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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 725

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R
Ritobina Chakraborty
from Kolkata, West Bengal
Aug 7, 2018
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Address: Kolkata, West Bengal, 700028

Icon service has been automatically activated in my phone without any prior notification. I do not know what kind of service this is and i do not want any kind of services like that.
The services deducted rs 35 instantly. Refund the money wrongfully deducted from my account.
This type of service is not expected from airtel correct your mistake
Airtel customer support has been notified about the posted complaint.
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    tarun shekhar
    from Mumbai, Maharashtra
    Aug 7, 2018
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    Address: 560067
    Website: Airtel

    Hi all,

    From last 3 months i am receiving a bill for another airtel postpaid customer along with password. The worst part is the customer for whom i am receiving the bill is a female customer. I am so scared that if someone would have received the bill details they would have misused it. I am also scared that i also get an email all the time that my bill is due which is not the case as i pay my bills on time.

    Date of incident - from june till today - i have received someone else bill
    Resolution - refund.
    My bill number-[protected]
    Airtel customer support has been notified about the posted complaint.
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      B
      bhadoria14
      from Sonipat, Haryana
      Aug 7, 2018
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      Address: Pathankot, Punjab, 145001

      Sir, internet speed of Airtel 4G network is very poor/slow. I am facing this problem since 2 months and I have already compliant regarding this issue but problem still persist. I am using airtel postpaid connection and pay Rs. 900 approx per month. I am unable to use data provided by airtel. The same problem are being faced by colleagues.Psehelp
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        G
        Gayathri sejpal
        from Hassan, Karnataka
        Aug 7, 2018
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        Address: 560091
        Website: www.nccptrai.gov.in

        I am shilpa Neelesh residing peenya 2nd stage Bangalore north 560091 and I am using a sim card of airtel mobile number [protected] its calls are been barred saying I had used commercial communication but as such I have not used any commercial communication and the number which you are suggesting is [protected] this number does not belongs to me so I request you to kindly release my number [protected]
        Airtel customer support has been notified about the posted complaint.
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          S
          shefali12
          from Aligarh, Uttar Pradesh
          Aug 7, 2018
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          My account balance from my prepaid mobile - [protected] is deducted today, while i have not downloaded or used any services. When i checked my last five transactions i found that that my account is deducted at 1.28 pm, while at that time i was not using my mobile.
          Earlier on sunday dated 5 aug 2018, i have not used much of my data but suddenly my free data of my service pack is exhausted.

          It is completely strange.
          Airtel customer support has been notified about the posted complaint.
          Sir, Form the number [protected] We are receiving wrong and bad words to my number[protected].

          Please assist to stop this call.

          any query please call [protected]
          Respected sir/madam,

          We Want to change Our email id.from on ward please mail on vasim.[protected]@pangenomics.in for Account repletion ship no [protected] and [protected] please Change Accordingly and send me all bill on this mail id
          I already submit..plz fix it call on [protected] and plz fix problem as soon as possible. My location is friends colony jamalpur st. no.-1 back side of blind school...ludhiana..
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            M
            Mahaeram
            from Tanuku, Andhra Pradesh
            Aug 7, 2018
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            I am getting miss cal's from international numbers starting from +357 etc, every time a different number is used for calling, from last 1month i am getting miss calls, pls take action, g getting miss call from russia latvia kyrgyzstan etc, once or twice i received cal but no one respond there, then getting miss cal's from +371, + 375 +92 i heard they can hack ph details pls take action soonaoye
            Airtel customer support has been notified about the posted complaint.
            After completion of my last dth service they offer me new plan, in my new plan there are no any kids channel in it. In my last plan all kids channel were in. My child is so frustrated because of it.

