Airtel Complaints & Reviews

Hi,

For the number [protected] porting request has been made to change circle from tn to wb state.

The request has been verified and approved and same notification has been sent to me but sim not activated.

My sim shows no signal.

Please find message from airtel

"[01/03, 1:18 pm] shawarjun007: dear customer, your porting request for mobile no. [protected] to airtel has been validated by bharti airtel (Gsm). The number will be ported-in to airtel by[protected]:06:00.033.
[01/03, 1:19 pm] shawarjun007: important info: once your mobile displays no network, please insert the airtel sim in your handset and call 59059 to verify your details."

Contact : [protected]

Kindly get the activation done as all process has been completed from my end.

Regards,
Arjun shaw

I have converted my mobile ([protected]) from airtel postpaid to prepaid.
I was told that first recharge i need to do in store and later i can do online. I followed the same.
Now when i try to recharge online using different ways like airtel app, airtel website, paytm etc..
Every time it says transaction failed.

I called customer care and there is no proper response from them.
Please help me in resolving the issue.

I have been using airtel secure service since the very beginning. Recently the screen of my phone broke and needed a replacement, for which i asked airtel for help for my screen repair, but it was declined straight off. The reason given that till june of 2017 i was using a samsung note 5, the price of which was ₹ 60, 000, and i was paying the airtel secure amount accordingly. After june i started using an i-phone 7 the price of which was ₹ 50000.
I have been denied the services of airtel secure because i have been charged for paying for samsung and claimed insurance for apple... I was under the impression that my current phone is insured under secure because while charging for the same airtel was never interested in clarifying or knowing which handset are they securing they are just interested in monthly premiums which they get on time.
I don’t understand why don’t they repair my handset for which they have charging for months. This looks like a pure scam

I registered with airtel paymen bank (Apb) and i added 3000rs to the wallet immediately because i wanted to transact eith payubiz gateway which accepts apb wallet.
When i tried to pay using apb it says i cannot pay using apb wallet.
Now when i sent an email to the apb customer care they sent me this reply.
Dear sir/ma'am, greetings from airtel payments bank! This is with reference to your email regarding wallet to wallet/wallet to bank transfers for your airtel payments bank wallet account no [protected]. We regret the inconvenience. Please be advised that, as a part of being compliant to regulatory changes from rbi, we have discontinued offering (P2p) person to person wallet transfer & (P2b) person to bank account transfer effective 26th february 2018. Furthermore, at this time, we are unable to upgrade wallet categories to a full kyc product, we will reach out to you once this is resolved. Meanwhile, do continue to enjoy using your wallet account by a host a features we offer: - recharges to multiple operators (Dth/mobile etc) - bill payments (Electricity/gas/water/landline/insurance etc) - exclusive cashback offers & much more if you have any other questions, please feel free to reach out to us. We will be glad to help in any way we can! Thank you for being a part of the airtel payments bank family! Best regards, anjali service specialist airtel payments bank limited

I was trapped by apb. Please help me to withdraw my money back to my account.

Thanks
Imtiaz
[protected]

Yesterday (1-mar-2018) onward my airtel mobile no stopped working suddenly. I was using that no since 2015. Then i visited a airtel showroom in madurai opp to madurai district court. There were no response to the customer, all the customer were unsatisfied with their service. They didn't recovered the instead the try to charge me rs.25, and my proof and a photo to give new sim card. When i asked them to solve my problem, that cc girl said that is none of their business. She didn't at-least tried to solve it will the collaboration with their tech team. Utterly disappointed.

Sir,
Recharged for wrong mobile no. The no i recharged wrongly is[protected] forrs399. Transaction i'd[protected]. On march 2nd2018.
Kindly reverse that amount into my account merlin feby a/c no. [protected] hdfc bank hsr layout sector 4. I wanted to recharge for my mother and now i made a fresh recharge for her
Kindly resolve this for me.
Regards
Merlin feby

I am residing in saudi arabia.
Using my airtel indian sim for receiving bank and other services otp's mainly.

Because here local sim calling charges to india is far more better compared to airtel roaming charges.

Sometimes unexpectedly i make call from airtel sim since i keep two sims in one phone this happens.

The moment i realise that i made a mistake, rs.99 will be cut from my account and international roaming will be automatically activated.

And there is no option i find to deactivate the service to avoid auto renewal.

Please provide me an option to deactivate the international roaming service.

I kept searching on internet but there is no solution.

Thanks

We are unable to get the signal inside office, not even the traces of signal, i seriously have no idea why it is been so, outside the office signal strength is excellent, don't know what happens inside the office we don't even get single tick of network, while idea and jio are working absolutly fine. Even our clients who visits our office are facing the same problem which does not make comfortable for them while they are on call reception. There might be requirement of signal booster kind of thing inside office probably. I have even gave complete teicw before with reference to the above mentioned complete till now no improvement has been notified nor non of any service person have come to check the this problem. I requested you provide us some signal booster even that has not been done by you. While other network like idea and jio could provide better network at indoors, i seriously don't know what wrong with the airtel network. Because of this issues we are missing some important calls from our clients and site engineers. Please try to understand intensity of problem, and please provide the solution. If at all you are helpless in this issue please feel free to tell the same, we ll find some other alternatives. But please don't come up asking time like 15day, 1month. We have lost so much by this issues and we are not ready to take this any more. I hope you can understand our pain because of this issues. Hoping that airtel will never give up their costumers

This in in regard to a recharge done online from the airtel website in the month on december[protected] of rs. 448.

Its sad how a company of your bandwidth is waiting for customers to claim their refunds. Its been about 3 months that i have received my refund for a failed transaction that i was charged for.
Pfa my email correspondence. Its disappointing that i have been asked to do go to my bank and ask the refund from them, illogical isnt it?
Hope to receive my refund at the earliest.

My adhar and 2 prepaid mobile sims of airtel belong / purchased from patna (Bihar). I am presently in bhiwadi, rajasthan. I tried to link adhar dialling14546 when i was asked to suffix 0, but that too did not work as it was anonced to be invalid number. I cannot go to any retailer here nor i am to move to bihar within coming 3 months. Any support please. My sims and adhar belong to same state, viz. Bihar.
Shakuntala prasad
Mob. Nos. [protected] & [protected].

March 1st 2018, i had rechraged 110 rs at 12.48 (Ref[protected] balance deducted by bank but recharged have't done... This same happens for another 2 times 2.38 and 9.33 and total 330 rs from my bank deducted still my balance not done...
On the same day i complaint to customer care they told me need to contact another dept so and so
I completly unsatisfy this network... And i need to change my network to another brand...

Reply to [protected]@gmail.com

No 3g and 4g network is available in my area... My internet speed is too slow... K have unlimited 3g plan active on my phone... But no network is there... Internet speed is slow as 2g... Very bad network.. Pls help... Internet is not working. Very bad network of airtel in my area.. Wasted my money... I changed my internet settings also but nothing happened... Pls help

My mail to airtel, nodal officer, appellate,

Today the balance showing is rs121.00.
Attached screenshot
Kindly refund my full money rs150.00 do not keep credit in my airtel account, my airtel account displays data caps of 1gb per day instead of 1.4gb per day.
Hope airtel ensure not only all my no's but all airtel prepaid subscribers are treated at par with the current features of data, voice, message, etc. An aggreived common man of our great bharat.
I want to initiate the process of porting all the no's from airtel to other service provider. Kindly mail the process urgently.

I have taken up new broadband plan of 700/- per month from airtel yesterday for 6months in advance. After payment and activation of service, i was refused to amazon prime services even though i am eligible for the plan.

I also have a post paid number and yet they refused to activate amazon prime as they have advertised.

So i have requested for the refund of remaining 5 months for which they said they cannot provide refund as per their policy itseems and this whole conversation was with airtel appellate authority so there is no point to think they are reliable. They were very good when jio was not there. Looks like things have changed.

If you are looking for prime then i recommend you buy it directly from amazon but not from airtel offer.

Note: the 500gb bonus data won't be rolled over by end of the month itseems.

This is my experience so far as on march 1st 2018. Hope they resolve it soon.

Hi hello I’m somanath unfortunately you’re old customer nowadays am facing lot of network problem. I’m staying in karthik Nagar Marathalli post bangalore 560037. This is very idol place of Bangalore. And I’m facing netwoyrk issue here in my home. I’m not able to browse internet and even I can’t able to talk properly.

Regarding this I gave complained many times u dint care atleast now try to do something . Plzzzzz
Thanks
Ur unfortunate customer SOMANATH [protected]

I have 4g tp link [protected] and prepaid [protected] mob no. For the last 2 months speed, network is not available. Data unconsumed for the period. On complaint it was told that tower upgradation job is going on, then said you get the sim reset which i did atleast 10 times. Today it was told to get the sim changed. Talked to executive and seniors regularly. No sr being raised and then told that no previous complaint in records. Same issue faced on pre-paid number [protected]. Nobody visited. Should i go for change of service provider.

I have airtel sim and i have recharged with rs 148 pack for unlimited call and internet.
But unfortunately internet is not working well, always having problem while surfing, internet is working very slow and sometimes not working. Some times showing e symbol only never surfing with good speed.
Sometimes calling problem also.
Please resolve it.
My phone number is [protected]

Dear sir,
I have applied for mobile number portability from aircel to airtel on 22 february 2018, but till now (1st march) i haven't got any response from airtel. After calling up the airtel customer care many times, the response was that the request is under process.
I request you to kindly initiate an action to complete the process. My details are as below:

Name: s. Sashma
Mobile no. - [protected]
Location: tirunelveli
Alternate contact number: [protected]

Sir/Madm,

It is submitted to your good self the offer which you send for converting the cell no [protected] is here by not accepted on my part, As such the offer stands rejected and not admitted, how ever it is to be noted that the process for converting cell no [protected] In to prepaid be continued and the cell no be converted into prepaid,

Respected Sir,
This is to inform you, that I would like to surrender my post-paid connection. As i like to go with broadband connection so decided to surrender WiFi dongle.

Therefore, its my earnest request to you please do the needful as earliest.

Name - Varthesshwaran D
Datacard - [protected]

Regards,
Varthesshwaran D