Airtel Complaints & Reviews

I am using airtel mobile network from last 10 years and i’m using post paid. I’m staying in bangalore and in the btm it is center of bangalore, the network is very very poor and it is worst. Internet also i’m using 4g but i’m not even getting 2g internet. I’ve been given complaints many times regarding the network and internet but no use. If i’m calling to others automatically disconnect the call in between in few s comes itself and if i get call from others also is happening same. I’m paying the bill around 2000 every month and it is worst network in india. It should get it resolved asap.

Not being able to make calls. Call gets cut immediately after generating. It's happening since last night. And i have recharged for 399 for 84days on 29th april, 18. As per the plan i should be able to make calls and use internet and sms as well but still not able to make them. Request you to please look into this and help me with this and do get it sorted as early as possible.

Airtel, this is too much, unknowingly this fraud company deducts charges from my main balance, now this time the magic word is whatsmob, sometime or the other with different application name, they are deducting balance, i tried calling customer care on 121, but its consuming a lot of time to reach customer care executive, after hearing and selecting infinte options, there is no direct number to call customer care executive, and the reply they give is at height of ignorance and same time arrogance, no one is bothered to give a proper reply, they blame that the customer itself went to options and selected it, what should customer do if they suddently gives popups while doing some important work. I request the consumer forum to book case against airtel for this meaningless deductions and creating such money deducting popups. I also request that consumer forum should create strong orders for repaying the amount deducted, back to the respective customers
Thank you.

I recharged my fathers phone number using airtel app for 448rs.
The amount was debited from my icici bank account but the airtel app showed transaction failed.
Immediately tried second time, this time it was recharged and rs448 got debited.

The failed recharge amount has not been given back, its been 3 days.
Can you please give me a call for further details? And refund rs448.

Ref. No. C4gsp[protected]

I am yet to hear anything on this # reference number. Have you closed this internally, without letting me know that you were not capable enough to resolve this and i port my number to some other network.

Alright, i am happy to port my number. But before that i want you cheaters to pay me back my complete last amount recharge rs. 448/-.

Post which i will stop sending this.

Hope you will not understand this... Because this requires brain, which you or your bloody management doesn't have.

I have been with airtel from last 7 years... But never faced cuch kind of a problem..
I received a meesage that whatsmob has been activated in my mobile... It has deducted rs150 from my account... It is said that service will be renewed after validity expiry... This whatsmob activation has taken place without my consent.. So i would like to get my balance back

01. Your airtel mobile [protected] online recharge txn id[protected] of rs 149.0 has been initiated. Please keep the txn id for future reference.

02.: your airtel mobile [protected] online recharge txn id[protected] of rs 48.0 has been initiated. Please keep the txn id for future reference.

Money got deducted but recharge not received. Need. My money back

Hi sir/madam

I have tried all the possibility to contact the airtel but i can't able to contact this is a worst experience ever.

My mobile number is [protected]. Somebody is using my number but that sim i am using currently. Continuously i am getting some app otp. Minimum i got 15 otp for different app. I don't know what is happening? So for that purpose. I am trying to contact to airtel but unfortunately i can't able to contact. I tried 5 to 6 toll free number but some call automatically disconnected and some numbers are invalid.

I don't know what to do in this situation so i am complain to consumer about airtel regards this issues.

Thanks & regards
Suresh parmar

Hi, i am having a plan for 40 mbps speed of airtel broadband but currently i am getting 300 kbps speed.. Please solve this issue quickly. Or i will not pay this month bill as i am facing this problem form last month.. And when i am dialling 121 as referred to airtel website its connecting to vodafone customer care. So i don't no how to connect to airtel customer care.

I have recharged on 2/6/18 amount of 239. And next morning when iam making call. The balance of my account is showing 0.0. Where did my money go? When i called customer support they said this complaint will be taken by prepaid customer support of bihar. On calling bihar customer support there is no one to take initiative for the complaint. It shows that airtel just launches product and there is no single person to answer it. Airtel bihar has no one to settle the issues. Airtel just spend money on making advertisements and not satisfying customer. It is a company with fake ideas and protocols. It's main aim is to grab money from
. They say fake slogan that says happy customers.

Sir, i want to install a towr in my plot, which is located in naubasta, kanpur.
it is very best placefor tower installing of airtel.so plee the procedure to installing the airtel tower in my plot on my given emai.
it is situated in near ton the society whre there is very less towers installed near to it .
so please give reply of it and also tell me the procedure also.

thanking you

Am since complaining 8months ago 4 times in a month complaning to customer care but no one responding my internet problem they resolve in a week our networking team is working on issue but how many days to wait I trust airtel that's why am getting till now also but finally i want to change to other network because am struggle a lot

In vijayanagar bangalore some airtel retailers fraud and don't take son from them and don make MNP with that fraudulent retailer

Can airtel team take action on retailers [protected]
[protected]
?????
Can airtel refund my 500 rupees to me

Any action on retailers
[protected]
[protected]?????

