Claimed

Airtel Complaints & Reviews

2.1
Last updated Apr 22, 2024
Complaints 54497
Resolved
21957
Unresolved
32540
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 919

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
syed tanweer
from Kanchipuram, Tamil Nadu
Report
Copy

my airtel sim 4g sim not activated

Address:Bangalore, Karnataka, 560078

Hello team,

I had already sent a massage as sim following backside code to activate 4g sim. After two days also i am unable to get the network in my 4g mobile. Please help me go resolve this issue. This sim was taken from o e of your outlet. And thy asked me to msg with the number to activate. After sending message i got confirmation as sim will get activated after 24 hours.. Already 48 hours completed.. Please help me resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhiten
from Gurgaon, Haryana
Report
Copy

plan validity

Address:New Delhi, Delhi, 110016

Sir/madam

I am an airtel prepaid customer with mobile number [protected], and very unsatisfied due to recent plan activity. I have taken a plan of rs. 169 on 16th of january. The details of the plan are given in the attached photograph. As it is mentioning the validity for 28 days but its end on the 14 days. For this haphazard provide the half of amount as plan worked only for half the period.

Look into the matter...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sayanyan chaudhury
from Bengaluru, Karnataka
Report
Copy

money not getting refunded after transaction failure

Address:Bangalore, Karnataka, 560067

I have made a transaction 2 months back with airtel for mobile recharge, transaction was not successful. However money has not been refunded till now even after repeated complaints and followups.

Details :
Date : 04 nov 2017
Txn description :[protected]ccaairtelinmoney
Txn no :[protected]
Amount : 349.00
Clear balance : 86, 000.03
Account details :[protected]
Hdfc0000683,...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sndpkol
from Bengaluru, Karnataka
Report
Copy

airtel online wrong number recharge (typo) reversal

Address:560068

I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the online recharge websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 51619' message.
I got response as not autorized to use lapu reversal service

Please do the needful

Transaction id is [protected]
Amount recharged was inr 448...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarart
from Bhubaneshwar, Odisha
Report
Copy

my airtel number activity

Website:Airtel

Respected sir. I am sarat ch behera from odisha dist. Ganjam i have 10 years airtel customer my mob no [protected]. Present this no close. Plz provide this no same name. Before 8 month not recharge this no _[protected] because as a my present office cug airtel no [protected] use. Dear sir kindly provided this no [protected] as soon as possible. I have countnew. Your best customer (Sarat)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivekvrvcsg
Report
Copy

regarding network data speed

Address:Pauri Garhwal, Uttarakhand, 246174

I am living in srikot ganganali garhwal uttarakhand. Here network 4g data speed is worst then 2g. I already complained many of times regarding network data speed but they give only satisfaction that will resolve but i facing same problem. Me my colleagues planning to switch the network if this problem will remain same.
My contact no.[protected]
Pin code 246174...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Khordha, Odisha
Website:airtel.in

I did a recharge for an orissa circle airtel number in airtel app, it was shown as 150 rs full talktime. However, the talktime received was 127 rs only as seen in the sms and balance (Attached). Please check and add the pending balance. Also let me know why did this happen. Is airtel misleading its customers?...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Faridabad, Haryana, 121001

Incoming calls & messages on my number [protected] is not working since the day i have ported it from vodafone (26th jan'18). Done everything right from raising complain on customer care, visited airtel stores, changed my sim & phone but still probem is not fixed.

Can you help me in activating my number in correct circle. I came to know that my sim has been activated on some other circle and not on home circle of haryana. As...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahalingam Krishnamurthy
Report
Copy

excess billing for unused services

Have been staying overseas since january'17 and a customer of airtel since then. The inter national roaming service was active (Only for incoming sms and no voice calls or data plans). After an alert for abnormal amount, had to de activate the international roaming from november15th, while in uk. Had to re activate the services from dec.15th due to travel to usa.in the next four days got a message that charges for data utility is rs.2867/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sairam Pokkunuri
from Bengaluru, Karnataka
Report
Copy

airtel payment bank no debit allowed on this account

Recently deposited an amount of rs 2000 in my airtel wallet. Now when i try to do any transactions from it a notice appears and says "debit for this account is not allowed".
Cc from airtel what does it mean. Quite frankly i care less about what it means. I want you people to kindly solve my problem because i got other things to do too
Phone no:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
francis106
from Bengaluru, Karnataka
Report
Copy

