Airtel Complaints & Reviews

I have used an internet combo offer which has ended by yesterday night. I noticed that my mobile data was switched on at 12.15am and switched off internet.

When i check balance of my account, it was shocking. My balance has reduced from rs. 487 to rs.299. When i go to my usage on mobile, i noticed that usage is only 2mb on my mobile for today.

Can airtel explain me how can you charge 180 rupees for usage of 2 mb? This is really pathetic and airtel is not applying the basic rates and deducting huge sum of amount for very less data usage.

Is there any fault in their software where they take yesterday data used for next day when internet is not switched off.

It's very pathetic and frustrating when our balance is deducted without proper reason.

Attached a screenshot where only 2 mb is used in my data usage of mobile.

My prepaid number is [protected]. This issue happened today morning at 12.15 am and i am raising this complaint at 12.42am on may 24th.

It's very frustrating. Some one take this complaint and get me proper response. There is some software glitch in airtel they take yesterday data usage to next day if mobile data is not switched off

Thanks,
Mahesh

Airtel has become a fraudulent company because of telecommunication competition. I have shared the screenshot of my airtel app in which it was showing 399 rs offer for 82 days but after recharging i just got 70 days. What kind of trick is that. Can you please explain. Already i complained of deduction of more than rs30 and there is no transparency in showing customers last transactions. I want refund back for both the issues or give full validity. How can you trick your customers like that. I have been associated with airtel from past 4-5 years. I don't expect such things from your renowned company. Please resolve this issue asap. You better have a complaints section in your app as well.

The amount got deducted, however, the recharge was not done.
On may 19th, 2018, i recharged the airtel number [protected].
Rs 199 was deducted from my account immediately and the recharge was not done. I called the customer care and informed the same and they said the amount will be refunded after two days as the transaction was unsuccessful due to some reason. Hence they also requested to recharge again for 199/-. The second time the recharge was successful.

Till this date, the amount which was deducted at first is not credited back.
I have attached the screenshot of my bank transaction for the deduction of 199 two times.

Can't access 4g internet, and can't make calls when volte is on.
Want my money back, our entire community is angry and frustrated with airtel. The worst company in india... I want rs 448 asap. Today whole day, i can't use my internet and also calls are not connecting. It's a last mail i am sending. It's time to take actions... Enough is enough... I am tried using airtel. I want to boycott airtel.
Send my money in to my airtel payment bank.

As am using airtel from past 10 years but from last few months i cannot getting a proper network and no 4g internet on my mobile. Please sort it out the network and internet 4g network or else i will do portability for my mobile no [protected], please advise.

I think airtel is providing false information to all airtel customers that they have 4g network and 4g internet.

Dear sir,
We are customer of airtel service provider from last more than five year, s but the above mention problem has been increase since last 6th months the matter has already been known to retailer & distributer in our area but no progress still today.
Hence i giving you online complaint to rectify the above mentioned problem of your network within 7 days, failing which we have to port our all sim to another service provider.

Thanks & regards
Trilok kumar agarwal
(E mail : [protected]@yahoo.co.in)
Maheshpur, dist: pakur (Jharkhand)
[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]

I would like to put your kind attention on the above mention subject,
As we would like to put tower on our plots in lucknow (Up) (Hariherpu and nilmatha bazar,
District-lucknow), since your company is providing the facility to the
Principal telecoms operators i. E. Airtel, vodafone, idea
Etc.

I would like to draw your attention again on the mutual business support.

Hope to get your early response. The location where we would like to
Place tower can be audit and verified by your technical staff as and
When required.

I am ex-boyfriend employe of Telesonic network Limited. Worked in Bangalore. I left the company in 25/05/2015.till date I am not received my PF amount. Last month I again applied in on line, my KYC documents are cleared by of office & they sent report your process is pending due to your personal details not filled by your HR. like Father name, date of joining & date of living. These details are only authority to fill to HR. kindly I request to you please fill all the required details & put up for futher process. Thank you.

D/sir. I surprise to know that rs.30/- has been deducted all of sudden from my balance from mobile no. [protected] on 2/3 days back ie. 20/-5/18 tentatively. I have no booked/utiliseany such chargeable service. However if any please cancel the same and refund the amount. From the that’d mentioned above i have not any of your services. Earliare also happened but l could not report due lec of knowledge. Pl con i’d er my request and refund the amount. Awaiting your valuable feverable action.
Thanks,

Dear sir,

I did a recharge today (23/5/2018) for rs. 399 on the online airtel website for number [protected]. The amount was deducted from my debit card but it said sorry recharge was unsuccessful. Please refund the amount. The transaction id is[protected].
When will money back in my account? Please resolve this issue as soon as possible.
When will recharge appear in my account?

I recently went to a airtel store to upgrade my 2g airtel sim to 4g and after he completed the process he charged rs. 40 for upgradation and handed me a new 4g sim which was supposed to be activated in the next 24 hours. But unfortunately its ben 5 days and yet not activated and i am forced to usd my 2g sim even after upgradation!! Please help as i am unable to use 4g net (Having a 4g net pack byt my internet connection seems to be very slow). Please resolve this problem as soon as possible.

Dear sir
My self chakravarthi, i need outgoing calls in a month of april 2018. The details i lost are too important bcoz these call details are linked to my carrier that's why contact details are very important. I lost my phone data bcoz of software problem so i lost all the contacts so pls send my outgoing details to my mail id "[protected]@gmail.com"
Thank you

I got a message in the early morning at 4.59 am from aa-airsep:

[ mobistore service has been activated @ rs 70.0 for 7 day (S). Txn id sxxxxxxxxxx, 23may18 04:58. Service will be renewed after validity expiry. To use, click http://mobistore.mobi (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789 ]

I did not activate any kind of service nor i did subscribe to any service. Please overlook the issue and refund my money rs 70.0 back to my account

Dear sir,

I am vinod kumar currently i am in sharjah, uae. Since i come out from india without any reason airtel customer care department activating un-necessary plan on my sim card. My number is [protected]. On 30th april 2018 i received approx 2 sms on my sim for the plan activation and deduct money from my mobile.

They deduct 5/- + 15/- rs. On 30th april and today on 23rd may, 2018 they deducted 50 + 35 = 85/- rupees on below activated services.

Service activated:
1. Namkeenpack - activation date 30th april, 2018
2. Cinemasti - activation date 30th april, 2018

Screenshot already attached with this message.

My details
Name : vinod kumar
Mobile : [protected]
Address : ward no. 1 new nayak colony, basant vihar jhunjhunu rajasthan.

Kindly look into this matter, try to refund my money and do not activate any service on my sim card.
This will really a great help for me.

Regards,

Vinod kumar

I was given a airtel hotspot [protected] on surrendering tata photon and the agency collected 350/- towards installation charges and booked for 399/- plan but to my surprise the bill generated had a highest plan.
Am unable to open the bill as the password is sent to the hotspot number, tried sending mails but no response only getting reminders for bill due, have stopped using the device but now another month bill is also generated.

MOBISTORE service has been activated @ Rs70.0 for 7day(s).Txn ID..., 23May18 04:58. Service will be renewed after validity expiry.To use, click http://mobistore.mobi (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789

I got this sms in the night.. This is how Airtel cheats people... Refund my money back

There was an issue with my post paid sim for which i got a replacement sim card on 22 may and was being explained that it would take 4 hours to activate voice calls and 4 days to activate sms service. I have even called the customer care team three times enquiring the delay in activation for which the replies were that it is in pending status ("reason being ascertained") and it would be activated shortly. My dependence on the number being important and crucial in my daily work has resulted in acute inconvenience. Is there any way it can be resolved early? Would like to continue with same number instead of termination and going for another number of other service provider.

Airtel activated this unknown service ony number without permission. I don't even know what it is about.
This time surely going for portability. Cheater airtel you are gonna lose ur around 10 years loyal customer.

I got below message today:

Whatsmob service has been activated @ rs75.0 for 15day (S). Txn id n[protected], 23may18 12:43. Service will be renewed after validity expiry. To use, click http://202.174.122.12:8085/airtelwap/actnotify. Php (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

I am getting a late miscall message at the middle of the night which scared me alot. Already the network is soo bad from few days and i am staying far away from my home. Whenever someone tries to call me it’s coming unavailable all the time. Already their are many problems in life and all time i am getting late unavailable call message at the middle of the night. Just think if you receive a message of someone’s calling you at the middle of the night then just think the state of mind and we can’t even call back at mid time. I m soo tensed and dissatisfied right now, please i am requesting airtel to fix this problem as soon as possible.

To,
The consumer complaints forum.

Sir, madam,

This is in regards to the deactivation of my airtel postpaid connection without the activation of my airtel prepaid under the same mob number — [protected]
As i visited to the airtel store at tilak nagar on 21st of may 2018 and requested them to transfer my airtel postpaid connection to prepaid.. And cleared all the dues in advance for the postpaid.
And the executive there informed me that the new prepaid will get activated when the postpaid will get deactivated so that there is no inconvenience to the user.
However, instead of that the postpaid dept deactivated the postpaid network at midnight of 22nd may 2018 and without forwarding the details to the prepaid dept, they transferred the call to the prepaid dept and who said we haven't received any details yet for the activation of my new prepaid sim under the same mob number from postpaid dept. And they kept transferring the call from one dept to another and on top of that one of the customer care executive of the prepaid dept was rude to me stating that it will get activated in next 4 days. But as per the information provided to me by the airtel store executive that the new prepaid sim will get activated within 24 to 48 hrs of request and stated that the moment airtel postpaid gets deactivated at midnight your prepaid will get activated at the same time.
Which didn't happen and both the airtel postpaid and prepaid sim are not active with no network coverage at all under same mob number — [protected]. And instead of resolving my issue they kept on
Transferring the call from postpaid to prepaid dept blaming each other and vice versa though they are working under the same roof of airtel.
Negligence of work and lack of co ordination within the organization might cause unnecessary trouble during emergency situation for the user's.