Airtel Complaints & Reviews

Dear sir,
I have purchased train ticket on irctc by using airtel money & payment gateway was zaak pay.
I have purchased ticket on 6th march, & cancelled it on 18th march-18.

Cancellation details are-
Date of cancellation -18/03/18
Refund processing date-20/3/18.
Refund amount-590
Reund reference no-zp566ba9af41423
Payment option-zaakpay pg.

Mode of payment - airtel money with credit card

Till now i have not received any refund.

Name krishnakumar shukla

With regards

Krishnakumar shukla

My Landline Number is[protected].I have received bill No. dated 24th March2018. Bill No.[protected], Relationship no. 15336508.
The Bill amount Rs.2125.83. We have paid via auto debit service by SBI Cradit Card.
Pl. find Transaction ID.[protected] Code. 040297 date 7thFeb2018
Transaction ID[protected], Code 031320 dated 8th Jan2018.

Hi,
I am getting zero network at my village.
Which is near dhampur uttarpradesh.
There is lack of tower in this area.
And i think they don not have any future plan to improve network in this area.

Area address:
Village: matora durga
Post: bhatiyana khushalpur
Dhampur,
Dist: bijnor
Uttar pradesh

Sir u r on trial for 5g network in india but at least improve the 3g or 4g also and one more thing if you have a tower issue and you are looking for empty plot area then we are ready to give it.

Please help us regarding network issue.

There is very low quality of airtel network in my area. This time i am very disappointed by the service. As due to lots of remainder to your reputed company in the market of technology i am not getting the good quality of signals and 4g network in my area. As i live on the ground floor it always shows no service or emergency. So i request u to please resolye my problem as soon as possible...

Sir,
I am not getting adhaar card no update confirmation sms on my mobile no.
I'm just only get this sms dear customer, we acknowledge your request to verify airtel mobile [protected] with your aadhaar. This will be done within 48hrs & you will be informed via sms.
[27/03 13:27] ts sonu: dear sanjeev maity, we have received aadhaar no. *4053 for verification of airtel no. [protected]. Txn id: 7c14e268eea1486bb4a891758ed2e423, 06-mar-18: 21 41. Your aadhaar no. & kyc details have been used for verification only & will be shared with dot & other statutory bodies as per govt. Direction. So pls check and confirm me for my mobile no.

There is very low quality of airtel network in my area. This time i am very disappointed by the service. As due to lots of remainder to your reputed company in the market of technology i am not getting the good quality of signals and 4g network in my area. As i live on the ground floor it always shows no service or emergency. So i request u to please resolye my problem as soon as possible.

Hello sir/mam,

This is maniykandan. R, in my area sumithra nagar, poonamallee, chennai, here signal strength is very very low. Phone calls also not clearly occurred. I'm already raised complaint through my no. [protected] before 4 months. Upto this nothing do it in your side. Why not rectify the problem. I feel airtel is a very very worst broadband and services.

I had ported my number [protected] from aircel to airtel. After verification my number was verified and got activated on 20/03/2018 at airtel authorized showroom, sarabha nagar, ludhiana. After confirming the status from the airtel personnel, i recharged the phone with rs. 495/- on 20/03/18 itself. The transaction id is[protected] which confirms the receipt of payment at airtel. Since thereafter, my number has been deactivated with no network. Despite repeated visits to the airtel showroom, the staff has neither given me any satisfactory reply nor has got my number activated. At times they say that my number has not been ported and on the second moment they say that the number has been successfully ported but has been deactivated by the authorities. I fail to understand that if the number has been ported they why it is deactivated and if not ported then why the airtel has received rs. 495/- from me vide the above transaction id. Previousely, i filed a complaint in this regard on dated march 21, 2018 on this site as well as with airtel. As a result, in furtherance of resolution of my grievance, i received a call from airtel from ph. No. [protected] on dated march 25, 2018 at about 11:24 am whereby i was assured that the said amount of rs. 495/- (448 + 47) would be recharged to my new/alternative number [protected] (The plan of rs. 448/- and the balance amount of rs. 47/- to be credited to this number) maximum by march 26, 2018. But, so far the same has not been done at the company's end. I sent another reminder mail to airtel on march 26, 2018 in the afternoon but to no effect. I, hereby, request you to look into the matter and kindly do the needful as committed at the earliest so that i may be able to use my phone at the earliest.... Regards, lakhwinder singh sood, advocate...132, block-i, sarabha nagar, ludhiana. Ph. [protected] / [protected].

Dear sir
I m using airtel prepaid simsince last 6 years but today one of your customer care service agent from your indore office mr vivek called me at about 11 am and misbehavied me on call he activated so many services in my no. And said your no. Will be deactivated shortly. And when i asked that i will complain you then he said do as u can
Parul khare
[protected]

Hi,

It has been really sad to observe the worst ever services from airtel. I bought an airtel secure plan in the month of nov'17.
I never have been careless in my handling of the phone,. However, i was never aware that slipping of phone i heard that my claim has been rejected due to mishandling when i complete my call and i am putting my phone in my pocket and but instead phone slip and drop on floor and screen broken it and i slipped due to y carelessness. What a rubbish statement ever...

