Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 919

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sharma1979
from Mumbai, Maharashtra
Feb 8, 2018
Report
Copy

Address: Faridabad, Haryana, 121004

Dear service team,

Hi, i am pallavi sharma from faridabad, haryana having airtel prepaid connection no. [protected]. I lost mobile yesterday night, hence, i want to request the airtel team to please block this sim card as soon as possible.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Pallavi sharma, 1971/a, housing board colony, faridabad, haryana - 121 004.
Airtel customer support has been notified about the posted complaint.
I want complain for Airtel digital TV.they are charging too much price and they don't give us full information.they charge so much price in little things.they aren't giving good service.please do something.i am requesting you to do something about this topic.airtel digital TV is providing worst service.
Iam staying at 57th c cross 3rd block rajajai nagar .I am not getting internet at all from 26th january 2018 .I am having valid internet pack ie Rs 199 recharged on 26th jan 2018.No internet why I want to know
[protected]
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Gopinath Vijaykumar
    from Cuddalore, Tamil Nadu
    Feb 8, 2018
    Report
    Copy

    Address: Krishnagiri, Tamil Nadu, 645001

    I have raised multiple complaint to airtel resolve issue. Still now we are getting less than 1 mbps of speed in krishanagiri district 4g airtel data.
    Intermediately mobile data got disconnected. After multiple times only able to test the speed of the internet through speed test.net. I have raised this issue in october month after that in december now its been february.
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    I ported from voda to airtel and there is no signal.

    The verification call happened and the signal vanished after my birth year entering. Now there is no signal since then. How to call ??? I dont have any alternate number.

    Such a bad service!!!

    Reply asap on [protected]@gmail.com
    My no. [protected]. I recharge. My airtel no. Rs 93 it recharge. Was dabal time so back my maney

    Thenks
    Airtel — not able to connect to AT&T toll free no 000117, and able to connect to same number from Vodafone mobile number. I have daily usage of the number 000117 to attend conference calls. Please assist on this.
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kotiparimi
      from Chennai, Tamil Nadu
      Feb 8, 2018
      Report
      Copy

      Address: 560076
      Website: Airtel.in

      Hi team,

      I am writing this email regarding my mobile network. My mobile number is[protected].
      I have ported from vodafone to airtel on 29th of january 2018. And my vodafone network has been disabled from feb 5th.

      When i inserted my new airtel sim to the mobile, i am unable to find the network. As the network symbol is showing as blank. If any one tries to call they are getting the message as - "all the incoming calls has been barred". Even i am unable to call any one.

      I have given multiple complaints in garudacharpalya airtel store. But there is no response from them. I am facing very difficulties with this airtel sim card.

      I request you to an action on this and let me know where the issue is from.

      You can reach me on my alternative number at - [protected].

      Kindly look into priority and help me on this.

      Regards,
      Shwetha,
      [protected]
      Airtel customer support has been notified about the posted complaint.
      I have added 657 rupees. Once I try to pay my mobile bill it shows "debit for this account is not allowed".
      Kindly resolve the issue ASAP.
      Help me how can I change my registerd mobile number
      I recharged by number [protected] with Rs. 399 pack through airtel.in account balance reduced but recharge is not credited to my number.

      Please help as soon as possible.
      I want to know the call records of my prepaid no.[protected]. I want some important no. which call comes in my mobile and I deleted they number. but I want to know they no. i[censored] want to give pls send me its urgent for me. so please send me details from 10/02/2017 to till date
      My Mobile network and internet provider is Airtel area is Mysore which i am facing fluctuating network from 6 months which is also having unreliable internet all the time...what is the solution.
      I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id mentioned above.
      thanking you
      I ported from Vodafone to Airtel...whenever i dial 59059 its is redirected to hello tunes service, I am not able to get any incoming calls. pls help me out alternate number is +91 [protected]
      Helpful
      Found this helpful?
      7 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anirudh Salvi
        from Mumbai, Maharashtra
        Feb 8, 2018
        Report
        Copy

        Address: 400703

        Its been a month iam facing the problems while making a call, always i have to dial a number around 3 times, then the call gets connect, suggest me what to do, this the first time and last time iam writing here, network is to poor, vashi navi mumbai near station above joyallukas jwellers and also in sector 6 vashi. I always call your customer care to ask them they always suggest me remove sim and insert it, but doing it many times still the same problem.

