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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 758

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V
vijay7790
from Mumbai, Maharashtra
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airtel online store : product not delivered

Address:Thane, Maharashtra, 421502
Website:www.airtel.in

I have ordered an samsung s9+ 64gb on june 11 (Order no:10037344 they never dispatched the phone till now. Now i can see the airtel courier company is not delivering it to me. Everyday they change the status to out for delivery and then change to undelivered in the evening. Tracking no: jvlat[protected] link is: http://vulcanolp.unicommerce.com/tracking/JVLAT[protected]
No one at airtel knows where is phone. I have no customer care...
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Bhaskara Sudhakara Sarma
from Bengaluru, Karnataka
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getting"no service"&"not registered on network" messages

My samsung j7 galaxy device keeps getting the message"no service"&"not registered on network" messages. While i am getting the whatsapp, duo and skype calls, i am not getting the mobile calls. Problem is with both incoming&outgoing calls i have tried all normal methods like restarting the device, reinserting the sim card etcoccasionally the device gets registered and i get calls. Please do the needful. My phone no [protected]...
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vipin271206
from Samalkha, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request a refund

Address:133001

Dear sir/madam, my airtel mobile no is [protected], i tried to recharge of 448 on date 28 may 2018 at 16.44 hrs through paytm wallet and amount deducted from my paytm wallet but recharge failed. Airtel transaction reference is #[protected] and paytm wallet transaction id [protected]. You are requested to do needful for my refund. My another mobile no for conversation [protected]. Thanking you....
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P
phani honey
from Jaipur, Rajasthan
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network issue/line suspended

Address:Jaipur, Rajasthan, 302033

I'm using your services from 2 years. Recently i have moved to jaipur. Here i was facing speed issue!!
Airtel people says that india's fastest network. Where is the speed? I can get only 10kbps is this a 4g speed. I have raised a complaint about network issue. One day i got a call from airtel service engineer. He says " we have an issue with our existing tower and we are working to fix this issue, i don't know how...
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S
Syed Sahil Aman
from Kolkata, West Bengal
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I cant receive any incoming calls

Address:New Delhi, Delhi, 110049

I cant receive any incoming calls from 2 days.
When i contacted Airtel they told me that it will be fixed within 2 days.I even went to their consultation hub but got no help.And i would like to add that i left my home to study in delhi and my mom and dad call me regularly but from some days they were unable to contact me so they were in tension for few days.

So I will be very glad if my problem is solved...
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V
Vahid@sma
from Lucknow, Uttar Pradesh
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internet speed worst

Address:Hathras, Uttar Pradesh, 204101

I am vahid ali, live in hathras, up. However there are no proper services in my locality. There is no proper coverage in locality, i have to go to other localities to access mobile internet services.
I raised this with airtels mulitple channels, some promised me resolution in "few" days. Its 100 days since my first complaint, no resolution is provided....
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I am using same airtel number since 2009. I did not recharge for 90 days and it got deactivated. I have resubmitted the documents before 15 days grace period to reactivate the same number but the Airtel showroom which is in Ashok Nagar, Chennai have not processed my application and they are telling us they could not retrieve the same number because it crossed the grace period. This is really unfair as I use that number for a long time. Even...
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S
sona55149
from Barpeta Road, Assam
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not getting benefit of recharge

Address:Palamu, Jharkhand, 822124

Sir,
I received a msg on[protected]:53 pm on my no [protected] that "Rs 99 = 1GB data + unlimited local, std, roaming call + 100 SMS/di, 28 days Rs. 149= 28 GB + Unlimited local, std, roaming call + 100 SMS/di, 28 days. as per msg received i recharged of rs 99 same day at 07 :05. but i get benefit for only ten days. then i went to retailer and he called to customer care then i was told that there was no offer available on your number....
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Akhil Tolety
from Tumkur, Karnataka
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"urgent"- volte not working on 8867157626

Kindly provide an immediate reply or a call back to my number for this issue. Ph no - [protected]

Myself tv akhil holding an airtel sim having number [protected]. My registered email id for the above mentioned number is [protected]@gmail.com. These details are updated by airtel customer care instantly.

Complaint - volte not working.

Regarding this complaint i have contacted the customer service...
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S
Siddhid
from Kolkata, West Bengal
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redirect all site to one.airtel.in/recconf or one.airtel.in/net

Address:Kolkata, West Bengal

Facing problem on airtel mobile internet. All site address on all type of browser redirecting to either one.airtel.in/rcconf or one.airtel.in/net... I have tried all kind of clearing cookies data and check all apn settings. Not only happening my devices, even on all devices i am getting same problem.. pls fix the issue....
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S
Shri1199
from Anand, Gujarat
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apply extra charges

Airtel customer care center apply extra charges for sim upgrade.
I have to upgrade my 2g sim in 4g.
But the company policy is free of cost sim upgrade
But in airtel customer care center akola they ask me 100rupees for upgrade my 2g sim.
They charge extra money.
I would like to upgrade my 2g sim card in 4g (Free of cost) as per company policy.
Then take some action on it....
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A
Abhijeet Phadtare
from Mumbai, Maharashtra
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recharge cheating from airtel dth - account - 3005186341 gorakh phadtare

Address:411057
Website:www.airtel.in

Hi,

I have received call from Airtel representative on 26th May.
As per representative communication I had made recharge and called customer care to activate my package on account [protected].
Many times I called customer care, asked them to activate promised package or refund my amount.
Now almost 1 moth over and package is not activated.

I think this is one kind of cheating from Airtel...
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C
chan pasha shaik
from Hyderabad, Telangana
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worst voice and data services

Address:Hyderabad, Telangana, 500080

I am chan pasha, live in hyderabad.
I purchased 399 pack (Unlimited calling and 1.4gb/day) on 19th april 2018. However there are no proper services in my locality. There is no proper coverage in locality, i have to go to other localities to access mobile internet services.
I raised this with airtels mulitple channels, some promised me resolution in "few" days. Its 50 days since my first complaint, no resolution is provided....
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L
Lawyersclub2014
from Hisar, Haryana
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recharge done on wrong airtel number

Address:174303
Website:Airtel app

I am airtel user having four prepaid connections and three digital tv connections.Usually i do all my recharges through airtel app I have done a mistake instead of selecting [protected], i have done recharge of 399 on [protected]..I have already recharged [protected] with 448 yesterday so its of no use..I called paytm for this issue but they advised to talk to airtel 121. The reference number for this transaction is[protected]. spoke to Rahul.rude...
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S
shubhamchauhan
from Dehradun, Uttarakhand
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internet issues again and again

Address:160071

They are charging me the price of 4g but they are not delivering it, they don't have proper 4g signals, there 4g is only work when you have a full network, suppose if your phone is catching 4 signals instead of 5 then it will work like 2g. I am living in an urban area where there support is saying that we have full network coverage but they are bloody liers, the moment i enter in my house or any other inside area anywhere in any town...
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A
abhishek.sharma009
from Gurgaon, Haryana
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wrong broadband data usage

Till march airtel was showing my data consumption at 100 odd gb everymonth. Which is impossible. An average movie is 700 mb which means i need to watch 200 movies online or download equivalent data to consume 112 gb worth of data.

Suddenly this month airtel claims that 200 gb has been consumed. Joke is... This month we were out of town for a week and for 2 days airtel broadband was not working. We complained twice. After that...
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S
SREEKAR BATHINENI
from Hyderabad, Telangana
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all lines are currently busy while connecting bsnl numbers

Address:Rangareddy, Andhra Pradesh, 500079

3 months back i have ported to airtel and i am getting all lines are currently busy voice message when ever i try to call to any bsnl numbers. This is happening from last one month. I have give complaint thrice but no use.
Today i have again complained and the reference no is cogcl[protected] and they sent a sms that it got resolved with in 1 min....
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T
tdmahesha
from Bengaluru, Karnataka
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no network signal in my village

Address:515271

I m complaining about weak network connection in my village.in my village very tough to get network signal, we are climbing hills, trees to get network connection. Some times we are getting the signal outside of our homes that only 2g signals even that also not connecting properly, voice breaking, signal drops like this we are facing so much problem. If some one gone to hospital to neighbor city its very critical to get his status. So please...
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V
venkat sure
from Hyderabad, Telangana
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balance deduction while using my airtel app

Address:Hyderabad, Telangana, 500087

While using the my airtel app for recharging the offer plan 399 rs/- the money was deducted from my bank account and not getting recharged. This issue has happened at yesterday[protected]:00 pm after automatically entering otp only for 2 times. While doing transaction also my internet connection is good (Speed 30mbps) but due to technical reasons in app this issue has happened and when i call to customer care they are also not responding...
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M
Mallikarjunarao Chinta
from Vijayawada, Andhra Pradesh
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mobile recharge pending

Address:Guntur, Andhra Pradesh, 522414

Mobile no:[protected] ( ANDHRA PRADESH) has recharged STV plan -250, ref no.[protected]GADTSHVL7 and STV plan-199, ref no.[protected]GADTSHUE5 on 20/6/2018 by INB Avenues India pvt limited.but till now mobile not yet rechargeable.please see my mobile to recharge as early as possible....
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