Airtel Complaints & Reviews

On 17th may i have recharged with rs 199/= (Airtel prepaid) in
Respect of my mobile no.[protected] through indian bank debit card
And simultaneously the account was debited with rs 199/, yet recharge was
Not effected until today. No transaction id also came.
I request through your good-self to take up the matter either to recharge or refund my money.
Thanks and regards

Vr venkatachalam coimbatore

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Address: 635751

All of sudden received sim card registration failed message and network connection lost, trying to call from other sim card and tried to explain, but they are responding to call from same number. But how am suppose to call when there is no network at all.
And secondly customer care number is not getting connected, 1 out of 10 times it is connecting and that time also they are not fixing it.

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This morning (19th may 2018) i got a message on my mobile that the service super store has been activated on my mobile and i have been charged an amount of rs.50/-. As i had never requested for the activation of this service i called the number mentioned in the message to deactivate this service. Also i called the customer care for the deactivation and for the refund of rs.50/- that was deducted from my mobile account. They said there is no provision for them to refund the money.
I never requested for the activation of this service. The activation was done by airtel without my consent and hence the money (Rs.50/-) that was charged should be credited back into my account.
Thank you.
Koshy cherian

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Address: 621216

Worst customer service experience with airtel. I don’t know why they having customer service. I have contacted 4times to with in 4 hr even though my issue was not resolved. Every executive person saying that the system showing pending for a long, that’s the issue, that’s why i have contacted customer support, but if they are don’t have provision to resolve the customers issue, then what s the purpose of having customer service...!!! Worst experience with airtel,

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Address: 500020

Website: www.airtel.in

Hi,
My business organization is at ashoknagar and frequently i was unable to receive the incoming or outgoing calls from my airtel number. I made a complaint about the issue to the customer service provider for about 8 to 9 times till now. Nothing it has been resolved. If those airtel people are not having enough bandwidth what is the reason for them to take the new customers. Kindly take this into consideration and resolve the issue. It is better to ban airtel from providing new connections or it is better to remove the license for them completely.

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Address: New Delhi, Delhi, 110049

Today, on 19/5/18, morning 6:25 i received otp sms for transaction on airtel5/bh/prepaid for 500 rupees, using my sbi debit card which was not initiated by me. Ten minutes later payment declined on payus00001653 due to incorrect pin message was received. Someone is using airtel wallet portal for fraudulent transaction. Please look into it asap and resolve this issue. We all don't want to lose our hard earned money.

+2 photos

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Address: Kolkata, West Bengal, 700021

We have two airtel connections - [protected]/[protected]. The connectivity is rather poor since sometime - my address is major general joydeep bhati & ms gaury bhati, 1 kolkata gate, fort william, kolkata-700021. We are rather disillusioned with the service and need an urgent boosting arrangement to remedy the situation. A large number of other subscribers too are facing a similar problem. Please remedy the same at the earliest. Thanks. Joydeep bhati & gaury bhati

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JB27

from Kolkata, West Bengal

Jun 3, 2018

No improvement at all. No one has contacted or attempted to address issue.

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Address: 400708

Website: www.airtel.in

Inspite of 4 reminders through my email to airtel no response from the airtel on why they charge me additional charges in my monthly bill.
I did not expect such poor response from airtel.

Dear airtel,

This is the third reminder.
Awaiting for your response.
Could you look into my query.

I find the additional of inr 200 in my bill as internet data plan charges. I have not activated any internet data plan in last month in my bill plan.
Could you relook into the same and revise my bill, so that i can proceed with the payment.

Kindly also deactive if any internet plan is active in my bill plan.

Looking forward for your response.

Regards,
Ayub mulla
+91 [protected]

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Hello sir / ma'am, ten days back i switched my bsnl number to airtel by port but it is not working properly and started with message *thanks for choosing airtel* after that message network becomes swift to offline mode. I am a very trustable customer of airtel please rectify my problem as early as possible. I wouldn't be expected this type of rejection in future my mobile number is [protected]. Your trustee customer

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I had recharged my number ([protected]), with airtel's recharge plan of rs.399. I did the recharge from airtel website (https://www.airtel.in/prepaid-recharge). one time the recharge failed and the next time it went through, but airtel charged me twice for it and since then have not refunded my money. I have raised a complaint with then, and sent numerous bank statements, but still no refund.
Airtel complaint number: conrc[protected]
Conrc[protected].

My name: priyanka chatterjee
Email: [protected]@yahoo.com
Contact no.: [protected]

+1 photos

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May 19, 2018

Updated by priyankachatterjee86 I had done the recharge 3 weeks ago.

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Address: Khammam, Andhra Pradesh, 507003

Iam working as device guru (Airtel promoter) from the past few months
Some o[censored]s are getting salaries through airtel payment bank and some getting credited in their accounts
We haven't even got salary of april month till now
The same has been forwarded to tm
They are saying that the dg has been removed from the onroll with out an intimation and with out salary of month of april
Which we have done our duty and had attendance through our lapus
Dg personal number:[protected]
Outlet lapu number :[protected]
Airtel payment bank number:[protected]

The same would be forwarded to concerned authorities if issue wasn't got cleared
I request u sir to have a deep look at this issue

Regards,
D. Rajesh kumar,
[protected],
Khammam,
Telangana,
507001.

