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Updated: Nov 1, 2026

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My airtel prepaid number is [protected]

Today, i was charged rs 15 from my prepaid balance for a service called games world service. This was activated on my mobile at 10:57 am today (08/09/2018) for a period of 3 days without my permission or my asking for the same.

I have stopped the service today morning after discovering the same. However, this service was activated on my phone without my permission or any type of intimation. I do not need this vas at all.

Request you to look at my complaint and refund the amount charged immediately.

Airtel customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 743706

Hi,
My airtel bill for the period: 05-aug-2018 to 04-sep-2018 bill no:[protected], it was showing i send international sms to the number:[protected], 7 times. Details below:
1 12/aug/2018 16:58:[protected]
4
1 1 5.00
2 12/aug/2018 17:04:[protected]
4
1 1 5.00
3 12/aug/2018 17:17:[protected]
4
1 1 5.00
4 12/aug/2018 17:23:[protected]
4
1 1 5.00
5 12/aug/2018 17:29:[protected]
4
1 1 5.00
6 12/aug/2018 17:35:[protected]
4
1 1 5.00
7 15/aug/2018 11:41:[protected]
4
1 1 5.00
8 16/aug/2018 10:53:[protected]
4
1 1 5.00
9 16/aug/2018 15:28:[protected]
4
1 1 5.00
10 17/aug/2018 07:11:[protected]
4
1 1 5.00

But i haven't send any sms to that number and i have no idea about that number. I want this to be solved. My ph no - [protected].

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Address: Sonipat, Haryana, 131028

You people promise to provide best service and all that # and what you people say you guys have fastest speed? Trust me you have # of a speed it doesnât even work good in metropolitan city so what can you expect somewhere else. You guys really know how to make fool of people and here i was thinking to recommend your network to others but now i feel like leaving your company. Worst internet you 4g is slower than a turtleð¡

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Address: Dharwad, Karnataka, 580020

I'm using airtel network from more than 10 years and now upgraded to posted, in this plan i've 16gb data monthly plan is still left and another 20gb is added but now i'm not getting any connectivity i've tried contacting customer care but it's of no use and now i'm fed up with your service.

They always tell to wait for two days but how many "two" days is not confirmed.

My mobile no. [protected]

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Address: 560041

Iplayer has been activated in my prepaid mobile and an amount of rs. 49 has been deducted from my account without my consent.in addition this would automatically activated every month. I am not using this service and i do not want this facility.

I want iplayer to be deactivated immediately and amount deducted should be refunded without any delay. Ug ul

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Address: 641302

Still facing issue to just make a call...

Airtel campaigning about 4g services.

Please give service to just make a call.

Location : rayon nagar sirumugai. 641302
Mobile : [protected]

It's very difficult to get airtel signal.

Other number [protected], whole area needs airtel network.

It's like we are living outside the world, what will be the better solution foe the network problem?

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Sep 08, 2018

Updated by Jagadeswaran D No proper signal available in the main city bangalore.
Hebbal kempapura which is part of the main city doesn't have network to make call or use internet.

Why can't there be a solution for this.

Since, it's a part of bangalore, there should be 4g network. But we don't even have signal to make normal calls.

Please check the network connectivity in the area at the earliest.

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Dear sir,

This is to remind you that i have made complaint vide id no.2068795 on 5-9-18 for non activation of my 4g sim card (Prepaid). Inspite of passing of almost five days from sending request from patna, bihar, till today neither it was activated nor any communication was made to me. Not only that you have also failed to respond.
I may be informed the status of my complaint without any further delay alternatively activate my 4g sim card immediately.

Regards
Subroto de

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Address: 834004

Website: www.airtel.in

Mobile no. [protected]. I have given many complaints about the issue of internet to the network but not getting resolution.. The poorest services provider with lowest customers satisfaction.. Ensure that my connection to the internet works well as they promise on media platforms for the best..
Its not like what they advertise.. They have been getting poorest responses by all about network.. And i am also facing the problem and resolution and response to the complaint is not satisfactory..

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Address: Deoria, Uttar Pradesh, 274502

Sir,
On my several complaint regarding above matter you have not taken any action to stop these fraud.I, have already lodged the matter to cnbc consumer forum. The matter is very minor but the system is workin on fraud .I, am a lawer in delhi high court and sendin summon to you very soon.

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Address: Betul, Madhya Pradesh, 460449

Mere ghar me pichle 13 salo se airtel network use kr rahe hai par 2015 se yaha par network etna maharaj hai ki.. Baat bhi nhi hoti h...2 line network ki show krti hai.. Aap badi badi baten krte ho.. India's best network na kahkar ye india's worst network banta ja raha hai... Ess area ke sabhi log airtel se presan ho gye hai network ke mamle me.. Wo chhote muh wali ladki ko ess area me lakar batana kitna ghatiya network h airtel

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Address: 560076

I am a chartered accountant retired form private sector and has been consulting on various assignments and in the process i raise invoice on my customers and charge them gst as per the law.

