Airtel Complaints & Reviews

There is a discrimination between prepaid and postpaid charges in airtel chennai circle. The post paid charges for unlimited calls, unlimited roaming for a month is ₹399 +18% tax whilenin prepaid the charges are ₹199 including taxes for 28 days. This is 50% lower than postpaid which is abnormal. Help needed to direct airtel to provide even offer to postpaid too.

Hi,
I've been facing service disruption (No service outgoing voice & sms) on my postpaid mobile # [protected] since last one month. Multiple complaints has been logged and both support & technical team closes the tickets w/o providing solution saying no issues at their side. The issue escalated to airtel appellate team and nodal office however no solution to fix my problem and not sharing the upc code for porting out.
This is completely frustrating the customer.

Start date of incident: 6th mar 2018
Mobile: [protected]
Desc of incident: mobile # no service (Outgoing voice & sms), also port out (Upc not provided) and charged for no service which is ecs activated, request waiver not taken

Hi, my number mnp not activated till now. Its been 18days from deactivation from parent idea network. So many times called to customer care and given complaint from through personal mail id and twitter also, contacted arc where i submitted documents but all saying "further reviewing". How many days you people will review for details. Its been harassing situation for me to get activation of my number. All my banking, cards, office contacts are with this number. I need proper reason and need urgent resolution for this issue.
- sreekanth

Adding up: ix272744 - generated on march 8th 2018 and got message from airtel on march 18th 2018 that "porting requested to my number validated by idea and number will be ported in to airtel by[protected]:00:00" but till now its not activated.

Despite of my several request to customer care center anna nagar west no action has been taken so far every time iam recharging 4g pack but gets the speed and network of 2g. I think enough is enough this time if you are not going to take any action then i have to file a consumer case against it even i have all the evidence with me and going to swith to idea network.

My aitel dth set of box is not working. I am raising the complaints for multiple times. Technician in not attending.
1. After so many ads the call center person either pretending that they are call is not audible or the airtel signal is not correct... I am using airtel number...
2. The communication is pathetic
3. Most of tthe times they are not registering the complaint
4. They say the arrange a callback — in 5 days i have not received any call back
5. No local technical visited
6. Every time taking as new complaint and taking 2days tim

I hv a number [protected] from delhi circle.. Whenever i travels in romaing it doesnot latches with other state network. Last time i faced this issue 4 one month when i was in bihar and my issue was solved by after swapping the same.. Now i in bihar again and i am facing tha same issue.. If it is not seolved within 4 hrs. I will drag the company in court as i am facing business loss. My alternate number is [protected].

Dear sir /mam,
My airtel prepaid no is [protected] of delhi ncr. Now i am staying in begusarai, bihar. I want to change my prepaid connection to postpaid connection. I have requested for postpaid connection through website my times but after your call centre executive call me telling that field executive will reach to you shortly or today within 2-3 hrs but till date no one contacted.
So i request you to pls consider this issue and try to resolve it asap.

Complain 84484364.
I was supposed to get my refund by the 28/03/2018 and nothing refunded yet. I did raise this complain on 02/04/2018, however so far no call has been made to me to discuss the issue. It is so pathetic to deal with airtel nowadays. It's the worst company i hv ever dealt with. I want some one to contact to me asap to get this sorted. I am already up on filling a legal complain with consumer court now.

I never experienced this type of cheating... I gave necessary documents and my finger prints and got sim on my hand in airtel show room salem fairlands branch.. They said with in 30 minutes sim will be activated but after 30 hours also not activated.. I keep on tried and end up with registration failed msg..15 days am out of station when am back and approached airtel office i was shocked the numb was given to some one!! I paid 300 rupees. Rupees is second thing i wasted my time and hope..

I have been following for my sim [protected] activation from feb'18 last week on my personal account after all the documents at chintal airtel store hyderabad-500054

I tried so many customer care executives at begumpet and airtel store chintal (500054). But there is no use.

All my financial transactions and important calls failed because of airtel.

People says me they are working for resolution from last 45 days.

Some of begumpet supervisors and team leader and escalation manager, people are giving false commitments and nobody is working for resolution.

01. Mahesh-supervisor
02. Ramya — supervisor
03. Vinay — supervisor.
04. Sai nath — supervisor
05. Subramanian — supervisor
06 bhargav — escalation manager : he is saying let you hold on call, he don't have any problem. — useless team.

I frustrated with everyone of airtel staff.

These people are behaving with customers like this. (45 days is not a enough time for resolving??? And teaching me airtel process.)

As per message from airtel, my mobile number has been blocked with effect from 30.3.2018 for its being out o[censored]se for last 3 months. The number has been in use for last more than 10 years and was not used in last 3 months as i have been out of the country. Number is required by me urgently as it is with all my contacts. The number may please be revived urgently and advised to me.