        Suggest you to look into this matter, other wise will change the network as i am having around 20 connections in my home that too post paid connection.

        Awaiting for your reply.

        Thanks

        Anirudh salvi
        [protected]

        [protected]@gmail.com
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          phule25972
          from Tekkali, Andhra Pradesh
          Feb 8, 2018
          Report
          Copy

          Address: 530018

          I have been using airtel no: [protected] since five years.in the same phone elephone p8000 in other sim slot bsnl is working. But suddenly from 06.02.2018 showing "no service". Also i tried in other xiaomi mi5. But still the sim is showing no service. It gently requested to resolve the issue and give me the explanation of why it happening though there is still balance amount in account.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Avinashgarg
            from Noida, Uttar Pradesh
            Feb 8, 2018
            Report
            Copy

            Address: Gurgaon, Haryana, 122001

            1) airtel offered us office internet plan by saying that upload speed will be half of download speed and we opted for 2mbps/ 1mbps plan.
            2) but till date upload speed never achieved more than.45 mbps
            3) when i complained then got the reply that 1mbps is not technically feasibile in my are i. E. Office internet paln is not possible and they can convert it into normal broadband connection.
            4) when i asked for the return of amount charged by airtel from last one year for office internet and rs 5000/- as installation charges than no repl received.
            I have escalated this issue to nodal officer, mr gopal vittal and mr sunil mittal but not getting any response.

            It seems that airtel is cheating the customer.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhagyesh Soni
              from Ahmedabad, Gujarat
              Feb 8, 2018
              Report
              Copy

              Address: Vadodara, Gujarat, 390023

              Due to your technical problem extra wrong charges added to my bill amount.... So please viewed up wrong charges amount.. And also viewed up late payment charges.... Otherwise i cut the connection immediately.. My airtel no [protected]
              +1 photos
              Feb 08, 2018
              Updated by Bhagyesh Soni
              Airtel — please viewed up my pending bill payment

              1 Review
              Bh Bhagyesh Soni on Feb 8, 2018
              Mark as Resolved
              Phone/Mobile Number: [protected]

              Due to your Technical problem extra wrong charges added to my bill amount. ...so please viewed up wrong charges amount ..and also viewed up late payment charges. ...otherwise I cut the connection immediately ..my airtel no [protected]

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                bharathkumarap
                from Chennai, Tamil Nadu
                Feb 8, 2018
                Report
                Copy

                Address: Bangalore, Karnataka, 560085

                I am writing this email in response to my complaint regarding network issues am facing in my location and every where i travel. I spoke with different customer care persons but all of them promised like it will be resolved in 3 days, 1 days and even the last agent told that it will be resolved in 2 days and i will get a call from network or backend team but those 2 days are over and i didnt get any call nor my issue is resolved. I am facing this from past 6 months from the time i bought my sim. Even i took duplicate sim and i followed all instructions given by customer care persons like putting the sim in different phones and changing slots but nothing worked out. The signals are very fluctuating and there wont be complete signals available and due to this call drop will happen and when i turn on internt i get only 3g even if the area covers 4g. I am very unsatisfied with this and the way custom care people are handling this issue. I told one of the person to take a complaint he told he will but he didnt. This is person id with whom i spoke for the last time that is 2 days back "[protected]". I have got messages from 247 for facing network issues. Nothing has been done till now. So am raising a complaint.
                Airtel customer support has been notified about the posted complaint.
                Feb 23, 2018
                Updated by bharathkumarap
                This is regarding network issues with my airtel postpaid connection. My number is [protected] Few weeks back I raised a complaint and airtel technical team followed up well and promised to resolve this issue by 3 days and even they admitted that there is network signal fluctuations happening. But now even after a week its not resolved.Its not occuring in a particular location but in most of the locations its happening and cant complain each time for each location as they are good and well developed locations in bangalore where this network signal fluctuations are happening. Its time to expose Airtel disppaointed service to consumers in socical media and whereever possible. This is my 2nd complaint in consumer forum. Nothing will be resolved just they are eating our money and providing worst service even after following very patiently. They cant provide proper service in bangalore and how come they give service in leh and ladak. Just making people fool. Will start a program to expose airtel scam and fooling people.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aman jain509
                  from Noida, Uttar Pradesh
                  Feb 8, 2018
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110053

