Airtel Complaints & Reviews

I have opted for a broadband connection from Airtel. fixed line no.: [protected]. I had raised the issues at least 10 times to the customer care and every time the service person comes and rectify for that moment and again the same issue continues. Last 1 month I have raised many complains but no one is taking any action to resolve the issue permanently.

I have spoken to the retention team as well and on 29th Jan and the person simply bluffed me and no action has been taken even after 48Hrs gone past. when I called back again to know the status, the other person named "Gunaraj" from retention team informed that no ticket has been raised by anyone on 29th Jan. Then I asked to disconnect my connection and refund my 5 month's amount back, as I have paid for 6 months while taking the connection and it is about 1 month I am using the broadband. I have got harassed by the various team across the organization (Airtel) and when I wanted to disconnect the service, Mr. Gunaraj told that he can't refund my advance payment.

I am really disappointed and if this note has not been taken care of, I shall go for filing a case in consumer forum. Please respond back to my concerns as soon as possible.

Hello sir, , today i have done a recharge through Airtel online portal of a recharge of 199... after paying through Online netbanking my money has been deducted but recharge isn't done yet...

when i talk to customer care they cannot give me a satisfied response... Please Check the proof of my Complaint...

now they suggest me not to do recharge online...

here my question is that if they told their customer not to do recharge online then why they have given facilities/options of online recharge in their online portal...

Answer!!!

Hi,
My mobile number is [protected].
I have recently converted my postpaid number [protected] to prepaid of kolkata circle.

I am now in chennai.

The sim shows tower and network. But inspite of all these i can't call 59059 for sim activation. I am in serious trouble since this is my primary mobile number and all my otps come to this number only. Please help me to activate this number. I have alternate mobile numbers:- [protected]/[protected].
Please help me to verify this number to 59059 to get it activated.
It is very difficult for me to travel back to kolkata from chennai now and i won't be in kolkata for the next 2 months.

I will be in chennai only and this is my only primary and necessary number where all the otps come.

I have given this number every where and all my bank accounts and everything is connected to this number only.

I need your serious help.
Please help me to activate this number by any other means.

Regards,
Sambodhi sengupta
Alternate mobile numbers:-
[protected]
[protected]

Respected sir,
We are airtel customer from past more than 10years,
Now a days we are getting messages from at-airinf as "thanks for choosing the — services"& detecting payment/money for without choosing of any service / schemes by us in my below said phone numbers [protected], [protected]& [protected]
After that we are sending sms to stop the services.
Request to stop permanently the above unwanted issues
Or
Tell us / advise us how can overcome this issue

Thanks

I mr sarat ch behera from berhampur, ganjam.. Last 10years i used this sim. But
I dont use this number last 3month because this sim is not working properly. Again and again i complain about this sim but there are no result.. Now a days i also customer o[censored]r airtel company. So i want my sim no again. If you give me any solutions or any answer so i am very grateful to you. My present mobile number... [protected]

This is with reference to your email regarding recharge transaction of rs. 649 initiated on 15/01/2018 from airtel payments bank account.
Rs.649.0 online recharge of airtel mobile [protected]; txn id 960297 has failed due to a technical issue. Refund will be processed within 7 working days.

Hello airtel team this transaction i not yet refund 649. Already 15 days ago. But i am not get responose. Pls try to send refund.
In 12.1.2018 also one failed transaction it's done refund. But this transaction i am not yet money. Pls refund my money to bank. Its said with in 7 working days but 15 days ago. Pls refund my money.

Team, without my interference my airtel connection seems disconnected and getting "no service" and when i called customer care they asked me to replace sim saying it could have been damaged. So i visited airtel office located in sr nagar on[protected], but they said server was down unable to replace my sim. I left home with no service being provided. Next day on[protected], again i visited airtel office still they are saying some problem with server they can't replace my sim, its been 24hours without having mobile connectivity, who can assist me and compensate for my loss,

Dear sir,
Here attaches the payment details made by me on 11.01.2018 by online account (Fednet). For my mob:[protected].
But yet my payment not cleared that was already debited from my account. I have contacted you many times. Then you say that it will clear soon. But yet i the problem exists. Do needful at earliest. I cannot make call yet. If this problem continuous i will port this number to other network. Kindly solve the issue immediately (Today itself)

Please call [protected] or[protected]

Date: 11-jan-2018
Particulars: fn/shp/[protected]/airtelmone[protected]/c, savings ([protected])
Debit: rs. 1, 151.00

I have deposited rs. 5, 000/- to my airtel payment bank account. Problem is it's showing rs.5000/- balance in my account, and i am not able to use the balance.
Kyc of the a/c has been completed.
Whenever i try to transfer or recharge, it's showing error like debit for this account is not allowed.
I have called customer care so many times, but the problem is not solved yet.
So please rectify the problem as soon as possible.

I m ramesh kumar resident of fort area bellary karnataka.. My mobileno.[protected]
Facing a very huge problem of network issue in the complete area of fort.. We have givenseveral complaints in mobile from last six months bt.. Till today no step has been taken by you.. I request u know to look in to the matter immidiatly as i have 4 conections of airtel and thinking of switching (Porting) to other mobile co. As know it is more than enoughof our patience

Hi,
I have got 500 extra bill, as per my bill plan
350 should Come, actually I got Jan month airtel post paid bill 820

Mobno:[protected]

Inside house I can't get data. Speed. Google aap also not open .I already given complaint.

Respected sir, My dad is a sincere hardworking person. his airtel number is [protected](pre paid). any number comes as incoming that computer generated voice said that number does not exit.(try from u r mobile plz). but outgoing calls are working. plz help. He is getting disappointment. alternate no (his son [protected])

My airtel postpaid [protected] number 3 months ago i was port with idea prepaid, but the airtel postpaid bill was due of amount 104, so my idea prepaid number has been barred in 13 jan2018. Then i paid of pending bill amount on 17jan2018. After i'm given that receipt bill in idea store bagalkot at 27 jan 2018. Next day 28 jan that number was completely deactivated. Why what is the reason? Please reactive my number now!

With reference to the compain no. Cbdmo[protected]. I have been using airtel for almost 15 years but no. Of time i have faced worst customer service and again when i was having 1 gb of data in my account the company has deducted the charge from the main balance and i can't let the company to cheat me again and again.
So if company is not able to refund the money than it would be better to port to some other fair company than airtel.

I have done recharge wrong number of my own which i had already recharge earlier but i want that recharge that amount in my another number. I recharged my one number of airtel from airtel money account but it didn't ask me any number it continued to recharge my another number which i had recharge earlier. So please help me airtel as well as consumer platform where consumer'll rights are protected according to copre, 1986.

I have deposited rs 1900 to the airtel office in agra, for bill payment but 12 days ago but they made fraud and did not deposit any amount so that my no has been suspended neither they are giving any proper answer they are saying their person made fraud and ran away with your money and we are not able to track him
Sir i m financially not sound pls help me

Hi, iam dharmeswar chaudang. Iam from assam. Iam a very old custermer of airtel. Our whole family is in airtel. My complaint is that there is no 4g and 3g coverage. What are you doing? I have to port our sim to vodafone and i also bought a jio sim. Because they had given 4g coverage fully in our area. But you did not get any actions after my long complaints. If you do not give me network what can i do? So i request you to please provide our area a good network. My address is no 2 nachani village, p. O.- nachani, district - dibrugarh (Assam). Pin - 786613

When I interacted with Airtel customer care executive, he has explained 6 month plan for voice and data. But, Airtel is cheating me by charging monthly for what purpose God knows. Executive told once in six months, so paid once, now they are generate bill every month. I don't understand why they have 6 months plan and again monthly bill. I have call recordings. I don't expect Airtel to stoop down to this level and swindling money from customers in a broad daylight.

I do all process of portability and airtel don't complate my port out process complate.i try to contact with custumer care but when i choose for adviser option call will be directly disconnected.
Help line [protected] is also not work.
In this way how i can take any kind of contact with airtel? And how way i understand exactly what is the problem in portability process?
My number is [protected].
And i do before 15 days portability process start and i take new card of idea before 8 days. But now a days no any kind of progress.
Idea say prb is accure by aitel and airtel is not readdy for listen their customers.