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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 783

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R
Rforrushikeshk
from Mumbai, Maharashtra
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automatically activating a value added service

ICON value added service from Airtel is activated on mobile without any prior notification or approval from my side.
This service is renewed automatically after 7 days. I got a message from Airtel on 18th May, saying that this service is activated on my mobile and they deducted Rs.35.
I came to know this on 29th as I haven't seen that message.
The service automatically renewed on 25th May and another 24 rupees deducted...
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P
Preeti Tanwani
from Bengaluru, Karnataka
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airtel package for france

Address:Bangalore, Karnataka, 560075

On 13th May, I have called the airtel customer care to inquire about international call package for France. The executive told me about two package which weren't quite what was I looking for and did not opt for any. However, a package of 2999 was activated on 17th May without my knowledge and consent and the consequence of which I have my bill amount rising to 4000 for this month. Second thing, I did not use my phone for incoming or outgoing...
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S
srig83819
from Hyderabad, Telangana
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iam complaining about late payment fee

Address:Karimnagar, Andhra Pradesh, 505460

Hi, my customer id for my airtel dth is [protected]-001. Every if i recharge after the disconnection date, they are charging 15 rupees. Mine is prepaid connection. If the last day exceeded, they will disconnect. So, there should not be any charge. If it is post paid connection, i can agree that because they will provide service even after the last payment date but in the case of prepaid connection, it is not applicable. It's up to user wish...
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D
D.L. Tejas
from Bengaluru, Karnataka
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broadband pack query

Address:560001

Sir, this is my landline number:[protected], and i currently have a plan of 1299 in my account, but you had to give a bonus data of 1000gb for this pack!!!, so the bonus data will be redeemed to my account right?, be i plan on using the bonus data for now, i am not paying untill i completely use all of my bonus data too, reply soon, and most of all i received a call from some random number claiming to be one of your executives, saying that...
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S
Sheerupa
from Kolkata, West Bengal
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no wifi cable connection

Address:Kolkata, West Bengal, 700045

It is my second time that i am complaining against poor network of airtel. There has been no action taken and our office is still facing the problem of no wi-fi (Internet) connection. We tried to reach to customer service executive but even they are not interested and is casually handling the situation. It's really horrible service of airtel. After paying full amount. It is o[censored]seless and people are not cooperative. From last 4days we are...
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S
suchi chawla
from Mumbai, Maharashtra
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airtel wifi dongle

Address:Mumbai City, Maharashtra, 400083
Website:www.airtel.in

I was given a promise to get airtel wifi dongle in lieu of tata docomo dongle and all my documents were taken.

I have submitted all documents like adhaar.

Needful verifications also done by april 10.
Sms also given from airtel stating that i will receive the new dongle from airtel.

However till date i have not received the dongle. I have the sim but the dongle exchange has not been done....
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R
rustedwheelsrider
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I want my number back

Address:625532

[protected] i have been using this number for past 7 yrs.. Now im out of country for past 6 months so i couldnt use the number.. Airtel has given the number to somebody without informing through mail or notification to my address. My every work has linked with that number.. Till yesterday i was using that number for whats app. Do something needful for me please...
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V
varma1001
from Hyderabad, Telangana
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I am complaining about the airtel app

I have recharged to my mobile rc 449 but the amount was not reflected in the airtel app and no message from the airtel. So i have waited for 1 day even though its not reflected so i have recharged after a day with amount 448. It was succeeded and reflected as soon as recharge done. But when i am asking airtel its saying 449 and 448 both are done. If 449 was done why your app is not reflecting it.
Because o[censored]sing airtel app as reference...
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I
Indra Dental Clinic
from Bithur, Uttar Pradesh
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activation of services by company and deduction of money from the account

Address:226020

I got message on my no.[protected] that sports video pack has been activated for which rs.70.00 has been detucted from my account and this has haapened twice. I need to stop this kind of services and refund of the detucted amount. If i will not be provided the proper refund and stoppage of service i will take action on such harrasment for the whole liability will be on the company....
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A
ackanth
from Bengaluru, Karnataka
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wrong billing - international roaming

Address:Bangalore, Karnataka, 560075

I travelled to the us on april 28th. During my travel i have picked up matrix card for my international calling. Airtel has activated international roaming - incoming calls free option with rs. 3999 as monthly charge.

Airtel has not notified me about activating the roaming charges on my account. Total bill amount came upto rs. 5.195.

