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Airtel Complaints & Reviews

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Updated: Jan 6, 2026
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S
SB Tyagi
from Delhi, Delhi
Mar 5, 2018
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Address: Ghaziabad, Uttar Pradesh, 201003
Website: Airtel

My DTH No is [protected]. On third of Mar 2018 I received a call from your side to recharge aforesaid DTH for one year. I recharge this number for Rs 2791/- . Today on 05 Mar 2018 sudden a code-6 flashing on TV screen and hearing a message that " Due to insufficient balance services are stop. On call CC, No satisfactory reply recd. Pl rectify.
Airtel customer support has been notified about the posted complaint.
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    Thiyagarajan Chelladurai
    from Mumbai, Maharashtra
    Mar 5, 2018
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    I moved from hyderabad to chennai a month back & i requested to port my postpaid from hyderabad circle to tn circle i visited airtel store 3 times to submit the address proof, collecting sim card etc but no one in store told for my address no postpaid services after 10 days address verification failed message came. I complained to appellate but i was told to change prepaid (Why can't they gave that suggestion when i visited store?) &i decided to move to different provider because of irresponsible support. When i asked to adjust my security deposit with outstanding so that remaining i will pay & close the outstanding but airtel executive told me that it will come as cheque after it ported to different provider with all the due cleared, during interaction i told i am not in that address & i moved to different city airtel told they will give a call to get the new address before dispatch cheque but no one called me. I discussed with customer care executive before making final due they confirmed that they will give a call for new address to send my money. After continuous compliant to appellate authority on 26th feb 2018 they asked me to share cancelled cheque to initiate neft & i do shared the same. The next day 27th feb 2018 executive called & said cheque was sent to my old address & it will return after 15 days if i am not receiving then after will process through neft if i approach them again with cancelled cheque, i raised concern again on 28th feb 2018 with appellate officers & on 2nd march 2018 i got call from executive saying neft was processed to account number when i asked about acc details she was saying some account number which i never hold, i told the same to that executive she dis connected by saying will get back, suddenly 5th march 2018 i received a mail saying i encashed the cheque hence cant process neft, i didn’t not receive any cheque, if i encashed i asked them to share cheque details & transaction details but no one answer yet.

    I feel this is a planned/organised cheat by airtel, more than money they are testing my integrity.
    Airtel customer support has been notified about the posted complaint.
    Feb 28, 2018
    Maddy Jenure's response
    Sms pack not working
    Sms pack are not working sms not send from any mobile number
    Sir I want to delete my Airtel money account my mobile number is. [protected] rajasthan.to request be delete my. Wallet account
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      Prakashpandey2222
      from Madhipura, Bihar
      Mar 5, 2018
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      Address: Ranchi, Jharkhand, 834008

      I was using this no. Since 2015 i. E [protected] but since 6 feb 2018 they have blocked the number.
      When i enquired about the same, i came to know that there is same number in idea too and now airtel is saying that they don't have this number. I have proof of bill payment also with me (Attached).
      Kindly look into the matter.
      +1 photos
      I am unable to recharge my airtel number - [protected] by my airtel app, paytm, airtel website.Money deducts from i bank account but transaction failed .It happend 4 times since december 2017.Kindly resolve my issue. I am planning to change to jio.

      mobile no 9006666666 - Comment #3027382 - Image #0
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        D
        Dayal Singh Dev
        from Noida, Uttar Pradesh
        Mar 5, 2018
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        Hi,
        Actually, i am having a problem while use the airtel mobile no. [protected] the user name is dayal singh and i have been using this no. For five years ago but now the all airtel services have been blocked due to this we have discussed the nearest airtel storage and they told us the user name is wrong mentioned (Payal singh) instead of dayal singh as id proof. This mistake was done by the side of airtel end because we¿d submitted the correct id proof with correct name and adderess. So request to all please look into this and solve this issue we are very thankful to all of you. Thanks a lot!!