Dear sir/madam,

I got a call from bharti airtel as they wants to build a airtel-4g mobile tower in my plot,
And the important thing is they need a health card from indian health organization from destimoney.
Was it mandatory??
Can u plz give some info about it, either its real or they r doing some fraud in name of airtel 4g tower.

Thank you

I'm here for the problem regarding your network of airtel. The problem is as soon i starting to use internet or sending sms or any activity on my cell after 2 to 3 minutes, the internet not working, it's not working with upload or download speed inshort situation like i've no net connection and when i send the sms the sms doesn't sent. It is like the interval that airtel services don't won't us to use their services for which we have paid
Area: mansa, gujarat
I'm not including mo. No. Ncz it is general problem in our area

I have been charged excess for no use of the data card on my post paid card. I have been using rather not using the airtel data card since a few months and i am still billed excess beyond the post paid amount i am contracted to pay every month. I have not activated any additional service on the data card, why are additional services being activated and charged for without my consent.

I have made excess bill payment in the last few months and i don't intend to continue to do so in future. I had like the amount to be waived off that i was promised for. I have made multiple calls to place the complaint about the same and also asked for a confirmation mail or text regarding the waiver amount which i have not received and you have conveniently added it to my next bill as pending amount. I want the bill settled from your end and would like to discontinue the service i have not been using.

I would have continued to pay the bill happily without even using the services for the amount that i have agreed upon. But why am i being billed so much in excess when i don't even use the data card.

I want this addressed at the earliest and clear my pending amount and disconnect the services. This is the second time i have a terrible experience with airtel. I never would want to use your service nor would i ever recommend to anybody. I would like to close my association right here. And want no mails or calls from your end. Or else i will have to file a case for harassment.

Its been a week since i am facing this issue. I have a plan of 1gb per day and 6gb addon data. I have a total stored of around 40 gb from the unused data carried on so once i exhaust my 1gn per day quota why i am a getting slow speed. Its as slow as 30kbps and is very very frustrating!!! I never had this issue in past.

Please listen to my request and do something about it

I am receiving unwanted sms charged to my mobile number [protected] airtel prepaid account by a$ftarot although i have registered for dnd. Each message eats away my currency by re.1 or less. Please stop this nuisance. This messages operate only during night, between 11pm and 5 am. So far i received about 20 such messages. Is airtel purposely doing this?

I'm using airtel sim for last some weeks... And the main problem here is that whenever i am searching network there is not airtel network as result...
You are claiming that your network is the fastest network,, but i am challenging that your network is the lowest, weekest and baddest network of the world.

If you have dare prove me wrong.
[protected]

Airtel — Block sim card number [protected]

I have lost my cell phone along with the airtel sim card number on the 7th April 2018 in Tuni - Andhra Pradesh. at around 08:00 pm.

Please arrange to block the sim card immediately.

Please confirm that the same has been locked by you and also let me know the procedure for obtaining duplicate...

Regards

Somnath Singh

Airtel claim fastest 4G network but in Vaishali Nagar and Pratap Nagar, Jaipur download speed of Airtel 4G is 0.4MBPS .
When complaint at [protected]@in.airtel.com reply received in your area our network is good means they feel customer is not important for them.
Airtel gives there add in TV that fourth time okhla said fastest 4G network in India but this is not true in Jaipur capital of Rajasthan speed found 0.4mbps which is slower than 3G.

28/03/2018

I made an online recharge via PayTM app for Airtel Tamil Nadu - Prepaid for Rs. 509. PayTM showed me a confirmation for the same after 5 mins, but even after waiting for 20 mins, I didn't receive a recharge on my mobile. After navigating for 1 hour on an IVR call at PayTM, I was told that my issue can only be resolved at the operator.

At this particular time, I did not even know what the issue was, I thought it was simply a case of bad transaction. Airtel told me that Paytm will "self" realize their mistake and refund my money in 10 working days. When no such procedure started on Paytm's side, I decided to contact them again. After threatening them with a Consumer's Court complaint, I got them to contact me. They told me that I recharged the number "[protected]" instead of "[protected]".

After this I contacted airtel. After Waiting for 30 mins on an IVR call, I finally could speak to a service rep. He basically denied any assistance outright and told me that it was my mistake. I asked to speak to the manager. The manager after telling me that he could help me, told me that as I have made a mistake in more than 1 digit, the case is hopeless and that I have basically lost Rs.509.

They fail to understand that even though I have made an error in more than 1 digit, it's human to do these mistakes and the company policies should be flexible enough to ensure that their customers do not incur such losses.

I am hence using this platform to complaint about this issue, and hoping for a refund.