Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 861

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
J A Menezes
from Chennai, Tamil Nadu
Apr 9, 2018
Report
Copy

Address: 600050

I gave upc... Cd372617... To airtel padi chennai, on 14.03.2018.

My aircel postpaid [protected], for imgration to airtel postpaid.

Airtel padi office gave me a sim, but it has not got activated

Every time i call airtel customer care, i am getting same reply : "your sim will get activated in 48 hours"

What should i do

Help me please
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    hussainp
    Apr 9, 2018
    Report
    Copy

    Address: Mumbai City, Maharashtra, 400008

    After calling on 198, i explained them that i recharge through my airtel app best offers talk time rs 100 which clearly mentioned "talktime of rs 100. Exclusive offer on my airel app &airtel.in".

    What i see i paid airtel for that. If there is an it issue and airtel app is not showing updated information this is not customer ends problem.

    The guy argued and told me to check on *121*51#. If that would be the case than why should i use my airtel app.

    Please look into this issue and credit 100 rs talktime on[protected].
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shyam Grandhi
      from Hyderabad, Telangana
      Apr 9, 2018
      Report
      Copy

      It is a serious issue to consider. Airtel have been advertising that it is the fastest network in india. But when it comes to practical it is not able to provide even 2g
      Even in guntur also.in 3/10 brodipet of guntur-522002 i am not even able to access the internet. So please consider this issue seriously otherwise i will not going to continue this network and i am going to change network provider. I hope this will get fixed
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sweetoobujju
        from Chennai, Tamil Nadu
        Apr 9, 2018
        Report
        Copy

        Address: Chennai, Tamil Nadu, 620018

        Airtel started minimum rate monthly packs to sustain against JIO but its failed to give good network to use the data. Its a worst part of airtel not making 199 worth full. delay in connecting calls and broad band is just no move in metro city chennai. Change the strong network signals or better we switch other networks.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jaydip16
          from Vadodara, Gujarat
          Apr 10, 2018
          Report
          Copy

          Address: Kutch, Gujarat, 364004

          [protected]
          This parson scam me 30k in olx. I had taken action "fri" so please i[censored] any thing know about. Msg or call me "[protected]" this number
          I need money so i am sell my two my a1 mobile in olx. After all the discussion that man. I am going thare place to sell my two mobail (1500×2). He check all the bills and run away not paid me 30k. I[censored] interested in all the details i am provide you.
          Airtel customer support has been notified about the posted complaint.
          Dear Jaydip,

          Thank you for sharing your concern with us and we regret the inconvenience caused to you.

          We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

          - Your registered phone number on OLX.
          - Transaction receipt if any, in context to advance payment.
          - Ad id through which you have contacted the seller.
          - Chat/message history with the seller.
          - Contact number/email address of the seller.

          This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

          Awaiting reply from you!

          Thanks,
          Team OLX
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shoaib8930
            from Mumbai, Maharashtra
            Apr 9, 2018
            Report
            Copy

            Address: Mumbai City, Maharashtra, 400095

            My airtel number [protected] was lost on 7th april and for security purpose i blocked my number on 7th april. I visited airtel store (Goregaon west, mumbai) at 15:30 on 8th april and i was told i will get number activated in 5 minutes for which i paid 25 rs. Then i was asked to wait for 10 more minutes because of some technical issue which was looked by ismail and ashish on the store. I waited till 16:30 then i was told i can take the sim and it will be activated in 4 hours. I came home but it was not activated even till 22:00 after which i called the customer care and i was told i should wait till mid-night 12 am and then number will be activated. I managed to be awake till midnight re-inserted sim restarted phone but nothing happened.
            I again called at 08:45 am to customer support and they told me outgoing is still blocked and it is now activated which should activate the number in 1 hour.
            I again called customer care at 10:50 am and now i am asked to visit the airtel gallery again.
            Do you think in a city like mumbai is it that easy to go to airtel gallery? Do you really expect a person to take half-day from office just to go to your gallery? When it is about new connections you guys sent executive to very small locations to collect documents then why not now?
            It is very very disgusting, airtel is losing all its standards all because of the local staff and the customer care service. I am airtel customer and hence wanted to give my feedback to improve the service, please work on your local staff or you will lose your customers like me.

            Alternate number: [protected]
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Azhar27
              from Mumbai, Maharashtra
              Apr 9, 2018
              Report
              Copy

              Address: Mumbai City, Maharashtra, 400102

              We have recharged the pack of star sports one & still our service is not started. Despite of calling them they are not attending our any calls. Our money is with them since a day & we are running out of service. A very pathetic airtel dth tv. I have call them hundred of times & they are still not replying. I want my money back & i want to shut this service.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Suresh Jagadish
                from Thiruvananthapuram, Kerala
                Apr 9, 2018
                Report
                Copy

                Address: 641025
                Website: www.airtel.in

                Airtel has disconnected my account due to a technical issue from their end and it’s not been working since april 28.
                I have repeatedly contacted them to resolve the same with no avail. It’s my official number connected to all my important information and yet they haven’t sorted out the issue for over 11 days.
                I’m unable to port the number since it’s labelled inactive by airtel.
                They seem to have no idea how to resolve it and have been dodging my complaint telling - technical issue so far with no real action taken.
                I have been without network due to airtel’s fault for 12 days now!
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anu Sharma 1308
                  from Bathinda, Punjab
                  Apr 9, 2018
                  Report
                  Copy

                  I had dome my airtel recharge of rs. 399 for 84 days in which i am getting unlimited calls, 2gb per day, 100 text messages per day. But the internet services that airtel is providing is very poor. I had my most of the work on internet only but due to the very minimal speed i cant get my work done on time.
                  As airtel is providing 2 gb data per day acc. To the above mentioned pack but i am unable to use whole data per day due to low speed.
                  In future i will never get this poor airtel connection. As comparatively jio is the best.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    nikhil_s81
                    from Chennai, Tamil Nadu
                    Apr 9, 2018
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra, 400018

                    Due to pathetic network service, i had given a port change request on 27-mar-18. Post that i received a call from airtel technical dept (Dutta). I specifically told him that you can resolve the issue but my porting request should not go on hold. Till now i didn't get any update from airtel whether the request is approved or declined. So i called today at 12 pm to airtel customer care and spoke to (Rajan singh). Post discussion with him, i got to know that technical staff (Dutta) who spoke to me has put false comment in airtel system that customer wants to hold the porting request.
                    I was experiencing unethical behaviour of airtel since last 3-4 months but this time it was height o[censored]nprofessionalism and carelessness.
                    As i am busy in routine schedule till 10-apr so i can't take action but on 11-april i am going to police to file a complaint against this. I have informed this to customer care executive rajan singh today which he must have updated in airtel record if he is honest as an exception otherwise...
                    Even after i informed him that your technical staff has cheated by giving false information, he was reluctant to resolve my query. This is the speciality of airtel. With this pathetic service i am paying monthly bill of avg inr 900/-
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Santosh Gupta165
                      from Ernakulam, Kerala
                      Apr 8, 2018
                      Report
                      Copy

                      Address: Chennai, Tamil Nadu, 600037
                      Website: Any website

                      I have ported to airtel from vodafone expecting good network coverage, after poring 1st couple of months it went well but now i am not even able to browse, it's a postpaid plan and i have 100 gb data left which i am not able to use due to their crappy network. I complaint to airtel and they claimed that the issue will get resolved within a month but its 3 months now, i have never missed to pay the due amount but no idea why airtel is cheating me.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mahira Wafai
                        from Delhi, Delhi
                        Apr 8, 2018
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Im using airtel 3g/4g pack but due to the great connectivity of your network im not even getting benefit of 2g service. Day by day your network is becoming poorer than other network. It takes me more than 2 minutes to load a webpage. Im facing this problem from past two weeks. So better resolve this problem else i will switch to some other better network.
                        Airtel customer support has been notified about the posted complaint.
                        India is still backward for 3G & 4G. Airtel 3G & 4G is very bad in my circle MH & Goa. On my 3G phone I only get stable 2G. The moment I switch to 3G I get almost zero or very poor network. Call drops and internet times out. On 2G needless to say the internet speed is going to be slow.

                        Calling customer care does not help as they say I should try with another phone and they blame it on my phone and run away from their responsibility.

                        Try changing to Idea.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AVS Prasad
                          from Ahmedabad, Gujarat
                          Apr 8, 2018
                          Report
                          Copy

                          Address: Bangalore, Karnataka

                          Today i. E. On 08.04.2018 at 17:54 pm i have received fun games service activated message and rs.35/- has been deducted from my account i. E. From my airtel mobile number. Now my balance is rs.5.64. It was told by a written message that to deactivate this service you may call on 56789 which is a toll free number. I have tried to call this toll free number and tried to deactivate this service but there is no reply from this service number... Only hello tune servics are available on this service number (Time 08:41 pm)...

                          By doing such things, the reputation of the company is looking bad and in such a manner this is a fraud done by the airtel company...

                          The airtel company should remit this rs.35/- into my account. I tried to call to toll free no. But no response is there and the call cuts automatically... Therefore, the airtel company is requested to kindly remit rs.35/- into my account and do the needful at the earliest...