            I want to get my money back but nobody have called me after registering of my complaint in airtel.
            Sim no 8991931G[protected]U
            mob no. [protected]
            i have recharge my airtel mob no. given above on dated 27/07/2018 Rs 399 but on dated 29/7/2018 sim are stop without any information, no any one response by airtel costmer care.
            Sir I have post paid SIM but amount not credited in my mobile no [protected]
            I am forgot my Airtel money account id name and date of birth . Please help me.
            I have my Airtel no [protected] from up west, when im sending port message which is showing unable to send.
            What I have to do.
            I have complain some time on customer care number but did not solve the problem about lack of speed of internet uses
            so please help me
            my mobile number is - [protected] (Airtel)
            You say world best network in India. But my locality airtel had very bed network. Airtel Network has not worked properly 3g network is not there please do something about this problem. Please do this for the problem because many times calls not be connected. very bad experience with airtel please do something for us.
            You say world best network in India. But my locality airtel had very bed network. Airtel Network has not worked properly 3g network is not there please do something about this problem. Please do this for the problem because many times calls not be connected. very bad experience with airtel please do something for us.
            Airtel is activating various vas services without my permission or knowledge and stealing money from my account.
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              S
              shivasp
              from Chennai, Tamil Nadu
              Aug 7, 2018
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              I am a subscriber of airtel. I use the online payment mode. Every time the bill amount is rounded to the nearest higher value. If the amount is rs 478.89 it gets rounded to rs 479. Even if the amount is rs 478.05, it gets rounded to rs 479 and not rs 478. The additional amount does not get reflected in the next billing cycle. I had requested to change the plan to 399 plan. It took six months to get the new plan. Though they claimed it as their technical fault, they charged based on the previous plan which was very high. Every month i need to call the customer service and get the adjustment done.

              Airtel has to make a provision to get the exact amount and not a rounded amount.
              Airtel customer support has been notified about the posted complaint.
              I am recharging with rs 349 or 399 every 3 months. Prepeid.
              They say all calls and roaming covered.
              Calls do not go to 139 or tollfree nos like[protected]
              [protected]
              c s raju
              I received a message saying they have deducted 100rs from my airtel no for lifestyle dressing room which i dint subscribe.As of now I have deactivated that service but I lost my money so I want my money back at any means.Disappointed with Airtel
              My mobaile number [protected]
              network not select in mobaile
              plzzzzz call me[protected]

              5
              Azmatullah Malik Akela Aligarian's reply, Jul 31, 2018
              plzzzz fast my mobaile number check then select may network
              back call me
              I am not able to get the detail payment receipt for the payment made online in the month of November'17 & january'18 . The various informations for the same made available in internet is also not supporting. Pl. help
              I recharged my phone on 29-07-18 from my PNB account but it failed.. but my money has been deducted! Please refund it . Why does it say my complaint won't get attention? These kind of issues, you need to register and refund quickly .
              Please provide us page error 404 for call details as much as information for our records.
              Dear airtel,

              I have a airtel postpaid connection [protected].
              For past a week my airtel sim is not detecting any network.
              I have access to Internet through wifi.
              Currently I am out of reach of airtel office due to emergencies of my duty.
              All my otp and transaction depend on this number.

              Please restart my service
              My call gets ended within 5 seconds of dialing neither my messages are going but yes i can receive calls and messages
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                N
                Natraj C
                Aug 7, 2018
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                Address: 560061

                Dear Sir,
                My name is Natraj C, my airtel prepaid mobile number [protected].I am kindly requesting you for out going and incoming call history from april 28 th 2018 .I am ready to pay applicable charges.please can you send through by my [protected]@gmail.com.
                If there is any procedure to get call history, Please let me know how can I get call records.

                Thank you
                Airtel customer support has been notified about the posted complaint.
                Getting error message while dial *121# to check balance.
                Message : error code 536
                I have recharged wrongly on mobile no pls help me .following are the details please check
                Wrong mobile no [protected]
                Correct mobile no [protected]
                Transaction no[protected]
                Amt 399
                Hi. I have downloaded airtel bank account app. And I did not create mpin but there is showing mpin option. Then I click on the mpin reset option and they are asking for user name and date of birth. But both are showing incorrect. Give me a resolution
                My sim automatic closed [protected]
                I cannot make outgoing calls from my Airtel number for three days now. I can however receive calls and also use my internet. I've tried rebooting etc but the problem persists. Need immediate assistance here.
                I cannot make outgoing calls from my Airtel number for three days now. I can however receive calls and also use my internet. I've tried rebooting etc but the problem persists. Need immediate assistance here.
                Respected sir/madam,

