Airtel Complaints & Reviews

Unwanted services activated by airtel on my smartphone no.[protected].
I have just received an sms from airtel that shortfilms service has been activated on my smartphone no.[protected] for one week at ₹35/- charge. And that it will again be renewed after one week. Txn id [protected]
I did not request for this service.
And this is not the first instance, this sort o[censored]nwanted vas services are activated without any requests.

Hi,

I did my airtel dth recharge for 720 rupees using myairtel app and payment method was using upi. The amoount was deducted and as per the status it shows that it has been credited to airte;s upi account by my dth never got recharged.

So i had to again recharge using my debit card and it was successful. Now i have been following up with airtel nodal team and cc team and they say that they never received the amount and it will reflect back in my account. But i checked with bank and upi app team and it says that the transaction is healthy and successful and also in upi payment status also it shows that it is deposited in [protected]@hdfcbank upi id.

I used the smae method for my airtel postpaid and it was a success. But this dth was failed.

Now they just making me round and round and neither they have an answer on the amount nor the refund status. I am attaching the snap of the payment with transaction id and credit/debit status show which is all green.

It's my humble request to please look into the matter as soon as possible.

(Any additional information can be provided as required)

Manny time complain but no solution
My airtel no is [protected] voice break problem continually face this problem. Last 2 month. Every time it adviser told me mentence work is process pls wait, how much time for wait.
And u told in ad very fast network. At first solve voice problem then ad indias fastest network. So do fast solve network problem..

My mobile no [protected]. I live in vijayawda of andhrapradesh. Iam having signal issue of airtel, that is iam not getting 4g volte n when iam entering in to my shop my signal 4g is becoming in to 3g/2g, i amnot understanding why it is coming like this n signal towers r also not far away it is almost away of 150mts i think. Eventhough in that distance the signal is being decreases, n again when iam not using the net it sometimes show 4g n when start browsing it suddenly becomes 3g

Dear sir,

We would like to inform you that for the past three days broadband and landline is not working in our premises. Please refer the below details ([protected] - voice & data, [protected]-voice, [protected]-voice, [protected]-voice & data)
Kindly sort out the issue immediately.
Also please send your airtel person to take necessary action & to provide efficient service.

Thanks & regards

S. Surya

I recharged my number by using my airtel app for rs. 399. Amount deducted by recharge was not done due to error. I called customer care and miss manisha told me that ur amount will credit automatically in next 10 days. After this i go to the retailer and i did recharge for 199. After 1 hour my previous recharge also done. I make total loss of rs. 199. Pl redeem my 399 plan and credit same in my bank account to avoid complaining to the trai...

Hi i am sachin rathore, recently i have did a recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.

Details:

Correct number: [protected]
Wrong number: [protected]
Transation number:[protected]
Amount: 448
Date: 5/3/2018

My customer id is [protected] and on 1st may 2018, i had made a payment of rs.815 from my hdfc account towards recharge of my airtel dth account. Immediately the amount of rs.815 was debited from my hdfc account, but the balance in my airtel dth account continued to reflect rs.12.69.

I have attached the debit advice from hdfc account and request you to immediately credit my airtel dth account with the amount of rs.815.00

David arthur
Bangalore
Airtel dth account no: [protected]

Dear customer,

This is to inform you that an amount of rs.815.00 has been debited from your account no. Xxxx6311 on account of an online payment transaction done using hdfc bank netbanking.

For more details on the transaction, please contact the nearest bank branch or call phonebanking. For any queries e-mail us by visiting http://www.hdfcbank.com/services
Exclusive offer for you http://bit.ly/2eN7UNz

Regards,
Hdfc bank

(This is a system generated mail and should not be replied to)

I recharged a 2 gb internet with 5 day validity yesterday (2nd may 2018) from paytm for ₹99. But, only 1 gb is available in my acccount. Also, my bank account has take away ₹99 which means i have paid for the whole package. How can i get the remaining 1 gb internet? Please take immediate action.

