Airtel Complaints & Reviews

I'va recently ported to airtel. I got two sms from airtel as below
:
Thank you for choosing airtel! We are setting up your services please wait.

Your services have been set. Please restart your handset.

I have restarted my phone several times after that and took the sim ouy and re inserted that back. But even after all of these, i am not getting any signal in the airtel sim.

Ac no [protected]
(# 1640350)
Madam priya,
My account no and complaint no is mentioned above. I have submitted copies of pan, adhar card and also proof of current address i. E. Telephone bill.
Still the account can not be operated. No one has responded from yesterday.
I am trying to contact of contact no but only audio message is there no one for help.

I have loaded amount of 450 rupees to my airtel wallet, but not able to debit it, its giving an error while doing transaction "debit for this account is not allowed"',

I[censored] r not allowing me to debit, then why did to allow me to recharge my wallet in the first place?

Resolve this issue as soon as possible, revert my wallet amount to my bank account

Greeting

This is to inform you that their is poor airtel network connectivity in our area. Other places have also good network connectivity, only our area is suffering from this problem due to which we have to face problem on running internet easily and fast. Also internet speed is too slow in our area resulting wastage of data packs and money every time. And last feb bill rs: 554.29 on this no. [protected]. Problem is that why pay if am not unable to enjoying airtel services and internet. If we enable 4g mode, it automatically switched to gsm mode. Also voice calls does not work properly. Its actually the worst. We have also contact to airtel customer care for 5rd times, they registered complaint before 6 months but no updates and you are giving just alots of excuses.

Note: and don't give a # reason in revert e-mail

Now i want wave off on my bill
And kindly please help me out from this situation and then i will pay bill.

[protected]@gmail.com
For further information feel free to contact me

I ordered a new remote one month back and facing issues of low battery sign. Until now i have replaced the batteries thrice but still facing the issue. I had a word with customer care on 7th of march and was promised to get it replaced for free as it is under warranty. They schdeuled the techinician for the evening slot. However, technician denied to replace it for free. I again call the customer care and had a word with the representative name satya prakash who informed me that previously i was been mislead by there own representative regarding the warranty and i need to pay rs 150 for the new remote. It only been a month i have bought this remote and they are insisting me to pay the amount which is not ethical. And even if i am convinced to buy the new remote there is no gaurantee that i wont be facing any problems.

I have subscribed for 1 year airtel digital tv hd package in feb2018 paying rs.5801.
Now airtel suddenly stopped showing star hd channels. They are not entertaining customer calls. I want to terminate airtel dth connection and want my refund back.
I dont care if star has increased their price but the package i opted for contains star hd channels. They cant remove it from my package like this. I want to make them understand and set an example so that they dont treat their customers like that.

Dear sir,
I recharged my prepaid airtel mobile no [protected] on dated 23/01/2018 by trans. Id no [protected] of rs 399/- as offered by airtel company to get 4 g high speed data and unlimited calls as heavily advertised by that company. I lived in urban area in karnal city and the company not provided me proper 4 g high speed data its blow 2 g speed and not provide proper incoming and out going calls, the call voice are not some time clear and its shows mostly network busy when i need to calling and use of 4 g data and also anyone need to calling me, i also check on trai my speed govt app and submit the data detail but nothing benifit, i call to customer care from spare my woking time many time but nothing respone i call 12144 customer care on dt 26/1/18 at 5.55 pm and 6.33 pm and dt 31/1/2018 at 4.03 pm and 9.17 pm now they if it is speed 2g but it is running you can use like this, the company provided the recharges schemes or amounts area/state/place wise, if company not provide this scheme of this area/distt./state/place why they lanch for this area the company make foolish and harassment me, then i recharged with jio 4g services and its better, so company have to refund my payment with compensation or i will be compelled the knock of justice

Hi there,

This is in regards to my airtel payments bank account id-[protected], [protected] (Rs 5000). When i downloaded their app and deposited money in it they allowed to me do the first transaction successfully without any problem and when i deposited some more money inside it they put a debit freeze without any valid reason or any prior notice which i found quite misleading. When i contacted their customer service team initially they told me that you need to submit your aadhaar card and other documents in order to wave off the debit freeze. I submitted those documents via mail to them and since then i have been waiting for them to wave off the freeze but instead of doing the same they have been continuously misleading me that your details (Date of birth) does not match the records in their database and it has been months since i have submitted all the required evidence that i am the one who is the actual user along with the proof to match my date of birth.

I got to know about this fraudulent service when 4 of my friends told me that they received the same mail from the airtel payments bank that the freeze was put on their account as the date of birth does not match their records. I am completely frustrated with this service as they are neither refunding my money nor they are ready to lift the debit freeze and their customer service does not have any reasonable answer to justify this move.

So, i request you guys to kindly look into the same and take necessary action to resolve this problem as this is going on since ages and lot of people are getting affected due to this and loosing their money.

Regards,

Manish

Dear sir
My name is sharana,
I am trying to active caller tune to my number but the song is unavailable and i am unable to set caller tune.

Airtel mobile number [protected]

Song name:-chanda avala kiru lajje song karaoke,

Movie name :-ondu motteya kathe

https://www.airtelhellotunes.in/

Can you please check and do the needful aspa.

Regards,
Sharangouda
+91 [protected]

I wanted to change from postpaid to prepaid. What i thought a simple procedure is making me to run to airtel stores and call customer care multiple
Times. Still the conversion is not done. Started the conversion by visiting the airtel store on 28th jan'18 and i was sent back quoting different reasons to visit some other time multiple times. Finally my request was accepted on 19th feb'18 and i received a new sim assuring me that it will get activated in 1 or 2 days. My old sim got deactivated on 22nd feb and till now (8th mar) they have not activated the new sim. Called customer care and mailed multiple times. Everytime a false assurance only is given and they don't tell me why it is taking this much time. I really don't know why my old sim was deactivated in first place.

Airtel coverage is very poor and every times when i make a call it was saying as all lines are currently busy more than 3 to 4 times i have to get connected. I have lodged complaints regarding this several times to airtel customer care but they are not responding properly.

Also i have lodged a complait as my mobile internet is also very poor. Registered complaint to the appelate node and nodal wing also but none of them have give proper solutions.

Nearly i am being complainting this issue for about 3 months.

Also i have collected many datas of customers who are facing this issue.

If i didnt get the proper solution i think better to move legally

I've ported my no [protected] from bsnl to airtel and the number tele verification is repeatedly failing everytime i try to call to 59059. I recharged my number but amount is refunded saying error. So please try to get solve this issue and you can contact me on my alternate no [protected].
Calling customer care is of no use as they ask for 24 hrs every day and it has been 4 days and past 4 days same dialogue they shoot on me to give them 24 hrs and they need so to resolve server error.

Ive ported my number from aircel to airtel recently. Ive recharged 399 pack (Unlimited voice and 1gb/day 4g for 84 days) pack 2 weeks before bt i'm getting only 2g speed in the name of 4g. Very bad net speed, webpages takes long time to load. My locality is mylapore, chennai near mundakanni amman koil railway station. Kindly solve the problem as soon as possible.

Recharge was made, amount was debited from my bank account on 4-3-2018 at 14-30hrs. Following Message received from your end as “Payment Failed: Your recent transaction for Airtel Mobile Number: [protected], Amount- Rs. 199 and Txn ID[protected] has failed. Request to revert the debited amount of Rs. 199/- to my bank account.

My current airtel postpaid number is [protected] . I added child number [protected] to my plan to share calls/data in first week of feb . When i inserted the SIM data service on child number is not working . Complain number 83688783 which they said they have resolved by refreshing the network setting .
Customer care said you need to visit on airtel store to get the problem solved. When i visit the service center they said we have put the complain 0126207 it will be resolved by 3rd march . But the problem didn't resolve.

I re-visited the service on 7th march and they said complain has already been resolved but it is still not working . They said we can't fix the issue, please visit other service center . I said give me in written but they refused and said we are frencise and we can't give anything . Airtel store is at rohtak -124001 near medical more. Person SUnny-[protected] .

Also they are just calling customer care and registering another complain. And giving feedback as awesome from my phone without permission and issue resolution.

i went to another airtel outlet as they asked and they said SIM is faulty and gave me a duplicate SIM and said wait for 4 hours . On new SIM it will be working . But it is still not working .
All there tech team says, restart phone after half hour, change phone etc which doesn't work.

When i called customer care agian they said we don't see any problem .We are raising another complain. They raised complain 83906805 .

They are just raising complain after cmplain but no solution . I asked them to port the number, but they said you can't do it for 90 days . From last one month i am stuck on airtel with no data service.

Please suggest what can be done. Take action on airtel, i am paying the money without the data service.

Airtel people are now intentionally harassing customers who wants to shut down their connection. Need help. Everytime we call they intentionally speak the same lines again and again, no matter what you say or talk or beg they will not. By their voice its clear that that personal in final office sitting at closure is just having fun with you. Can someone help?? P l s

Dear sir/madam Every month i'm being forced to pay rs 199/- extra on my plan because airtel service people are not deactivating the booster from my plan.

You are requested to immediately cancel the booster data pack from my postpaid plan otherwise i'll be forced to change over to a different service provider and file a complaint against airtel.

Incoming and outgoing calls are not working for Airtel CUG sims of Carriage Repair shop, Ttirupathi since 10 days. Even call connected after so many times trying there is a disturbance in voice and call ended with in a minute. Kindly solve the problem as early as possible otherwise all the CUG sims of carriage Repair Shop will be return back.

Airtel money is only allowing us to add money to wallet not to transfer.. This is very big cheating..If they need KYC updates then they need to restrict both add and send money. But they accept the money but not allowing to transfer..

Airtel app is showing the service is temporarily not available. Already 2 weeks gone.Looks like they wants to hold the money.. Also it shows we can use wallet money only for recharge..But how can I recharge for that big amount 3400 rupees
Please help me to take my money

Need your support to get back my money from wallet. Nowadays airtel is going worst.

We have recharged an amount of rs.100/- for mobile no. [protected]. With in a day, the balance became zero. Kindly verify and reverse the amount. Resolve the complaint immediately. We have recharged an amount of rs.100/- for mobile no. [protected]. With in a day, the balance became zero. Kindly verify and reverse the amount. Resolve the complaint immediately.