        Contact no. [protected]
        Airtel customer support has been notified about the posted complaint.
        I have got a new simcard in replacement of old one today(3rd Mar at 11am) . My old simcard is not working now and new simcard is not able to make/receive any calls or internet yet It is showing network.
        I have attached the screenshot which shows the network availability.

        regarding profile mismatch - Comment #3027008 - Image #0
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          S
          shashi21singh
          from Gurgaon, Haryana
          Mar 5, 2018
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          Address: 560043
          Website: Airtel postpaid.

          I registered for airtel postpaid connection on 3rd march 2018 for number [protected].
          I had asked the customer manger to subscribe for the 199 rental plan, but now i see 499 infinity family plan is activated on my number.
          I have tried to reach to the manger of 4th march only, he responded as satday is weekend, they will look the issue on monday. Now i tried to reach to customer manger many times for change of plan but no response.
          I don not want to pay 499 at the end of the month so i need to change the plan to 199 rental plan.

          Thanks.
          Airtel customer support has been notified about the posted complaint.
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            K
            Kamal Jamwal
            from Mumbai, Maharashtra
            Mar 5, 2018
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            I am getting ebill on my personal email ID kamal.[protected]@gmail.com for airtel number [protected] which is not belongs to me. In true caller, the name of person is also same as "Kamal Singh Jamwal" and from J&K.

            Please let me how my email address is used for this subscriber of J&K.

            Regards,

            Kamal Singh Jamwal
            [protected]
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              K
              Keerthi Reddy Ravula
              from Bengaluru, Karnataka
              Mar 5, 2018
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              Address: 500032

              I got my airtel ported recently from postpaid to prepaid. I'm unable to recharge it. Recharge got failed multiple times through paytm, freecharge, phonepe and whatever possible ways. Tried all the options and still have the same problem. i'm Unable to understand the exact problem.
              Airtel customer support has been notified about the posted complaint.
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                M
                mraheja17
                from Rupnagar, Punjab
                Mar 5, 2018
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                Address: North Goa, Goa, 403521

                My prepaid sim no [protected] is not ready for tele verification after migrating to prepaid. Actually 59059 no is not getting connected for verification process. New sim is inserted and network is showing good strength. My alternate no is [protected]

                Is this a normal problem faced by all migrated customers.in fact i paid 4 no of bills totaling more than rs 4000/- before shifting to prepaid. Initially there were hickups from the local office regarding the date of billing and switching over.

                Now since last three days suffering to get the verification. Airtel was my preferred service provider because of its quality of service and response.in fact my friend is national head of airtel. It is too small a problem to get a favour. Hope the air tel cc will do some thing.

                My alternate number is [protected]

                Thanks

                Mahesh
                Airtel customer support has been notified about the posted complaint.
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                  S
                  samdam82
                  from Narwana, Haryana
                  Mar 5, 2018
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                  Address: 171207

                  I am using airtel 4g almost a year now. But from last two to three weeks i am experiencing very slow internet connection even on 4g (7kb to 100kb) i tried every thing (Like changing the sim slots, remove the sim for 5 minutes and power of the device etc) to increase internet speed. I also informed airtel thru call as well as facebook post, but now it almost three days no reply from them. I called them two times, at first they tell me their is no 4g coverage in my area, i am using airtel 4g with speed 2-5mbps from almost one year. Then later that day i asked the customer care again, then they said there is issue at your site, we will inform you soon once it resolved. But now its day third no message or call from airtel. I have a datapack with 1.4gb/day for 82 days with 1 gb extra (Total 2.5gb/day), and i am not able to use that. I think only way for me is to use jio now
                  Mar 10, 2018
                  Complaint marked as Resolved 
                  Problem solved that, thanks for your help.
                  Airtel customer support has been notified about the posted complaint.
                  I am using 4g but signal in my area is not strong so i am getting 2g but i have internet and everything
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                    U
                    ugamdev
                    from Sayla, Gujarat
                    Mar 5, 2018
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                    Address: Rajkot, Gujarat, 360002