Costumer reference no: [protected]
Order id: [protected]

Airtel has deducted 10rs from my balance saying that renewal of fitonza service. I never activated that service, in-spite i was not using airtel for any purpose rather than incoming calls. How could they loot money from the common people? That's a theft by airtel services.
Please resolve the issue and refund my amount.
My no: [protected]

Dear sir, this is roddam mohsina from hindupur, anantapur district, andhra pradesh pin code 515201, past 16 days iam visiting all airtel show rooms regarding issue iam unable to upgrade 3g to 4g sim, in airyel outlet they are sending sim the digits number reply getting unable to process and i spoke to customer care lot of times they are saying data not found, aadhar verification not done, variety variety answers am getting am irritating this issue at least mnp option also not giving to me. Pls kindly resolve this issue are give me options to change my network to another network. My alternate number is [protected]

Subject: re: request for an improvement of airtel 3g speed and early activation of 4g connection at boasimla.
I on behalf of deprived airtel customers of boasimla of arunachal pradesh (India) would like to bring your notice that, there is an airtel tower at my location. The 3g net speed is pathetic. It doesn't even goes above 100 kbps. It has 4g connection too but not been activated yet. Hence, i humbly request your esteem to find a management to improve the 3g speed. And i also, request your esteemed to activate it's 4g connection as early as possible.

Looking forward for positive result.

Thanks,
Yours sincerely,

Godak rajesh
A deprived customer
Boasimla.

Airtel representative collect documents, but not responding from last 2 months. When icomplaint at airtel nodal punjab they assure me to install connection in 2-3days but not done. After that thay sending me email and sms that they are unable to contact me, sir if airtel can not provide me any service then why they keep my govt ofgicial documents with him.
So pls help me to bsck my focuments if airtel is unable to provide any service to me.
In future if my document use for any wrong purpose any where how i blame to airtel because airtel never provide any service to me. My contact number is [protected].

Airtel dth i'd [protected]
First, every time i re-charged i will use my dth service only for 27days.
On 20th april i changed my set up box to hd and they committed me i can use free 31hd channels for 2months.
Today, they stop my 31 hd channels.
Second, they activated pack without any notification to me and deduct money from my account.
Don't use airtel dth.

Airtel company not able to provide 4G /3g services in hiranandani, Hostel no. 12, 5 of IIT Bombay, Powai area from last 1 week.
Mobile will show 3G, H, LTE near network signal logo but speed will be less then 1kb/hour. I have paid 399 for this pack and Airtel company won't able to solve this problem from last 1 week. I have complained in the customer care number, apart from sorry and apology, nothing they can do. they are sitting there to tell the existing data, not able to solve the problem neither escalate the problem to extreme level. they duty is to take feedback and throw it in the dustbin because after so many sorry and apology, I am still facing the same problem.
if Airtel company not capable enough to provide a basis internet services in powai and Hiranandani area then please refund my money back.
my email. id [protected]@gmail.com

Hi, I have raise a broad band request and paid the amount online ₹500 on march 12 2015. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. It has been almost 3 months now and still i am not getting my refund amount. I am also requesting to all the other users who are thinking to buy airtel broadband or 4g service to not to buy any services from airtel and not to pay online for new broadband connection as you will not get any refund amount after paying online. Regards,
SYED

I have no service for my airtel dth consumer no [protected], i have complained[protected], but not resolved till now, airtel customer people are harassing me, they are not problem solving the problem, when i ask for my money, they said you can't get your money, go to court if want, airtel is worst service provider, please help me resolve this issue.

Dear team,

I have ported my vodafone no. [protected] into airtel with porting code vd319413 which is valid till 14th may 2018.

Now i got two sms from you, one is airtel has validated by vodafone (Gsm) & second one is your services have been set, please restart your handset at ist 23:00 pm but since i am facing the problem that my number is still showing no service.

I went to your outlet & talk...

Almost 10 years i am using my number xxxxxxxxxx without any issues. But since last few days i was unable to access my number and so today i checked with customer care through my sister's number, I got a shocking reply that this number has been recycled to someone else. This is not fare, I should be given prior notice before you do something like this. I am using this number for various purpose like banking, Job seeking and even this is the registered number for my aadhar card. This cant be accepted since 10 years i am using the same number and if there is no outgoing calls from the number for 3 months you will recycle it. There will be various reasons (Accidents, sick or out of Country) for not making outgoing calls or not maintaining the minimum balance. You cant just decide that we'll not use this number. The Same thing happens to my Brother Vivek NC

This is very sad on your service part that i have requested for an additional connection for my airtel dtv id no - [protected] for last five days and requested twice vide request no[protected] & 7390885 despite cancellation of my request from your side. I have made several calls to[protected] for the same and also requested online through myairtel app but of no use and no result.
If my request is not entertained within 24 hours then i have to disconnect my existing connection also and there is no other option left.

Ashok kumar roy
Howrah, west bengal