Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Sep 19, 2026
Complaints 54823
Resolved
21980
Unresolved
32843
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 789

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
TheOneIndia
Jul 4, 2018
Report
Copy

"dear customer, we have observed no usage for your airtel mobile from the past 30 days. To enjoy continued services, please make an outgoing call /sms or use internet from your mobile."
This is the message i am getting daily even if i use my phone to call occationally in a month while roaming. Also i am getting system calls alerting me to make a call from my prepaid number. That costs me if i answer to those calls, since i work in another country.
Why do airtel pushing me to loose my money. Anyway they are deducting rs.99 monthly towards for roaming service.

Is looting becomes legal?
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    RaguThala
    Jul 4, 2018
    Report
    Copy

    Address: 626101
    Website: Airtel

    Amount deducted from bank but failed bill payment with airtel. Dear, i have made airtel online post paid bill payment on 14 june 2018 amount got deducted from hdfc bank. Payment successfully. Money deducted from my hdfc bank. I have not received any refund to my bank after that. This is scam by airtel. Details are mentioned below: bank : hdfc:[protected] amount : rs.3251.00. Airtel dth customer id: [protected] kindly look on to the issue and resolve it asap. Thanks kannan.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SumitRoot
      from Pune, Maharashtra
      Jul 4, 2018
      Report
      Copy

      Website: It's not the website, its airtel wallet mpin

      Hi,

      I am facing an issue while trying to change my mpin as it has been blocked. I know, what is my pin but its been blocked previously so want an attempt to login again or change it with the details.

      Issue:
      1. I dont know what is the first name. Last name or dob. Whether it's asking details of my adhaar card when i did my kyc or something else.

      2. I know my mpin. As you know, it's in blocked status so what is the best way to get my mpin access back.[i have my wallet money inside that. Urgent]

      Thanks,
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sevrs87
        from Bengaluru, Karnataka
        Jul 4, 2018
        Report
        Copy

        Address: 560068
        Website: www.airtel.in/dth-recharge

        I have an airtel dth connection which i do not use much due to availability of content at much cheaper prices online. I am trying to relocate to a different house and in case i need to shift my connection, i am supposed to pay 150 rs for disconnecting here, 250rs plus cable cost for reconnecting at my new place. This is for a service i do not use at all anymore. So i thought of asking them to disconnect. The reference no. For disconnection is 77094610 for customer id [protected]. This is when i was informed that they will take back the set top box and not give me back my money. This is utter cruelty and my deposit is stuck with them for no fault of mine.
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sharmila11
          from Hyderabad, Telangana
          Jul 4, 2018
          Report
          Copy

          Hello, we have found this number sending abusing messages and calls to us. [protected] - we tracked it is in bramapur, odisha (Ankush ur, ganjam district). When we are calling back they disconnect the call. We undergoing stress because of this day to day issue.

          We need owner name and address to file a complaint in police station. Please do the needful.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            jabu123
            Jul 4, 2018
            Report
            Copy

            Address: 100
            Website: www.consumercomplaints.in/new_complaint

            Dear sir,

            Im gajendra kumar sharma, now im out of india and im using airtel prepaid sim last long time, now i got sms last night its auto activated the videoparler and cut from my balance (49rs), please i dont want kind of service pls deactivate service.

            Note: im not request kind of service, because right now im out of india im using for sms purpose only.

            Thanks
            Gajendra kumar sharma
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kushal Bhanushali
              from Mumbai, Maharashtra
              Jul 4, 2018
              Report
              Copy

              To airtel
              You are sell us an unlimited call service against it cost n promises that you can call unlimited calls in india.
              But i can not even contact toll free no by your services.
              What's the meaning of your service, even if i can not contact to toll free no.
              You also promises that your network is best but it is not true.
              Please do improve your services
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sid Suri
                from Bengaluru, Karnataka
                Jul 4, 2018
                Report
                Copy

                Address: 560048

                I cant able to send sms for the past three months. I have contacted the customer care executives and explained the problem, more than 3 times. But the issue seem to be unresolved. Kindly look into this issue and do the needful. I have resetted my mobile and have tried to send sms, nothing happened. Also tried in different mobile phones.

                Error code - 28
                This problem has been arisen after i have changed my sim card from 3g to 4g.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rajpalsaini
                  from Noida, Uttar Pradesh
                  Jul 4, 2018
                  Report
                  Copy

                  Address: Bathinda, Punjab, 151001

                  Last 3 month:- in airtel network, i had made four mobiles portable, which i have not got any service. I am paying bill every month from 1500 to 1800 rupees.
                  No any mobile phone is not talking properly. Call waiting and call are not possible. The company is not engaging with me properly.
                  The company is charging me illegitimate bills.
                  Kindly suggest me or help.
                  For this, i need the right judge.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sheetaltandel
                    from Ahmedabad, Gujarat
                    Jul 4, 2018
                    Report
                    Copy

                    Address: Valsad, Gujarat, 396195

                    My name is tandel sheetal mob no. [protected]
                    I was recharge 399 plan by mistake to 398 to aa wish to help that to you i was recharge 1 ruprees and you change to plan 399 to 3 month please help me
                    So to solve this problem to you aa was thankfull to and my money is not waste it in 5 gb plan on so please help and change to my plan 3 month

                    Thanks,
                    SHEETAL TANDEL
                    [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Praveen Kumar Rathor
                      from Delhi, Delhi
                      Jul 4, 2018
                      Report
                      Copy

