Airtel Complaints & Reviews

Hello sir
At present i am using airtel dth service and i am having multiple connections. I requested a new id for my secondary connection so that i can use my both connections as primary. I contacted coustmer care regarding this issue on 28 august but i am not at all satisfied by their response. They discontinewed my secondary connection but didn’t issue a new id for that.

I had 2 prepaid numbers with airtel, [protected] and [protected]. Both were deactivated without notice, and the balances in the cards were not returned to me.

I can't find an email channel to call airtel, nor a telephone number for airtel complaints, which i can call from overseas.

There is no indication on airtel website as to how often the card has to be used to keep it active and in what mode — voice-call, sms etc.

Ever since i landed in pondicherry my kolkata prepaid sims are not working properly. Sometimes incoming is ok but outgoing is not ok sometimes both are not ok. I can’t change numbers because they are given everywhere.in case of emergency people would not be able to contact me. Customer care here is not interested in helping any prepaid customer from anywhere in india. They insist on taking postpaid connection only then they will help. What is this? Nobody can force me to fulfill his/her company target. As it is anyone from non-tamil speaking background will have problem telling the situation they are facing with their mobile sims. Please help or suggest if i should change my service providers with immediate effect.

Poor 4g connectivity in my area (Chennai 600078).
Airtel is challenging 4g connectivity speed with other network in media but for god sake airtel please never try it in reality surelly you guys will loose with other networks.

I have complained lot of times regarding 4g poor speed nothing is done from airtel end..

I used to feel airtel is mass.. But nowadays it is worst.

The porting request has been successfully completed and have my vodafone service stopped. But airtel sim is showing no service since past 8 hours after replacing the sim.
The assigned time was 11pm last night but since then my number has been temporary out of service by airtel due to porting.

Is this a joke by airtel? How can they keep a working number out of service for so long? It would lead so much inconvenience to the end user.
I wonder this so claimed “sabse fast “ network is more of a “ sabse slow an poor customer service” network.
Regretting my decision to convert it to airtel after reading similar complaints from users since 2 years they still haven’t improved here. How come they claim to be fastest network?
#stop promoting non functional service providers
# fake and stupid customer care.
#121 or #198 doesn’t work and don’t accept user inputs.
#airtel worst porting service ever

I have ported my airtel himachal number [protected] to airtel punjab on 31.08.2018. My sim card got deactivated on 05.09.2018 at 23:30 hrs. I inserted new sim which is showing 3g network and tried to call 59059 numerous times for verification but the call gets disconnected every time. It's now more than 24 hours my number is deactivated. Please resolve.

Regards,

Mahendra pratap singh

I did not opt for any value added services but my account balance got deducted by rs 70 (35+35) two times back to back for some service called "airg buzz india". I want my refund of rs. 70. I have experienced this previously as well.
I want my money back as my balance as i didn't opt for any service. Hence, you cannot deduct any sum of money without my consent from my account balance.

Last night at around 7.50 pm, i had visited the airtel gallery in lbs road which is located between bhandup and mulund. This is almost near to dunkun company bus stop in between bhandup and mulund. This is on the left hand side of the lbs road when you are travelling from bhandup to mulund. I visited this showroom last night at 7:50 pm when they were almost closing, i asked a executive who is short and fair and speaks marathi. I asked him whether he had a sim card, he asked me whether it was lost, i answered "no" i said i want to buy a new sim he said it will cost 300 rupees and it would cost minimum billing of 299, so i new he was talking about billing, i said i want a pre-paid sim card he told me they are not in stock, but still i asked him a price of it he told me 495/- (Four ninety five rupees) my grievance is would it be possible that a airtel gallery would not have a pre-paid sim and even if it was available would it cost 495/-. I bought a airtel sim last night (05/09/2018) from a local shop in bhandup village road for 250 rupees with unlimited talk time for 28 days and 1.4 gb data every day for 28 days. This is for your kind information, and look into the matter.

Airtel has a new service whatsmob. This service was activated without even being asked for enabling. Now on top of this we are being deducted of 300 rs on enabling this which i have never asked for.

I am feeling bad that without taking my consent whatsmob ie enabled and rs 300 has been deducted without my permission. I need the amount to be refunded as talk time as we never asked for enabling it and never used this app. My number is [protected]

Airtel digital :
Company has changed my yearly plans to monthly plans all by itself. It did not inform me or update me with the details. It just happened that i called up to complaint regarding the digital network issue and i was told regarding this. Airtel does not stand on its words.

Airtel mobile services :
I always face network issues and my mobile data hardly works but myairtel app displays 330.39 gb free and is being carried forward. Airtel does not work on issues and never mails the conversation details for further proof. The people out there hardly understand the conversation. They charged me wrong for my international roaming as well and did not refund the amount.

