Airtel Complaints & Reviews

For last 4 months, i am experiencing frequent disconnect on my 4g lte usb datacard. I have to work on my company vpn and any signal packet drop will cause my vpn to break. Thus leaving me in difficult situation.

I have verified by pinging many servers to check connection stability & observed 'time out request' error confirming issue source at airtel.

I raised multiple complaints[protected], 86680466 etc) but no resolution ever received. Airtel 121 call centre executives are good for nothing. They just read out apology statement provided to them in hard copies on their desk, even realizing or understanding what the issue being reported.

I was told by call center executive that engineer will visit onsite to verify signal strength, but he never visited indeed. But on their system it was updated that i am having poor signal inside home... Its like wtf...
Without even making visit, they giving false update to remote team & no one doing anything.. Except we as a customer keep suffering.

I made many requests during 121 call to escalate my call to supervisor or technical lead, to whom i can explain my core issue better.. But it never happened. They claims our supervisor will call back & i know it is not going to happen as they do not have any supervisor or team lead.. They are virtual.

I had my datacard working before in same environment, so nothing changed at my end for sure. But airtel customer care do not have adequate necessary information to tell customer as why this issue is occurring & what exact resolution/plan they have to fix it permanently.

This is pathetic & just going worse.
It appears that jio entry market had deep cut airtel margin, so they not willing to invest on good resources, service and mobile network. And expecting customers to accept their junk ivr messages or robotic 121 staffs

I have reachage with 30 rs dated 04/8/2018 but airtel compnay automatic deducted 25 rs for the service of ganakhajana.but i did not activated this type of sevice.actually last one month i did not do any type of recharge so how can i activate this type of service.please follow up these complaint as soosn as and return back my deducted amount.othervise i will go court for only 30 rs.its not just 30 rs but it is that your coustomer care person says this service activated by me whenever i am using JIO number.

This is to notify you that I'm using Airtel from 1year and I'm facing lot of problems in network connection.
Whenever I play online game the internet speed is 980ms which is very poor and the game lags.
The sim also gets suspended while playing the online games.
And my smsc number is also not registered and whenever I try to submit the number it fails.
So kindly solve this problem as soon as possible otherwise I'm SWITCHING MY NETWORK.
The ookla test you guarantee for the best internet speed, . I'll consider it is as fake.

My number is not a commercial number
This is my personal number.
Please activate my number immediately
Because this number is very important for me
My all apps active this number.
I request you please please activate my number
Before a long tym i never use my number but this number activate my cell phone redmi 3s.
I hope you understand my problem
Thanks

What is this fitonza service... I never activated any service on my phone... But on the name of any stupid fitonza service 35 rs was deduced from my balance... I dont want this service... I need my balance... So solve this problem immediately and give me my 35 rs back on my account... When i will get my 35 rs back... Please be faster... Refund to my given mob no...

We booked two swift car on your vettichira brand.

As per the information, one of the vehicle was ready for delivery but one your team leader mr. Kishore mis behaved with us and also he disconnected the phone before completing the call.

We need a clarification on this in order to avoid cancelation of our two booking.

Best regards,

Abdul salam

Hello,
I have purchased airtel sim from amritsar, but it is not activated from last 96 hrs as airtel office staff committed me that it will be activated within 24 hrs. Yesterday i again visited to airtel office they said we forget to process and still today it is not working.

Is this is the customer service provided by airtel company??

This is very pathetic!!!

Who is responsible for the inconvenience caused to me on daily basics???

Is there any revert or suggestions from company sides??

Will any appropriate action will taken against that staff members so anyone other couldn't face this harassment??

I will wait for the reply... On my mail jassie. [protected]@gmail.com

My mobile no is [protected].add on no is [protected].My sddress is A-52
Kandivali Krishna CHS Ltd and not A-5 Pl-3 Kandivali Krishna CHS Ltd.
The mistake is in Mobile Billing address of Mobile No [protected].The address in add on No ie [protected] correct.This is not a complaint, but a request.
Please correct it while billing next time.
Mr Sankunni Krishnan Venkittathodi

Hello, i am an airtel user in mumbai (Nallasopara) experiencing a worst network of data... Its really very irritating to get the informations online... As said it is the most fastest and costly so i request u to check it, as i have 4g card of airtel and then also it is not giving a service of 2g, i used rechared 499 for 3 months...😒😒and not getting that much satisfaction please solve my problem... Waiting for response
My no - [protected]
Address - rm-13 om nagar, jivdani chwl, nagindas pada, nallasopara east, palgar 401209

Respected airtel management.

Sir, i got lot of wrong calls and missed calls to my airtel number. Please send me the incoming and outgoing calls list of my number for the last month (July 2018). Please send me the calls list of my number to my mail id as early as possible.
My airtel prepaid account number is [[protected]]
My email id is: brilo. [protected]@gmail.com
Thanking you sir.
Yours sincerely,
Brilo.

Respected sir,
I had done mnp from jio to airtel on 26th july'18 considering airtel as the best telecom operator but within few days your customer support and airtel office employees proved me wrong.
My jio number has been deactivated on 31st july but still my airtel sim isn't activated. I had tried contacting airtel customer care, airtel vendor and airtel office but all in vain. My airtel number is +91-[protected]. Customer care asked me to go to airtel office, airtel office asked me to go to the vendor from where i purchased the sim and the vendor told me to contact airtel customer care. Customer care said that my airtel number is activated but literally it isn't. You people don't value the customers. It's my request to look upon my matter and resolve this as soon as possible.

Regards,
Sourav kr. Pathak

My plan - airtel 4g prepaid 82 days 2gb / day mobile no. [protected] city-kanpur, u. P.

On so many complaints (In apx 20 days) to airtel customer care through 198, c care person informed that there is some issue in airte mobile network and will be solve in few days, but nothing is changed in network yet, internet is not running or some time connected / not connected very slow running.
Very bad / third class internet service by airtel, unable to solve issue.

Hi airtel,

As i have heard airtel is claiming to be the fastest network in india, whereas i myself who live in one of the fastest growing metro city in the world that is bangalore is facing issues with the network. Claiming to be the fastest network seems to be a joke played on the customers.
I recently got ported from idea postpaid to airtel, i have no other way to move out of this network before 3 months. So i'm left with no other option here.

I am having 4 airtel numbers. All numbers have same network issue.

I called several time to customer care. But they are just giving promises to resolve the complain within 2 days. Around 20 days happens but no resolution.

This issue is in t c palya bangaluru. I need solution not their false promises.

Recently i have ported my number so till 3 month i can't port it to other vendor as well.

Hello,
I have been facing with the internet trouble since one month though i have a data balance. I'm unable to get internet i was disgusted n no patience to wait for...

Or else guide me to set any settings for accessing net on my mobile.. I am facing a lot of trouble daily.
Could u help me out n let le know when this problems will get resolved.

Awaiting for your reply.
Thanks

'congratulations. Voice rc22 local a2a 20p/m 27 day now has been activated on your mobile number' : this was the message i received on 3 aug 2018 11:46 am. But i had not confirmed that service. I was watching my offers on my mobile and did not reacted to any offer and suddenly i got a message written above. They not even confirmed the service, then how could provide the service without my confirmation. I want to complain about them and want my money back.

Dr sir i am mohit kumar in bihar please update my mail i'd in [protected] because i will new sim purchase but not updated so please update thank u
Mohit
[protected]
This number is live in bihar kyushu kumar i and adhaar biometric so u call me in first me at any time [protected] thank u address is karnamepur bihar disyt sahahpur bihar isharpura thank

Acutally my brother seen in the newspaper about the airtel sms job so he contact with the number given on that then then they about the rules and they told to pay 2100/- as a regustration fees and in which 2000 will be refunded but after payment they tell everytime new rules and regulation about that and they tell my brother to pay some amount and they will refund all amount and when my brother didn’t want to do that job they ask for the money they tell to pay some rupess and after every payment they tell new rules and prblms regardind refund like gat and rbi upto now 45000 have been taken by that but the now also tell to pay 13200 as rbi charges they given there account number as:- sanjeeva rao (Sbi) ac no:- [protected] and they didn’t refund the mondey so please kindly help us toh get refund of money and please check wheather its a real identity of your employee or not and take strict actions on these. No:- [protected] and the person name manish chandra frm delhi i am sending his job card and adhar card also so please check it and please take strict actions on that

I initiated a recharge of rs.509 from net banking bill pay on 2nd of august, 2018. Money has been deducted from my account and i got a message that recharge will be initiated but recharge not received and no further messages received nor my money is refunded.
My transaction ref no is [protected].
Please check and refund my money.
Thank you.

हेलो
मैं विपन कुमार पुत्र श्री प्रेम चन्द, वार्ड नम्बर -३, घर नम्बर -५५७, थाना रोड, भिखि ( मानसा ) का निवासी हूँ । मैं पंजाब स्टेट में रहता हूँ । मैं पिछले १०/१२ सालों से एयरटेल कम्पनी का सिम कार्ड यूज़ कर रहा था, अचानक कम्पनी वालों ने मेरा नम्बर ये बताकर पर्मनेंट्ली बंद कर दिया कि अापने अपना सीम नम्बर पिछले 90 दिन से बंद किया हुआ था, जबकि मैंने अपना नम्बर एक दिन वी नहीं बंद किया था । मेरा मोबाइल नम्बर - [protected] है । मैं एक बिज़्निस्मैन आदमी हूँ, मेरा यह नम्बर मेरे नज़दीकी सभी के पास मोजूद था । जिस दिन से यह नम्बर बंद हुआ है - मुझे बोहत परेशानी का सामना करना पड़ रहा है । मेरी आपसे यह बेनती है कि मेरी यह प्रॉब्लम सॉल्व की जाए । मेरे से कॉंटैक्ट करने के लिए मेरे दूसरे नम्बर पे कॉल वी कर सकते हो, मेरा दूसरा मोबाइल नम्बर - [protected] है | मुझे आपसे मेरा नम्बर दुबारा से चालू करने की पूरी - पूरी उमीद है ।

आप जी धन्यबाद,
विपन कुमार