                We Want to change Our email id.from on ward please mail on vasim.[protected]@pangenomics.in for Account repletion ship no [protected] and [protected] please Change Accordingly and send me all bill on this mail id
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                  S
                  satyadamodar
                  from Kolkata, West Bengal
                  Aug 7, 2018
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                  deliberate porn whatsapp messages and phone calls from 9741112606 (airtel gsm karnataka)

                  Address: 560073

                  Dear sir,

                  We are receiving deliberate dirty pornographic messages from the mobile number [protected]. The owner of this airtel karnataka gsm number is an absolute pervert and inspite of our regular warning wrong whatsapp messages and calls keep pouring in my wife's mobile number all day long and in the wee hours of night. We are absolutely fed up with this number [protected] who is a complete mental and psychopathic trouble...
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                  S
                  Sunilsmba
                  from Bengaluru, Karnataka
                  Aug 7, 2018
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                  Website: Airtel broadband

                  This is regarding account [protected] airtel broadband took advance rental plan till now they didn't give connection and after 15 days they are coming and saying due to technical reasons we are not able to provide the connection we will refund in 9 days. Any transfer in india will be done in 24 hours but for airtel they are taking 9 days. When i said that why you didn't tell me before telling nonsense answers and when i ask i want my amount immediately then they turned into we will give you connection so means they have possibility and they don't give. Just think like this how many customers amount they take and earning interest on that amount and if we pay late they do late payment charges and now they can do any late but they don't give money on time what type of drama it is.. Don't take any connection from airtel they cheat people please help me to resolve the issue.
                  Airtel customer support has been notified about the posted complaint.
                  I want my plan to be active by now or otherwise I will change my number to jio or Vodafone .
                  Please look into the matter as soon as possible.
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                    A
                    Ambrose kardar
                    from Gurgaon, Haryana
                    Aug 6, 2018
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                    I’ve recieved a call from an unknown number asking for my details and saying that I’m a mobile hacker. The person told that he’s an inspector his name is Sanjeev yadav and he knew my name and address. He sent my address on Whatsapp then he deleted the message after few minutes. His mobile number is +91 [protected].
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      Kannuu
                      from Kolkata, West Bengal
                      Aug 6, 2018
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                      Website: www.airtel.in

