Airtel Complaints & Reviews

I reached customer care through mail but no response. I recharged my mobile with 399 in myairtel app through phonepe. Money deducted from my account but recharge not done. I received 50 rupees cashback also. Airtel people also not giving any response. Airtel customer care have very worst behaviour with customers.
Because they are not giving reply. Please take an action and solve my issue

Hi team, i submitted a port request on 10 june to move from vodafone (Postpaid) to airtel (Prepaid). My vodafone sim was disconnected on 14 june 11:00 pm and my airtel sim was activated. However, since the service is activated, im unable to recharge my number due to which i unable to make any call. Airtel customer care is unable to resolve my issue

For the last a feed, i was trying to send port message to airtel. But everytime i tried, i received a reply "not sent. Tap to try again". I also tapped and tried several times but in vain. Checked the balance
And found it was zero. I thought that could be the reason. So, i did a recharge and tried. Still not going. Hope, airtel allows me to port as there are lot of problems with the network. I received the same reply "not sent. Tap to try again". I also tapped and tried several times but in vain. Kindly allow to port.

Hello, i'm nitin. My transaction for the bill payment of rs.359 was unsuccessful but the money got deducted from my account. Please resolve the issue as soon as possible
Transaction id[[protected]] and also
[protected]
This is not done for the first time. The next time also the amount is deducted and transaction is not take place.

You should resolve this issue as soon as possible

I have tried to pay final bill of my recently cancelled airtel postpaid number [protected] with relationship number: [protected] twice using paytm. Once, using my hsbc credit card and second time from my hdfc bank account linked to paytm.

Transaction has been declined twice by
Airtel and i will get my money back into my account in 7-14 days.

This is completely not acceptable. Payment due date is 21 june. Due amount is 364.50. I have no intentions to make another payment till i get my refund nor do i wish to have a late or missed payment on my record. I hold two more airtel postpaid numbers. I will close both if the issue is not resolved before 21 june.

I can't use Internet, I completed many time in customers care but there is no any response from your side, and when I call in customer care he said that give 7 working days your problem will be resolved and our site engineer will call you at locations but no budy contact me and now it is almost 3 months complete but my internet problem are same.

I have broken my airtel postpaid sim... Since i dont want to use... I have broken my sim 2years ago... But airtel company gave the connection with same number to someone else who is contantly disturbing me by phone calls even he also uses it in social sites... He is harassing me repeatedly.. His number is [protected]... So i want to complaint against it... Please stop giving the used number to anyone else...

First of all, i paid for all inclusive package for a year, which guarantees all hd channels. When i didn't get a particular hd channel (288) despite of paying for it, i raised service request[protected], which got closed down without my confirmation. When i asked customer care to reopen the same request, i was told its not possible, and they have to open a fresh one. This is usual tactic to avoid flagging of tickets, which takes longer resolution time. It is not the problem i have faced first time with airtel.

Worst experience in my life as an airtel customer.
I had linked my bank account with the airtel no.: [protected] by the virtue of which i receive all my important calls on this number but the airtel network is not arranging my call to many helpline numbers one of them is dena bank tollfree helpline number : [protected]
And also emergency helpline number : 104
I couldn't understand such a problem because i abled to call these numbers with idea network. Airtel services have the boundation of minimum 90 days for porting to another service provider then why don't they have such a boundation in which they must resolve the problem of their customers. So i would request for an immediate response to my problem.

Samsung is giving built in airtel set top box in its smart tv but there is no proper service provided by airtel. They are unable to provide airtel digital tv connection even after 03 days of installation of tv. Without the airtel connection, the tv is useless. It's really disappointing. I contacted airtel right after the installation of the tv and was told that i will get the connection by the next day but even after several emails there is no proper response from airtel.

I got my sim card no [protected] damaged and visited your outlet at mall road to get it replaced. But i am really very sorry to see the working of your staff perhaps one of worst i have ever encountered throughout my life. They not only talked in a rude manner but refused to get the sim card replaced.in contrast to that i visited your outlet at tripuri area patiala punjab and they solved my problem within half an hour in a highly graceful manner.in the corporate sector the kind of bad working at bathinda in absolutely not tolerated. It was also surprising that when i told your staff that i am going to to complaint regarding this they laughed at this. I hope that company will look into the matter and for early response.

