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Consumercomplaints.in › airtel › airtel — sim not working after port
[resolved] airtel — sim not working after port

2 reviews
Prasoon. Jmit on jun 10, 2017
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Hi,

Today i received the message from airtel that i port request is approved and by 10 pm my number will be ported.

But at 10 pm my old sim stopped working and my when i inserted my new sim i am getting message "mobile network not available", now currently my both sim are not working.

Frankly speaking i am frustrated with the service that i am getting from you guys. I have raised request for port, and my sim was supposed to be activated on 1 march. I issued a complaint and they told be it will be active by 3 march. Still not working.

If i call on customer care or go to airtel store they don't have any solution also, they even said i[censored] wish u can port your number to another network.

Please make my number operational otherwise tell me who will be responsible for the loss that i will go through because of inactiveness of sim

Hoping this time my issue will be resolved

My number is [protected]

Thanks,
Sahib

Hello,

I am rahul salot using[protected] broadband since last 8-9 years but today i am very much disappointed with finding out that i am not being offered what was promised to me.in the last week of january, i had requested to close this broadband connection but to retain me as a customer airtel promised me an upgrade in my plan to 40mbps with 30gb of data per month. But recently it has come to my notice that this promised plan is not being offered to me and in place of that a much lower plan of 2mbps with 10gb data is being offered. Without any kind of prior notice or information to the customer, airtel has changed my plan and charged me. This kind o[censored]nethical practice is not at all acceptable and i would like to close my connection with immediate effect. Also, i would like my bill to be waived off as this is not the service which i was promised and would appreciate compensation for my troubles from airtel.

Respected sir
We have port airtel to idea past six months still pending for our airtel payments bank account. Please close our airtel payments bank account our mobile number is [protected]. Our dbt has issue to airtel payments bank account. Withdrawal of payment here lot of problems in this our area close our airtel payments bank account thank u.

I have registered complaint on 14-Dec-2017 for network issue to Airtel ltd. Every time airtel people has given wrong commitment to resolve this issue. And till date they have not given resolution. I have all communication mails with me. Approx 4 months has been completed but problem has not been resolve. They are always giving a wrong commitment to resolve the network issue.

I got a call from airtel saying that a port is open and will get the connection in 3days. I submitted the documents in the first week of feb and i had been following it u with customer care, back end team and also complaints. None of them responded and everyone had given the false promises regarding the installation. Because of the bad response i opted for reversal of my money and neither they are doing that.

I have been facing network issues a lot. Even airtel care centre located at c block, rohini sector - xi knows that there is problem with airtel in this area.

The customer care has been pushing the date and saying that the problem will be rectified in 10 days then 5 days but it has been over 1.5 month now. The problem in sector - xi rohini is very serious and every airtel user feels this in many parts of the area. Please ask airtel to fix its network issue or compensate us on our losses.

Contact me airtel - [protected].
Deepanshu

Hi, this is nasreen, my mobile no : [protected], i dnt know why unnecessarily amount has been deducting from my main balance, plz deactivate the activities if any have been activated, facing lot of problem, i tried to contact customer acre but it failed, kindly solve the issues as soon as possible, waiting for ur reply, plz contact me: [protected]@gmail.com or [protected]. Thank you

I have been struggling since i decided to change my no. To prepaid from a postpaid connection. I am unable to recharge my no. [protected], i have tried recharging from airtel store, local shops, airtel official website & numerous online wallets, i have made 3 visit to your bhayandar east airtel store however every-time i have been quoted 72 hrs to fix the issue, i have contacted your customer support they are bloody robots they are waiting just to get rid of the call.

I am really angry and frustrated because of your stupid service. I want this to be fixed asap because i will escalate it further. I have gone through many blogs online and it's a known issue. Such a competitive market and you fooling around with the customers. I have hated airtel all my life and thank you for make me hate you all the more. The day you fix the issue the very same day i will move this no. And my another no. To vodafone.

Thanks and regards,

Swapnil silam
[protected]

Sir i ajay kumar recharge my airtel no [protected] double in same date 1/03/18 wrongly .When i call to customer care number of airtel customer care executed said to me there is no refund process for this wrongly recharge.

My comp no = [protected]
airtel no [protected]
please do needful as soon as possible .
Thanks & regards
ajay kumar

Due to my balance deduction in my phone number, i complaint lodged... But unknown
Third person view the customer complaint
Today after noon call from this number
[protected]. This guy i am calling from aitrel office, what balance deducted in your number, we will refund full amount, and after asking debit card number... This airtel also fraud, some the cyber thief view the customer complaint and make phone call i am calling from airtel, i will clear your complaint said like this beware of this numer [protected]

It's been a months i am facing network problem and slow data speed i contacted and complain hell lot of time to 198 all they suggest is to restart phone out of 20gb data i hardly use 50mb because of data speed and network issue i'm paying for services and all i got is disappointment instead of service now i'm tired of all i'll wait for 1month after that port to jio if problem not solved asap and recommend to nearby ppl too

Please see below links of news published in major channels.
Afterwards before port-in from vodafone, i called up airtel customer care no [protected] to confirm and
Was informed of that once ported in they will activated it to my no.

