Airtel Complaints & Reviews

Nandkishor bhavsar
custmer no. [protected]

recharg of rs.3000 for airtel digitel tv dth ([protected]) via phonepe (transaction id : n[protected]) has been successful.
Please this trasaction cancel and my payment will be refund.
Bank details
state bank of india
ac.No. [protected] (saving account)
ifsc code : sbin0000418
branch : malegaon ( code-418 )
please refund our ammount oterwise we can go cunsumer court

I recharged an amount of rs498 to the number [protected] by mistake.already complained to the customer care they cancelled the recharge amount n told that amount will be refund with in 2days. 2days was over but the amount not refunded up to now. Plz look in to this n solve as early as possible sir so that I will be thankful

Sir, i have ported to jio after 15 mar 2018 and i have all cleared the below amounts in excess and also shared by bank statements to airtel as proof of below payment. They have promosed me refund of 425 rs but later not replying to my mails.

Airtel money rs 325.00 on 15 mar 2018 (Netbanking payment)
Airtel money rs 100.00 on 17 mar 2018 (Netnanking payment
Airtel money rs 324.52 on 18 mar 2018 (Auto payment by hdfc bank)

Airtel has started deducting rs 35 from my mobile account for some modelmania w service. I haven't subscribed and heard the name for the first time.
I have messaged them regarding this and they stopped but 35 rs is a small amount. My balance is 60 rs before it. Now it is 25 rs and my rate cutter has been expired so they want me to recharge again.

Kindly get this modelmania w service stopped. Thanking you,
Yours faithfully
Sai t

Mera balance kam ho raha he ek rs roj me bahut paresan ho raha hu fokat hi mera ek rupiya ud rha he to aap meri madad kare mere balance kam ho raha he use kam hone se roke or kabhi kabhi sara balance bhi kam ho jata he mai balance dalwata hu or sab balance khatm ho jata hai to ye balance kam hone ki jhanjhat se mukt kare hame nahi to me suside kar lunga bs.

Hi,

One month back i changed my network connection as Airtel Postpaid to Airtel Prepaid.After chanaged, no issues in my network.More than one month exactly [18.04.18] itself there is no outgoing call in my mobile if i tried to call it shows Call ended.But i able to receive Incoming call and having internet connection.

On that day itself I call to customer care, they told there is network problem in our side and it will recover after 3hrs.

Next day morning [19.04.18] same issue exist.Again i call to customer care, they told there is a SIM problem so u can get the duplicate SIM and check it.

I get a duplicate SIM in Airtel store and checked.But same issue exist in that SIM also.Again i call to customer care but they not give a proper solutions.

I don't know what i do. Pls help?

I'm using Redmi 3S Prime mobile.

Dear sir,

My contact no [protected] was disconnected due to non payment of outstanding amount. I had cleared all the out sanding on last week and request for the activation pf the sim. But unfortunately the sim has not yet got activated. I had approached the airtel showroom at vytilla, contact details ([protected])

With regards,
Rajin raj
[protected]

Dear airtel team,

My mobile no is [protected]

We have network problem in our area (Both in working place — cybergateway and at home — beeramguda). Poor network connection & continuously call drop last 60 to 90 days.

I have already raised multiple complaints and also sent many mails from my email id, please solve it asap.

Regards,
Chaithanya m

Dear team,
We have network problem in our area. Poor network connection & continuously call drop last 30 days.
Name-samir bepari,
Contact no-[protected]
Vill-harendra pally,
P. O.-belegachi,
P. S – baruipur,
Dist.- south 24 pgs (S),
Pin-743376,
Please do the needful, otherwise we will get a better one from the open service provided market.

Bangalore uttarahalli mantri alpyne location, the airtel mobile network signal level is very weak/some time no signal at all.

Inside the flat no body will get the signal, due to this we are loosing so many business.

Kindly sort it this problem due to biz of weak signal many of the users are switching to vodofone network.