                  Dear team,

                  I'm one of your customer for airtel prepaid from last 8-9 months. I have great experience with you earlier but from last some days approx from last 20 - 25 days i observed many issues regarding your networks. Most of the time my call is not connected to any one and i have also 1 no. Of vodafone at the same time when i dialed from the vodafone call connect easily without any problem. Because of this i have to used my voadfone no, instead of airtel. This is not an update of any particular area this condition is belongs to any where and some of m, y friends also face this issue. As airtel is the no. Brand and i doesn't expect this type of service from you. Please check as update

                  Airtel no - [protected]

                  Thanks
                  Aman jain
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Paromita Bora
                    from Guwahati, Assam
                    Feb 8, 2018
                    Report
                    Copy

                    Address: Kamrup Metropolitan, Assam, 781003

                    I have lost my phone yesterday afternoon. Incall airtel customer service today at 10am to block my sim card. An executive named pravin.
                    1. He denied to block my number because i couldn't give him the exact detail of my last recharge. Though the sim card owner name n address matched. And not only the last recharge but last lapu recharge he wanted. Whereas, i have told him that since long now i have been recharging online and sometimes i may take credit.. And the usual recharge amount is rs100/200. But mr. Pravin was least understanding n helpful.
                    2. He was very rude as i asked / tried to convince him that yes i am the rightful owner of the sim card i want to block n kindly do so, so that it can't be misused.
                    3. Clearly denied to block it.
                    4. My point is, if my name n address matched... Is it not enough? How can someone remember the last lapu recharge or any recharge for that sake, if it is not memorable or significant for some reason?
                    5. Why was there no alternative ways to verify if i was i... N i was not lying.
                    6. N why the hell will someone block some number? Wont that fraud know that the actual owner can get that same number dim later?
                    7. And as airtel have denied to block my sim.. If anyway my number is misused who will be responsible? And simply don't understand why can't you block it just bcz the last recharge i m unsure of? This is ridiculous!

                    For the first time now i have found airtel to be so unsupportive /unfriendly to the customer. While all my family members have been using airtel all the while.
                    If you look into this matter i will be glad!
                    N no customer needs to go through this almost an add on harassment because we approach the service only when we are in a tiff already. N i do have problem with mr. Pravin/anyone who does this kind of behaviour.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bishwajit kundu
                      from Jaipur, Rajasthan
                      Feb 8, 2018
                      Report
                      Copy

                      I get a message that i am using whatsmob and that's why my balance is deducted,,, and they deducted 75 rupees
                      From my account,,,,, when i am not select this service,,, please hlp me,,, i want to get my money,,, my ph no is [protected]
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        jit mahanta
                        from Gobardanga, West Bengal
                        Feb 8, 2018
                        Report
                        Copy

                        Address: Jalpaiguri, West Bengal

                        Plase
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sunit Banmare
                          from Pune, Maharashtra
                          Feb 8, 2018
                          Report
                          Copy

                          Address: Pune, Maharashtra, 411032
                          Website: [email protected]

                          Dear airtel team,
                          I have lost my mobile. With airtel sim last night 7/02/2018. Please block my number as i have my bank accounts connected with the airtel sim from many years. I dont want to make anyone misuse of my sim, as it is highly important for me and my family. My mobile is stolen but sim card contained all details of my banks.
                          Please do it asap.
                          Thank you!
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Murtaza Samim
                            from Delhi, Delhi
                            Feb 8, 2018
                            Report
                            Copy

                            For the past few weeks the 4g hotspot is not working in roaming. It only blinks red signal whenever i switch it on. I did recharge the internet packs and also i have recharged the sim with some top-ups. I tried switching it off and on many times but it's not working. Earlier it used to work somehow in roaming but now it only blinks red signal and couldn't get any signal. Kindly provide me with effective solution asap.
                            Airtel customer support has been notified about the posted complaint.
                            I am also facing the same issue. No proper response from customer support
                            Just reset your dongle (holding both Power and Wifi buttons for 3 seconds- in my device), then it will work fine.
                            I bhought my dongle in Chennai and tried to use it in Mumbai. Faced the issue but resetting simply solved the problem.
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Raja Govindarajan
                              from Chennai, Tamil Nadu
                              Feb 8, 2018
                              Report
                              Copy

                              Address: Chennai, Tamil Nadu, 600056

                              Hi,
                              I'm trying to switch my airtel number to other network. But i received "message not sent". I tried in different handset to send the message but i'm getting same message. When i contact customer care they asked me enable premium messaging service, but no use because it was already enabled. I'm facing this issue in all 4 airtel numbers in home we use.

                              Please check this and help me

                              Thanks
                              Raja g
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                NikunjParmar
                                from Surat, Gujarat
                                Feb 8, 2018
                                Report
                                Copy

                                Address: Surat, Gujarat, 395004

                                Hi
                                How are you
                                6 month ago i had submitted my complaint on airtel cause i did not have to get network so i did not make any call so but still 6 months airtel person tells issue will be solved within 4 days but till yet i did not get solution and the customer care people does not have manner they don't have to talk sense with costumer so it's my humble request please solve my issue
                                And for god grass don't do like this and don't cheat to people otherwise your company will not stay a long time
                                Airtel customer support has been notified about the posted complaint.
                                Feb 09, 2018
                                Updated by NikunjParmar
                                still not solved my issue I am getting trouble i lost my money and time
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nikhita Bhowmik
                                  from Mumbai, Maharashtra
                                  Feb 7, 2018
                                  Report
                                  Copy

                                  I am currently having an airtel postpaid connection with rs. 499 monthly rental plan. I had given a request on 06.02.2018 for porting my postpaid connection to prepaid connection.
                                  In this regard a local reference's mobile number was sought for verification which was duly provided.
                                  However, today i received a message stating that "dear customer, verification with your local reference for airtel mobile [protected] could not be completed successfully. Your request for new activation has been closed."
                                  On enquiring with my local reference i was informed that he never received any such verification call.
                                  I have already raised a complaint regarding the undue hardship caused to me for porting my postpaid connection to prepaid. Please clarify the status of my request at the earliest.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    ragu krish
                                    from Chennai, Tamil Nadu
                                    Feb 7, 2018
                                    Report
                                    Copy

                                    Address: Madurai, Tamil Nadu

                                    Hi,

                                    I am using airtel postpaid sim and i have made excess payment of Rs.12000 on 29th Dec 2017. So I raised the request to refund the excess payment and still now I didnt get the clear status of that request and whenever i called to customer care, they are asking me to give 2 working days to process the request. But days are passed and am not getting any clarification. Kindly do the needful as soon as possible.

                                    Thanks
                                    Muthu Krishnan
                                    [protected]
                                    +1 photos
                                    Airtel customer support has been notified about the posted complaint.
                                    Feb 12, 2018
                                    Updated by ragu krish
                                    Many of the airtel team member said like the refund will be credited within 14 working days. But still now I am in position where I was started and I am paying the interest for that Rs.12000.

                                    May I have the guaranteed date for the Rs.10000 to refund?
                                    Many of the airtel team member said like the refund will be credited within 14 working days. But still now I am in position where I was started and I am paying the interest for that Rs.12000.

                                    May I have the guaranteed date for the Rs.10000 to refund?
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jia P
                                      from Bengaluru, Karnataka
                                      Feb 7, 2018
                                      Report
                                      Copy

                                      Address: 560043

                                      Hi team,

                                      I need the call details of december 2017 to january 2018.

                                      The call details are very important so i
                                      Need it as soon as possible.

                                      I have to provide it in my office due to some urgency.

                                      I hope the airtel team will not disappoint me and i am a customer of airtel.

                                      Prepaid number [protected]
                                      Name qamer ahmed

                                      Thanks and regards
                                      Qamer
                                      Airtel customer support has been notified about the posted complaint.
                                      I hd online recharged my no [protected] on 2/2/18 Rs. 399, trans. ID is [protected] but still not recharged & amount deducted from my bank account.. plz do it & recharge immediately
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        radje
                                        from Chennai, Tamil Nadu
                                        Feb 7, 2018
                                        Report
                                        Copy

                                        Address: Chennai, Tamil Nadu, 600126
                                        Website: www.airtel.im

                                        Suddenly Rs. 20 deducted for Hot Chilles. Airtel always finding a new way to earn money from customers. Don't steel from customer pocket instead beg somewhere with your customer service team.
                                        +1 photos
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit