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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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D
Deepak Panangatt
from Mumbai, Maharashtra
Mar 13, 2018
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I just recharged 219rs through airtel.in website which is said to offer 1.4gb/d for 28 days. And i got an sms showing i got the offer. Then i check my net balance and it shows nothing at all. I contacted customer care executive he forward call to a senior lady all i get in response was send my complaints to an email id. And she said email id while i was talking. Please respond to this issue asap and my phone number is [protected].
Airtel customer support has been notified about the posted complaint.
Ported no from aircell airtel.mob no [protected]. Received message from ATDSA on 1.3.2018 at 11:26saying " Your services have been set please restart your hand set. Even after doing so sim not getting activated.sim no is[protected]U.
Please restore the service
Thanks
Shame Airtel shame...
Hi, I am Babul Sahoo having Airtel number [protected] recently tried to contact Airtel customer care executive about my problem regarding VAS . Airtel customer care executive Mr Hrusikesh Muni picked up my call and misbehaved very badly. I think he doesn't have manner.
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    B
    babsy81
    from Pune, Maharashtra
    Mar 13, 2018
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    I used to have a number "[protected]" on my name a year back. I have ported that number out of airtel to vodafone and later i disconnected that number 6 months back.
    Now am getting calls from that number to all my contacts. There's a female voice on the other end and she's calling all my relatives and disturbing them. I need to get some immediate actions taken for that phone number as the owner is using my personal details to contact people.
    Airtel customer support has been notified about the posted complaint.
    Pos data not found my airtel lappu sim...
    I'm not satisfied with outlet service...
    Today I went to airtel outlet for duplicate SIM card charge is Rs.25 but they are taking Rs200 per SIM card why they are charge extra Rs75
    I ask them give me Rs200 bill which I'll paiy they won't give
    My simcard lost please my number returns [protected]
    Sim not working till last 10 hours ago n i m take a action against airtel Frustrated with no response to your complaints. Companies/Businesses not paying attention to your complaints.

    Don't just sit, it's time to speak up.
    Plz do something
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      F
      Fayyaz Nakhawa
      from Vadodara, Gujarat
      Mar 13, 2018
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      Address: Vadodara, Gujarat, 91

      This is fayyaz nakhawa using an airtel number - [protected].
      As i wanted to travel to tehran in mth o dec, was looking for an international roaming pack. Airtel had activated a 2999/- pack but this did not have the desired country. I was assured by the backend team in case of no service area i will not be able to use it there but were ever connectivity is available there should not be a problem. Now after 3 mths i get a bill of 30k and i am being told that there is no service available at all what kind of service is this. Airtel has duped me, completely misguided, false promises made and now due to their blunder why do i suffer this is certainly not at all acceptable. I have been chasing around to get a resolution but no luck at all.

      All the time different story and false promises, this is leading no where. I am facing business loss, harassed n tortured constantly for payments. Unable to get a resolution, all airtel is interested is that i should pay for their mistake.

      I strongly oppose this and want an immediate resolution and complete wavier for wrong charges placed.
      Airtel customer support has been notified about the posted complaint.
      Airtel customer support is notified about the complain but what happens afer that? Is this forum checking for what happens afetr they have intimated the complain to the write department. If that is all this forum is to do then there is no point in giving services.

      Hope you guys can understand that the we as a consumer do first connect with the department / service provider were the issue is but only when things are not sorted look out for other sources were this can be resolved but you guys are of no help if all you shall do is forward the complain.

      We are still stuck with the issue were it all started from and we certainly want this matter to be resolved ASAP
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        D
        Dharmanandan Palaparthy
        from Hyderabad, Telangana
        Mar 13, 2018
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        Address: Hyderabad, Andhra Pradesh, 500033

        I was called over phone by few people, from airtel broad band line connection for installation.
        I accepted to upgrade from ll [protected]. There were couple of people who called continuously and check my address around 30 times and no one has come installation.
        There was a threat from airtel people. As on request i didn't give any complaint and they have removed the connection. Its almost four months now they are sending rs.1500 amount due.

        Can i know the amount claiming is right, i would launch official complaint on this as they abruptly remove connection in middle of month and claiming the amount.
        I would like to know whether i have to pay all amount and keep quiet or shall i fight

        Regards
        P. Dharmanandan
        [protected]
        Airtel customer support has been notified about the posted complaint.
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          R
          rahul_singh99
          from Hyderabad, Telangana
          Mar 13, 2018
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          Address: Hyderabad, Andhra Pradesh, 500081
          Website: www.airtel.com

          I have already raised several complaint about network issues in my area. But, i don't see any improvement in quality of network signal yet.

          There are lots of call drops. I am not able to use data. And there is voice break as well.
          But, there is no compensation provided for such pathetic services.

          I am now forced to switch on to some other network. And, yes i won't be paying any due amount for this month as i am not able to avail your services.
          Airtel customer support has been notified about the posted complaint.
          Mar 13, 2018
          Updated by rahul_singh99
          I raised a network related complaint around 3 months back. There was a complaint registered as well. But, I don't see any improvement at all. This is to inform you that I will not be in a state to pay any single dime for this pathetic service.

          Moreover, your call drops have drastically increased. If this is how you are improving your network then it's better to switch to some other cheap network at least I won't have to pay around 500 every month.
          As per your service engineer feedback 4g not coming my room.
          So I request to you please your valuable service stop on my no [protected].
          In my first Airtel bill[protected] it is showing international SMS 22 times to same number[protected] with charges Rs. 5 per SMS. I dont know what is this but it is shocking and ridiculous. Please resolve this issue
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            S
            shubhamkumarsharma
            from New Delhi, Delhi
            Mar 13, 2018
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            I have brought an airtel secure plan and paying for it every month just to secure my mobile phone from any accident.

            On 21/02/2018 i met an accident and got broken screen of my phone, i tried to raise the claim on the next day (22/02/2018) using airtel android mobile app and there is a validation required where we need to put pin-code in confirm your address section, but due to the bug in the airtel android app i could not raise the claim and got delayed.

            Now, because of the technical bug which was from airtel side and delayed, airtel has refused to process against my request.

            It has been really sad to observe the worst ever services from airtel.

            Hoping to hearing from you soon.
            Airtel customer support has been notified about the posted complaint.
            My airtel mobile balance has been auto deducted against some VAS which i had never asked for twice in past 10 days.
            I want my refund & do not wish to avail such services without my consent.
            Please bring back animax
            I'm unable to hear anything from both incoming/outgoing calls and the internet speed is pathetic.
            Proofs for my current number is my fathers proof
            i want to change my proofs with my address
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              P
              pvadapalli
              from Hyderabad, Telangana
              Mar 13, 2018
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              Address: Hyderabad, Andhra Pradesh, 500090

              We have a network coverage issue at my residence. Address: glr layout, opp road to oldage home, mayuri nagar, nizampet, hyderabad 500090.

              Additional details: always 4g network is showing 2 pts and there is always a network shift from 4g to 3g which makes the calls cut down. We are able to receive the calls but due to the continuous shift in network from 4g to 3g and e, we are not able to hear the calling person's voice.
              Airtel customer support has been notified about the posted complaint.
              Mar 05, 2018
              mkranka's response
              my phone outgoing call is not active
              I ported my number from postpaid to prepaid. But the recharge is continuously failing.
              Number [protected]
              Alternate number [protected]
              When I was using the myairtel app to recharge my DTH through the airtel bank saving...it is showing that your account is debit freeze...how to resolve this problem...…...…..., , , , , , , , , , , ..., , , , , , , , , , , , ..., ., , , , , , , , ..., , , , , , , , , .., ..., , , , ., , ,
              My AIRTEL PREPAID SIM CARD is BLOCKED from LAST ONE DAY .
              Handset shows SIM CARD REJECTED .
              My mobile no [protected]PLEASE ACTIVATE IT AS QUICKLY AS POSSIBLE
              Getting error code 6 on my tv.I have already recharged the account but still not working.I also turned off and on tv.Please call me [protected].Airtel digital tv id [protected].Please help me.Thank you.
              Hi, I am Mr. Natarajan S, I am using Airtel net work in India, now I am in Saudi Arabia, my mobile number [protected],
              kindly activate my number access to international roaming facilities