deactivate all 54321 services

Address:Vadodara, Gujarat, 390002

Dear sir,
My number is [protected]. For the past few months i am experiencing that i have been charged for unwanted 54321 services. I have never subscribed any of the services. Whenever i stop any service, another services automatically gets activated. I have lost rs. 200 with this unknown reasne on deduction. I feel like cheated. Please stop all this. I was so disappointed with airtel service by deducted my money. This is not fair...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalyan Kaldate
from Mumbai, Maharashtra
Report
Copy

speed of internet is low

Address:Pune, Maharashtra
Website:www.consumercomplaints.in

According to my data plan of 399 i am enjoying 1gb/day internet data service. But internet speed is very slow. Many a time it is 0.000k/s. As a customer i got offended because i tried complaining to airtel care executive. But he could not address the problem. They just promise bt do nothing. I request you that i be provided with optimum internet speed. Else i should complain against aitel in consumer forum.

Thank you.
Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rstephenraj07
from Alappuzha, Kerala
Report
Copy

4g speed below 30 kbps

Address:Chennai, Tamil Nadu

I am using 4g sim with 4g smartphone. My home located in ambattur, chennai city. I always getting 4g internet speed below 30kbps in night time. Very worst network. But tv add shows airtel is indias no 1 fastest network provider. Veryvery cheating. Airtel upgrade your network signal strength or something technical upgrade. Otherwise dont show your chalange add. I am very disappointed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep Sarawgi
from Mumbai, Maharashtra
Report
Copy

postpaid mobile card no.7227802233, 7490029042

Address:Ahmedabad, Gujarat, 380058

Good Evening Team

Sub: Discontinue airtel number

This is inform you that I visited 3 times in your store at BOPAL. But Your customer service person not discontinue my numbers.
I am using that numbers only one month and after clear my all outstanding.I want to close it but your agent told that it is not close before 3 Months.
I know that there is no rules for 3 months if you are not close my connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohitzaifrani
from Gurgaon, Haryana
Report
Copy

charged for internal sms on mobile no -8448200292

Address:New Delhi, Delhi

In my airtel bill for the period: 11-dec-2017 to 10-jan-2018bill no: [protected], it was showing i send international sms to the number:[protected], 19 times. Details below:

3. Sms - international messages
3. A
1 17/dec/2017 21:33:[protected]
4
1 1 5.00

2 21/dec/2017 23:27:[protected]
4
1 1 5.00

3 23/dec/2017 21:41:[protected]
4br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Noushad Moidin
Report
Copy

untrained staff

Address:Dakshina Kannada, Karnataka, 575023

Good evening sir/madam

Im really feel shy to say im using airtel because of your staff misbehavior requested to then to do roaming connectivity they disconnected my sim and second day they clad they fixed that and old account having excess amount they told me to transfer and everything will be ok but now they saying different its happen its mistake but its from air tel side lets inform them do it asap because its not my mistake...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500070

No polite in the customer service people in the airtel network in vanasthalipuram branch hyd, very bad communication
No healthy behaviour with the customers
The question are answered in a irritation mode (By two people) not all the employees
Every time these two people are seen in bad behaviour
If this continues, i will switch to other network and also tell my locality people also to do the same
Then you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arghya Sen
from Bengaluru, Karnataka
Report
Copy

cannot recharge my number through any source.

Address:Bangalore, Karnataka, 560100
Website:www.airtel.in

Since Dec 2017 - present
Guys, don’t you think this is too much of harassment??
I can’t recharge so I cant talk to your customer care! Don’t you have courtesy enough to call me at least once spending Re. 1 ??? I’m ready to pay you back !! The worst service I’ve ever received is from Airtel! You ask me every detail and then ask another detail, when it is done, you ask the same details again and the loop goes on! I’m...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Ketan Sawant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to recharge after conversion of postpaid to prepaid

Address:Mumbai City, Maharashtra, 400037

Dear Sir/Madam,

This is to your kind information that I have converted my mobile number [protected] post-paid to prepaid on 6th Jan 2018, after converting number I am not able to recharge on my number, I tried to recharge amount of 199 through Airtel website on .07th Jan 2018.The amount has been debited from my account no and recharge has been failed. The amount also not credited back to my account till now.
I have called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suryasvam32
from Belur, Karnataka
Report
Copy

online recharge via my airtel app

I tried to recharge an Airtel number [protected], the money got debited from my bank account but the transaction failed and I didn't get the money back that is refunded. RS.399
SYN- INR 399.00 debited to A/C No. ***8144 on[protected]:58-for POS txn at[protected][protected]-BHARTI AIRTEL LIMAvl Bal:203.35. Helpline [protected]
And then there is no transaction history of this failed recharge . So please look into it
Thank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy