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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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S
soundarya shirshikar
from Mumbai, Maharashtra
May 3, 2018
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Address: Ahmedabad, Gujarat, 380050

It's been almost 10-12 months that the amount has been deducted while recharging my airtel prepaid. But it's not recharged, the balance is still showing when i visited the airtel store, but they are not able to refund me the amount back.
Even i have provided the canceled cheque so that the amount can be directly transferred to the bank, but still no update from them.

Please do look into this issue, i am fed up with this kind of service where no one is ready to listen to us and our hard earned money is trapped.

Date of incident: it's 10-12 months old
Mobile: [protected]
Name: soundarya y. Shirshikar
Amount: 499/-
Oct 28, 2018
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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    M
    Monisha Chaprana
    from Gurgaon, Haryana
    May 3, 2018
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    Address: Faridabad, Haryana, 121002

    I have taken airtel wifi plan in which amizone prime was to be given to me. Despite of calling end no times to spokesperson to the one who came for connection to airtel service centre who and where not. Nobody gave me exact solution. Everybody was just hustling came onto each other. It has been 10 days since my wi-fi is working. I had payed all adequate bugs but i have not given the exact things as mentioned in the contract.
    Airtel customer support has been notified about the posted complaint.
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      R
      rajbardhan kumar
      from Jamshedpur, Jharkhand
      May 3, 2018
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      Address: Gaya, Bihar, 823001

      My accunt has been freeze and i am unable to do any kind of transaction.
      My account number-[protected]
      Ifsc code-airp0000001
      Kyc details of my account are as follows
      Pan number-dphpk9991m
      Update my profile with the correspondig address
      108 a. P. Colony gaya, bihar

      I request you to update the account and activate it or else solve the problems by remittance of my balance amount in my account.

      With regards
      Raj bardhan kumar
      Airtel customer support has been notified about the posted complaint.
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        R
        Rajesh Jarma
        from Raipur, Chhattisgarh
        May 3, 2018
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        Address: Dhar, Madhya Pradesh, 454001

        I never sent any request to subscribe for DESITUBE but on 1 may 2018 I received a sms from airtel that 35rs debited from my main account. I request to refund this amount and please do not make false subscription to debit money. Your data speed is also very less on other hand .Do needful. Mobile no.[protected]. Thanks
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          V
          Vaishali_R
          from Jammu, Jammu and Kashmir
          May 3, 2018
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          Address: Jhajjar, Haryana, 1234057

          It has been one complete day now since my internet has not been working i have to ask for hotspot to other people time again to check my emails, social media and this is too much. I have no more patience left with these lame services as it happens to me every third month and this is really pathetic. Please take a notice of it and kindly fix it as soon as possible.
          Airtel customer support has been notified about the posted complaint.
          Sir/madam
          [protected]
          I tried give to complaind airtel customer care but not give me solution . Post paid number convert to prepaid time period minimum 2- 3 days but not give response in 12 days. My airtel postpaid bil all payment clear. company has given n.o.c
          Thanx
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            V
            Venkat Rakesh
            from Chennai, Tamil Nadu
            May 3, 2018
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            mobile network issue in marathahalli bangalore area

            Address: 560037

            We are facing lot of mobile network issue in our area (Munnekollal, marathahalli). Signal is very bad and to take calls we need to come out of apartment.
            Mobile shows full network but incoming and outgoing of calls won't work, this is not an issue with specific mobile. We have multiple airtel numbers everyone are facing same issue in our apartment. After raising complaints also this problem is not getting solved....
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            A
            Asis Sharangi
            from Kolkata, West Bengal
            May 3, 2018
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            Due to some error in my handling of on line bill payment desk, monthly bill of my postpaid airtel sim connection for the month of march due date on 30.04.18 overpaid repeatedly which were already debited from my account.
            Following are the details:
            Date transaction details amount
            30.04.[protected]/[protected] 154.00
            30.04.[protected]/[protected] 154.00
            30.04.[protected]/[protected] 121.00
            30.04.[protected]/[protected] 122.00
            30.04.[protected]/[protected] 122.00
            I want that all this sum may be deposited in my account for next payments or it will be refunded to me.
            I intimated earlier to customer care but they said that overpaying did not happened.
            Asis sharangi
            Shreyashi apartment, 12/a, station road. Khardah
            Kol:700117
            Mob no: [protected]/[protected]
            Airtel customer support has been notified about the posted complaint.
            I forget my mpin in myairtel app...so i will not access my account . I change my mpin through authentication but i do know my dob at the time of reg ...pls solve my problem immediately
            My postpaid bill unauthorized charges. Please submit bill details.(Mobile no [protected]).
            I had done AIRTEL RECHARGE OF DTH nust few ninutes back there was a cashback of Rs 50 on it but i havent RECEIVED ANY CASHBACK YET.
            Airtel service ia very bad there are do forgery my automatic transaction activede 1st time 100
            2nd time 399 refucese and then nat soleve thia matter and i contact airtel payment customer care than not do help me amd no return my balence.
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              S
              Sherine John
              from Mumbai, Maharashtra
              May 3, 2018
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              Address: 560068

              I had subscribed to the airtel infinity plan (12 months) in november 2017. I was given that plan then but subsequently airtel changed the plan to south mega pack and i am not aware when this happened.

