Airtel Complaints & Reviews

A service called whatsmob has been activated by airtel by itself and deducted my balance of rs 35 once and rs for 25 later. How can you deduct my balance and self activate a service which i have doont know about untill a massage comes. And deducted my balance. I want my money back.
Plz look into the matter and refund the amount, also try to avoid such instance and people are not so foolish as in the past and now mnp is also available.

To whom it may concern:
My airtel number has been registered under some other guy's name as i recently checked yesterday. So i'd like to change it to my name "augustine hangsing".
I'll be very grateful if you could look into the matter and make my request a success.
My current airtel number is [protected].
I'd like to change the ownership name to my name, "augustine hangsing".

Thank you for your time and i'll be very grateful if you consider my request and make it work.

Why should customer pay the bill for the company's delayed process? Or they should inform when they give connection. Make sure your customer service is proper. It is really sad that every company is doing this. Please give us proper explanation regarding this. I didn't use net for more than 1.5 month's. But i have paid 2500rs. And i have to pay some more amount until they finish the process. They said it will take 6 days to disconnect. That is their problem. Why should i pay for that???

Hi, i am rahul verma, i am using airtel form last 5 years and vodafone form last 3 years. According to indian government circular about 198 (Applicable to every telecom company for complaint). But they are using this for there permoton. Both company take 5-10 min to connect to complain persian. Many people are facing this problem kindly take action for the same.

My 10-12 year old airtel number has been allocated to anyone else and this number is registered in all my bank accounts, aadhar cards, pan and all. My privacy is at risk because all the sms goes to this number. How irresponsible... My number of more than 10 years has been allocated to someone else. I never imagined that this would be negligence on behalf of airtel. I was connected to airtel since last 12 years ears, yet within 1months why did you give this number to someone else?...
How??
Why you are your customers in such a way???
I just want it back
What can be a solution to it

My complain is this. I had postpaid sim of airtel i was using it four year continusely. No. Is [protected].
But last few months i cant pay bill due to some financial
Problem. But rightnow i want to pay my bill and penlty. But they are not giving my number. This number is also
Linked my aadhar card, pen card and my bank account
And my compny accounts. This number is also corprate
Number
So faced many problem everyday. They are demand to me 15000 extra.
So sir kindly do my fever according you
You can do. Please

I had sent a text on 1900 to generate my porting code
For my present airtel no. +91-[protected]. To retain the
Customer as usual airtel's customer care executive had
Given me a call back with in the next 5 minutes of my
Generation o[censored]nique portable code.
Where in they gave me a satisfying offer of 25 paise
Per call and 1 month data 1gb along with 100 sms a day
Which the executive said that it would be activated on
My mentioned number with in 24 hrs. On the day of the
Call on 23rd, april 2018. Today the date is 1st, may 2018
Its almost a week ahead from the time they had told me still
There is no activation of the said plan by airtel.
I'm amazed that airtel's definition of 24hrs may be
24 days i guess. Airtel has literally let their old
Customers down. Im registering this complaint due to
Unsatisfactory behavior of their customer executive and
Unsatisfactory approach towards retaining their old customers.
I need and full repay for the calls and charges i had bared
Since the day they had said me they would activate the plan
On my phone whether i be with airtel services or nnot after
They give me the confirmation of the new plan. (The image of
The call record is attached with this complaint where the
Customer care executive was convincing me to retain for total 6 minutes)

Dear Team,

I have requested for plan change in my airtel postpaid number [protected]. As per maximum resolution time takes 2 hours to change/active new plan . I have been calling customer care from 27th April 2018 but customer service representatives are simply answering wait time 24hrs and 48hrs etc. So i have questioned about their service still they can't resolve it.

Thank you,
Shivakanth P

My money was deducted even though i didn't want it to to due to the activation of model mania services and i don't want that again to happen so kindly please deactivate the service it is not getting deactivate it even though i tried. My monew is getting wasted and i want my money back i done use any of your services please return my money i don't use any of your services as you know last time might 70 rupees was but i don't know how i didn't even activate your services please deactivate all my services and it may not happen again please

It’s been a hour since it’s been activated but the FRC hasn’t been done and I’m unable to make a call. Please help me resolve this. I paid 560 and they said I’ve no other option than paying this amount because other amounts are for existing customers they said and staffs were pretty rude and didn’t help solve my queries

On date 30.4.18 Rs 448 was debited from my account for prepaid plan of rs 448 plan offer on Airtel for cell no [protected]. but no prepaid msg was recd on the no that rs 448 plan offer is available on ur cell and till now the balance in prepaid acct of cell is still rs 10. but the amt of rs 448 has been debited from my acct with transaction description as IPAY/ESHP/CITRUSPSPL/[protected]/[protected] dated 30.4.18

please resolve this issue at earliest and money may be credited back in my acct.
thanx

Airtel is the # useless network. It provides very useless garbage service. Doesn't deserve to remain in telecom market. Useless network useless internet speed luring whole india by telling false black promises that it's an india's fastest network. But in actually its the useless network than docomo. I think airtel must also get kicked out from india for providing useless garbage # service like docomo & relience telecom communication. Docomo & relience are better than airtel but unfortunately they got closed. Bharti airtel is very worst and fraud service which makes only fraud and false commitments on tv ads to lure us to buy there #ing # sevice. I request all indian's to never buy this useless # service. They are careless of there service and internet speed. Outside the town you will get no network i faced very much problem when i go out of town to connect with my family. Airtel is very very useless # and stupid company internet speed sucks name of 4g and provides 1g & 2g speed very very worst fraud and traitor company consuming our money like water and providing careless useless and garbage service. I request trai to ban airtel in jharkhand and if possible kick out from india because in foreign no one will give a # to this company because foreign has already 9g service and many high speed 2 gb/s speed internet. And comparison to them airtel is dustbin garbage piece of #!!!