I have been told that claim is rejected.

Hoping to hearing from you soon.

Thanks
Santosh sharma
[protected]

I have ported my number [protected] from Vodafone to Airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my official calls and I am going to consumer forum against it.
This is such a bad service for prepaid users like us. We wholly depend on our phone. I urge you to start my number immediately.

I have registered for 1909 to start 0, i. E. To stop sending all your promotional activities such as mentioned in the subject. Despite the same, every day i have been nuisance messages like the above informing that my account will be debited rs.../day for such services.

I have been repeatedly telling airtel not to send any such nuisance messages to my airtel no.[protected].

If the above services are not stopped immediately by airtel, i shall be constrained to file a case in the consumer court for causing such mental agony to me.

Regards,
A. V. Vaikunta srinivasan

I have written this email to nodal officer airtel north zone but haven't received any response.

Hi,
My name is gajendra singh ([protected]).

Why this email to you?
It’s been 15+ days i am facing network issues in noida sector 15 up (Pin-201301) area.
I called your team at 8:30 pm on 26 march 2018, monday. My total call duration was 100 minutes approx.
I had words with these people in series based on their level of capabilities to answer my queries but all got failed to resolve it.
Anupam chauhan : senior manager zone – north zone
Sahas nischal : manager– north zone
Satish kumar : supervisor– north zone
Kirti kumari : executive – north zone

My concern :
I am paying for 4g network and good quality network and from last 15 days i am having 3g network only with 50% call drops everyday.
In today’s call - anupam chauhan : senior manager zone – north zone told me that you have to enjoy the same speed and network till end of april 2018.
Why this information was not shared on email or call before?
Why would i as consumer should pay you for that past and upcoming bad downgraded services?

My demand:
Send a mass email to all your user that you will take fix the network issues in next 40 days or end of april 2018.
Or
Wave off next 03 months bill from my account due to downgraded services and no prior information or no final information about this issues resolution.

Waiting for your kind and early response.

I got message on 1:26 am that i have activated masti pack on airtel number and deducted 49 rupees. The pack was not activated by me. When i called airtel customer care they told me that the service was activated by message service but at the time of pack activation the mobile was not in use. I saw this type of many complaints done against airtel and after calling them they show that it's our mistake that the service is activated. I want my full refund.

Hi,
Two years back i left from country and got my number changed from post paid to prepaid from two airtel stores.

One of the rep from these two stores allegedly gave a postpaid connection on my name to[protected].
One store at tilak nagar-jail road delhi
Another one at - district centre janakpuri delhi.
I did updated them that i am leaving country that’s the reason for converting to prepaid.

Allegedly took advantage of confidential information and gave the sim to unidentified person.
It’s violation of section 420 ipc by inducement of sim card to unidentified person.

Came to my notice via airtel app.

Please have this resolved.

I opted for mnp from tata indicom to airtel prepaid connection. Due to incorrect info taken by store lady, im facing isues. I had been to the airtel store in madhapur 7 times till now, how ever i still did not get my prepaid sim activated. They keep giving false information that it will be done in few days. Don't make a fool of the customer. Horrible.

Please fix the problem as fast as possible it's an emergency i'm not able to contact anyone network issue is worst in kothanur, bangalore for the pin code 560077 please fix it. I'm not able to hear anything while call from other end. When i'm out of this area everything falls into place. Only in this area i'm finding this issue. Im trying to contact airtel customer care no one is responding.

I am using airtel sim and i located in bangalore, karnataka. When i call to any number it is line busy or all channels are busy. I tried lot of times again and again line is not getting. Sometimes important calls also not able to connect. So i planed to change airtel network to any other like vodafone. My friends are saying same problem they are faced and change the network to vodafone now vodafone is working very nice

Respected sir,
From airtel on 23 march, 9.33, 9.35 am checked offer from sms that recharged rs - 398/- unlimited call, 1gb data /day for 70days. But after recharged given only 5gb data.
This is sms
1) rc16:loc mobile @ 30p, 28d
2) rc199:ul l+n+r+39.2gb-28d
3) 398-ulcalls+roam+70gb-70d
4) ftt 120
5) 98-2.5gb 4g/2g-28d
6) rc22:std [protected]@30p, 28d
7) rc55 : rs.50tt
8) 100 l/n sms - 30 days @rs4

My ph no - [protected]

Today[protected] near about 1 pm ...I recharged with Rs 99 (by phone pe), benifit o[censored]nlimited calls and 1GB data for 28 days...which I found in my offer by dialing *121#...I also got message of successful recharge...and messsage of conformation of plan activation at 1:08 pm...After that I called 3times...my main balance was deducted...I called customer care ...told about everything...They told that today no recharge is done in my mobile number...plz...help me...as soon as possible...plz refund my payment

My airtel number is [protected]
( Prepaid ) West Bengal