Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 874

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AjitCD
from Chennai, Tamil Nadu
Mar 29, 2018
Resolved
Report
Copy
Resolved

Address: Chennai, Tamil Nadu

I have submitted my request to port sim card from aircel to airtel 3 weeks back but have still not received any signal on my airtel sim card. I called the customer care about the issue and they told me to go to the nearest airtel office. When i went to the office they said the problem will be rectified in a few days but nothing was fixed. This process has repeated three times. Every time i call customer care they tell me to go to the office and after waiting in the queue and wasting more than 1 hour each time they tell me the problem will get rectified in 2 days. I have now waited for 3 weeks and am very disappointed with airtel service.
Apr 4, 2018
Complaint marked as Resolved 
Number has been ported successfully and recharge has been credited.
Airtel customer support has been notified about the posted complaint.
Apr 02, 2018
Updated by AjitCD
The porting is successful however the Rs 230 recharge I gave has not been credited
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Apra Lipi
    from Jamshedpur, Jharkhand
    Mar 29, 2018
    Report
    Copy

    There is something seriously wrong with so called india's best network 'airtel'. Well there is not issue to discuss, it's difficult to decide from where to start. First of all the quality of network you promise to provide is definitely somewhere lost. Secondly the most adorable issue of cross connection seems to be your favorite but unfortunately it's not our favourite! And i think i pay you to take care of my choices, right? And what's up with your network? I mean the quality of voice, in fact before that voice should be audible i guess. I know now you will be blaming my phone but i would like to tell you it's recently bought. And there is this [protected] (One more airtel customer) let me remind you is also a most unhappy customer of yours. And specifically with me i just don't understand what's the problem. You guys don't let us talk for god's sake! I mean why?? And after this you claim to be india's best network! Seriously? Look if you really want your valuable customers to be with you, i would suggest to kindly work accordingly.
    Thankyou.
    Airtel customer support has been notified about the posted complaint.
    I have been reset my lapu mpin reset but
    this is not successful there was a problam my mpin reset code
    Sir
    I wont to close my airtel Payments Bank account.I am not interested it bank So I closed it.my account no. [protected].
    Please close this account.
    Dear Sir,

    No response DSE, and No response Dust...
    PLZ care this mater.
    My counter name (SRI SAI SINGAR) nirsha dist-Dhanbad. Pin no-828205.

    Thank you
    Prakash gupta
    Hai
    My name is Gipin, just today I recharged My Mobile through internet ...air tel site, 199 plan I recharged, when redirecting page it was cut off and money is debited from My account, I didn't receive money in My mobile.
    My mobile number [protected]
    Helpful
    Found this helpful?
    4 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ashish koul ashish
      from Noida, Uttar Pradesh
      Mar 29, 2018
      Report
      Copy

      Address: 201310

      Sir i am ashish kaul and i had disconnected my dish tv con. Id. [protected]. My acc. Has rs. 271.
      As i said airtel digi. Costumer care about my refund of the recharge they refused to do it. As i have started my new conection. With the siti cable. They are refusing to give my reacharge refund. If possible ple. Help me with my problem bec. I cannot remove my new conection.
      Airtel customer support has been notified about the posted complaint.
      Mar 28, 2018
      Bittuji Sharma's response
      [protected] is my Airtel number plan 199 but BIL Bhut Jada araha hai so please stop this connection switch off my number close
      Dear Airtel please help me my Airtel plan 199. BIL Jada araha hai to please help me please
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bhodanraj
        from Belgaum, Karnataka
        Mar 29, 2018
        Report
        Copy

        Hi
        I am rajesh using airtel prepaid number is [protected] and my airtel postpaid corporate number is [protected]
        Poor network in below mentioned address #1272 maramma temple street chandranagar kamalanagar bangalore 560079
        No 4g signal also
        Kindly resolve asap
        My wife is also using airtel connection so please resolve at the earliest or we are planning to switch over to other network
        [protected].
        Airtel customer support has been notified about the posted complaint.
        My airtel sim got blocked automatically

        please let me know on [protected] this number or [protected]@gmail.com at this id
        If i turn on internet then it causes more data usage.I want to get it solve and if I turn on watsapp then it charges 31 mb of data.If I do any thing of less mb then it charges a lot
        Please solve this problem
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          neetuarora2112
          from Rajkot, Gujarat
          Mar 29, 2018
          Report
          Copy

          Address: Lucknow, Uttar Pradesh, 226005

          Super horrible, pathetic customer services by Airtel. I have requested 5 times to PORT my number due to poor services but no response has come ever & on the top of that whenever I tried to write my feedback on their site's Feedback column, it does not allow you to submit negative feedback. why do companies make feedback columns & customer care teams when they are not open to take the real & genuine feedback. My experience has been horrible. And the icing on the cake is that they keep on charging high without providing services.
          A BIG SHAME ON YOU AIRTEL. YOU ARE HORRIBLE SERVIVE PROVIDER.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Amol Gharpure
            Mar 29, 2018
            Report
            Copy

            Hi,

            Today march 29 2018 at 4:31 pm, i received a call from airtel office from number +91 [protected].