I have given my gst regn certificate and airtel wanted my pan card which also i have provided for incorporation of gst no in their invoice against my mobile no [protected]

I have been informed by the service provider over the phone that internal policy doesn't allow for incorporating gst no of individuals and it permits only for corporate, i have been having this issue for last 3 months and i told them at least give it in writing so that i can take up with the concerned ministry.
Airtel is not responding nor they are willing to incorporate my gst no, by this i am not able to take input credit. Hope they would take action after this complaint

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I have ported my number one week back but now my airtel sim has stopped working and my new sim also doesn't have any signal now. Please resolve this issue. My online internet banking is done through this only. Now I can't do anything. Please do it ASAP.
[protected]

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Address: 411051

Myself sharanagowda i have a a airtel post paid [protected] connection [protected]. For the last few weeks i am facing tremendous network problem in my area. There is either no network or my phone takes the roaming. It can not be excused as a far area or anything as the services were good till few weeks back. But now its horrible airtel is said to be the best mobile service provider. Its sales figures are rising because the customers are satisfied. So in a era where there is tremendous competition and number portability is there airtel is decreasing its services.

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Address: Faridabad, Haryana, 121003

M bought samsung galaxy note 9 128 gb by airtel online store..but there is a issue in this camera .. m check the phone on samsung care and they giving me DO against this phone to repalce this...but on your side the coustmer care memeber rply me that its not possible to replace the phone..
I want to replace this phone

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Complains have been sent on 29.08.2018 & 06.09.2018 in respect of deduction from the pre paid balance of the consumer having mobile no [protected] on inclusion as mentioned in the captioned subject. Rs25/- for gamepind, rs 5/- for spuulmovies & rs25/- for gamespa. I have talked to the customer care officer but nothing has been made & no refund has been credited to the pre paid balance of mobile no [protected]. They are regularly deducting as and when the pre paid balance is available. For example after rs40/- rechage, they have deducted rs30/- (25+5) on 29.08.2018. As the balance falls, again rs24/- recharge has been made. Then and the they have deducted rs25/- for gamespa. Now it is very difficult to continue the mobile no [protected] and i presume it's to be surrendered. Please look into the matter so that the above wrongful debits are refunded and credited to my pre paid balance.

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Sep 07, 2018

Updated by Moushumi Ghosh Referring to the complains dated 29.08.18, 06.09.28 & 07.09.18 on the captioned matter, i enclose the photograph which is available in the mobile no [protected]. Others are deleted, may be available from the service provider airtel. Please try for the wrongful debits so that the amounts may get credited to the prepaid balance of mobile no [protected] of customer.

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Address: Muzaffarpur, Bihar, 842002

Website: www.airtel.com

I have to mention that data card no.[protected] bill 829 is not payable. We have given application for the closure of above data card no.[protected] before the due date. The above data card is of district legal services authority & lok adalat muzaffarpur civil court muzaffarpur. The administration of this office is under the district & sessions judge muzaffarpur. All payments is made with the govt. Fund.

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Address: Karnal, Haryana, 132001

Hello sir
At present i am using airtel dth service and i am having multiple connections. I requested a new id for my secondary connection so that i can use my both connections as primary. I contacted coustmer care regarding this issue on 28 august but i am not at all satisfied by their response. They discontinewed my secondary connection but didn’t issue a new id for that.

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I had 2 prepaid numbers with airtel, [protected] and [protected]. Both were deactivated without notice, and the balances in the cards were not returned to me.

I can't find an email channel to call airtel, nor a telephone number for airtel complaints, which i can call from overseas.

There is no indication on airtel website as to how often the card has to be used to keep it active and in what mode — voice-call, sms etc.

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Rajeshwari Gangadhar

from Bengaluru, Karnataka

Sep 7, 2018

I have recharged 448 pack on yesterday and the network is so slow am not able to access internet from yesterday. Kindly check and assist if the issue persists I will port the number to some other network who provide good service.

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Address: 605001

Ever since i landed in pondicherry my kolkata prepaid sims are not working properly. Sometimes incoming is ok but outgoing is not ok sometimes both are not ok. I can’t change numbers because they are given everywhere.in case of emergency people would not be able to contact me. Customer care here is not interested in helping any prepaid customer from anywhere in india. They insist on taking postpaid connection only then they will help. What is this? Nobody can force me to fulfill his/her company target. As it is anyone from non-tamil speaking background will have problem telling the situation they are facing with their mobile sims. Please help or suggest if i should change my service providers with immediate effect.

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Roshån SåHû

from Delhi, Delhi

Sep 7, 2018

Why not open my account account reopen now ?

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Address: Chennai, Tamil Nadu, 600078

Poor 4g connectivity in my area (Chennai 600078).
Airtel is challenging 4g connectivity speed with other network in media but for god sake airtel please never try it in reality surelly you guys will loose with other networks.

I have complained lot of times regarding 4g poor speed nothing is done from airtel end..

I used to feel airtel is mass.. But nowadays it is worst.

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