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Address: 560068

Website: Airtel Broadband

Hi team,

Similar to previous weekend, this weekend as well my internet id not working.

I fail to understand that just on past monday i. E, 14th may 2018, airtel technician have visited my house and resolved the issue.

Today again the same issue has reoccurred. Does this means airtel technicians are not qualifies enough to resolve an issue once for all.

Or is that airtel is not worried about the quality of service being provided.

Please let me know which one is it, so that i can choose some other network provider accordingly. Since airtel was not able to continouse services for long.

Bad service provider as ever.

Thanks & regards,
Sushmita

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Iam past 10 years of airtel customer iam really disappointed with airtel Internet access issue iam unable to open some of the files because Internet access is very much slower and horrible please help me out or else I will look forward to any other better network airtel network is useless iam really fed up with the Internet access product

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Address: Hyderabad, Andhra Pradesh, 500017

My mobile no is [protected]. I am not able receive and make calls. I want the services to be restored asap. Are my payments credited to my account correctly. What is my plan and why am i being asked to pay a big amount of rs. 1800. Please confirm. Also, i want an explanation why my connection is not working. The connection, in the last four months or so has been very bad. Why am i suffering for no fault of mine

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Address: 603202

I am using airtel for the past 10 years.. But recently last one year or so the network has disappointed me a lot.. Most places network issues. Data showing 4g but it's slower than 2g. I usually be in roaming and since last 1and half years i feel airtel has gone from worst to worst.. Even i don't get proper network or data signals at my home. Calls get cut often in middle... Data is very very slow despite so much of adds about 4g network being the fastest.. And i am not only one to complaint i hear it from lot of airtel users dese days.. U take money for 4g and best network and u give nothing.. I think it's time to change to jio...
Don't fool ur own customer. I used to be proud o[censored]sing airtel but now i am very dissatisfied and disappointed by the quality of service they provide..

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Surya Prakash Pokhriyal

from Ramnagar, Jammu and Kashmir

May 19, 2018

my mobile no is [protected] i wwas upgrate 3g sim into 4 G sim for better network but it is my OVERSIGHT . wastage of money to take any plan, air tel network is fail to gave 4g/3G speed, it is worst network

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Address: Sivaganga, Tamil Nadu, 630001

Dear sir,
Today morning onwards our broadband connections[protected] and landline phone is not working.

We already informed to our area engineers and still no response.

Our business operations get much affected today whole day. Kindly log this as a compliant and took immediate measures immediatly to resolve this issue.

Hope tomorrow morning before10am this issue may resolve.

Our business softwares only work with online platform, so broadband is much essential.

Kindly escalate and do needful.

Thanks

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Address: Mumbai City, Maharashtra

I have applied on 7th april 2018 for convert of postpaid to prepaid of my airtel sim. the reference nuber which is given by customer care for complaint is 85291291. till date the matter has not been solved and meanwhile my postpaid bill is generated even not using foa a single call.
airtel has giving frustrating experience.
i really so upset with the airtel service.

i have also submitted relevant document and passport sized photo twice.
i always visit to airtel store, the concern person assured me that the conversion will be done in 2 days.

kindly solve the problem on urgent basis.

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Address: Ernakulam, Kerala, 682030

I applied for a airtel pospaid connection on 8th may and i got a call from the executive and she got an appointment for the documentation work also from my side i provided all the document and they gave me SIM and told me that the sim will get active within couple of hours. Its almost a week now but the SIM is not activated. The executive is not picking my call too. Please help me to get his done ASAP

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Address: 560100

I tried sending email to customer service airtel and i am repeatedly getting the reply stating my email is not registered.

I request for changing my number from chennai to bangalore as i am getting huge bill because of roaming. Airtel guy gave me sim and told me customer service will help and i will get the same number and will be activated in 3 days time. I waited and rather getting my issue resolved customer service lady calls me unnecessarily asking for payment before due date. I was also promised that till the port change happens i will not be charged on roaming.

Now my number is deactivated and i don't have any new sim no number atall to get any calls.

This is insane. Nor i am being given any information. My emails are not considered.

I need an immediate response.

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Sree sandhya

from Alnavar, Karnataka

May 19, 2018

When will I get an update how long should I wait

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Address: 110057

Website: airtel digital tv

Hi,
I had register my complain to Mr. Abhishek on 18/05/2018 mid night and my complain no is 74772433 regarding not able to get signal since last 2 days and he said that the technician will visit on a chargable basis on the same day latest by 3;00pm and i agree on that, but till 5:00pm i did not get any call from the technician and lastly again i had to give a call. I had a word with Mr. Harpreet and he said that the visit for the...

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Airtel Complaints & Reviews

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Airtel reviews & complaints page 804

airtel prepaid recharge mobile no. 8870402891

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canceled network connection without giving any prior information

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unnecessary activation of service and deduction of money from my account.

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worst customer services

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regarding the network issue and call drops.

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fraudulent transaction attempted on my debit card

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mobile connectivity at fort william kolkata

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airtel monthly extra bill charges - no response

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network is not working in my mobile

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airtel not returning my money

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complaint regarding salary

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internet not working - account no.

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very horrible internet access from past

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airtel postpaid - services not available - no outstanding

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network issues worst network

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broadband and landline not working today whole day

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conversion of airtel postpaid sim to prepaid

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airtel postpaid connection is not activated

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my number deactivated without informing

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complain about not listening my issue properly and registering

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