as possible. Or else your going to lose all the customers from this area.

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Address: Varanasi, Uttar Pradesh, 221007

Website: www.airtel.in/dth

Dear team, i placed an order to airtel online portal for new dth connection with the 12-month subscription on 19th aug 18 and successfully paid amount 3990.00 rs. But connection not fixed at my home, since 19-aug daily twice calling to call center, mails, twitter support, always they are replying (Tomorrow connection will be done) but still, they are not providing positive support and till now connection not done. When i tell them to cancel my order due to airtel not eligible to provide service they are not canceling my order as well. Please help to sort out this case asap.
Thanks,
Arif
Airtel customer id: [protected],
[protected]

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Address: 560037

I have been using airtel from past 10 years but recently the network coverage is very poor and they are not even bothered to resolve the issue. The area where i stay has very poor indoor connectivity i don't even get 2g or 3g properly forget 4g. I have raised issues many times and also posted on twitter, when i told that if the issue is not resolved will switch to different network, the support executive was happy to say yes go ahead sir we don't have any issues.

Please remove the ads saying india's fastest network.

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Sanjeevreddi Hunasikatti

from Belgaum, Karnataka

Aug 24, 2018

Not working

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Address: Chennai, Tamil Nadu, 12345

Website: goggle

I have made online transaction for airtel top up to airtel no.[protected] for rs.399/- through my cub debit card on 11th august 2018.

Till now it is not refelected in airtel account or money not credited in my account.

Transaction details: amount rs.399
Reference no.[protected]
Remarks cc avenue - payment
Date 11.08.2018
Please refund my money for rs, 399/- to my account immediately

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Sanjeevreddi Hunasikatti

from Belgaum, Karnataka

Aug 24, 2018

Not working

C

Chirag Mahadule

from Vasai-Virar, Maharashtra

Aug 24, 2018

Service has been automatically activated and 99 rupees from my account is deducted when I stop the service no money is return

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Sir last 6 moths before i port to airtel... But i am unable to use the internet and voice calls properly in my surroundings... I am completely dissatisfy with the service...
Comparing to this airtel... My other network with other provider is soo better... If the things are going like this...
Please rectify the issue... Because advertise is saying airtel is the biggest one...

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A

Ashwinikedar

from Mumbai, Maharashtra

Aug 24, 2018

12 august ko [protected].. 120 ka recharge online kiya.par balance nahi aaya.aur 11 tarikh ko isi no par 200 ka recharge kiya.wo bhi nahi aaya.plz hamara balance hamko send karo.320 ka balance company ne diya hi nahi.airtel ka is vajahase bad impresson pad raha he.plz send me my money.thank you.

M

MohUl

from Allahabad, Uttar Pradesh

Aug 24, 2018

Whatsmob service has been activated on my airtel number without any sort of permission and also deducted my main balance for Rs. 150.00. No response from customer care. Kindly refund the amount deducted for an unwanted services..

D

Diksha Aditya

from Badarpur, Assam

Aug 24, 2018

Please deactivate fintonza service from mobile no [protected]. I had tried two or three times through sms but I did not get the result and rs.35 had been deducted from my account.

R

Roja Subudhi

from Gurgaon, Haryana

Aug 24, 2018

I got. Message tht nankeen pack was activated on my phone and 25 rs were deducted without my consenr. I dont think any service cn be activated without consent. Please take a strict action regrding this.

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My phone number's network is not coming. Till day before yesterday it was working, i was receiving messages also. And now its not coming.

My phone is there in international roaming. I just recharged day before yesterday with rs 300. And now its not working. I wanted to know why it is not working. Its having sufficient balance for roaming deduction of rs 99 then why the phone is not working. Please help me out on my issue.

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Choudhary Sanchit

from Rajpura, Punjab

Aug 24, 2018

I want deactivate my number [protected] because my mobile was lost so that why i want close this number

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Address: 440015

I am using prepaid airtel services. They have deducted rs35/-for desi beats on 12th august and rs35/- on 14th august for arena game without my consent. When i contact them, they said they have charged for desi beat and arena game and will not refund it. I have never request them to avail arena game and desi beats. My request is they should refund the amount and never charge without my consent.
Regards

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Address: 842001

I was unnecessarily charged rs. 35.0 for musicslate service from airtel which i had not even subscribed. Transaction id for the same is : s[protected] on 23 august 2018 at 01:23 hours. My phone number from which balance is deducted is[protected]. Earlier also i was unnecessarily charged rs. 35.0 for lifestyle service that too i had not even subscribed. Transaction for that service is : n[protected] on 08 april 2018 at 11:45 hours. Do look into the issue seriously, and refund my balance at the earliest.

With regards
Rahul sharma
Contact : [protected]
Email : [protected]@gmail.com

+2 photos

Aug 24, 2018

Complaint marked as Resolved

I had mailed my queries to Nodal Officer and also messaged at their facebook page Airtel India. And my queries has been resolved within an hour. Thanks to Airtel Support.

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Ashwinikedar

from Mumbai, Maharashtra

Aug 24, 2018

12 august ko [protected].. 120 ka recharge online kiya.par balance nahi aaya.aur 11 tarikh ko isi no par 200 ka recharge kiya.wo bhi nahi aaya.plz hamara balance hamko send karo.320 ka balance company ne diya hi nahi.airtel ka is vajahase bad impresson pad raha he.plz send me my money.thank you.

A

Ani00091

Aug 24, 2018

Dear sir/Man,
My name is Shivam Chaurasiya. I live in small village Niwari pan sir there is no any tower so here not coming 3G, 4G network please sir help our villagers.
Our pin code:487001 Madhya Pradesh
If you want you can check network coverage online through oin code

Thank you

P

Pradeep john

from Coimbatore, Tamil Nadu

Aug 24, 2018

2 airtel number didn't get the signal clearly in my area.

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Address: New Delhi, Delhi, 110034

Hi,

Today i received the message from vodafone that my port request is approved and by 11:30 pm on 23/08/2018 my number will be ported.

When i checked around 12:30 am 24/08/2018 my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. My problem has doubled instead of getting resolved, as now my both sim are not working.

If i call on customer care or go to airtel store they don't have any solution also. All they are saying is give it some time.

Please make my number operational otherwise tell me who will be responsible for the loss that i will go through because of inactiveness of sim.

Hoping this time my issue will be resolved

My mobile number is: [protected]

Thanks,
Aanchal

Aug 24, 2018

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 24, 2018

Updated by aanchal balani **I got my number ported from vodafone to airtel.

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Address: Chennai, Tamil Nadu, 600061

Dear sir i have done the mnp from vodafone to airtel. I have taken 399 plan and lost 3 months i have received the bill as 649 rental plan. I have already given the complaint that change the original plan as opted in the application. But still they have not changed rental plan and another bill was generated as 649/- rental plan. My number is[protected]. Pl help me take the action against them and return back the excess amount taken from me.

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