Airtel Complaints & Reviews

Sir, my airtel mobile number is [protected].
Yesterday i did 448 recharge from myairtel app by using phonepe. Money deducted by phonepe with transaction id p1806130444073965927118. But i did not received any recharge confirmation from airtel neither it is showing in transaction history of airtel app. Even validity has not been extended as per recharge validity.

I have registered complaint about disconnection of my airtel number without prior notice. Due to which i m not able to receive sms from anyone. I am registering my complaint from last month; every time airtel representative commits that my number will get reactive in 2 hrs, but my number is not reactivate till now, i am not able to receive any sms from number

I have a balance amount of 199 rs in my main balance and i cannot use it for speacial recharges. What kind of service is provided by the airtel to the customers. The customers have no freedom to choose the offers even if we have the main balance and i found its like a bad service provided by the airtel and should take action against airtel. And this is slavery

I have the rechage in 99 i will not benifit to sms i have the benifit whatever right to be sms so please give me the my benefit in the last night so you will last largest company in india for telecommunication you have the cheat for customer in the sms through your executive whatever answer to be customer so please take the action immediately thanks

Dear sir,
I am living in loladgaon village, post kurla, tal-dist-beed. Maharashtra-431122, i am using airtel services from last 5 years, however we did not got any 3g and 4g services properly in our village side due to lack of network issue and limited no. Of tower. Because of this we did not got the proper network which causes the problems for us. We have made the several complaints for the same but we did not got correct solution for the same from last 2 years. We request you to provide 4g servicesin our village side.

Data is not working properly and it is very slow cannot be able to use properly. Very poor network. Unlimited pack will very even it was not used in that day. Every time buffers all video due to low speed of internet, it was difficult for me to get the basic information. However i am not satisfied with the airtel service now a days. I think airtel cannot providing for customers needs.

In reference to my complaint for channels not working for my airtel dth connection, had raised a complaint 10 days before and there was no resolution provided by airtel. After 10 days when called back to raise another complaint, airtel wants to loot money rs.150/- without any reason. When questioned about the reason, i was made to wait for more than 25 minutes in the same call.

This kind of poor performance in customer care and ill treating the customer is not tolerable. Necessary action should definitely be taken against airtel.

Sufficient recordings of phone call available.

I'm regular airtel customer but i'm very disappointed, not satisfied with airtel network, speed, data plans, and not able to receive good servics and annoyed with the hell airtel network
Compring to others sim like jio, vodafone network it's too worse i wish to port my number to airtel... 1year experienced customer using airtel please don't use the airtel network

Dear respected airtel officials,
I am airtel post-paid user ported from prepaid (Airtel), with a big hope i opted your network but i am seriously fed up with your network.. I have raised this issue couple of times from the past 1 year. There is a network issue in my area seetharamalayam, vijayapuri south, macherla mandal, guntur district, andhra pradesh with pincode – 522439 (Hope u can track this location). I am not able to use internet services in this area not even phone calls sometimes. U are providing enough 4g signal in the forest area which is just 1km from my locality. I am requesting u to please strengthen your 4g signal as this is tourist area and with major landmarks. Outsiders are too suffering with this issue. Try to understand the severity and take proper measures, if not the entire might shift from your network. Apart from this i am paying more than the plan amount which is 530 instead of 499/- without utilizing any your service. My entire plan gb accumulated to 140gb. I think u won’t respond as u are not customer centric. We are cursed to use this kind of network.

I have registered a complaint on 29th may 2018 and the executive said that it will be solved in 4 days after these many days still I am facing the same issues 3 days before a executive called and asked for appointment and I have given this reptedly for last three days but only appointment is given no one responded. Finally I called the customer care executive now i.e 13jun 2018 19:40 hrs but the way she ( executive) reacted to me was the worst. I felt really disappointed why I choose Airtel postpaid plan 499/- and being cheated like this. Worst response from the customer care never experienced before . My mobile number is [protected]

Regards,
NIKHIL RAJ

I 'd like to bring to everyone's notice that I got a duplicate micro sim card on June 3 2018 and was informed that it would be activated within 3 days(postpaid to prepaid). The airtel provider in Adarsh nagar(Delhi) had changed our sims 3 times, but it had not been activated at all.However it is extremely disappointing to note that it has still not been activated after 11 days. So I can't even dial the 121 number too and file a compliant with customer care. Request you to kindly look into it and resolve the issue at the earliest.