                    In my bill i have not paid current months bill rs. 411 and in new bill its came amount with 482 and gst 18% extra and also late fee rs 100 with gst 18%. and also makes rs 483.50 as an other charges and gst 18% extra. total bills amount s 1099 something.
                    as i want to call at customer care but they can blocked my all outgoing calls . and also says about more late payment charges.

                    and taxation amount with double charges makes in bill .
                    Airtel customer support has been notified about the posted complaint.
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                      E
                      Eshant11
                      from Srinagar, Jammu and Kashmir
                      Mar 5, 2018
                      Resolved
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                      Resolved

                      Address: Jammu, Jammu and Kashmir, 180006
                      Website: Consumer implants.in

                      I am a resident of bahu fort jammu, j&k.
                      180006
                      It has been long since a mobile tower of airtel and vodafone in our residential area has been consuming people's health over years. A lot of sleep disorders have been dragging people from everyday problems such as concentration problems to major problems such as cancer, diabetes-related, mental disorder, tumor and so many other life threatening problems we will face.
                      The problem is mostly detoriating health of people of this area who can't seen to even get an undisturbed sleep and that makes the problems worse. I ask you for immediate help. Please kindly consider the complaint.
                      Thank you.
                      +1 photos
                      Mar 5, 2018
                      Complaint marked as Resolved 
                      Health related issue like cancer, mind illness etc. The first and most important matter is this was installed in public area
                      Airtel customer support has been notified about the posted complaint.
                      Mar 05, 2018
                      Updated by Eshant11
                      Please consider this matter as soon as possible
                      Mar 06, 2018
                      Updated by Eshant11
                      Hazards associated with mobile towers

                      Experts say that continuous exposure to a cell tower located within 50 m of your home or office is like being in a microwave oven for the entire day. It carries the same cancer risk as in the cases of living in localities surrounded by DDT, chloroform, lead, and petrol exhaust. Many international studies have shown that people living within 1, 300 feet of mobile towers had three times the normal cancer risk.

                      Another study revealed that while cancer is the extreme case, people living near the mobile towers face other disorders like extreme fatigue, headaches, sleep disorders, memory loss, depression, hearing loss, joint pains, skin problems, cardiovascular problems, among others. The World Health Organisation’s International Agency for Research on Cancer (IARC) also reported that cellphone handsets’ and towers’ radiations are possibly carcinogenic to humans and may cause a type of brain cancer or glioma. Cell towers are more dangerous than the mobile handsets because they generate greater-intensity radiation 24 hours.