Dear sir/mam:double recharge in airtel payment bank

I wish to complain about airtel company or payment bank there is huge mistke it entered wrong cvv number then money debited my account 2 times my mobile no [protected] i rechrged in 30 april 2018 and 12.00pm amount of 399 and 399 2 times no one hearing my problem sbi customer serives and airtel customer service. Trasaction location in jagatsinghpur, balikuda, odisha, 754108.

I am complaining because the reason you are dissatisfied in airtel cimpany. To resolve this problem i would like you to return my money.

When i first learned of this problem, i contacted airtel customer care dated 30 april 2018 and same date i contact airtel payment bank custimer care and sbi customer care no one listing my problem. I would like a written statement explaining your company’s position and what you will do about my complaint.

I look forward to hearing from you as soon as possible to resolve this problem. If i do not hear from you within 2 days i will file complaints with the appropriate consumer agencies and consider my legal alternatives.

I am attaching copies of my receipt or other proof of payment or documentation of complaint.

You may reply to me at this email or call me at [protected].

Sincerely,
Jyoti ranjan mohanty
(Yours faithfully)

I am in airtel network since 10 years and my home network is andhra pradesh. I am on roaming in bangalore. For the past 1 week the signal quality is very poor and i had contacted the customer care they are saying that signal quality is very good. Till now the problem is not solved, many of my friends in the same area is also facing the same issue.

Please help me out, whether the issue is due to roaming or not.

My 5-6 year old airtel number has been allocated to anyone else and this number is registered in all my bank accounts, aadhar cards, pan and all. My privacy is at risk because all the sms (Verification code, otp, urn) still goes to this number and i am completely prone to fraud due to open information. How irresponsible my number of 5 years has been allocated to someone else. I never imagined that this would be negligence on behalf of airtel. I was connected to airtel for 5 years, yet within 6 months why did you give this number to someone else?

1. Though plan 399 is opted, the bill is amounting to rs 680, 700 etc.. Why.
2. Network issues.. No signal at my location i. E. Kengeri satellite town
Bangalore
3. Repeated complaints with customer care did not help. The standard answer
We get is, our executive will call
4. Because of this problem i had migrated to some other provider during july17, but some body from airtel said the network problem was attended and was resolved. So i switched back to airtel on plan399 during dec17
5. Looks i made a mistake, i am asked to pay excess money for a very bad network

I am facing an issue with airtel continuously for the last 3 months on the additional charges of booster pack being added to my bills. Whenever i call them to complain, they are rude and mention it is adjusted. Why take money first and then adjust? In addition, they mention stating i can go ahead and complain to consumer forum when i have mentioned the same on escalation. If this is customer service we get from such providers for a loyal customer for past 11 years, this is absurd and they have to rethink on losing customers. Also, to my surprise, the supervisor who handled my call states that there were no notes made on my account by the previous executive but the adjustment was made last month. This is even more scary. Bharti airtel time to relook in to your services as this can become fatal on charging customers without their consent.

Mobile number - [protected]

I am not receiving text messages from any number on my airtel mobile. The problem started on 30th april 2018 and is still persisting. Please help at the earliest. My name is sonal singhal. The sim is on roaming. Request you to enable the services. My complaint number is [protected] logged by airtel customer care.
Is there a possibility that message service is hacked?

Since months i am finding that the calls made to people or others drop or fail most of the time and the company is doing nothing to prevent these inspite of repeated complaints.in 2017 the government had levied a penalty of re.1 per call drop but i find the network provider is not being charged the penalty at all not any credit is given to the customers.
If there is a government legislation then there should also be a control over its execution - simply promulgating in newspapers is not sufficient for the satisfaction o[censored]sers - please take action against the network providers for calls failed.
Many a times when called the ring is not there and even if the phone is on and nearby the message can be heard that the no. Is not reachable. Kindly put a check on these problems-a lot of time is wasted due to all these reasons

Airtel has deducted 150 rupees from my mobile balance. SMS Is as follows:-

"WHATSMOB service has been activated @ Rs 150.00 for 30 days. TxnID N[protected], 30 Apr18 10:00. Service will be renewed after validity expriry. To deactivate, call or SMS STOP to 155223. More services? 56789."

I want my money to be refunded back to my mobile number [protected]. I called Airtel customer care as well. Customer care representative told he will connect to his supervisor and asked me to wait. I waited for 5minutes, but nothing happened.
Airtel is really cheating their customers.. Please get the refund of my money