Amount deducted from bank but failed bill payment with airtel. Dear, I have made airtel online post paid bill payment on 29 AUG 2018 Amount got deducted from HDFC bank .payment successfully . Money deducted from my HDFC BANK . But from airtel side they said money not reached them.and the transaction has failed. I have not received any refund to my bank after that. This is scam by airtel. They have disconnected my line for non payment of bill money. Details are mentioned below: Bank : HDFC Narration: [protected]-CitrusAirtel Ref No. :[protected] Dated: 29 AUG 2018 Amount : Rs.471.00. Kindly look on to the issue and resolve it asap. Thanks Girish SN

Dear sir,

My complaint is an unknown number([protected]) location showing Ahmedabad, Gujrat. which I don't know him but disturbing 24 hours last 3 days. I was irritated last 3 days both office hour and in my home also. If it will continue then I will be discontinued from Airtel. You may check call history also.

So, please help me & take action against him as soon as possible.

Regards,
Saroj Kumar Muni
Airtel No: [protected]

Hello I wanted to recharge Rs 399 on airtel no [protected] insted of that it went to [protected]..
I already complain it in the paytm cc and they sais it already recharged successfully and service is activated on that so so only network providers can only reverse it..
so its my request to reverse this transaction..

Request to revert this recharge from [protected] to [protected]..
Operator reference no[protected]
399 Rs recharge on airtel prepaid (Maharashtra)

My contact no is [protected]
Email id - [protected]@hotmail.com

I'm not able to make calls. Evertime i make a call, it shows me that the call has ended even without connecting.😒 this is happening too frequently like every now and then. When ever this happens, i should restart my phone. This is very irritating. I have my talktime yet the calls won't get connected untill i restart the phone the signal indicator shows good signal strength yet i have the call connectivity issue. But i didn't face a problem in the internet service. Internet connection is good and working, i can receive calls too, but i can't make a call. This is really frustrating. Please fix this issue as early as possible.

In the morning of 5th September 2018 I received a message that Rs.120 had been deducted from my Airtel Sim for activation of Adof games which was started at 3 am
I was shocked that what happened... my mobile was switched off at the time of activation of this service

When I made a call to the consumer helpline no. of Airtel for the complain
They started misbehaving and just deactivated the service

This is not a fair step by Airtel
I'm a customer of Airtel from last 6 years and yet they had not solved this problem

👎👎

I am using airtel number as last 16-17 years and recently i went to international. For international i have activated only incoming calls and sms services and not attend any incoming calls but i have received huge bill as:

Total charges as per usage in international roaming : rs 112462/-

For calls, i took their local provider sim and using for calling and other services. For data usage, also were getting there local operator name and not getting airtel in data point.

My point if i have not activated data pack why airtel has activated on my number.

I told them i am ready to pay only domestic charges with activated rs. 149 pack charges.

Every time i am getting warring from them about disconnect my number if not pay full payment.

Please guide me to resolve my concern.

Thank you

Saurabh

My airtel 4g is not working. It was few days before i was using 4g in my mi note 5pro comfortably but for a few days my internet speed has been slow down to 2g nevertheless it shows 4g sign at the top of the screen.. O have checked all the network settings seems there's nothing wrong with it... What am i suppose to do? I even recharged my phone with a proper 4g pack however it's still shows no speed... I can't even search on google the internet speed is that slow...

My mother received a message from airtel about activation of adofgames service for which she has been charged rs.120. It was not activated by her.
To deactivate she followed the instructions as said in the message.
The acknowledgement for same contained another stupid message
Choose the option you want to stop
1. Adofgames
2. Airtel now flash
Being not techno savvy & conservative in money matters she has not recharged the account with any more balance and has asked me to disconnect the airtel sim card. I will do the same but after getting the money back
Details of the stupid transaction
Txn ids[protected]
Date 19-aug-2018 13.59 pm

Dear sir/madam,

I have recently changed an accommodation in the same society and raised a request for my airtel dth connection id : [protected] to shift to the new accommodation.

Person came from airtel and un-installed my dth connection/aerial and suddenly disappeared and did not reinstalled to the new accommodation.

But despite of so many request/complaint (Complaint no :[protected] from last 10 days (Approx), i did not received any response on my connection re-installation form airtel dth.

Now i feel like i am cheated and been harassed by airtel.

If airtel cannot provide service then they should return my connection + installation cost.

Please help me with the needful.

Thanks

Dear sir,

This is to inform you that we have three postpaid and prepaid airtel mobile numbers but we are not able to connect to bsnl landline numbers in himachal pradesh (Distt. Una, area - mubarakpur, amb) since last more than 6 months. We have raised this issue with airtel customer case but didn't get any satisfactory reply. Airtel customer care informed us that there is no issue at their end. On the other hand, bsnl (H. P., distt. Una, mubarakpur, amb) says, there is no issue at their end.

Further, i would like to mention that dialing to bsnl landline to the said area is not possible even from your any airtel mobile numbers from ludhiana. We have got it cross verified by your different airtel stores in ludhiana. You can check it at your end also

If we dial from other mobile operators, there is no such issue.

Can somebody tell me why is it so???

Hearing from you soon.