I enquire about no.
Portability at your airtel store situated at chinchpokli on 26th may, then I got call on 5th of June regarding no. Portability from your executive I ask for 99 rs plan, so she said yes we will provide you this plan. After portability when I check my plan in airtel aap it's shows 499. After that I call your executive more than 10 times but she is not picking my call.

I have recharge 199 & 149 in my mob no [protected] on 11th & 12th June 2018.after that i got message from airtel that dear customer . your recharge request could not be processed.that time 348/- deduct from my icici a/c. i want to know how many days required to refund this amount.

Thanks & Regards,

R.Anand
[protected]

Airtel has such pathetic service. They r unable to resolve my ticket nor the network issue. They proudly say that airtel is fastest network it is just a bull crap. Useless customer service. Even the supervisors are useless. I have spoken to as many as 25 executives and supervisors archana and sampath from eecalation department[protected] and rakesh

Hello,

Please note that airtel is double charging me and also sending bills with error.

I called 2 times in last month and got the amount waiver messages but it was never waived off.
Each time the executive re-performs calculations of waiver and it consumes 30 minutes. Seems there is no record kept of previous correction.

The worst part is i am not getting feedback on the queries those i raised on bill errors.

Below bills have errors (Double charges/extra amount charged)_
 bill period - 11 mar 2018 to 10 apr 2018
 bill period – 11 apr 2018 to 10 may 2018

Can you please urgently look into this?

Please waive the correct amount and also provide a call back on my airtel number.

I must clearly state that am tired of following up with airtel and seriously thinking now to change the service provider.

Vivek

=today on 13th june 2018 i received bill bill number[protected].

It again has problem.
Query 1-
For period 11may to 15may, why did airtel charged me as per family plan 499?
This period should be charged as per plan 299.

Query 2-
I have done ecs for last 5 years.
Why 100 rupees charged as late fees?

Regards,
Vivek

I had booked an airtel broadband connection on 7th of june, 2018 and paid rs 6018/- as advance for 6 months rental. I was assured that the connection will be installed within two days i. E 9th of june, 2018.

But after that no one is contacting me and when i forcefully register a complaint no. 96942146 after making several calls, the customer care executive only make excuse of getting the same thing resolved within 24 hrs.

If airtel is incapable of providing the services, then pls do not make customers fool around. I am planning to port even my family mobile postpaid connection to reliance jio.

My complaint id with airtel is 76038067 and this is for new connection request which is pending for more than 48 hours.

I have called n number of times to customer care since then and no resolution.

This same behavior was shown last week as well.
I am very frustrated and disappointed with airtel service for new dth connection being so poor.

This is occurred since past 2 days and new connection was requested on 10th june 2018

Yesterday i am applied for port airtel no. To jio after paying 250 additional amount for porting period and after the process my airtel no. Was suspended within 4-5 hr of processs and that current no. Was not with jio till now so plz revert the cause of such problem.
[protected] this is no. Inprocess
As per porting rule the current network disapear after 4-5 days and new service provider sim got network but in my case airtel network was gone with in 5 hrs of process and my no. Is not yet converted to jio

Alternate no.[protected]

I ordered an iphone 7 plus 128gb from airtel online store. On 28th may 2018.
I also requested for an mnp from prepaid airtel to postpaid airtel. I have paid an amount of 31, 000rs already.
Its 13th june - i have received nothing - neither the phone nor the mnp has happened. Every time i call their customer service all they say is - wait for 48hrs.
My order no. Is 10033794.
I have no where to go - and these people are not helping me at all.

I have upgraded my 4g phone but you are not giving me that. I have called on 51111 but the number is wrong. Before 2 days i hvae upgraded my 3g phone into 4g phone. Also my im is 4g. My airtel app is also not working properly. And my airtel app is also no see a bznner as company stated in website. I have upgraded my 2g sim into 45g sim and 3g mobile into 4g mobile.