                      Address: 203202

                      Dear sir/madam
                      I Praveen kumar advocate hereby inform you that i purchased a 4g hotspot airtel device and a postpaid number [protected] for net.It is not working well due to poor network since starting.I have been using it since 3 months and paying bill but i am getting 2 g network on it.I have not paid last bill due to not satisfaction of internet speed.Now my number is bared .It is not disconnect.
                      So i request you to disconnect this number, because i do not want poor service giving money of 4g service.And do not harassment me.
                      Thanking you.
                      Adv praveen kumar
                      mandi shyam nagar
                      g b nagar
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shailendra9935
                        from Lucknow, Uttar Pradesh
                        Jul 4, 2018
                        Report
                        Copy

                        Address: Jalaun, Uttar Pradesh

                        My name shailendra kumar s/o kunj vihari my mobile number is - [protected]
                        Mera pata ghararupur jalalpur dist hamirpur hai aaj subha room mera phone aur wallet dono chori ho gaye hai bahut dunda per nahi mile isliye hum apne number ko band kara kar dusra sim nikal vana hai krapya mere number ko band karne ki krapa kare aapki mahan krapa hogi
                        Name - shailendra kumar
                        F.name kunj vihari
                        Add. Ghararupur jalalpur hamirpur
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ASHFAQ AHEMAD
                          from Bhubaneshwar, Odisha
                          Jul 4, 2018
                          Report
                          Copy

                          Address: Jajpur, Odisha, 755019

                          I mohammad ashfaq ahemad from-ahmad nagar, jajpur road, dala, jajpur, odisha pin-755019 my mobile no is [protected] i have already complaint to costomber service about 10 to 15 times but till now problem is not resolved so i complaint on airtel internet service and network service, its network quality is very poor and internet also as 2g at jajpur road, dala, ahemad nagar location.i[censored] resolve this problen so i grateful to you.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ram Kishore Moorkuri
                            from Bengaluru, Karnataka
                            Jul 4, 2018
                            Report
                            Copy

                            Address: Bangalore Urban, Karnataka, 560067

                            I don't have internet connectivity since 16th june 2018, my modem shows fibre optic issue with red led indicator on.in spite of making several service requests to airtel customer care, no one has resolved till date (4th july 2018). Customer care also says that the underground fibre optic cable has the issue and they would be resolving it soon.
                            I understand that a connectivity issue is a common issue and this issue occurred almost every month for me. I raised several compliants in the past. They used to take 2 to 4 days to resolve but this time they already took 18+ days and still they didn't resolve the internet connection issue.
                            I wish and want airtel to pay me a penalty amount for troubling me by not providing internet.
                            Attaching snapshots of the messages from airtel which proves that the issue is continuing.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Surajgup
                              from Lucknow, Uttar Pradesh
                              Jul 4, 2018
                              Report
                              Copy

                              Mobile no. [[protected]]. A plan has been recharged on this no. Of 199 o[censored]nlimited calls of 1.4gb data per day for 28 days. By mistaken a recharge is done of 249 on this same no before it's expiry. This recharge is done on 6 june 2018. Can you please help me out what will going to happen with this either it will continue after the expiry of previous recharge or not?? I spend my money on both plans so why i get the value of only one plan. This is wrong. Totally wrong
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Goutam Sikder
                                from Barddhaman, West Bengal
                                Jul 4, 2018
                                Report
                                Copy

                                Address: 741248

                                Being a customer since nearly 5 years i was highly satisfied with your service. But since last week i am unnecessarily being harassed as you are debiting my balance in the name of various packs which definitely i have not activated. More then 100/ rupees have been debited and now my balance has declined to 3/ rupees. I will silently move to some other network as you have done robbery in broad daylight. Thank you airtel & probably goodbuy...
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sshwetamesta
                                  Jul 4, 2018
                                  Report
                                  Copy

                                  Address: 560006

                                  Namkeen pack with a validity of 3 days got activated to my airtel number. Immediately after the sim was recharged. Rs 15 has been deducted from my account. This has happend not only once but several times. As soon as i recharge my account this namkeen pack gets activated without any warning. Please ask them to deactivate at once. I wouldn't be interested in any value added services
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    Utkarsh Dhiman
                                    from Mumbai, Maharashtra
                                    Jul 4, 2018
                                    Report
                                    Copy

                                    I have been using airtel for over 3 years now. But the way the company treats its customers is pathetic.
                                    They can't even provide 70kbs with their 4 g network and their 3g network is non existent.
                                    I am currently in aurangabad, maharashtra for 3 months and i'm now seriously considering shifting to a different service as i need a internet connection.
                                    Truly speaking this company doesn't deserve the amount of business it gets. It has made them lazy and unresponsive and it deserves all the loses it will get in the future.
                                    Even as i write this, this network is not able to load a video in 144p.
                                    What else can i say about india's 'fastest ' 4g network.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Suraj_039
                                      from Ernakulam, Kerala
                                      Jul 3, 2018
                                      Report
                                      Copy

                                      I was doing a recharge for my relative's dth and accidentally recharged with wrong customer id today for airtel digital tv. Details are given below:-
                                      Wrong customer id - [protected]
                                      Tid[protected]
                                      Time - 4:25 pm
                                      Date[protected]
                                      Recharge amt - 300

                                      I request you to either refund the money to my account or transfer it to following dth number.
                                      Customer id - [protected]
                                      Looking forward for your response.
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Deo K
                                        from Chandigarh, Chandigarh
                                        Jul 3, 2018
                                        Report
                                        Copy

                                        Address: Mohali, Punjab, 140301

                                        Today i recharged with rs 424 in the morning. Everything was working good before recharge. But after recharge channels are not coming and showing error code-6. I have already contacted customer care for 5 times since morning and each time i got different solutions from customer care guys. It seems they are making fun out of the customer.

                                        Can airtel dth team check and resolve this issue or take your dabba and refund me for your garbage?
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Reliance Communications
                                          3
                                          (22896)
                                          Paytronic Network
                                          3.7
                                          (27)
                                          Reliance Jio Infocomm
                                          1
                                          (6665)