                      I transacted at airtel for the offer as per screenshots attached at 1:30am today (6-8-18) but after around 20 hours found the cashback was not credited to my airtel wallet account. I had written an e mail to the wecare e mail address but some naman verma replied absurd without even seeing the screenshots attached with the e mail. I am attaching the same screenshots for offer details and transaction details herewith for your perusal and am sure they are self explanatory. I called up airtel we care helpline on 400 and the executive rehim and later the supervisor ganesh modiraj said that i was not eligible for the cashback of rs.100 on minimum payment of rs.200 as per offer since the earlier offer which was running at the time of my transaction was discontinued now. This is called cheating since the transaction was done when the earlier offer was still running. Airtel has cheated me on two earlier occasions also once when they had offered a cashback of rs.50/- for kyc verification whereby even after follow up through e mails and long duration phone calls for 4 months they credited only rs.35. Why do they provide cashback offers if they are beggars and can't pay the cashbacks as promised-they are big cheats and lots of worthless follow up is required. Even the higher authorities like nodal and appellate are good for nothing.
                      Please ensure the credit of my rightful cashback of rs.100. The airtel offers are badly worded and when customer transacts on that basis they discontinue the offer and insert a new offer on their app with a new wording and sy that they would not credit and thatt i am not eligible. I fulfilled all the t&c of the offer prevailing at the time of my transaction then how can they deny giving the cashback-is it not cheating customers?
                      Airtel customer support has been notified about the posted complaint.
                      Aug 12, 2018
                      Updated by Kannuu
                      I received a worthless reply from AIRTEL today towhich I replied as follows
                      Aug 12, 2018
                      Updated by Kannuu
                      No the offer showing on the app when I transacted was as per screenshots which I had already sent -after I did the transaction you had modified the offer to suit your convenience and are arguing unnecessarily with me -see it again -you have a big cheating policies everytime and I would never bother anymore to transact through your wallet after my wallet money is exhausted-I always have huge wallet money which fetched you interest benefit which you would never acknowledge -nobody can afford to waste time with cheats-I have even written to the consumer forum -I hope you got the e mail complaint posted by me -you people are frauds and give offers but never give the benefits -no need to give any offers in future -and stop wasting our time for no results -cheats will always remain cheats -I had suffered earlier too at the time of offer for KYC updation but there too inspire of 4 months follow up you cheats never credited the balance amount
                      Aug 23, 2018
                      Updated by Kannuu
                      What’s the use of complaining here when even after submitting all proofs no action is taken against the cheat company-consumer forum is meant to protect the interests of citizens but I find no action of effort is made by such a forum -the cheat companies are flourishing without any fear of action for their wrong deeds
                      Feb 16, 2019
                      Updated by Kannuu
                      What’s the use of complaining if the consumer forum doesn’t help?
                      Mar 22, 2019
                      Updated by Kannuu
                      Still nothing done although customer service head team was informed -lots of follow up required for each matter.
                      The complaints for network etc is raised around a month earlier than the helpline calls back the customer-very inefficient team
                      Airtel did nothing inspite of lots of follow up through e mails and phone calls -instead they changed the wording of the offer the next day when i complained through e mail -Airtel wecare people are useless and help company to cheat customers-their answers are vague-they waste lots of time on phone and send hopeless irrelevant replies-height of inefficiency
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                        Barsha2399
                        from Bhubaneshwar, Odisha
                        Aug 6, 2018
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                        Address: Sambalpur, Odisha, 768005

                        Sir
                        I am sri Satya Narayan Sahoo having mobile no [protected].The number is now used by my daughter. Today an unknown person called my daughter in phone no-[protected] and say that the mobile no[protected] is my number. Where are you getting the number etc. So I want to know about my phone number [protected].
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                          Antony Mampilly
                          from Chennai, Tamil Nadu
                          Aug 6, 2018
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                          Address: 600036

                          Until now Rs. 65 has been deducted from my account without my permission for ADOFGAMES services. The first time (deducted Rs.25) and second time (deducted Rs.15), I didn't notice these deductions. Only when they charged me Rs. 25 for the third time did I realize these deductions.

                          I have been quite satisfied with airtel services, but such actions force me to change my good opinion of airtel.

                          Just a cursory web search shows that several customers have had the same issue. Airtel should desist from such practices which will damage their reputation, brand name and goodwill. Airtel should seek the permission of the user before charging for these services.
                          Airtel customer support has been notified about the posted complaint.
                          Please make available long range of only internet packs as students donot require calling packs along with net.
                          Dear sir my sim card are not working my number is [protected] this my improtnat number plz active yhis number
                          my name shareef
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                            Sandra Thomas
                            from Kumta, Karnataka
                            Aug 6, 2018
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                            Address: Bangalore, Karnataka

                            I have been making several complaints over a period of almost 10days for my connection to be restored.
                            Service was suspended because of insufficient balance. But at the time of recharge the plan was for one full year. No customer care or whatever team they say is working on it seems to be responding positively. Wait 48hours is the usual feedback. So it looks like this 48hour business will carry on till next April.
                            Airtel customer support has been notified about the posted complaint.
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                              Yashraj Wani
                              from Bhopal, Madhya Pradesh
                              Aug 6, 2018
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                              I visited the nearest airtel center near me, which by the way is approximately 20 kms away and requested for a postpaid to prepaid conversion. I was asked to submit a copy of my aadhar card which i did. The photocopy of the aadhar card was as clear as it could be and still the company executives refused to accept it! I felt that they were doing that on purpose, like they did not want to do that. This is very shameful on the part of the company for providing such a lousy service to its customers.
                              Airtel customer support has been notified about the posted complaint.
                              My phone [protected] is dead I called mr Rohtas the local Airtel person but he is not picking the phone I tried Airtel office [protected]many times but there is no response who will come to our house to make phone call
                              Satya Pal Mago's reply, Aug 1, 2018
                              Pl inform me on my phone 8449099462
                              No mobile internet on my phone from past 7 days, Wi-Fi is working fine, calls and SMS is also working.No help from sorrel customer care and airtel store.
                              Our Tv cable box stopped working suddenly from Saturday night, we complained on Sunday morning. Technician came Sunday evening around 4:00pm and said it needed to replace. He said he will get another box in half an hour or bring next day morning, today Tuesday afternoon i haven't heard from anybody yet. Very unhappy with service.
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                                K
                                Karthigaasri
                                from Chennai, Tamil Nadu
                                Aug 6, 2018
                                Resolved
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                                Resolved

