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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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V
vipin146
from Agra, Uttar Pradesh
Mar 15, 2018
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

We have complaint about the network issue but no action yet taken by the airtel team, we are unable to run business effectively. You are requested to take action on immediate basis.
Unique service request number is 83913097
Vipin kumar
+91-[protected]
Ishan fashions pvt. Ltd.
H-146 & 147, sector-63, noida (Up)
E-mail: [protected]@gmail.com
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    BDBala
    Mar 15, 2018
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    my 1 year old airtel number is deactivated

    Address: Tirunelveli, Tamil Nadu, 627811

    Dear airtel customer care officer,
    I have used a airtel prepaid sim since 2016. Few months later, my sim was deactivated. When i contact the customer, they said that your sim was deactivated due to not in use for a month. And they also told that my sim will also sold to someone. When i go to the nearby airtel showroom and ask about my sim card, they told that your sim with old number could not be activated. So please help me to retrieve...
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    Brishti Roy
    from Agra, Uttar Pradesh
    Mar 15, 2018
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    Sir, i am soma roy

    I want to complain about my airtel wallet which is freez as i have to pay my electric bill which is not proceeding.

    As it is again and again showing that (Sorry, we are unable to process your request. Plz try again after sometimes.)

    Sir,
    I request you to resolve my problem as soon as possible.

    Thanking you
    +1 photos
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      V
      Vignesh59125
      from Dindigul, Tamil Nadu
      Mar 15, 2018
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      Address: Salem, Tamil Nadu, 636009
      Website: consumercomplaints.in

      I have ported aircel number to airtel and after that a message came without signal ranging from airtel sim that 'your network has been registered. Restart your mobile once'. I have restarted but no network shown!

      After that it's about more than 10 days, i'm restarting and checking the signal consistently but the network signal isn't came, yet.
      I request you to solve the issue as soon as possible.
      Airtel customer support has been notified about the posted complaint.
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        C
        Chandanmeta9
        from Vasai-Virar, Maharashtra
        Mar 15, 2018
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        Address: 743435

        I tried to recharge a prepaid mobile [protected] on today afternoon and the transaction also successful but on this above mobile i got a sms from erchrge that "bill payment of rs.149 successful with receipt no." (Screenshot attached). No recharge done. I want to know that what is the bill payment of any prepaid number? Which receipt number is this? What type of transaction is this?
        Next i retried for recharge again and recharge successfully but money deducted twice.

        From - chandan meta
        Mob - [protected]
        Email - [protected]@gmail.com
        +1 photos
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          D
          dev.dayal
          Mar 15, 2018
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          Address: Bageshwar, Uttarakhand, 263642

          Hi,
          We’ve been waiting for your positive response last one week but have not received any positive response from your side regarding queried ([protected]), we are feeling guilty. Due to this problem we are facing financing loss and business losses. We have many times inform you but you told us every time for waiting. Finally i am waiting last time otherwise i will take further legal action and whatever i have got financially loss as well as wasting my costly time you will be fined. I am not satisfied with your services for resolving my problem. I hope you all that this problem should be resolved as soon as possible.
          Airtel customer support has been notified about the posted complaint.
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            J
            Joseph Devadoss
            from Coimbatore, Tamil Nadu
            Mar 15, 2018
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            Address: 630002

            My airtel prepaid mobile number is [protected]. I recharged my mobile first for Rs.449 and it is initiated and its reference number is[protected]. Yesterday I again recharged for Rs.349 and its ref.no. is[protected]. Still my mobile shows zero balance. I feared Airtel also becomes as Aircel. pl. clarify
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              R
              Rohit .choudhary
              from Delhi, Delhi
              Mar 14, 2018
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              Address: 110091

              I think sim upgrading is free for all but i was charged 25 buks by them.
              I was in a hurry that's why i paid for it..
              They told me free 4g sims are not available right now and you have to pay for it if you waana upgrade your sim card.. i talked with the customer care services and they told me this is totally free.
              Why they charged me 25 buks of a free sim card...
              I want my 25 bucks back.. i am totally Disappointed with your service...
              THANKS
              +1 photos
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                S
                Santoshmfb
                from Mumbai, Maharashtra
                Mar 14, 2018
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                Address: Mumbai City, Maharashtra, 400015
                Website: 56789.airtel.in

                Today I have got message
                CLASSYANDGLAMVIDEOS service has been activated @ Rs35.0 for 7day(s).Txn ID S[protected], 14Mar18 12:46. Service will be renewed after validity expiry.To use, click http://classy.bestoffoodrecipe.com (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789
                Its around 12.46 pm when I was having my lunch. I havent subscribed for this service. But I was charged around rs. 35.
                After around 15 minutes i have deactivated above service.
                Kindly resolve the issue.
                Airtel customer support has been notified about the posted complaint.
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                  P
                  p_sai10
                  from Mumbai, Maharashtra
                  Mar 14, 2018
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                  Address: Mumbai City, Maharashtra, 400067

                  I have been allotted postpaid airtel No [protected] for the Airtel data card
                  which I am supposed to have got today in place of Tata Photon.

                  But the same is held up for want of Address verification. I was asked to contact [protected] for fixing up for address verification. But this number is of some lady who used to work in Airtel 2 months back and now is in Paytm.

                  I have been given the sim but am waiting for the dongle and also then it has to be activated. Can I request for urgent action as the Tata Photon will stop working any time.

                  Thanking you
                  Prabhu Sainani
                  Kandivli (W), Mumbai
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    azaadkm
                    from Noida, Uttar Pradesh
                    Mar 14, 2018
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                    Address: Meerut, Uttar Pradesh, 250001

                    Please listen my problem.i click my right Mpin but i am not able to transfer money or recharge through airtel payment bank.when i registered my wallet that time date of birth i do not know because that i had to pay airtel broadban connection fees so i registered hastely.i send you my aadhar card copy and pan card and my mobile number is [protected] and this number id is aadhar card .
                    Airtel customer support has been notified about the posted complaint.
                    Mar 14, 2018
                    Updated by azaadkm
                    update my right date of birth 25/12/1991 and my correct name azaad kumar

                    Mar 14, 2018
                    Updated by azaadkm
                    my email id is - [protected]@gmail.com
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                      B
                      Binita14
                      from Pune, Maharashtra
                      Mar 14, 2018
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                      Website: www.airtel.in

                      Dear Sir/Ma'am,

                      I am Binita Solanki.

                      I applied for Postpaid MNP in Airtel Network.

                      At time of MNP Executive of Airtel (Mr. Sandip Parte ) told me about below mentioned plan which includes below benefits
                      1) Plan would be Rs.349 + tax for lifetime
                      2) In 1st bill I ll get 50% off
                      3) till 6 month i ll get another Rs.50- off.
                      So my current plan for 6 month would be Rs.349-Rs.50+Tax but now my 1st Bill I received & its showing Rs.399-50+tax & this is for only 6 month later it ll be Rs.399+tax.

                      Today I called Airtel Executive to confirm the plan, he told me that he left the Job & he can’t do anything. I asked about his Manager's Contact Number, HE told me that he deleted all contact details.

                      He was behaving very rude & told me contact to online Customer care.

                      Kindly give me my committed plan benefit which is Rs.349+tax & for 6 months 349-50+tax

                      Regards,
                      Binita
                      Airtel customer support has been notified about the posted complaint.
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                        T
                        Techvideo
                        from Kolkata, West Bengal
                        Mar 14, 2018
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                        Address: Patna, Bihar, 800004

                        Fraud Call on Mobile
                        I got Call from No.+[protected] for Adhar link with mobile number verification, computerised AIRTEL caller asking for Adhar no d OTP

                        I'm updated d have heard of such fraudulent cases due to which i did not entertain them much, but however there will be innocent people who fall for such frauds.

                        Request you to please investigate this and ensure that the people behind such type of cyber crimes

                        Thanking ANURAG
                        [protected]
                        [protected]@gmail.com
                        Patna (800004)
                        Bihar
                        +1 photos
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                          V
                          vickydeore
                          from Pune, Maharashtra
                          Mar 14, 2018
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                          Address: Nashik, Maharashtra, 422009

                          I went to airtel store in nasik (Mh) for mnp (On 13th march 2018) & was asked to pay rs.50/- for mnp & that too in cash only. As per my knowledge, trai has slashed mnp charges from 31 january 2018 to rs4/-. Mnp charges are only rs.4/-, however i asked that will i get any receipt or balance in my ac, they simply said no. Will anyone let me know why airtel is charging huge fees for mnp?
                          Airtel customer support has been notified about the posted complaint.
                          Mar 20, 2018
                          Updated by vickydeore
                          20Mar_18

                          Still no reply from AirTel
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                            N
                            nipundivit
                            from Hyderabad, Telangana
                            Mar 14, 2018
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                            Address: 500094

                            Airtel customer care and technicians are fooling me everyday since last 3 days. On 12th March 2018, I fixed the slot of 6 PM to 7 PM for the services, because they told that they do not work after 7 PM. I took off early from my office, but after speaking with technician more than 5 times, finally he said sorry. He is unable to visit as he got stuck with some other customer. He kept on saying that he will come within 10 minutes etc.

                            Next day again, I fixed the slot at 6 to 7 PM. But, again after talking several times with technician, this time also he wasted my time. Finally, he said sorry. Now, I cant make it.

                            Then, I called customer care airtel. Spoke to them for 30 minutes, spent Rs.60 on this call. I was promised in writing that the technician will come to my place at 8 AM sharp on 14th March 2018. But, no call, no service. They are just pathetic.

                            The, I called airtel customer care on 14th March 2018, at 2 PM. Then they were so rude to talk to me and they kept on saying that we can't provide you any service at 8 AM.