Thank you
Mahadev

Dear sir,
I would also like to bring out that airtel customer care at prabhadevi airtel gallery is giving wrong information to extract exhorbitant amount without any base and cheated the customer, also causing mental and physical harassment and made us to run from one place to another. They have taken rs.490/- from me for 6 days for porting out my number. Please arrange to refund my amount and take stern action against the staff especially mr. Shashank - supervisor of airtel prabhadevi gallery for abusing a loyal customer of airtel.
Regards,
Praveen jain
[protected]

Dear sir/madam,
I am a loyal customer of airtel for over 10 years. Yesterday when i visited the prabhadevi branch of airtel gallery at mumbai seeking information about changing my plan from postpaid to prepaid, the staff and one mr. Vivek abused me and my daughter in law and behaved rudely. They just refused to divulge information and told me to not to come here. Sir, i am a senior citizen and this behaviour is highly unacceptable. Please take appropriate action against the entire staff of prabhadevi branch of airtel gallery.
Hoping for a quick action.
Regards,
Praveen jain
[protected]

Hi,

My mobile number is [protected]. I am able to make outgoing calls, but am not receiving incoming calls since today morning. When tried, i get a message as 'mobile switched off'. I tried restarting my phone multiple times, but i still get the same message when called my number from other mobiles.

Also, the network in this area is very poor. Our calls get disconnected in between due to poor signals and sometimes they don't even connect.

I received a sms for 399 recharge valid for 84 days. After recharge, it is 70 days only. When called the customer care, they asked me to login a complaint on www.airtel123.in. which when googled does not show any search results.
Customer care officers were not at all friendly on the call. I was on wait for almost 15 minutes in 28 minutes call. The officer was not at all transferring the call to his officer though available and was bluffing. At last he connected the call. I am not sure why such foul games by airtel. Why do you send sms and after recharge why deny that offer is not available on this number. Moreover when my number is not in the offer category, why you send that misleading advertisements. Is it because i have been your customer for so long time though jio offers the best in industry. I think its time now.

I have got ported my mobile no. [protected] from airtel to bsnl.

Before accepting port request, i had paid all previous bills to airtel even additional payment till port request is accepted. The detail is as under-

Bill plan during airtel service - rs. 99/month

Bill generation date by airtel[protected]

Last bill paid rs. 150/- agaist bill amount rs. 131.71/- (Excess paid rs. 19.29/-) on[protected]. E receipt no. [protected]

Rs. 50/- was additional paid for using airtel service till acceptance of port request. E receipt no. [protected]

Port request is accepted on –[protected]

Bsnl service start from –[protected]

My due amount was in minus rs. -69.29/-

Even then i received massage from airtel about due amount rs. 586.01/- while it was already in minus. How would it be possible that much due amount at having plan of rs. 99/- per month from 13-03-18 to 27-03-18 and it was already in minus.

Kindly inquire into the matter and provide justice and get it waived off.

Hi sir,

I have done recharge on my mobile no [protected] with 399 amount (Date : 19-april-2018 12.15 -12.20 pm). The details of this recharge are 1.4 gb per day for 84 days. This is mentioned on your website. By choosing this offer i have done the recharge but i got 1.4 gb for 70 days. (Confirmation through message). It is very ridiculous. Please take necessary action and please all mentioned offers on my mobile no i. E data for 84 days.

My airtel number [protected] have yesterday i got a text message on this sim.
Text message:
Gamepind was not renewed because of insufficient balance. Reply 1 to renew the pack now by taking advance talk time (Toll free). For best talk time offers dial *121*1#
Then i check my balance, my 15 rs. Also deduct. Please refund this money & deactivate gamepind.

I am using mumbai sim, currently i am in bangalore and getting the same message for the whole day. # all lines are currently busy. When i called airtel customer care they are asking me to change the handset.
Discussion happend in the below manner with airtel cc
1) when i raised issue they said it is a ringtone of the number that you are calling to.
2) they said this is happening because of the number you are trying to has diverted your call to another number.
3) they said we are facing network congestion, please try after some time (Trying from the past two days)
4) they are not at all accepting that we are facing the issue. They are keep on saying problem with your handset and blah blahhh.

I recently bought Airtel 4G dongle with 399 plan were I was promised to get 2GB 4G data per day but insted of getting that I am getting 1 GB data per day.I complained to Airtel Customer care couple of time buy they still not resolving it.I am still getting 1 GB data per day instead of getting 2GB data.As per the plan which I got from Airtel 25GB per month plus 2GB per day.

I fail to understand why my monthly mobile bill is not being send to me on my registered e-mail address v. I. Z ss. [protected]@sbi.co.in
The payment receipt should also be e-mailed to me as and when payment is being made by me.
I have registered my e-mail address also at airtel selfcare website.
The recent bill and receipt may be emailed immediately.

Syed shafaqat ali
Mob no. [protected]