            That person was offering me some rubbish plan. I asked him, from where he got the number?

            He replied that, our office (Means airtel) has all the information. Even he told me my full name and also told me which idea plan i am using. I told him that, this is data breach. He said, yes it is.
            I said, you are accessing my data in unauthorized way and this is a crime. He said, yes we have data and do whatever you want to.

            I assume, you understand the seriousness of this issue and will take necessary action.

            Please make sure you delete my information from your database.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              E
              Eletaria Resort Thekkady
              from Vijayawada, Andhra Pradesh
              Mar 29, 2018
              Report
              Copy

              Address: Bangalore, Karnataka, NILL

              My mobile number [protected], I have recharged online for Rs.509 on 09/03/18, it was not credited the same in my mobile, and I have recharged again the same amount on the same day. It has credited. So the same day I had registered a compliant with customer service . But till now I have not received the refund and not taken any action from your side. So many times I had contacted the customers service, they had informed that, " it will be credited in your account with in two working days or maximum will take 10 working days" . Now I want to know the status of my refund.
              Hope you may do the needful.

              ANISHA
              CONTACT NUMBER [protected]
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                john felix paul
                from Chennai, Tamil Nadu
                Mar 29, 2018
                Report
                Copy

                Address: Chennai, Tamil Nadu

                I have more than 5000 rs in my payments bank account, but I am still unable to make even recharge transaction online payments through wallets.

                When I tried reaching customer care 400 number the IVRS does not have an option to connect to customer representative.

                Looks like they have blocked my wallet and no communication from Airtel.

                I am not able to make payments through online debit card which displayed in my app.

                Why do they allow me to load money into wallet when I cannot make transactions.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jerald Milton Prabu
                  from Coimbatore, Tamil Nadu
                  Mar 29, 2018
                  Report
                  Copy

                  Vemes services have been activated randomly on my account without my consent. I have been charged for these services @ rs.35 for 7 days. I do not want to lose any more money due to these random services which i have not asked for!
                  Please do deactivate the service & process a refund of rs.35 for [protected].
                  Please look into this issue and i want to deactivate these services permanently.
                  Airtel customer support has been notified about the posted complaint.
                  In my family everyone is having airtel sim...but there is no network all the time...And even in the Airtel broadband (wifi)..it is a very waste network..please solve my problem.
                  All number busy tone pravait me .i am not calling to another number
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ajassociates associates
                    from Chennai, Tamil Nadu
                    Mar 29, 2018
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu, 600031

                    We would like to change some of our post-paid sim cards to pre-paid cards. Also, we have to get some of our sim cards blocked too. We request you to take swift action regarding this. Kindly do the needful.
                    We have already contacted one of your representatives, mr. Premkumar, regarding this. But, still, we didn't get any beneficial response from his side. Kindly give us a clarification on what we should do.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      poopdang
                      from Delhi, Delhi
                      Mar 29, 2018
                      Report
                      Copy

                      Website: Airtel India

                      I am getting unnecessary messages from music and masti about using pop star and other what i didn't permitted. I have airtel prepaid connection using for 3 years. Now i observed that balance amount has been regularly cut and i receive a message from at-airinf saying that "you have been charged rs 3/- for using pop star and crazy racer game. This is happening for 1 months recently on but i have called 121 (Airtel customer care call center), they told it will be disabled later again after one-week same thing repeats!! Simply i lost my amount without making any calls if the amount is reimbursed and same not repeats again, i will be happy.

                      I strongly request to consider my complaint.

                      Thanks

                      Prakash bhandari
                      Mobile-[protected]
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ashu209209
                        from Delhi, Delhi
                        Mar 29, 2018
                        Report
                        Copy

                        Address: Valsad, Gujarat, 396191
                        Website: www.airtel.com

                        No network in meril endo-surgery pvt. Ltd
                        Bilakhia house, muktanand marg,
                        Chala, vapi 396191 (Gujarat) india.

                        Already raised complain 2 times. No response.
                        Last open complain is raised on 17 feb. No proper customer feed back.

                        Only false commitment to get the same resolved in 2 or 3 days.

