Airtel Complaints & Reviews

Dear sir/madam,
My name is sachin harpale and my mobile no is [protected].
I received call from airtel for mobile post paid connection on 06/03/18 (& i do have recording of that communication also) and was informed/committed me about airtel 299 plan plus taxes. As airtel commitment i had done portability of my mobile no [protected] from idea to airtel.
Now when my connection got activated i came to know that plan which was activated on my mobile number is 399 plus tax. Request you to solve my problem.

*pathetic service of airtel*

Hello sir,
As discussed on call regarding reference no 83958572 and other issues.
I am facing below issues ever since i ported in.

1. On my no 95*, i am not getting any call from bsnl an docomo nos.
I have raised this issue in nov and was asked to change my sim, even after that issue is not resolved.
After contacting again, i have asked to check with bsnl customer care as there is no problem with airtel.
Still issue is not resolved

2. On my another no 82*, 3g/4g data services are not available in office location.
Office location :* hinjawadi phase ii, rajiv gandhi infotech park, pune, maharashtra 411057.

We've raised this issue multiple times since january but haven't received any solution.
As i discussed with csrs in feb (Multiple times), i already informed that ill not be able to pay the bill if my issues are not resolved.
At that time they said it won't be a problem and my connection won't be disconnected.
But yesterday my outgoing was discontinued and i have faced lot of challenges to resolve this.
I am already sick of calling customer care daily, you can check records.

3. Even i had informed regarding bill payment, i have been charged late fee, which should be removed at any cost.
As this was because of my pending issues which were not resolved and already communicated to csrs multiple times.

Again i have received a call in morning that my incoming will be discontinued shortly.

-today after speaking to nodal officer i came to know that these n/w issue will not be resolved easily and they are not able clear out my bill as well.
Since my main plan is regarding data and i'm not able to use below services.

A) i was not able used any data in jan/feb/march on 82*
B) and most of incoming calls were not coming on 95* since november as mentioned above
C) and due 3months rule, i was not able to port out to another provider

If you know that you will not able to resolve the issue, at least please let us free.

Your n/w is pathetic and your service is cherry on that.

Sir

I would like to inform you that i recharged my no for rs448/- on 12/3/2018 and was using the same. On 13/3/2018 the line got deactivated and when i contacted the customer care they are informing that my phone not used for 45 days and they have de activated without any information to me or my no.
They have told that they reactivate the sim but i have to loose the money i have paid.

I want a remidy for this

We have complaint about the network issue but no action yet taken by the airtel team, we are unable to run business effectively. You are requested to take action on immediate basis.
Unique service request number is 83913097
Vipin kumar
+91-[protected]
Ishan fashions pvt. Ltd.
H-146 & 147, sector-63, noida (Up)
E-mail: [protected]@gmail.com

Dear airtel customer care officer,
I have used a airtel prepaid sim since 2016. Few months later, my sim was deactivated. When i contact the customer, they said that your sim was deactivated due to not in use for a month. And they also told that my sim will also sold to someone. When i go to the nearby airtel showroom and ask about my sim card, they told that your sim with old number could not be activated. So please help me to retrieve my sim card with my old mobile number. My deactivated airtel mobile number is [protected]. Please retrive my sim.

Sir, i am soma roy

I want to complain about my airtel wallet which is freez as i have to pay my electric bill which is not proceeding.

As it is again and again showing that (Sorry, we are unable to process your request. Plz try again after sometimes.)

Sir,
I request you to resolve my problem as soon as possible.

Thanking you

I have ported aircel number to airtel and after that a message came without signal ranging from airtel sim that 'your network has been registered. Restart your mobile once'. I have restarted but no network shown!

After that it's about more than 10 days, i'm restarting and checking the signal consistently but the network signal isn't came, yet.
I request you to solve the issue as soon as possible.

I tried to recharge a prepaid mobile [protected] on today afternoon and the transaction also successful but on this above mobile i got a sms from erchrge that "bill payment of rs.149 successful with receipt no." (Screenshot attached). No recharge done. I want to know that what is the bill payment of any prepaid number? Which receipt number is this? What type of transaction is this?
Next i retried for recharge again and recharge successfully but money deducted twice.

From - chandan meta
Mob - [protected]
Email - [protected]@gmail.com

Hi,
We’ve been waiting for your positive response last one week but have not received any positive response from your side regarding queried ([protected]), we are feeling guilty. Due to this problem we are facing financing loss and business losses. We have many times inform you but you told us every time for waiting. Finally i am waiting last time otherwise i will take further legal action and whatever i have got financially loss as well as wasting my costly time you will be fined. I am not satisfied with your services for resolving my problem. I hope you all that this problem should be resolved as soon as possible.