But unfortunately after ported in on 28thfeb, i called up airtel care multiple times and even raise ticket.
But airtel care is denying having this plan of rs93 for 28days (Instead it is for 10 days they say).

This cheating and poor business etiquette.

https://gadgets.ndtv.com/telecom/news/airtel-93-recharge-pack-cheapest-free-call...⇄

https://www.indiatoday.in/technology/news/story/airtel-at-rs-93-offers-1gb-data-...⇄

http://www.timesnownews.com/technology-science/article/airtel-rs-93-prepaid-plan...⇄

http://indianexpress.com/article/technology/airtel-revamps-rs-93-prepaid-recharg...⇄

I have lost my sim card long before and when today i called in that number someone picked... I want my number back and i lost it long before so i forgot all information like - in whose id it was registered etc. So please help me what do i dont understand. So plzz help, it is a airtel sim, that number is[protected], a girl is talking in that side and i dont know who it is. Plz provide me my number back

Sir/mam,
I'm 10 year old customer with airtel but before 2 years i shifted to new location sotter bhattu with pin code 125050 situated in fatehabad haryana. But problem is that in this area, there is no 3g & 4g network and also problem with 2g when calling and data using.. I continue complaints in last 2 years but there is any solutions provided. Please fix this network issue asap.
Thank you

Hi, this cheap airtel doing cheap activities, actually the problem is airtel deducted my dada balance while not using internet timings, about this issue i has called customer team they are not resolved my problem and they gave very neglect response (I spoke with sandeep mohan from delhi customer care team member) airtel india’s no1 very fraud network it’s saying something and doing something..
Please immediately take action on airtel.. Not only me many people facing many problems with this worst airtel..

Dear Sir,

My number is personal, for the past few days i am experiencing that i have been charged for unwanted 54321 services and AT-AIRINF.I have never subscribed any of the services. Whenever i stop any service, another services automatically gets activated. I feel like cheated. Please stop all this.

Thanks

I am unable to get the signal in my home, not even the traces of signal,, outside home signal strength is excellent, don't know what happens inside. We don't even get single tick of network. There might be requirement of signal booster kind of thing inside probably. I have even gave complete twicebefore with reference to the above mentioned complete till now no improvement has been notified nor non of any service person have come to check the this problem. I requested you provide us some signal booster even that has not been done by you. Please try to understand intensity of problem, and please provide the solution. If at all you are helpless in this issue please feel free to tell the same, we ll find some other alternatives. I hope you can understand our pain because of this issues. Hoping that airtel will never give up their costumers

I recharged my data earlier today at rs 999. Validity 90 days, at 60 gb/unlimited talk time. Just now i checked my data balance and it shows as "n/a". I can not connect to the internet, nor make telephone calls. This is extremely aggravating, what terrible service this company has! Unacceptable. They take your money and run. Mobile number [protected]

I have an airtel payment bank i already provided all documents but he can't replay me and unfreeze my account
I send many mail but he can't unfreeze my account
I need money i want to pay medical bill
So request to you please register my complaints solve my problem please request again and again i really need of my money and i also write all detail of complaints

My saving account debit is freeze form your side.
Account details:
Account number:[protected]
Name:nilesh mudgade
Account freeze date:09/02/2018*
Freeze amount: rs.26511
Complain related doc provided on:08/02/2018. (13/02/2018 also on 16/02/2018 also on 26/02/2018)

As per above details, every day i communicate my query with customer support team twice or thrice. But every time they give different different reasons. During every call they assure me that they will resolve my problem in 24 hr but still it's not resloved.

Since from 9 feb 2018 i am taking follow up but it's all waste. Even i didn't get any satisfactory answer from them.
Consider this email as humble request as i have urgent medical emergency. For this i need money to pay hospital bill. If tommrow something went wrong then you are only responsible for that.
Again and again i am repeting same thing that unfreeze my account to continue services.
I am writing this email because now when i tried to reach customer support they are putting call on hold for some time and then declining the call, they declined my call many time. Recently i spoke with mr. Khandekar i told him whole story still he also repeated same thing and cut my call, i also have many recoded call.

Please unfreeze my account, again i am highlighting that i have emergency medical problem.

Looking forward to hear from you.

Nilesh mudgade,
[protected].

This is my 2nd month of airtel digital tv subscription. Since last 3 days the remote provided by the company is not working.. It showed low battery. I changed the batteries immediately. It worked for 1 day again wrote low battery. So again i changed battery, worked for some time then again stopped working. Really i am worried and tried to contact the customer care no. But nothing happened. No service no reply no call nothing. Very poor service. Still i hope somebody in company will resolve my problem. Hope for best.