                                I have been facing issues with my postpaid Airtel SIM for the past three days. I called the customer care for many times complaining about the same. After many calls Customer care confirmed that there is a problem with the SIM and suggested me to go to an Airtel Store to get a duplicate SIM. As suggested i went to the airtel store and got my duplicate SIM by 12:45 pm today(06/08/2018). The store executives told me that the SIM will be activated in another 4 hours. But it's been 5 hours now and still not activated.

                                I am suffering a lot with no service for the past three days, that too for a postpaid service. Please resolve it as soon as possible or i have no other choice than to go for another Telecom service.
                                Aug 7, 2018
                                Complaint marked as Resolved 
                                I went to the airtel store again and they said like they have a server problem and will resolved in another 2 hrs. But it wasn't. Finally it was activated after 18 hrs.
                                Airtel customer support has been notified about the posted complaint.
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                                  Amin Firnash L
                                  from Bhavani, Tamil Nadu
                                  Aug 6, 2018
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                                  Address: Madurai, Tamil Nadu, 625106

                                  I bought 4g hotspot from a nearby airtel showroom. And paid rs.4200 for 6 months plan. From january to june, by june 28 i stopped using it. Now after a month they have sent a due bill for rs.825 saying that i must pay it, no matter whether i'm using it or not. And i wasn't informed about this while buying the device or plan. Now they started calling me daily for several times to pay it.
                                  Airtel customer support has been notified about the posted complaint.
                                  I have not made any transection but getting OTP for completing transection from airtel.
                                  It appear like this
                                  Hi, One Time Password for your Airtel Mobile Transaction is 3208. Please use this OTP to complete the transaction.
                                  I got 4 messages like above
                                  Please insure safety.
                                  Dharmendra Singh
                                  Mgcg Vishwawidyalaya's reply, Aug 2, 2018
                                  My mobile number which got such massages is 9425884337
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                                    Krishna Jogdand
                                    from Pune, Maharashtra
                                    Aug 6, 2018
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                                    Address: Parbhani, Maharashtra, 431503

                                    I don't know why my Sim card off, since
                                    5-6 day's my card is off
                                    I contacted customer but no one can help me out all about ###
                                    I can't changed my number because only once I used last 8 years
                                    So how can I get another
                                    When you read this plz try to figure out my situation
                                    I don't know you can solve my problem because there's is no one need can help someone just try to growth of business
                                    Airtel customer support has been notified about the posted complaint.
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                                      Venkateswarlu Mallapuram
                                      from Vijayawada, Andhra Pradesh
                                      Aug 6, 2018
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                                      I recharged july 31, 2018 with 199/- unliitted voice vaalla, 1.4 gb per day, 100 sms daily with 28 days offer, but from today onwards calls, data are stopped and says your balance is low please recharge. From my mobile calls are not going. Mobile data also stopped. But wifi is working please resolve my problem as early as possible. I complained through mail.
                                      Airtel customer support has been notified about the posted complaint.
                                      Aug 06, 2018
                                      Updated by Venkateswarlu Mallapuram
                                      We. Are missing so many ca l l s
                                      My sim card is not working from more than one week no signal is coming and if I put it in some other phone like it came sim rejected. It's Airtel sim I have been using from 5 years. There is cross sign at right corner of picture attached it's just coming like that.
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