                          The aforesaid amount i. E. Rs.35/-, if not remitted, a legal action may be taken. Kindly note the same...
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sangita Hazra
                            from Darbhanga, Bihar
                            Apr 8, 2018
                            Report
                            Copy

                            I had recharched in my airtel sim rs997 but i wanted to recharge rs99 on 6/04/18. As i had done a mistake so i complaint in airtel customer service. There they asked me to
                            Forward a mail at appellate. [protected]@in. Surreal.com.
                            So i did that but i don't get any reply still now. Thenafter i have called so many times in customer service. Eachtime they
                            Said that they can't help me. So i want your help to get back my money because on
                            Rs 997 there was nothing such special offer and it was just a roaming pack just for 1 day only and i couldn't use it so my money was totall wasted.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pavankumar_raja
                              from Bengaluru, Karnataka
                              Apr 8, 2018
                              Report
                              Copy

                              Address: Bangalore Urban, Karnataka

                              I live in banglore city. But after 4 pm, airtel is the worst network. Neither i get calls nor i receive properly. I need to dial a number atleast 10 times min to connect a call. Even after dialling so many times also, chances of getting connected is very less. And the messages thing, each message i need to try sending 3-5 times and then only it will be sent. And coming to internet i get 0.67 kbps. And this is metropolitan city and can’t you provide proper services either? I attached the speed test pictures and i did speed test in the same app oakla which you people regarded that it given a result as speediest network. I called customer service but no use at all. Very pathetic service from a big name company.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                manik khajuria
                                from Kud, Jammu and Kashmir
                                Apr 8, 2018
                                Report
                                Copy

                                Address: 180006

                                My name is manik khajuria
                                I am a resident of bahu fort
                                Jammu
                                180006
                                Here is one airtel tower which is installed more than decade which is very harmful for human beings and also life threatening of our local people which resided near the tower
                                I requested to bharati airtel please take immediate action and remove this tower which is located in our residential area
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vaibhav.K
                                  from Gurgaon, Haryana
                                  Apr 8, 2018
                                  Report
                                  Copy

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

                                  Dear sir/ma'am,

                                  I am writing this letter to bring your attention that, i had enrolled for a new broadband connection cef no.[protected], airtel receipt no: [protected] on feburary 24th, 2018 and was assigned your executive saveer ansari, whose contact no.- [protected]. He told me that my connection will be done by tomorrow that is by[protected]Sunday). But, on sunday he called me and told me that there was some document which was not uploaded by your staff so my enrolment could not be completed. He further told me that, it could not be done today i. E.[protected] and have to be wait till tomorrow i. E.[protected] and he will come by 10:30 in morning and install my connection. On[protected] i called him around 10:30 and he told me that he is nearby only, installing another customer's connection and will be their by in 20 mins. I again called him after half an hour he told me that my connection could not be done due to some technicalities. Then, i told him to cancel my registration and refund back my installation charge which he told me that will be done within a week after he files for the cancelation process. Its been more that a month neither i got my refund back nor your executive is picking up my call.
                                  I have uploaded all the relevent documents below. I would be grateful if you could cancel my registration for the same and refund my money back.

                                  Thanking you

                                  Yours truthfully

                                  Vaibhav kumar
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    bhushan_g
                                    from Mumbai, Maharashtra
                                    Apr 8, 2018
                                    Report
                                    Copy

                                    change register mobile number of airtel dish tv

                                    I want to change register mobile number of airtel dish tv. I have tried to change it by https://www.airtel.in/airtel-update-rtn/digitaltv-rtnhome# but this link not working properly. The link asking three questions outof that we have to entertwo correct answer and i followed the same but after that also its not working.
                                    Old mobile number:[protected]
                                    New mobile number : [protected]...
                                    Helpful
                                    3 other people found this review helpful
                                    3 found this helpful
                                    1 Comment
                                    Report
                                    Copy
                                    G
                                    gayathri karthickeyan
                                    from Perundurai, Tamil Nadu
                                    Apr 8, 2018
                                    Report
                                    Copy

                                    Address: Coimbatore, Tamil Nadu, 641044
                                    Website: Airtel

                                    I have been deducted with 6times charging for vemes on my airtel number [protected].

                                    If i do not get my money i will take it forward to file a case against your organization for activating unauthenticated debits / vale added services without my knowledge.

                                    I have been with airtel since 2010. I always wondered why my bill is getting higher every month by month.

                                    Please do the needful on priority.
                                    With all previledges
                                    Airtel service consumer
                                    Gayathri karthikeyan
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anudeep rao Errabelly
                                      from Hyderabad, Telangana
                                      Apr 8, 2018
                                      Report
                                      Copy

                                      Address: 501301

                                      Airtel always wants profits that’s true when my daily limit is 1.5gb post fup speeds are worst 12.2kbps and before completion of 1.5gb daily limit why you people will slow down alert:100 mb after that message even my google page stops to reload... Not at all satisfied with your customer relationships issue with your cell towers also very less voice coverage data is fluctuating between 3g and 4g.. Iam a student of sreenidhi college all of my friends suffer in area of yamnampet ecil flyover... Please solve network coverage issues soon
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit