Airtel Complaints & Reviews

I did the recharge for Rs 199 unlimited calls and 1.4gb data.but in this internet is not working...airtel is cheating the peoples...i have raised the complaints in 198.but there also no response..i called many times to 121 and 198.but still now no response..later i called to nodal office in that Service request number is invalid ( that number received from 198 care )...

i have all call records .198 person told me that we have requested nodal office to contact you with in 24 hours...but its almost 3 days got over...

Airtel is cheating the peoples...Fraud network..

Note : i am going to wait for only 2 days, , later i am going to register complaint in court.

Main balance deducted several time without my confirmation when I call 198 the support person says he couldn't returned deduct money back.
Pls solve this matter. I want my totel money back my bal.is 386 and it remain only 89 .
GAMEZ4FUN service has been activated @ Rs99.0 for 30day(s).Txn ID S[protected], 06Apr18 07:51. Service will be renewed after validity expiry.To use, click http://adstuckgame.com/ (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789‎

CLASSYANDGLAMVIDEOS service has been activated @ Rs99.0 for 30day(s).Txn ID S[protected], 06Apr18 07:54. Service will be renewed after validity expiry.To use, click http://classy.bestoffoodrecipe.com (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789‎
CLASSYANDGLAMVIDEOS service has been activated @ Rs99.0 for 30day(s).Txn ID S[protected], 06Apr18 07:54. Service will be renewed after validity expiry.To use, click http://classy.bestoffoodrecipe.com (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789‎
NOW you Think why I Active this service again and again
This is not good .please give my money back.
Thanks

My Airtel TV (btw one of the most expensive but incompetent and pathetic service provider) is not working from last month. I had been contacting the customer care from a lot of time - instead of trying to help they try to show it was my fault - you should have contacted technician/customer care even though I followed up everytime. The service is still not working.

Once a technician came and told me you need to replace the cable - it is not taking the signal (btw it is less than an year I moved into a fresh new flat). I changed the cable still the service did not start & same story of pathetic responses from the customer care.

I would not suggest this service provider to any sane person. BAD SERVICE PROVIDER AND WORST CUSTOMER CARE.

I have an Airtel postpaid connection for past 1years. Everything is working fine but for the past 3 months Airtel charging me an incorrect billing. Also, the My Airtel App isn't working and updating properly. I've raised complaints with the customer care number severally but no resolutions found.

Also, recently I've raised an MNP request on 18th of March 2018 to port out my number from Airtel Postpaid to Vodafone Prepaid. But, without any intimation, they have rejected it on 22nd March 2018.

This month also they have charged me incorrectly 700Rs. Which is not been cleared till now.

I just want to port out my number from Airtel Postpaid to Vodafone Prepaid.

Please help with this.

Thanks,

Prasenjit

Airtel at it again !!! They have looted as much as 200 rupees in 2 days without my consent.

Here is the detail:
On April 3 2018 4:49 - Activated SUPER STORE value added service for Rs 99/-.Transaction ID : S[protected]
On April 5 2018 1:35 - Activated UPLAYPORTAL service for Rs.75/- Transaction ID : N[protected]
Again on April 5 2018 4:51 - Activated ASKADOCTOR service for Rs.30 Transaction Id : N[protected]

I have no idea about ANY of these services.I havent used my mobile at all during the time that is listed in the transaction. I dont use internet in my phone at all, the "mobile data" option is always switched off and mobile usage shows 0 KB . Yet the call center guy claims that i have activated it via internet and talks as if i am lying.Me and my family members have been with airtel for 10 YEARS !!. This is the WORST EXPERIENCE ever.

I checked the internet forums and i see a lot o[censored]sers have been looted by this SUPERSTORE SERVICE offer since 2015. SHAME!
If they have any concern for their customers at all, they should reach out and provide a refund for my harrowing experience .
I have written this for the benefit of other users and i shall continue to write in all forums, trai included and consider all options to bring this gross UNETHICAL behaviour to light.

Needless to say, i shall be porting out to other telecom providers, 6 aritel numbers in my family. THANKS !

I chose airtel because it is an indian company but regretting it now as network is damm poooooor people can not reach me, call drops.. I think airtel only invests money in tv and print advertisements and make false claims rather than investing in network improvement. Jio haa juat launched and giving amazing network to theirr users so what is the excuse airtel has now??? Will soon port if no action taken...

Sir,
My complient is that airtel has a short range in my villege. The tower is situated atleast 10 km from my home
There is very poor network coverage around.

So large number of people dislike your network and change to airtel, vodafone
I like my airtel. So please take further steps to recover this problem.
Sir i request you to solve problem

Hi, i had recently requested to port a cellphone number from aircel to airtel as aircel company is shutting down and we have no other choice. The retailer had informed me that it will take 7 days for sim to be activated and also made a recharge of around 200rs but it's been 14 days and sim is still not activated.

Cellphone number is
[protected]

Regards,
Suraj

My name is debabrata mal. I lives in mansingha pur, bargachia, howrah 711404 and i have a airtel number which is [protected]. But now i faced a big problem (Tower).in my area your's network signal is very bad. When we call any one (Airtel-vodafone or others) we can not hear one another. Now we cannot obey this.
Please help us to give a heavy tower.