              Thanks, Natarajan S.
              Last friday dt. 2 nd march 2018 my phone no. [protected] circle coimbatore port out from postpaid to prepaid, on 3 rd march phone incoming call was activeted but till now out going call is not active, i please check and complain rectify as soon as possible .
              Maine apni sim ko 4g me upgrade karaya mujhe nayi 4g sim gayi hai par jaab mai 52122 par call karta hu to msg aata hai your sim is not 4g sim aisa kyo
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                V
                Vinee05
                from Nadaun, Himachal Pradesh
                Mar 13, 2018
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                Airtel networks are so pathetic in my area that at times i don't even get 2g cellular networks to make call. No internet works. 4g availability is zero. Very poor service.

                A residential society with numerous airtel customers facing same issues and airtel do not have any solution for us. This is the worst network.

                Situation is getting worse day by day and gradually people are opting for other networks since even affer repeatitive complaints no action has been taken by airtel yet.

                Airtel just calls and says network is good in your area issue is at your home. We will take your issues for future purposes and issue is resolved.
                So like i should wait for future to do my work as per airtel.

                And future is not even defined.
                This is the worst experience ever with any telecom service provider.

                Services of airtel have worsened over time.
                Airtel customer support has been notified about the posted complaint.
                Dear sir,

                Pls change my mobile number of airtel digitel tv id no.[protected] in the name of suresh jamwal to mob no.[protected]

                i am very thankful to u .

                thanks & Regards
                Suresh Jamwal
                [protected]
                My wallete number [protected] .
                Piz send electric bill recipt send my email id:- [protected]@gmail.Com
                Sir I am being unnecessary charged 199 for booster pack which can be deactivated from the account . Kindly change the option as it can lead stop using Airtel services further more
                Sir mujhe [protected] is no ki call detail chahiye. No meri wife ka hai. Lekin wo mere saath nahi rehti aur mujhe pareshaan kar rakha hai. Plz help me
                Please send this message fast because my mobile data and network is very slow my pack is till 12 April 2018 then I will port the card
                I had submitted a request for broadband connection and paid 500 rs but when they got the money after that they were not receiving any calls and they had postponed the connection date to 4 Mar.

                Payment id:22737227
                Name: Durgesh Srivastava
                mob: [protected]
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                  M
                  Madhan2395
                  from Chennai, Tamil Nadu
                  Mar 13, 2018
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                  Dear team,

                  Hi i am madhan kumar, recently i have did a recharge transaction through airtel my money (Airtel app). But i have entered wrong amount during the transaction.

                  Kindly help me out for the same.

                  Now please do the same on urgent basis…. Details are as below….

                  Date - 13/03/2018

                  That mob. No. [protected]
                  Wrong amount - 399
                  Right amount - 100
                  Transaction id.[[protected]]

                  Please sir reverse it my account.
                  Airtel customer support has been notified about the posted complaint.
                  Mar 05, 2018
                  Ashokhp Khawa's response
                  Puk code bloked my sim card [protected]
                  Sir/medam
                  My old sim puk code block hogaya my number [protected]
                  Ye number ka sim mujee new issued karoo my name - Ashok bhanwarlal khawa
                  Local add: room no - 55/344 skent soc mhb colany pathanwadi mlada east 400097 mumbai
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                    RAHULDASD
                    from Trivandrum, Kerala
                    Mar 13, 2018
                    Resolved
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                    Resolved

                    Address: Thiruvananthapuram, Kerala, 695029

                    Call drop & poor 4G internet speed issue
                    @ Anayara, Kallummoodu for the past 5 months. Informed customer care about the issue and it will work fine for 2-3 days and back to same situation.complained the same about 2-3 times a month at beginning. Now 4 months passed worser than before. Now to connecting to customer care is another task. Email service to customercare has stopped. Customer care numbers changed.
                    Jun 9, 2018
                    Complaint marked as Resolved 
                    Still the same. No coverage 4G/3G, Low internet speed. Location : Anayara Pin: 695029 Mobile: 9995361220
                    Airtel customer support has been notified about the posted complaint.
                    Jun 04, 2018
                    Updated by RAHULDASD
                    In April i called the open network 12118 complaint regarding the same. They informed, By April 30 the issue will be solved as the tower upgrade will be finished. Now June 3rd i called up again raising the same complaint they say there is good coverage shown in there database. It keeps switching from 4G+ -> 4G -> H+ -> H -> E. After 1 - 2 Min back to 4G or 4G+ with very low speed. Call drops often.
                    For the last 3 recharges of 448 the around 9 months situation is the same at my House, Pincode(695029). Changed phone, still no use. One of my friend residing @ chakka, Enchakkal ported mobile no from DoCoMo to Airtel (as i suggested Airtel call clarity is good, and offers stable connectivity & internet) got really ### for last 6 months with call drop & no signal.
                    Recently same issue at Kovalam (695527) office. 4G dead slow. even shift phone 2G network finds it hard to keep up the signals during calls.

                    Airtel is becoming very poor in service and charges high rates as before for this poor service...

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                      RudreshKundur
                      from Bengaluru, Karnataka
                      Mar 12, 2018
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                      Address: Mysore, Karnataka, 570023

                      Recently i raised port request from bsnl to airtel, and it’s almost 4 days bsnl service disconnected and my new airtel sim struck in “no service” mode and i really struck up in middle of knowhere since that is my primary number and all business and otp activities are connected to that number, please help me out to get back “[protected]@yahoo.com”

                      Even i visited many times to airtel relationship center kd road, mysore but it was of no use and nobody willing to help me out of this issue..
                      So i’m bringing up my issue here, so that atleast it can be addressed by airtel so that i can get back my primary number
                      Airtel customer support has been notified about the posted complaint.
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                        Subhankar_Mukherjee
                        from Gurgaon, Haryana
                        Mar 12, 2018
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                        Address: Chennai, Tamil Nadu, 600125

                        Hi,

                        I am using Airtel postpaid from January 2016 having relationship number [protected]. Recently I migrated from postpaid to prepaid. Today, 12-March-2018 around 04:00 PM IST, they did shut down my postpaid sim and I inserted the prepaid sim card as instructed earlier. From then even after 6 hours, I am not able to activate the sim. The customer care is not picking up the call. Once they picked up and said you details are not updated. Visit the store again for the same. If the details are not there, then why did airtel did shut down my postpaid connection! Now they are not even responding. I am out of my primary number. Please take exemplary steps for this organisation. I am feeling like cheated.
                        Mar 13, 2018
                        Complaint marked as Resolved 
                        Visited the airtel store again. They had to upload all the datas again and then it got activated.
                        Airtel customer support has been notified about the posted complaint.
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                          Mridul Omer Deekshant
                          from Agra, Uttar Pradesh
                          Mar 12, 2018
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                          Address: Lucknow, Uttar Pradesh, 226010
                          Website: one.airtel.in/rcconf

                          Each time I open any webpage airtel redirects to one.airtel.in/rcconf/... what is this??? we are recharging with an high ammount to use internet and u are going to redirect it sucks... my contact no. is [protected]. i[censored] will not solve the issue within 12 hrs. I will surely port the number to another service provider.
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                            faizurrahmanin
                            from Surat, Gujarat
                            Mar 12, 2018
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                            Address: Valsad, Gujarat, 396191
                            Website: airtel.in

                            I am using airtel network and my prepaid plan is unlimited my home network is kolkata but from the last december 2017 i m in vapi gajarat and facing a lots of problem during called if i have to call a number than have to dailed at least 10 to 15 times and if i have to call a jio number than its not possible. they challanged indias best network at this time they are the worst and if calling there customer care to solve the network problem they said your sim circle is kolkata you have to complaint to kolkata circle we can accept your complain t in gujarat circle than why they all offering roaming facility what is the meaning to remove zero from starting
                            Airtel customer support has been notified about the posted complaint.
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                              koustavpanja48
                              from Arambagh, West Bengal
                              Mar 12, 2018
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                              I have recharged Rs93 on my airtel no. [protected] with facility 1gb net and unlimited local calls for 1 month. I input my airtel sim in 1st slot of my 4g smartphone. But after recharge the highest speed was 2kbps though 4g network is available here. I complained 2 times but don't get any solution. And now I have to face a problem - At the time of outgoing call network shows "no service" and after disconnected full network is shown as usual. What a system of airtel to income..
                              Airtel customer support has been notified about the posted complaint.
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                                enjayy
                                from Ambala, Haryana
                                Mar 12, 2018
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                                Address: Mohali, Punjab, 160062
                                Website: airtel.in

                                I have been sent a bill by airtel amounting to 34000 rupees, whilst on international roaming in iran.
                                tel no. [protected]
                                The network available there was 2g, that too super slow. As per my phone data records, i have used around 40 mb, whilst the customer service is telling different data amounts every time, 40 gb, 4 gb. First time they called and told me i have been billed 4 lac rupees, and its discounted to 34000.
                                After that only the guy for recovery is calling me regularly, whilst the airtel customer care guy is himsel[censored]nclear about data billed, and on every call telling vague numbers.
                                If such a big company is doing such kind of cheating and fraud, the only recluse might be the consumer courts and to sue them for 10 times of the amount billed, and the mental agony caused.
                                Airtel customer support has been notified about the posted complaint.
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                                  Reena Hoddinmail
                                  from Karwar, Karnataka
                                  Mar 12, 2018
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                                  Address: Bidar, Karnataka

                                  Wrong number [protected]
                                  Correct number [protected]
                                  Txd i'd[protected]
                                  Amount 448

                                  Pls transfer 448 recharge to correct number
                                  As fast as possible please

                                  I have entered a wrong mobile number and need to get it to my correct number. I have recharged in the airtel online recharge official websie. Please help me. I have also tried 'wrc (Wrongno) (Transid) (Amt) (Correctno) send to 59109' message. I responded as no keyword found.
                                  Airtel customer support has been notified about the posted complaint.
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                                    zina1987
                                    from Bhubaneswar, Odisha
                                    Mar 12, 2018
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                                    Address: Khordha, Odisha, 752027

                                    This is to inform you that my name is mr. Bibhuti bhusan dash account holder/subscriber of mobile number +91-[protected] t in odisha/orissa region.

                                    With due regards, i may bring to your kind attention that my "airtel money" account with the aforesaid number has been blocked unexpectedly since last 4 months due to which i am unable access my account through the website as well as the application. After entering the mobile number for login the otp (Required to login) not getting delivered to the number.

                                    Currently, i am in a business trip in yanbu, saudi arabia and need to refill my airtel account to activate the international roaming service required to to make incoming/outgoing calls which is very much essential for uninterrupted communication.

                                    Hence, you are kindly requested to treat the matter with utmost priority and do the needful.

                                    You may contact me by e-mail at [protected]@yahoo.com or can call me on my local number +[protected]Saudi arabia).

                                    Thanks & regards,
                                    Bibhuti bhusan dash
                                    Airtel customer support has been notified about the posted complaint.
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                                      Riya singh Rajpoot
                                      from Kashipur, Uttarakhand
                                      Mar 12, 2018
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                                      Dear sir/man
                                      This is just to inform you that i am getting call from international number. This sim card is on my brother's name. So i got a call before some days so i received, but when i got to know that it's wrong number i disconnected that. And after that +441 +361 no, again i got from these 2 numbers. I avoided 2-3 times. Yesterday n ight i got messege in my watsapp also with number [protected]. So i tried to talk in coustomer care and inform them but i couldn't. Hoping for your response.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Chaitra Pai
                                        from Bengaluru, Karnataka
                                        Mar 12, 2018
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                                        Hello,
                                        I am not getting airtel signal at my home and lodged a complaint with airtel
                                        The service request is put on hold as per the status i see in the app. Nobody from airtel bothers to update status or brief me on what is happening.
                                        I myself have done multiple follow up calls, but no use.
                                        I am highly dissatisfied with this kind of attitude from airtel and will definitely terminate the connection
                                        Airtel customer support has been notified about the posted complaint.
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