My airtel prepaid mobile number is [protected]. I recharged my mobile first for Rs.449 and it is initiated and its reference number is[protected]. Yesterday I again recharged for Rs.349 and its ref.no. is[protected]. Still my mobile shows zero balance. I feared Airtel also becomes as Aircel. pl. clarify

I think sim upgrading is free for all but i was charged 25 buks by them.
I was in a hurry that's why i paid for it..
They told me free 4g sims are not available right now and you have to pay for it if you waana upgrade your sim card.. i talked with the customer care services and they told me this is totally free.
Why they charged me 25 buks of a free sim card...
I want my 25 bucks back.. i am totally Disappointed with your service...
THANKS

Today I have got message
CLASSYANDGLAMVIDEOS service has been activated @ Rs35.0 for 7day(s).Txn ID S[protected], 14Mar18 12:46. Service will be renewed after validity expiry.To use, click http://classy.bestoffoodrecipe.com (data charges apply).To deactivate, call or SMS STOP to 155223. More services? Call 56789
Its around 12.46 pm when I was having my lunch. I havent subscribed for this service. But I was charged around rs. 35.
After around 15 minutes i have deactivated above service.
Kindly resolve the issue.

I have been allotted postpaid airtel No [protected] for the Airtel data card
which I am supposed to have got today in place of Tata Photon.

But the same is held up for want of Address verification. I was asked to contact [protected] for fixing up for address verification. But this number is of some lady who used to work in Airtel 2 months back and now is in Paytm.

I have been given the sim but am waiting for the dongle and also then it has to be activated. Can I request for urgent action as the Tata Photon will stop working any time.

Thanking you
Prabhu Sainani
Kandivli (W), Mumbai
[protected]

Please listen my problem.i click my right Mpin but i am not able to transfer money or recharge through airtel payment bank.when i registered my wallet that time date of birth i do not know because that i had to pay airtel broadban connection fees so i registered hastely.i send you my aadhar card copy and pan card and my mobile number is [protected] and this number id is aadhar card .

Dear Sir/Ma'am,

I am Binita Solanki.

I applied for Postpaid MNP in Airtel Network.

At time of MNP Executive of Airtel (Mr. Sandip Parte ) told me about below mentioned plan which includes below benefits
1) Plan would be Rs.349 + tax for lifetime
2) In 1st bill I ll get 50% off
3) till 6 month i ll get another Rs.50- off.
So my current plan for 6 month would be Rs.349-Rs.50+Tax but now my 1st Bill I received & its showing Rs.399-50+tax & this is for only 6 month later it ll be Rs.399+tax.

Today I called Airtel Executive to confirm the plan, he told me that he left the Job & he can’t do anything. I asked about his Manager's Contact Number, HE told me that he deleted all contact details.

He was behaving very rude & told me contact to online Customer care.

Kindly give me my committed plan benefit which is Rs.349+tax & for 6 months 349-50+tax

Regards,
Binita

Fraud Call on Mobile
I got Call from No.+[protected] for Adhar link with mobile number verification, computerised AIRTEL caller asking for Adhar no d OTP

I'm updated d have heard of such fraudulent cases due to which i did not entertain them much, but however there will be innocent people who fall for such frauds.

Request you to please investigate this and ensure that the people behind such type of cyber crimes

Thanking ANURAG
[protected]
[protected]@gmail.com
Patna (800004)
Bihar

I went to airtel store in nasik (Mh) for mnp (On 13th march 2018) & was asked to pay rs.50/- for mnp & that too in cash only. As per my knowledge, trai has slashed mnp charges from 31 january 2018 to rs4/-. Mnp charges are only rs.4/-, however i asked that will i get any receipt or balance in my ac, they simply said no. Will anyone let me know why airtel is charging huge fees for mnp?

Airtel customer care and technicians are fooling me everyday since last 3 days. On 12th March 2018, I fixed the slot of 6 PM to 7 PM for the services, because they told that they do not work after 7 PM. I took off early from my office, but after speaking with technician more than 5 times, finally he said sorry. He is unable to visit as he got stuck with some other customer. He kept on saying that he will come within 10 minutes etc.

Next day again, I fixed the slot at 6 to 7 PM. But, again after talking several times with technician, this time also he wasted my time. Finally, he said sorry. Now, I cant make it.

Then, I called customer care airtel. Spoke to them for 30 minutes, spent Rs.60 on this call. I was promised in writing that the technician will come to my place at 8 AM sharp on 14th March 2018. But, no call, no service. They are just pathetic.

The, I called airtel customer care on 14th March 2018, at 2 PM. Then they were so rude to talk to me and they kept on saying that we can't provide you any service at 8 AM.

I want to put mental & physical harassment claim of Rs.1 lakh on Airtel due to this problem. Also, I want my service to be done free of cost and 8 AM in the morning or after 9 PM in the night.

I ported my airtel sim rajasthan circle to airtel haryana circle. On 4th march. Now it has network and calling facility only. And internet not working although i have proper apn settings and data pack.
And when i try to call 121 or 59059, it redirects to the airtel services and ask me to enter my number. Next the twist is it says wrong number on correct info.
My number is [protected]
Kindly resolve this asap.

Dear sir / madam,

I have sent the request to port our 5 mobile numbers (Corporate plan) from airtel to other service provider, about 20 days back. It has been rejected by airtel without any reason to our new service provider. It should have been through within 7 days time as per the tri norms.

There is no communication to us either from airtel regarding the same.

I will appreciate you will look into the matter, without any further delay.
Ravindra
[protected]