                      Mar 06, 2018
                      Updated by Eshant11
                      JUDGMENTS AND ORDERS
                      While the aforesaid order of the NGT highlights the uncertainty in the existing law, in so far as addressing the issue of electromagnetic radiations is concerned, there have been orders passed by various high courts in India which have either found electromagnetic radiations to be a health hazard or have highlighted the uncertainty due to lack of evidence in this regard.
                      The Hon'ble High Court of Rajasthan in the case of Justice I.S. Israni (Retd.) v Union of India3 has held that towers on hospitals and school buildings etc. should be avoided as children and patients may be more susceptible to possible harmful effects of electro-magnetic radiation. The case related to the erection of mobile towers in certain high-risk areas like schools, hospitals and high-density residential areas and the validity of bye-laws which prohibited the erection of mobile towers in such areas. The court held to be valid the bye-laws of the State Government, made on the recommendation of the Central Government. In the case of the densely populated residential areas, the court directed the State Government and the local authorities to take decision on case wise basis with regard to installation of towers in the densely populated areas in accordance with law.
                      The high courts have also had contrary views in various other cases in this regard. In the case of Vijay Verma v State of Himachal Pradesh4, petition was filed for prohibition from installing mobile towers on the roofs of the petitioners. In this case, the Hon'ble High Court of Himachal Pradesh held that the main issue was whether the radiations from the towers cause any health hazard or not. The Hon'ble High Court found out that radiation is something that is not new and it was in existence since life began on earth. There was no alarm with regard to possible ill-effect of the electromagnetic field (EMF) from mobile phone towers or the mobile phones as the limit adopted by India will not have any biological effect on the life of the people. The Hon'ble High Court observed that there was no conclusive evidence or scientific backing that the mobile towers would cause health hazards.
                      There have been quite a few other cases as well where it has been held that that installation of mobile tower is not by itself harmful to the lives of human beings.5 It has been held that establishment of mobile towers would not cause any health hazards or affect fundamental rights of a citizen. There was no reliable material or evidence to warrant conclusion that tower if permitted to be established, would be health hazard to local residents.6
                      More recently in 2016, in the case of Asha Mishra v State o[censored]P7, it has been observed that "all studies indicate that presently there appears to be no definitive scientific material or data which may warrant EMF radiation being classified as endangering health. However the state of the research can at present, as we have noted above, be best described as being still nebulous and tenuous. This is perhaps the reason for research in the field being continued and ongoing. The standards adopted in our country are stated to be more stringent than those suggested by the WHO."
                      Interestingly, it has been held in the case of Reliance Infocomm Ltd. v Chemanchery Grama Panchayat8 that Right to Life enshrined under Article 21 includes all those aspects of life which make life meaningful, complex and worth living. Development of technology has its own ill-effects on human beings, but, at times people will have to put up with that at the cost of their advantages.
                      Mar 07, 2018
                      Updated by Eshant11
                      Sir one contact us
                      Mar 07, 2018
                      Updated by Eshant11
                      Sir no one contact us
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                        G
                        gdfhg
                        Mar 5, 2018
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                        Address: Bharatpur, Rajasthan, 321201
                        Website: www.airtel.in

                        I did a transaction on 17 february 2018. My transaction i'd is[protected]. My money is deducted from my pnb bank account but the transaction is not done. My transaction is not complete nor my money is refunded. I did a email to airtel they telling me that money is refunded in my bank account. I contact to my bank but my money is not refund. Plzzzz help me.
                        Hi,

                        My no is [protected].
                        I have loaded 5000 rs in payment bank account.now I can't able to transfer the money Tommy account.
                        Please help me to transfer that amount ASAP.

                        Regards
                        Jenees
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                          B
                          Bumba83
                          from Gobardanga, West Bengal
                          Mar 5, 2018
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                          I am not able to transfer airtel wallet money to sbi savings account.

                          Address: 713101

                          I've loaded cash in my airtel money wallet more than 50 hours ago from now. But now they don't allow me to transfer some amount to my savings account at state bank of india. Though their system says i have been completed kys details successfully. Even when i called customer care surprisingly they are speechless and avoid me. What kind of bank is this! They did not inform me before all this they could do. Rather they somehow force me to recharge...
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                          bhupinder5280
                          from Dehra Dun, Uttarakhand
                          Mar 5, 2018
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                          Address: Lucknow, Uttar Pradesh, 226005

                          My name is bhupinder singh and currently i am using airtel pospaid "my family plan". I have added 5 numbers into this plan and using this plan since last few months. As of now i m getting better plans into prepaid so i visited airtel office to convert my no. Into prepaid and provided all the necessary documents in the month of january25 2018. I provided 5copies of my aadhaar card and 5phitis as all the no. Are my own id. Till now i got only 3 no.'s converted into prepaid and 2 no. S are still pending for conversion. For this issue i visited airtel store ample of times and provides my documents again and again as they say "there is issue with documents" every time i visit the store. They have not even stopped my billing cycle and continously sending new bills for payment. Kindly look into this matter on priority basis and get my problem reaolved.
                          Regards,
                          Bhupinder singh
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Gamepind& Namkeenpack services have been activated without my knowledge and ₹65 has been deducted from my mobile balance . please fix problem and credit my money immediately

                          delay in conversion from postpaid number to prepaid - Comment #3027007 - Image #0
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                            manikandankumar
                            from Visakhapatnam, Andhra Pradesh
                            Mar 5, 2018
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                            Address: Bangalore, Karnataka, +91

                            Feb 14, i transferred money airtel payment bank to digi bank rs.4979 i am not put mpin also but amount will be debited, so many times complaint but not care to customers, bill desk also checked amount in airtel bank only not transferred to digi bank.

                            Airtel bank is a cheating bank i don't like

                            Please call [protected]

                            This also airtel bank registration number
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                              bhagyashree bangade
                              from Bengaluru, Karnataka
                              Mar 5, 2018
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                              Address: Nagpur, Maharashtra, 440027

                              Hi,

                              I had recharged on wrong number from my icici account number. Only after doing it i realized that it is the wrong number. I called the customer care, but they were unable to provide me any help. So, i request you to please revert my money back and help me.

                              Wrong number: [protected]
                              Correct number:[protected]

                              Amount transaction id: bil/[protected]/0120/[protected]/9096836
                              Recharge amount: 399
                              +1 photos
                              Airtel customer support has been notified about the posted complaint.
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                                Naughty Rascals
                                from Chennai, Tamil Nadu
                                Mar 4, 2018
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                                Address: Chennai, Tamil Nadu, 600037

                                Hi sir, I'm Sakthi Krishnan from Chennai I port my Aircel number ([protected]) to Airtel 4G, and I got the message that your sim will be activated on[protected] but today's date[protected] but still I don't get tower from Airtel 🙁.

                                Please help me actually I'm waiting for my telephonic interview withing two days I will get that telephonic interview but my sim is showing no tower and emergency call only
                                Please resolve this sir.
                                Airtel customer support has been notified about the posted complaint.
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                                  Goldy Goldy Rana Rana
                                  from Noida, Uttar Pradesh
                                  Mar 4, 2018
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                                  Address: 110016

                                  Airtel Digital Tv I m doing complaint today .Service Boy doing work over hear and he charge 360/- .with out the gst Bill .When I asking the bill They dinied to bill the Gst bill . It's Roberry against the GST. Mr Kamal also said thet you have banifit because I am not charging you Gst. But Why it's happen i don't know ...
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                                    Airtel_bmc
                                    from Ahmedabad, Gujarat
                                    Mar 4, 2018
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                                    Address: New Delhi, Delhi, 110034
                                    Website: Airtel.in

                                    Placed request for airtel broadband in pitampura. Their executive daksh collected docs and money and vanished. Promise was to install services the very next day, however, their team was not reachable.
                                    We had a very urgent requirement, hence we decided to go with airtel which promises delivery within 4 hours. Even after a week, we are waiting. I escalated to highest authorities but they only had apologies to offer with no timelines for delivery. Neither is my money refund request taken. When india's no 1 telecom provider hired unprofessional and casual staff, what is expected from others??
                                    Extremely disappointed with airtel
                                    Airtel customer support has been notified about the posted complaint.
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                                      Muchikund
                                      from Nazareth, Tamil Nadu
                                      Mar 4, 2018
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                                      Address: 560109

                                      Airtel digital to settop box not working since september 2017 made several complaint s but no use. Guys came collected money for coming but nothing has been done to rectify the defects settop box not working and loosing money paid to airtel to account. Airtel customer complaint numbers don't respond and they don't bother about customer complaint. Lot of money wasted on airtel.
                                      +1 photos
                                      Airtel customer support has been notified about the posted complaint.
                                      GAMEPIND service has been renewed on your Airtel [protected]@Rs30 for 7days.To deactivate, Call or SMS STOP to 155223.

                                      The above SMS was sent from Airtel and I have been charged twice without me opting for it for my Postpaid connection. No point in talking to the customer care also.

                                      set top box not working - Comment #3027014 - Image #0
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