              Interestingly when i recharged i was not sent any email confirming the plan and i was in for a rude shock when i realised today that my plan has changed and i was being charged on a daily basis when the new plan also says 12 months pack. I need airtel to rectify and update the same plan i had paid for as this is absolutely disgusting and unethical practice on their part
              Airtel customer support has been notified about the posted complaint.
              I always get an error when trying to buy balance (i also bought it with the sim). My number is [protected]
              I want to with draw the airtell money, but i have already got my airtell no ported to idea.Please guide me.
              My mobile no. [protected] service
              Stop without any information

              Dear sir please start service of my mobile
              [protected]
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                D
                Debasis Samantaray
                from Chennai, Tamil Nadu
                May 3, 2018
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                Address: Bangalore, Karnataka, 560005

                It is regarding airtel complaint no — 84492277.
                This was regarding the airtel hotspot has stopped connecting in the office location. This complaint was raised on 3rd april 2018. The airltel personnels had confirmed me that they will be seeing this as they have not updated their software /database for the area. Although it's been one month airtel people don't look into the issue and their tendency is to deceive me telling lies. It is really disrespectfull for a customer. I need action on this and the people trying to deceive the customers.
                Airtel customer support has been notified about the posted complaint.
                I want to reactivate my mobile no.([protected]) nobody help me even airtel custumer care.
                Hopeless service in new connection they are not give single response
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                  E
                  eternity mall
                  from Mumbai, Maharashtra
                  May 3, 2018
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                  Address: Thane, Maharashtra, 4006044

                  We are from eternity commercial premises co. Op. Soc. Ltd. Teen hath naka
                  L. B. S. Road thane west maharashtra - 400604
                  And we have one connection of landline with air tel. But beside providing all information we didn't get bills and any notification about disconnection. Every time we have to call the customer care and asked for bill after disconnection. First thing not getting bill on time. Second thing not getting any information on registered mobile no. And another thing every time we had the same issue from so many days and no. One is considering the issue. So we want to disconnect the airtel connection.
                  Our telephone no. [protected]
                  Relation no. [protected]
                  State code: 27
                  Registered no. [protected]
                  Email. Id: eternitymall. [protected]@gmail.com
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    manzunath.k
                    from Bengaluru, Karnataka
                    May 3, 2018
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                    Address: Bangalore, Karnataka, 560079

                    I have been charged for international sms charges on my postpaid bill for 99*39. I did not send these sms.

                    I had been charged around 160rs for sms from the period from 1st april till 12th april 2018.

                    Customer care says its valid charges since some setting is on in your iphone. They why there are no charges post 11th april 2018. And they claim that those settings should be changed. Howcome a iphone setting will send international sms without my consent to unknown number?

                    Are you guys cheating us indirectly?

                    Regards,
                    Manjunath k
                    Airtel customer support has been notified about the posted complaint.
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                      T
                      Totto Thomas George
                      from Mumbai, Maharashtra
                      May 3, 2018
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                      Address: Mumbai City, Maharashtra, 4000014

                      I visited airtel store near bhoiwada petrol pump, dadar, mumbai regarding a fraudulent swipe of sim case. The store manager, pawan, did not help me regarding the same. Instead tried to mock me for having been in such a situation. After one hour of discussion, pawan expressed that he is unable to help with the issue because of xyx reason. I won't to another airtel store 5 mins away and got the issue solved. I suspect cultural bias as is am not originally of mumbai. I am taking this issue against pawan to other legal bodies. As i customer i except airtel to look into this matter.
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Shubham Saxena0807
                        from Indore, Madhya Pradesh
                        May 3, 2018
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                        Address: Indore, Madhya Pradesh, 452016

                        Mob. No. - [protected]
                        Airtel superstore got activated, deducting inr 90 for a month, automatically. I neither activated nor confirmed any vas. Mobile data hasn't been switched on for days on the sim. Even first time i came to read 'superstore' is thr company's message of deducting the amount.
                        The deducted amount, i request, must be refunded thereby disabling the particular vas.

                        Shubham
                        Shubhambu. [protected]@gmail.com
                        Airtel customer support has been notified about the posted complaint.
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                          Dibyendu Deb
                          from Khawhai, Mizoram
                          May 3, 2018
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                          Address: West Tripura, Tripura, 799001

                          I have been deducted rupees 25/- & rupees 35/- for the two applications i. E vemes & games fort respectively that i haven't used even. Why are you doing this? Is airtel short of revenue? Kindly resolve this matter. Check your servers and remove any authentication or administrative approval if i have given. (An-airsep)
                          Dirty politics.

                          Dibyendu deb
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            subarayan
                            from Mumbai, Maharashtra
                            May 3, 2018
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                            Address: 603202

                            There are around 350 houses in s. I. S queenstown. Some places in the gated community, unable to get mobile signals. There is completely no mobile signal at block - c (South side). Unable to make a call or receive a call. We will get a feeble signal with that call got dropped many times a day. This is the state for the past 1 month. Help us to get proper mobile signal by taking necessary steps.
                            Airtel customer support has been notified about the posted complaint.
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                              Karthik Dileep
                              from Bengaluru, Karnataka
                              May 3, 2018
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                              Address: 560034

                              I am karthik from bangalore. On 23rd of march 2018 i had made a payment of rs 4838 for a 6 months plan in broadband. The next day i was informed about no feasibility in my lane by the technician and was told that i would receive the refund but it's been a month and i haven't received the refund. I have been continuously calling the customer care but i didn't get any response from them.
                              Airtel customer support has been notified about the posted complaint.
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                                J
                                jpsher
                                May 3, 2018
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                                Unwanted services activated by airtel on my smartphone no.[protected].
                                I have just received an sms from airtel that shortfilms service has been activated on my smartphone no.[protected] for one week at ₹35/- charge. And that it will again be renewed after one week. Txn id [protected]
                                I did not request for this service.
                                And this is not the first instance, this sort o[censored]nwanted vas services are activated without any requests.
                                Airtel customer support has been notified about the posted complaint.
                                May 03, 2018
                                Updated by jpsher
                                SHORTFILMS SERVICE was activated for one week, on my smart phone no. [protected] at 5.08 am on 3.may 2018. TXN iD N25084828, at a charge of ₹35, with a threat of renewing it after a week.
                                I NEVER MADE A REQUEST FOR THIS, OR ANY OTHER VAS.
                                Please UNSUBSCRIBE me immidiately.
                                Please refrain from such actions in future.
                                Please confirm

                                Prepaid no.[protected]
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                                  Vivek Vaidyanathan
                                  from Mumbai, Maharashtra
                                  May 3, 2018
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                                  Hi,

                                  I did my airtel dth recharge for 720 rupees using myairtel app and payment method was using upi. The amoount was deducted and as per the status it shows that it has been credited to airte;s upi account by my dth never got recharged.

                                  So i had to again recharge using my debit card and it was successful. Now i have been following up with airtel nodal team and cc team and they say that they never received the amount and it will reflect back in my account. But i checked with bank and upi app team and it says that the transaction is healthy and successful and also in upi payment status also it shows that it is deposited in [protected]@hdfcbank upi id.

                                  I used the smae method for my airtel postpaid and it was a success. But this dth was failed.

                                  Now they just making me round and round and neither they have an answer on the amount nor the refund status. I am attaching the snap of the payment with transaction id and credit/debit status show which is all green.

                                  It's my humble request to please look into the matter as soon as possible.

                                  (Any additional information can be provided as required)
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    Saurav Subham
                                    from Patna, Bihar
                                    May 3, 2018
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                                    Address: Deoghar, Jharkhand, 814112
                                    Website: Www.airtel.in

                                    Manny time complain but no solution
                                    My airtel no is [protected] voice break problem continually face this problem. Last 2 month. Every time it adviser told me mentence work is process pls wait, how much time for wait.
                                    And u told in ad very fast network. At first solve voice problem then ad indias fastest network. So do fast solve network problem..
                                    Airtel customer support has been notified about the posted complaint.
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                                      Manepalli Giridhar
                                      from Bengaluru, Karnataka
                                      May 3, 2018
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                                      Address: 520001

                                      My mobile no [protected]. I live in vijayawda of andhrapradesh. Iam having signal issue of airtel, that is iam not getting 4g volte n when iam entering in to my shop my signal 4g is becoming in to 3g/2g, i amnot understanding why it is coming like this n signal towers r also not far away it is almost away of 150mts i think. Eventhough in that distance the signal is being decreases, n again when iam not using the net it sometimes show 4g n when start browsing it suddenly becomes 3g
                                      Airtel customer support has been notified about the posted complaint.
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