From the time i have discovered about wrong charge, i have started calling...
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P
Prabhheet
from Bengaluru, Karnataka
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whatsmob service activated automatically

Address:560037

I am using airtel number from past 5years. But somehow from last few days facing network issues and worst services. Recently, my account is debited with 300inr for the service i did not opt fo (Whatsmob service). It's getting activated and renewed again n again on my mobile number without my knowledge.
Please stop this service on my number and refund the amount for last 2 months. I don't even know what this service is about!!!...
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S
Sundar Ravichandran
from Kangayam, Tamil Nadu
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outgoing calls & sms are not working

Address:641043

Hi sir/madam,
My airtel prepaid number is [protected].
For past 3 months am facing a problem in outgoing calls and sms.
Not even a single call or sms is going for me. Call gets disconnected immediately after dial-in i visited nearly 4 to 5 airtel customer service centre they are not able to fix my problem. I tried sim swapping for 3 times still issue persist. Could you please fix this problem for me. It would be great...
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B
Bhuvan Tej Mandava
from Singarayakonda, Andhra Pradesh
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money deducted from bank and recharge was unsuccessful

Address:Krishna, Andhra Pradesh, 520010
Website:Airtel.in

I recharged my airtel number with 499 rs through my airtel app the recharge was unsucceful money got debited from my bank account the company isnt refunding my money back and there is no transaction history for failed transaction in my airtel app. Again i tried recharging through phonepay there also the same problem
Airtel has become the worst network...
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A
Anitha Bregitta
from Delhi, Delhi
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recharged to a wrong number by mistake

Address:Chennai, Tamil Nadu, 600051

Hi sir/mam,

I did a recharge through airtel app for rs.399 today (29/05/2018) to a wrong number: [protected] instead of recharging the right number: [protected]. Can you please help me in reverting the recharge from the wrong number to the correct number: [protected] for the same amount 399.

Trans id:[protected].

Please do the needful.

Thanks,
Anitha. R...
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A
Ashwanipathak6096
from Jaipur, Rajasthan
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my balance is not being transferred to main account

Respected sir,
I recharged my airtel prepaid number [protected] on 27/05/18. Since it was a special recharge they transferred that balance to some dedicated account and not the main account. And when i called the customer support helpline, they refused to transfer that balance to my main account saying that this is not possible. Since, i am already having my number recharged with unlimited plan of 399 for 84 days which will expire...
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G
G.L.Rajesh gondkar
from Mumbai, Maharashtra
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airtel mobistore activated and 70 rupees deducted without my subscription

Address:Bangalore, Karnataka, 560010

I got a message in the early morning at 4.59 am from aa-airsep:

[ mobistore service has been activated @ rs 70.0 for 7 day (S). Txn id sxxxxxxxxxx, service will be renewed after validity expiry. To use, click http://mobistore.mobi (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789 ]

I did not activate any kind of service nor i did subscribe to any service. Please overlook...
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Akhileshmv
from Bangalore, Karnataka
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not letting to withdraw money

Address:560090

I have loaded money to airtel wallet with rs8700 and i taken 6700 by online card option but i cannot withdraw remaining 2000 by any option in airtel wallet.
I am getting error that your bank has detained the transaction while using online card.
They are cheating and costumer care is of no use and they are not solving it.

Wallet number-[protected]...
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C
chinmay.banerjee
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prepaid numbers disabled

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

Hi,

Despite so many communications, i receive a auto email that my number is disabled.
My and my wife's numbers are linked to adhaar card and they had balance in them. How can a number be disconnected without any intimation.

It would be helpful if you can enable my number. All my work in bank and other places is stuck as this is my linked number

Thanks
Chinmay

Numbers:br...
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S
sheelskv75
from Devgarh, Rajasthan
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mobile sim 9829552628 got theft

Address:Jodhpur, Rajasthan, 342008

I am sheel kumar verma, residing at jodhpur h. No 17 e / 56, my airtel sim mobile no [protected] got theft tonight. 28/5/2018 at jodhpur. Details are as follows

This is to inform you that i have been the victim of theft and got injured tonight when i was returning from pali at 10:35 pm. I was waiting for my taxi at basni bridge which comes towards aiims hospital just after i dropped down from rajasthan roadways bus (Rsrtc) returining...
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N
N_123
from Pune, Maharashtra
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airtel no network issue

Address:412303

I am using airtel prepaid sim since many years everyone in my family uses airtel, but every time there is network issue and customer care 198 dont help at all. Recently since 26/05/2018 network is totally gone nothing work at all we live in jejuri purandar 412303. When i called customer care they said they will fix the issue multiple times but nothing changed. They dont even bother anymore to fix it.. And its not just now this happened before...
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