                            I want to put mental & physical harassment claim of Rs.1 lakh on Airtel due to this problem. Also, I want my service to be done free of cost and 8 AM in the morning or after 9 PM in the night.
                            Airtel customer support has been notified about the posted complaint.
                            Mar 14, 2018
                            Updated by nipundivit
                            We are working in a private company and we also work some days whole night, or early in the morning or sundays etc. This type of statement is totally unacceptable that their technicians do not work at 8 AM. Everybody in this world should be flexible with the timings, in case of emergencies.

                            I have a small kid of 5 years old, who is having school holidays. What he should be doing without TV? If your technicians do not listen to seniors, then better to terminate them.
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                              S
                              Somveersaini
                              from Delhi, Delhi
                              Mar 14, 2018
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                              Address: 123029

                              I ported my airtel sim rajasthan circle to airtel haryana circle. On 4th march. Now it has network and calling facility only. And internet not working although i have proper apn settings and data pack.
                              And when i try to call 121 or 59059, it redirects to the airtel services and ask me to enter my number. Next the twist is it says wrong number on correct info.
                              My number is [protected]
                              Kindly resolve this asap.
                              Airtel customer support has been notified about the posted complaint.
                              Very poor network speed please check it
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                                barve.ravindra
                                from Pune, Maharashtra
                                Mar 14, 2018
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                                Address: Pune, Maharashtra, 411002

                                Dear sir / madam,

                                I have sent the request to port our 5 mobile numbers (Corporate plan) from airtel to other service provider, about 20 days back. It has been rejected by airtel without any reason to our new service provider. It should have been through within 7 days time as per the tri norms.

                                There is no communication to us either from airtel regarding the same.

                                I will appreciate you will look into the matter, without any further delay.
                                Ravindra
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  R
                                  Ramkumar33
                                  from Bengaluru, Karnataka
                                  Mar 14, 2018
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                                  Address: Chennai, Tamil Nadu, 600130

                                  Hi team,

                                  I have raised an request for airtel broad band in chennai (Thlambur). Initially they told service is available at my location. They asked me to pay 1000rs.

                                  I paid through online. Then they asked me for address proof i told give me time just now i have been relocated to the new place. They told not a problem u just pay additionally 200 rs. To the below mentioned account number. We will prepare the documents and share it with you.

                                  Late the person from airtel service called me and told, we cannot provide the connection in your area since we don't have fibernet available @ your place.

                                  So i contacted the team saying that this was the issue. They agreed to refund my amount that is (1000+2000. But i got only 1000 rs. Remaing 200 they told me will be provided shortly. It has been since 1 month. I never received the amount. If i try calling that person she is not picking the call. Don no to whom i need to address this issue.

                                  Her details:
                                  Name: priya
                                  Number: [protected]

                                  Now she is not picking the call
                                  Airtel customer support has been notified about the posted complaint.
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                                    A
                                    adagro
                                    from Raipur, Chhattisgarh
                                    Mar 14, 2018
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                                    Address: Indore, Madhya Pradesh, 452001

                                    This is to bring to your kind notice that we are using three mobile number i. E.[protected], 404, 403 of airtel company.in order to deactivate the booster plan of mobile no. [protected] worth rs 250 per month, we had post a letter to airtel office, south tukoganj branch as a reply we were informed that the entra charge value rs 250 will not to be added to your bill from jan 2018. But the jan 2018 bill me received was attain with the amount added in it. With the query when we went to the office, their staff member miss swati wagh notify us about the sms and also assign us an information request no i. E. Ritm0098817 she also ask us to pay the will reducing the entra amount of rs 250. We had settle up with paying rs 1829/- after reducing rs 250 from rs 2079 on 12.2.18.
                                    The march bill we received was again supervise with the same problem. Infact the previous balance of rs 250/-was also added. Our company member mr. Vivek shukla went to the office in south tukoganj with the copy of the bill. There one of your staff member misbehave with our company member and on a very rude tone ask us to port our no. If we have any problem. We have already been trying to stop this plan since last three month. It was the company who was taking thing as granted. Such type of response is not acceptable from such a big company.
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear sir Airtel mera number[protected] main 2nd March 93 ka recharge kiya tha 1 GB internet and local STD call unlimited 28 day validity Lekin mujhe 10 Din service Diya Phir band kar diya please sir help me

                                    to remove booster plan of mobile no.7869962403 amounting to rs 250. - Comment #3039272 - Image #0
                                    to remove booster plan of mobile no.7869962403 amounting to rs 250. - Comment #3039272 - Image #1
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                                      Mohitgandhi007
                                      from Jodhpur, Rajasthan
                                      Mar 14, 2018
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                                      Address: Ajmer, Rajasthan, 305001
                                      Website: Airtel

                                      I dont want any bollywood scoop services on my mobile-airtel-[protected]
                                      Every now and then you announce and take money from my account. I did not ask and i dont want all these services. Kindly stop it and you have taken rs.35/-from i account and kindly put it back. Even if i give message stop they deducted my blance. Kindly stop this and i dont have time to waste like these giving message. Thanks. Kindly stop unneccessry cutting off. I dont want it.
                                      Airtel customer support has been notified about the posted complaint.
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