Will these retailers [protected],
[protected] return money????

Please take action on retailers with number
[protected]
[protected]

My situation : I have done MNP to airtel from some other network and gave 500 rupees, sim is activated but didn't recharge any amount they are not returning money also .

Below are numbers of fraudulent airtel retailers :

[protected]
[protected]
Please roll back my MNP request since I am not getting any response from airtel on this issue

Further to our discussion I am attaching the emails that I sent to Nodal and appellate and no resolution provided.

I have attached all the emails and I have shown you the bank statement today. Pls take necessary action and close the issue on priority.

There are 2 issues on my mobile number:

Reversal of Rs 1372 to my account that Airtel claims to have done on 14th April has not happened, this needs to be closed earliest and I want Rs 50, 000 compensation. If this is not taken care and closed in the next 3-4 days I will definitely file a case in the consumer court and also in TRAI.

• My 2 numbers were merged with my primary number with no dues and suddenly AIRTEL shows dues to the tune of Rs 4000 and I need this reversal without any further follow up

• I want all my customer service calls to be sent to me on priority from Nov’17 till date from your customer service team and also the calls that I spoke with Heena

I have attached all the proof’s and will not share anything, but if the issue is not resolved this will be taken seriously and I will go ahead and disconnect all my 3 numbers from Airtel.

Of late Airtel has been one of the worst customer service providers and I am wasting too much time handling the small issue.

Naveen – I hope you can resolve the issue as I have also kept the consumer forum director in the loop in this mail.

Ordered iPhone X on 29th May and got a confirmation that the device will be delivered on 4th June 2018. Made the payment in full as the terms and conditions. On the portal it still shows the product will be delivered on the 4th June 2018. I made multiple follow-ups but such a careless response from customer service and the escalation team that out right said that device cannot be delivered on time.

I have registered a comaplint about poor transmission and poor picture quality at airtel dth customer service number and also on thier twitter handle, from 24th may 2018, wherein they assured that issues will be solved in 24hrs and technician will visit at address to solve the problem, however nobody visited the place.
Airtel dth no. [protected]

Have tried contacting them multiple times, and everytime when called a new representative come up who was having no idea about what has already been registered, it is actually very irritating to explain the same complaint every time.
Sharing some of the complaints number here also viz 75083306, 75081629, 75561734.

Kindly provide solution...

Worst customer service i ever came across. They even don't have a system which updates the bill payment details. They will daily call twice and ask to pay the bill even though it has already paid. Also abuse you if you ask any questions back. Customer care also pathetic and they don't have any connectivity within different departments of airtel. They blindly give some false promises which never fulfilled. This my personal experience and never recommend airtel to anybody

I use the airtel 1gb per day pack along with extra 3gb sometimes. But due to low network i am unable to use my paid gb's. If this goes on, i would be forced to let airtel go and use another service provider. All airtel cares about now is looting people of their money. Very dissatisfied and disappointed with the services provided by airtel. The internet service provided by airtel in my area is too bad even though their website shows high voice and data connectivity.

Nds circle not found for my number

Since i have deposited the required amount

Into the airtel wallet i need to pay the

Amount as i have a due date to pay.

Also i am not able to avail wynk

Subscription though even though i have the

Airtel infinity 499 plan.

Requesting you to kindly look not these

Technical issues as soon as possible and

Resolve them at the earliest possible

Sir/Madam,
I am a Airtel customer since many years now. I am very disappointed with Airtel service and this is a official complaint from my end.
I had been on International Tour to Bhutan and had taken a pack for the same for 4000/- but i wasn't able to make any outgoing calls or use my internet. after repeated calls to airtel customer care from there, i was told i need to have some amount talk time amount to be able to use the 4000/- pack, hence i recharged 500/- immediately but even after that i wasn't able to make any calls or use the internet.
I have always admired Airtel for its service but this was the most irritating and exhausting experience i had with Airtel in terms of your packages and customer service. Each call made to Airtel customer care took me at least 15 to 20 mins to be able to talk to your executive and even after multiple calls there was no support from your end. it was a 10 days trip and i was left without network after spending 4500/-
My Travel period dates are 5th may to 15th May 2018, and in that i have made various calls for complaint and one such ref that i can provise ia on 9th may - complaint no [protected]
Also later for a complaint made after i was back - [protected], i spoke to the supervisor and there was a call arranged next day from higher authority and they confirmed refund would be initiated. After waiting for 2 weeks, i called again on 31/05/18 - complaint ref no - [protected] and now they suddenly say that they see usage in the no and refund cant happen. i have used the local no of BHUTAN and made ISD call to AIRTEL CUSTOMER CARE in INDIA. if i had the network working properly, why would i waste my time and BHUTAN CURRENCY to make complaints from there???
I need a refund of the said amount in my card from which the payment was made on a immediate basis since you failed to provide me service. 4500/- is not a small amount and for the number of problems i had to go through and the inconveniences caused makes me want to take a very strict action against Airtel.