Respected sir,

We have 03 numbers of airtel. Before 4-5 days i have lost my phone in balaji yatra. Than your reputated store which is situated in new mandi, near jain sweet corner, muzaffarnagar not gave me duplicate sim of my no.[protected] due to not matched of biometric.

The store owner says that update ur biometric even u can't take duplicate sim & i will go to meerut head office than he will give me duplicate sim on my application.

So, i request u to i want to port my 03 numbers in another co because o[censored]r store behaviour.

I am getting scholarship from government and is being transferred to airtel payment bank without my will, i want to close the account as soon as possible. I am desperate for closing my account. My educational scholarship is going to deposit soon and i dont want it to transfer to my airtel payments bank. I want this issue resolved as soon as possible.

Airtel Phone number : [protected]
This is a corporate plan 499Rs/- having 40GB per month. For April 2018, I never received 40GB data into my account and all I am left with is previous month's left over data i.e. 25GB
CURRENT PACK DATA is 0GB (No data credited to my account in April)
DO NOT SAY, that I consumed 15GB data in 4 days and 40GB data is already credited. I am attaching screenshots to prove 40GB was never credited AND my usage in April is less than 3GB.

My mobile n [protected] I am now in China before coming to India I paid Airtel 3998 rs for roaming services for one month in China.but I am unable to make any calls Airtel MUST either rectify the problem or return my payment
Same thing happened in October 2017 when I was in USA
Airtel is cheating customers

Radhakrishna Vemulapalli

Sir,
We have airtel Dth connection, customer id no [protected] in name of Anita valecha (Mob No [protected])at our residence. We have two TVs in our home and both are arranged with setup boxes. Out of which the second number TV is not in operation for quite a long time and we are using only the first TV Dth service and are also paying regular monthly subscription for one base number @299/pm. Last such monthly subscription of Rs 299 for the month of March 2018 is paid by us as per demand issued by your message received on 24th March 2018 and same confirmed by us by your customer care executive on 24th march itself.We have clearly intimated them to use only one base connection. They suggested us to pay exactly 299 (neither less nor more) and we followed. We got a message too from airtel (AD-AIRDTH) on 24th March confirming the amount they received along with a remark intimating us for next due date 25 April 2018.
Now today I am getting a message from airtel to pay further amount immediately to continue my service. I am unable to understand how they can demand violating their term of one month. I tried to contact the customer care number today many time to register my grievance, but they are not replying and disconnecting my call. Please help me and instruct your division to provide me service till 24th April 2018 as per their term of service.

I have complained 3 to 4 times about my network... I am not getting 4 g networks and i am unable to send text messages also... The worst network i have ever seen is airtel... You guys are going to have a very big loss in future if you don’t listen to their complaints and solve it... I am facing this issue since 2 months and every time ur cce says mam ur issue will be resolved in 7 days... I think u guys take 7 years to solve an issue.

In 2017 i have raised complaint for network issue. From that day to till today they have not solved the issue. They just saying network upgrade in going from last 9 months.
Till today i have bad signal and call drops. Sometime my phone goes out of coverage area

Area : raja rajeshwari nagar, raghavendra nagar colony, kondapur. Hyderabad

Below are complain numbers:
77043493

75548219

My number - [protected]
On dated[protected] i got a message on my mobile
Content:
Whatsmob service has been activated @ rs150.0 for 30day (S). Txn id n[protected], 06apr18 09:52. Service will be renewed after validity expiry. To use, click http://202.174.122.12:8085/airtelwap/actnotify. Php (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789

How this service activated on my phone, without my knowledge and my balance cut,
I want my balance back.
Its harrasement of customer.

I recharged throughz online for rs.399.. The amount has been deducted. But still my mobile is not reacharged.. Getting an message as your transaction failed.. But amount is been deducted... Your airtel mobile online recharge txn id[protected] of rs 399 has been initiated. Please keep the txn id for future reference. Its been to disgusting.. Most of the time i see my money iss been deducting but reacharge does not happen

Raised request for shifting connection, where i was told it would be done within 1 day. After a week got a call from feedback team for feedback on closure of the ticket, the same happened 3 days regular in-spite i informed them that nothing has been done.

Request : 94785066
Now when i ask for escalation, airtel is disconnecting my calls. After multiple times of calling to airtel customer care, when one got hold the call, i asked for disconnection, but now aritel is not accepting this request too.
Neither they are solving the problem, nor they are disconnecting.

Sir m ravinder kumar (Distt-sirsa teh-dabwali haryana) se hu meri mobile shop banwala village me h or mene airtel ka kam bahot aachi tarah se kiya h par yaha ka distributor mangat ram sahi sarvice nahi de raha or jo paise dete h flexy k liye wo 500, 500 kar ke dalta h or ham kahte h to kahta h server down h ikathe nahi dalte sir help kare or yaha ka sarve kare thanks
Mob. No [protected]