Airtel Complaints & Reviews

In spite of constant complaints from last 3 months, the network has not been reformed so far in my village. Airtel does 90% of the people in the villages, and even then only 2g service is provided here. And for the last 3 months, the problem of call drop was going on, now it has become difficult to talk. Even if you go to the roof, it does not sound properly. If it continues in the same way, except for airtel, i have to port in another company because other company tower is under construction/ installation.

I hope that this complaint should be considered and we will also be allowed to stay with the airtel family. And airtel also provides 3g / 4g service. We also know this!!

Vill & post:- bhawanpura (Rudawal) teh:- roopwas
Distt:- bharatpur.
Mob no. [protected]

I ported my number [protected] from vodafone to airtel i given request on 21 april on 25 my vodafone number converted in airtel but am not getting any signals on airtel sim i went to airtel store they said they cant do anything i called multiple time to 121 even they are speaking polite at all. Plz help me i don't know what to do that was my 5 year old number and now i don't have any airtel signal from 5 days you can contact me on -[protected] - vijay kumar
My email address-vijay. [protected]@gmail.com

I am using airtel cellular phone service for last seven year, but now a days especially when try to make a call i am hearing a sweet voice telling that "all the lines in this route are currently busy" more than 10 times. According to the trai regulation (If am wrong kindly correct me) i don't think it is acceptable and i am ending up in wasting just trying. Why this kind of bloody hail service airtel is giving... I just not getting why mister sunil mittal has falling down there company reputaion like this... Sometimes its feel like airtel is bloody damn cheater. Plz solve this issue.

Today i am very humiliated and pissed off with airtel dth services,
I am having my corporate connection with airtel, my three other mobile connections but the services given in dth are pathetic and my confidence that airtel is a best service provider is broken.
The issue was that my dth was not getting proper signal for which i have logged a compliant in the call center with a trust that they will provide best services on friday. They told me that engineer will visit on saturday, when engineer was not visiting i have again called on the call center, they convinced me that the engineer was trying to contact you and as contact was not established that is why visit time is postponed, i have taken the phone number if engineer and he spoken to me in not a correct manner and told me that he will close my complaint without resolution,
I have again called call center and after continuous follow-up if 5hours engineer visited for 10 mins corrected something i have given 150rs as service charge but once he went away my dth was again not receiving signals
I have called your engineer 50times and requested to visit and check as my father is a handicapped person and he cannot live without tv.
The engineer did not come
In the evening when i have called call center, they told me that pls recharge by 100rs more then besides i have done a recharge of some 3000 last month
I have done that and requested him to connect to his supervisor but he was not ready, when i have shouted him in loud voice and told him that i will not diconnect my call then he connected me to mr jitendra, he again taken my request...
I want to ask that how an engineer or call center executive cannot have complete knowledge and they are fooling us day in and day out.
I will not stop here, if seniors will not listen then i will raise a compliant to nodal officer, mp govt and consumer cell
Regards
Anshita
[protected]

Hi
I am using my postpaid connection since 2006. Last thursday 26-04-18, i have taken a add on sim [protected]. Stilk it's not activated. Showing message that "child sim is not linked".. I have been requesting to the executive about the same, but he has no idea about it!!!
Being a existing customer for so long period i expect a immediate solution.

Regards
Jayanth
Br. Manager
Hdfc bank

Respected,
Im in saudi arabia, my number[protected][ airtel company], since 4 months i didnt use this airtel mobile number, now my mobile number is blocked can u kindly reactive the my mobile number. Its very emerge to re use that same number. For call serves and internet services. I tried to call ceter, it was blocked, kindly reactive the my mobile number.
Thanking you,

Dear sir/mam
This is to bring to your notice that i bought one new postpaid sim dated[protected] and sim issued in malakjgiri airtel office being the concerned officials there said the executives will be visiting for address verification. So i waited for 2-3 days but no executives visited the address and they marked as address not traced in their records i have clearly mentioned the address and everything on call but they did all this sort of idiotic things and that number i have issued to many of my well wishers and relatives. Being i had visited airtel store for 5 times keeping my work aside and they are asking to wait for one-day... But later on that became 10 days up to now but no response from them. This is too bad how you are treating your customers..

I have add sony ten1 hd channel for 1 month but it is not displayed got stucked.
I have called the customer care they told me that technical person will come for check the issue for that rs.150 will be charged liked that. Why should i pay that amount if the channel is not displayed. You are cheating me.
Worst customer support. Unnecessarily i lost my money. Don't cheat us.
My customer id is [protected].

Hi,

I had taken a saudi arab 30 days for international roaming pack at rs 3990/- for my father mobile-[protected]. They left to saudi on 12th april and we been tried to reach them but their phone not connected and call is been diverted to someone in maharashtra. We called orissa pre-paid team to register a complain but they told that it's a 2g sim and pack can work for only 4g sim and you should have get this from an airtel center. As i was not aware of this and nowhere anyone inform me before taking this package, and now parents were stuck there and not able to contact anyone so they have taken a local no: after 24hr of struggle. I raised this matter with orissa airtel and their head office as well and get response on 19th april confirming that data was activated and working but when my parents checked nothing working from the mobile.

