Airtel Complaints & Reviews

Hi team,

Kindly refund the deducted amount of 366 inr at the earliest. By mistakenly recharged this. We are not your customer. We want to recharge dish tv but unfortunately type mobile no and recharged amount of rs 366/-.
Request you to please refund this amount on below account no: [protected] hdfc
Ifsc code: hdfc0000007 name - trupti p salunkhe mobile no - [protected]


On 9th february 2018 - pos xxxxxxxxxxxxxxxx bharti airtel li pos debit - 366

Regards
Trupti p salunkhe

I have submitted requests for prepaid to postpaid transfer twice and have been charged twice, but till now the transfer is not completed.
The sim which i am trying to migrate to postpaid, is not on my name, but the sim is with me for past 6 years. The airtel office said that if i give them my aadhaar card copy, my company id proof they can migrate the sim in my name and then change that to postpaid and charged rs.400 for the process, but its been more than 6 months and nothing has happened till now, neither the sim is on my name and neither the sim has been migrated to postpaid.

Please help.

Dear sir,

I was post-paid user of airtel but due to network issue i switch the number in vodaphone. I have pending bill of rs 499+gst. I had word with nodle office share by contat center team. He had promisesd 50% discount on bill amount. I am ready to pay rest amount. But they do not proceed the discount. I have redceived serval call for payment i informed same to them they told me they get back but no one turned up. Today i received the call from legal department nd mr deeepak joshi warned me to pay 700 rs. Reueted kindly help to resolve this i m still ready to pay 50%of amount. Its failuire from airtel they unable to resolve my issue.

Hi, my airtel app shows me new offer of 199 plan. But i am unable to activate that plan with my main balance. I hve balance of rs217. I called customer service for help but they told me to recharge for rs 199 and cant be activated with mobile balance.in fact they have told me to use it via calling. Why should i spend money in calling when there are lots o[censored]nlimited calling plans with data are available.. How ridiculous this suggetion is.. Why should i spend money from my main account via calling at 30ps/min..
Airtel is not now customer friendly.
I think it's better to change service... I am totally upset..

Sir mera name harpal kushwaha h mera address h gram post - tatam jila chhatarpur m. P. Sir mere village me 2g network ata tha lekin 1 january 2018 se airtel ne data speed 3g karne ki jagah sidha 4g network chalu kar diya h. Jis karan jo log 3g smartfone use kar rhe he un logo ko koi speed nahi mil rhi h. Unke sath dhoka kiya ja rah h. Isliye apse nivedan he ki hamare gram me 2g ke bad 3g fir uske bad 4g network diya jaye. Thanks sir

Sir,
Mobile no: [protected] in the name of s balaji.
I have submitted my request for changing present post paid connection to prepaid (448 - 82 days plan) and the same was given to airtel showroom on 5th evening by 6 pm and i was told that deactivation will happen in 48 hours and after this to insert the new prepaid sim and after tele-verification the new prepaid sim will get activated. All this will happen by 48 hours was informed but now 5 days have passed and till date no response from airtel. When i daily call airtel customer service i am given daily that the request is updated yesterday and will take 96 hours, this is the same answer daily they are giving and daily they say got updated yesterday and will take 96 hours. If they say daily that updated yesterday i do not know when the actual day will come.
All the customer service executives who attend the call are very harsh and reply if anything take up with management and go to chennai regional office. Is this the way they handle the customer.
I wanted to know what is the status of my plan post paid to prepaid change.

My name is abhimanyu maan, i have using mobile no.[protected] from long time and i applied to convert my prepaid sim to airtel postpaid. One day my sim stop working and this is my prepaid no. Of haryana circle where i was posted six month before but now i am i pune circle. To my surprise airtel alloted my no. To someone else although i have wattsup on that no. As well as airtel money and rs 2000 in my airtel wallet also. Till date i am waiting to activate my airtel postpaid sim. How you pepole do to anyone this is wrong ethically as well as legally also. I had given my this no. To my offce and to all. I will complaint in police or activate my sim on my name.
Regards
Abhimanyu maan
Alternate no. [protected]

Such a worst experience i have with airtel... I turned on my internet at 11.20pm and was on a call from 11.30pm to 12.05am when the call ended.. I tried accessing the internet but i couldn't and it showed my internet balance as 0 this happened to me soo many times can be said as 3 days once... How would my 1gb drain out in just 5 minutes beyond that when i tried calling customer care there is no option to speak to the officials

I downloaded airtel payment app on 6 february 2018 and added 2000 rs/- in it from my bank. After that whenever i am trying to do any transaction i am getting error "debit for this account is not allowed". Also i am not able to send money to my bank account it always says "sorry imps on this bank is not working" for two of my bank accounts. Also there is no proper customer care it is only an automated reply from computer. After sending a mail to [protected]@airtelbank.com 2 days ago all i am getting is we will get back to you as soon as possible. But nothing resolved as of yet my money is freezed on airtel payment bank app and i am not able to take it out anyway possible. I will wait till 1 month if nothing resolved i will lodge a complain in rbi against these fraudsters under ombudsman scheme.

My number for registering in airtel payment app :-

[protected]

My village name is nidigatla, and it's in andhra pradesh state. I have given so many complaints on 2g coverage on open network still those complaints are not resolved and our village is low coverage 2g area i. E., on outdoor or outside of the house on keypad mobiles only showing 2 points and on android mobiles only showing 3 to 4 points and on indoor or inside of the house on keypad mobiles only showing 0 to 1 point and on android mobiles 2 to 3 points finally outdoor and indoor services is not good. My brother is airtel customer and father is also a customer of airtel with two airtel numbers and i am also customer of airtel and i have so many complaints on open network and i called so many times network centers and there not taking complaint seriously and they are not giving respect to customers and solve the problem immediately otherwise our airtel family shifting to another network.

Airtel call operators are not giving respect to customers and when there is no main balance or internet balance they are not taking complaint request about network coverage and they are saying nonsense matter. For example in my village 2g coverage is low and i said take the complaint solve the complaint but they are saying once check your sim on airtel store or you have no main or internet balance on phone kindly recharge it after call me. Those are the words they are saying and supervisors and call operators don't have
Minimum knowledge about network coverage.

On 8-2-2018, at 12:07 &1:15 2 packs got activated without our consent & deducted rs150 & rs 5.00 from our airtel number respectively. We want refund as soon as possible of both the unwanted deductions we faced or else we will opt port for which you had already given a unique code that is ad888252. We have been associated with airtel for a long time &we didn't had any problem with you for which i suggested my friends too to opt airtel services but after this irresponsible behaviour, my ego get hurt & now i have decided to change my services from airtel & for which i already decided to go for porting & sent a request for this & received a unique porting code as mentioned above

It's been so long since i've ported my aircel sim to airtel. Still i can't connect to the tele verification number which is 59059. Please solve the issue as soon as possible. This number is my official number that is why it has become difficult for me to conduct certain tasks. I've always hard good things about airtel. But now i'm disappointed with it's service. Hope you look into the matter as soon as possible. Thank you.

Airtel is purposefully not allowing users to go to "vodafone.in", website of a rival service provider. They do it by not providing DNS records for that website.
Furthermore, they do this only for their mobile internet service as mobile phone users can't change the DNS settings. Making this restriction very hard to bypass. Where is net neutrality in this.?

We are complain so many time of network and internet speed but your side you give me some time to sold out my problem, but their are not any improvement for this in my office cum house in the office no network, i am fed up of your satisfaction if you don't solve my problem please tell me we are port my no in another company, so please short out my problem as soon as possible. My no [protected], [protected]

Previously I was using Vodafone in December 2017 I port my number to airtel. And this is my biggest mistake that I chosen airtel. False statement given by airtel that it is largest network.

Pathetic network. While talking call gets disconnected. Finding issue with connection constantly. Well if my problem is not resolved at the earliest then I will escalate this matter to the higher level and file compliant with the consumer forum.

Am not getting 4g internet fast and getting messages that
(Dear Customer, we have upgraded to 4G services at your Area. Experience superfast 4G speeds by inserting your 4G SIM in SIM Slot 1 and select network type as 4G/LTE. To check your Handset compatibility and SIM status give a missed call to 577 (Toll free).
Again if I get that message I'll keep case on Airtel company...
Am not getting 4g internet speed and some time Signals will not show
It shows no service
If I on data on top of the signal it's shows like this !

Complaint is about my personal mobile not the one mentioned above.in aug i have asked them to put in safe custody. So they asked me to clear the previous bill plus pay the safe custody charges. Paid the same + safe custtody charges + 6 months (50*6). All this paid upfront. So safe custody done.in aug end i wanted to take it back from safe custody due to some personal reasons. Now these jokers and [censored]er started they drama. It took them one week to take it out of safe custody and then on their own they have or their system has initiated 5 plan changes in a day (Point1). Also there is data pack of 700rs (Point2), whcih i told them who has enabled and told to disable next day itself. Which is absurd totally as they dont change any plan and packs without customer confirmation. From sep17 till jan'18 if we go by simple thumb rule the bill comes (399 round of 400 * 5) = 2000. Now starts the whole frusturration... To my shock bill came to some 2000/- per month. Every week calling these jokers to rectify the same and useless any on call is we cannot help oru senior will help and somebody will call. Keept calling on weekly basis and keept explaining in every call where they have done mistakes. To my shock, they reversed the extra amount after three months and some 10 calls. Best useless explanation comes that they are not able to remove 700rs data pack some issues are there. So every month on billing i ahve to call explain some jokers on the call and wait to get useless response stating we cannot help somebody will call. Best part this time when i call person the call says why i am not pay outstanding amount and he tell me that i am unnecessary making issue. Airtel team if 500 makes you rich you can take that amount. I have already started closing my relation ship with you which goes back to 12 years. Where till date i have not defaulted even once and my account has already been in credit balance. If can do something before next billing fine. Else roll it up.

Since shifting to uae, i am unable to make payments because the airtel online and mobile payment portal does not work.

While airtel does not resolve the issue, it harasses the india based senior citizen family members by calling for payments. They even said they will send people to the doorstep to collect the cheque payment.

If they do so, we shall have no recourse but to make a police complaint against whoever turns up at our doorstep and seek appropriate justice

Hello,
I am vardhaman aitawade. I have airtel postpaid number [protected] (Maharashtra).
On 2nd december 2017 i converted it postpaid to prepaid with paid all the outstanding ammount by using netbanking at devidas airtel pimple saudagar pune.
My outstanding amount is 640/- rs but same time my account debited two times. (640 + 640 = 1240 rs)
I can complaint immediately to airtel, they said extra amount will sending you at billing address by cheque, within 45 days. Today is almost 60 days completed, but still i can't get cheque. So i called airtel customer care, people are not responding properly, and again they said wait more 90 days.
Kindly requesting you please resolve this problem and refund my money as soon as possible.
Please find below mentioned transaction details.

1. [protected]/citrus airtel
2. [protected]/citrus airtel