A certain months ago i bought a airtel broadband connection.in the beginning the service is aceeptable but now its service is not good as much as required. The landline do not work and wifi also not worked properly. It create many problems in my business organisation process and directly affect my goodwill. So it is a humble request please tak quickly action regarding this

Thank you
Kushagra ahuja

Message came that your porting was successful but no in coming calls or messages from other users are not coming. Outgoing calls are coming and message is being set data is working properly but no incoming calls.
When some one calls me it is saying that "the number you have called is note valid please check the number dialed"

Please resolve this problem as soon as possible

Hi,

We have requested a reinstallation concern against customer id : [protected] on 2nd june[protected] where in till 13th nobody responded. I used to have a call daily with the customer care where in they simply make fake promises eveytime that our engineer will be coming sooner however, nobody ever visited. Somehow one of the engineer named nikhil (Wakad, pune) came and after all examination said we have to change our cable wire with the help of electrician and he will come again to connect the setup once done, we agreed and made the changes which later on identified as nevereve needed. We had to pay extra (600/-) just because of him to electrician along with his fees of 500/- and now whenever we call him, don't get any response. Its been 15 days now our tv connection is off. And now when i called customercare this morning got to know they have closed the old request raised without any notification and created a new one[protected] which i have to followup again and again and again for. Deeply disappointed, never heard of or saw this class of services. No engineer picks up the call, worst service ever.

Thanks & regards,
Deepank kapoor ([protected])

Hi From yesterday Airtel Sim showing No service. Recently from Andhra Pradesh to Karnataka i have shifted. so i have submitted documents last Saturday i.e.9 th June 2018 from circle change till now no update regarding number port. I called customer care and they are saying u number is still Andhra circle, we cannot pull any details.

I have recharged my airtel number from my airtel app yesterday with 399 they gave discount and 359 was paid from my bank to my airtel but the recharge was unsuccessful, still my money was not refunded to me. When i call customer service they are saying it will take about 7-10days, then what the hell is happening with this my airtel app it was disgusting! So many payment apps are refunding with in minutes, but this app taking 7days, again the recharge history in the app was showing nothing!! Waste of time & money!

I have downloaded some 300 mb videos with previous day data usage limit i. E on 14.06.18 around 23.50, but along with 300mb previous day data excess 300 mb data consumed from next day data limit. We guys are keeping trust on airtel but this kinds of disgusting activities from trusted airtel provider makes very much uncomfortable. I have attached a photo showing that at 12.01 am data consumed is 330 mb. How is this possible?. I need an explanation for that extra data consumption from bharathi airtel. Kindly provide it as soon as possible.

I surendra yadav inhibitant of bidyanagar tea estate post office - bidyanagar district - karimganj, assam pin 788734 would like to inform wirh very regret that i made a complainr on 31st may 2018 regarding airtel 4g network issue. But till date no step has been taken from bharti airtel. Now the network iaaue is at its pick. Becauae earliar though network showed 4g network but speed was like 2g. Presently the network shows 4g connection but speesd is totally nil since 13th june, 2018. Being a airtel customer, i expected prompt step after my complaint dated 31st may, 2018. But all in vain. As such once again i intended to bring to light such fraudulant service by the company. We regularly recharge for combo packa and company cheats us. Bdy nr 1 airtel tower at bidyanagar is always neglected towards maintenance owing to its errection at rural area.

I tried to recharge my airtel no. [protected] with ₹399 pack using myairtel app through my bhim upi [protected]@upi..Money transaction was completed but the recharge was not completed and there was a confirmation regarding failure of recharge but ₹399 is deducted from my bank account.
Please resolve the situation.

Hi,

I have been trying to deactivate my post paid connection account. The number is [protected].
I keep on paying bills. Though the account has been deactivated yet the bill keeps on coming.
Worst part is that the set of people employed to make calls are abusive and they get down to misbehaving.
I wonder is this the customer service airtel provides.
How can a customer executive isbehave? Aren't there any monitoring of calls?
This was least expected from a brand which boasts of a service. Airtel has been continuously degrading in all front be it connectivity, network speed and the customer services.