Hence i request airtel that you fail to provide the service and hence refund my money which i have paid for activation which they were refusing. Plz help us in getting our money back.

I am his son (Riaz khan) and you can reach me at [protected].

Regards
Riaz

I have made payments for Airtel Mob. No. [protected] of Rs. 243/- and [protected] of Rs. 239/-on 27.04.2018 through citrus pay via internet banking. The amounts were deducted from my SBI bank account but the bill remain unpaid. the message flashed on screen was unsuccessful transaction Please refund the amount deducted from my bank account.

I have ordered mobile device from online store on 22-apr-2018 which supposed to delivered 28-apr-2018 today. I was keep on tracking the status of order through website and got notified with message that out for delivery and will be delivered today. Waited till evening for delivery but it didn't delivered, so i checked status of order in portal. Status of order showing as undelivered without mentioning of any reason/cause for nondelivery nor even i didn't notified via call/text. This kind service i didn't expect from airtel which keep advertising that values their customer on priority. I want to know what is reason undelivered status for my order.

Venkata krishna.

I am not able to call bsnl landline no which is std from past 2 months.
I registered so far 3 complaints with airtel. Initially they said they will resolve it. Later when contacted they asked me to change the handset and try from different phone which worked obviously.
When i raised complaint again they said there is no problem from their side.
I am not sure what to do now.
It was working so far from so many years.

It is to inform that kiddie club service has been activated on my mobile with out any request and rs.99 has been deducted from my account on 25th april. It is not my fault please rectify this as soon as possible and my balance give back in my account. It is very disturbing in addition to financial loss. I hope immediately corrective steps could be taken
Yours
Ajay

My dear airtel team,

Respected everyone

Were sad to say that you are loosing one trusted customer feed up by taking *n* number of follow ups on (121, open network team and local branches and on social media twiter) about network call drop issues from 4 months. If i have sufficient signal why i will not use data.103gb is unsued till this month you can check on my number [protected]

# your team had clearly mentioned me we are facing some network issues we are working on that # check below message for reference

Hi! As discussed, we are continually working to improve and enhance our network. To implement this, a site up-gradation has been taken into consideration at this location and we will keep you posted on the progress. We value your trust in us! Thank you, pragya

If you cant serve better let me allow to move another network.

You can keep me and my complaints on hold from months but now i lost my patience.

Jio is better 399 f0r 80days..

My airtel bill is (499+92rs gst) for 1 month.

Regards,
Sai gopu
[protected]

Please send the bill details of my prepaid mobile number [protected] for the month of july and august 2017 to my email id : [protected]@rediffmail.com and oblige.
My credit card was used for some fraud transactions amounting to rs, 138388.00 by some miscreants and the cyber police authorities require the call details received / sent from my above number for receiving a complaint at their office. Hence kindly help me at this crucial juncture.
Thanks and regards,
B. K. Gopalan.

Hi,
I took airtel broadband connection about 2 weeks back. The sales person promised that, if i take 6 months advance rental plan, i should get the amazon prime subscription free for 1 year. Now its been more that 2 weeks, i still didn't get subscription. My repeated call to airtel customer calls went vain. I have requested to register my complaint which they did finally on 18th april with request no 95287592. Today its 27th april without any resolution. I tried to call the customer service, they made me wait on call for 15 min then they disconnected. Not sure if the true customer service they providing. Feels really sad. What should i do?

An amount of rs 90/-deducted from my prepaid account under title KIDS ZANIA 90 value added services on my number. I have neighter requested for this service nor they sought my permission to deduct this amount .how can a service activated without my permision or knowledge.deduction date 28.4.2018.

Mobile is disconnected without notice and i'm in abroad and was using roaming i wanted that number at any cost because my bank details are connected to it hope i get the number back and recently it was recharged and called too
I'm really worried about the disconnection of my number
Hope you get my problem and solve it at the earliest as i have my work pending

While porting in from vodafone to airtel the process was initiated on 14 apr yet the sim is inactive saying tele verification is incomplete. Since there is no network the process cannot be completed. After visiting airtel gallery for 3 times in-person and called customer care several times they haven't taken any action to resolve the problem. Everytime the request is done they give a time of 24 hrs still the issue is not resolved. There is no follow up response on the complaint registered on this issue.

Received a call from [protected] at 12.48pm, may be a marketing call from airtel.
I said i am not interested in any sim changeover with any offer & please don't call me & disturb me in future. He started arguing & abusing in marathi.
Also there was other person accompanying the caller, started abusing & threatening.
I said i will complain this matter, there upon he started threatening & also tells that "whatever you want to do, do it"
These people should be taken to police custody.