                        As on today also its still pending. Me as a customer have faced lose of business which nearly cost me more than 3 lac.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mudit Vishwakarma
                          from Jamnagar, Gujarat
                          Mar 29, 2018
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110033

                          It has started from december onward that whenever i recharged or topup my mobbile the airtel self activated classyandglamvideos service which had been charged ₹15 for three days. This service had started without my consent or permission. The airtel company is cheating with us. The worst airtel company. And when started to deactivate the service it is not responding. Please if everyone who has been cheated by airtel please buycott this airtel company and port it to the other company.
                          Airtel customer support has been notified about the posted complaint.
                          Classyandglam video service self activated without my permission past many months. Lost many topups. Airtel big cheater grap all his customer money without any shame. Why not this service 'on request' who ever needs instead of self activated for all Airtel mobile?
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            gvnarasimham
                            from Visakhapatnam, Andhra Pradesh
                            Mar 29, 2018
                            Report
                            Copy

                            Sir,

                            I have airtel money account no [protected] and balance rs.1050/-
                            I tried many times make transactions but all transactions failed
                            I make compliant thru mobile, email to airtel but they are not responding
                            They send mail to me it will take 4 work days but not yet told correct reason
                            I waited from 26/02/18 to till date my problem not yet cleared kindly look into this matter solve as soon as possible

                            My contact no [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Apr 02, 2018
                            Updated by gvnarasimham
                            reminder
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sikkandar Rahman
                              from Rajgir, Bihar
                              Mar 29, 2018
                              Report
                              Copy

                              Address: Mumbai City, Maharashtra

                              Sir/madam, received a call from no.[protected] introducing himself from sbi manager stating that my atm card will deactivate on 27/3/2018 so in order to reactivate he asked the card number for verification, soonafter a text came.. Thank you for using your sbi debit card no.[protected] for a purchase worth rs.10, 000, 15, 000, 20, 000 & 4, 000 on pos [protected] at airtelmoney txn#[protected],[protected],[protected],[protected] respectively. So please cancel the delivery because the disputed purchase not order by me but from fraud person/ agency. Pls refund the amount
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Adnan Rampurawala
                                from Mumbai, Maharashtra
                                Mar 29, 2018
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra, 400010

                                I took a postpaid airtel connection last week for 500 rupees a month.
                                I was told that the benefits i get with the plan is that i get mobile insurance which cover the cost of any accidental damages.
                                3 days back i dropped my phone which resulted in damaging the back panel of my phone including a liquid leak on the display.
                                After availing the airtel secure i was told that sorry we cant process the request as the back panel is damaged.
                                At the time of joining the representatives behave nicely and make sure you take the connection but later dont care about the customers.

                                Complete sham.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jyoti Luthenza
                                  from Delhi, Delhi
                                  Mar 29, 2018
                                  Report
                                  Copy

                                  I got my aircel sim ported to airtel. But its not yet activated.. Guys what is the problem.? I need the same number and its not just these 10-12 days its more than that.. Please find a solution for this. I have already paid an amount to activate the plan and the person told me it will tak 7-8 days max... I need a solution for this asap.
                                  I only got it into airtel as i thought its a trust worthy company.
                                  Airtel customer support has been notified about the posted complaint.
                                  Very worst. My number also not yet activate more than 17 days.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Srinivasa Reddy J
                                    from Dharwad, Karnataka
                                    Mar 29, 2018
                                    Report
                                    Copy

                                    Address: Bangalore, Karnataka, 5600666

                                    Airtel postpaid connection: relation ship no: [protected]
                                    Bill no:[protected]
                                    Bill date:[protected]
                                    Internaional sms date:[protected] at 15.52.58
                                    Sms no:[protected]
                                    Airtel charged rs. 5/- towards sms international for the above number and same happened in the january month and charged rs.10/- for two sms messages

                                    My air tel post paid nubefr:[protected]
                                    Name:j srinivasa reddy

                                    This is fraud without sending sms messages how biling is done. Airtel can investigate and take necessary action to stop charging for the above and also request to take necessary action to refund the amount

                                    (J srinivasa reddy)
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      arvind1212
                                      from Jaunpur, Uttar Pradesh
                                      Mar 29, 2018
                                      Report
                                      Copy

                                      Address: Budaun, Uttar Pradesh, 233306
                                      Website: [email protected]

                                      Dear sir my airtel payment bank wallate account no. [protected] is debit freeze. I uanable to make transfer my money to any one due to debit freeze. I complain in airtel payment bank so many time. But no result found. I have so many case id 1230119, 1152400 and many. But they only diverted me. Please take the quick action against them.

                                      Your sincerely
                                      Arvind yadav
                                      Mobile no. [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Samiksha Jadhao
                                        from Phaltan, Maharashtra
                                        Mar 28, 2018
                                        Report
                                        Copy

                                        Address: Pune, Maharashtra, 411007
                                        Website: [email protected]

                                        I recharged on wrong airtel number. Number is [protected]. When i called that number it is showing as invalid. I recharged for 200... Paytm saying you have to contact oeprator. Airtel is declining my request. But if wrong number is of airtel company. They have to revert the transaction... Help to get my money back

                                        Email i'd - [protected]@gmail.com
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit