Airtel Complaints & Reviews

What the hell is happening with airtel.
Internet is not working properly from few days. Complained number of times but no response and no issue has been solved. I don't know why still they're running airtel. Just shutdown it and sell recharge cards. If your fail to give proper connection means what is the use o[censored]nlimited plans and all [censored]. Stop fighting with other networks and take care of your network. Already i complained in consumer complaints but no issue solved. From few days internet is working like hell. Not getting 4g signal in city also. But without unlimited packs getting proper signal and 4g network coverage everywhere. Problem is only with unlimited packs. They are providing unlimited packs and they making people not to use the services. By not giving signals. I[censored] can solve the issue means try to solve in 5 days otherwise we will choose other networks.

In my area airtel is providing 3g network.. The download speed drastically reduces from 500-600kbps to under 30kbps at evening especially 6.00 pm to 10.00pm. Whenever i contact customer care they say it will be recovered as soon as possible or switch off your phone and reinsert your sim and on it back..in my area many having the same problem... The problem is around 1month only. Before it was well and good.. It seems airtel is purposely reducing speed because whole day you are giving high speed internet and in the evening it's like a 2g..
Area pin:636351

Iam trying to port my cell# [protected]. From kerala to karnataka. I have submitted all my all my identification documents to airtel marthalli outlet bengaluru. Even after repeated attempts, i am not getting upc code for changing my sim card. Mine frequents calls to airtel customer care kerala/kerala could solve this issue.
Awaiting your early response,
Regards,
P. K. Balakrishnan.

Hi.. I have complained about non activation of 4g services at my mobile number. I m repeatedly complaining about the same since last 7 days and no body is giving me proper answers.. I have found that airtel customer care support staff is one of the worst service providers.. I m sorry to say this but i have recently ported out from vodafone and i am waiting for 3 months to get over to again exiting from airtel in view of bad response from customer care..

Sir mera no [protected] dusari sim activet 26.01.2018 ko hua hai
Is sim se calling ho rahi hai lekin koi sms nahi aa raha nahi ja raha hai
Sim chalu ki 2 ghante ho gay hai fi bhi messege nahi ja raha hai na aa raha hai
Jisase ham custmar paresan hai kripya meri is amasya ka samadhan kare
Ka kast kare messese bhejane par error code 538 & message not comin likh raha hai

Airtel tower installation — land for tower installation

691 reviews
Ma manoj kumar jha submit a complaint
Hi,

I have a land at prime location of sarna dungar industrial area, jhotwara, jaipur where i need airtel to install tower.
The tower can provide coverage to all the industries in the area and a huge residential population is also very well in the line of sight.

For all informations please contact:

Name : mukesh akad
Contact : [protected]

Freez debited same with me airtel always do fraud...and yes previously i worked in airtel telecom process also and i know its fraud company thts y i left the job that time...its always do fraud with peoples my account also been freezed as now i cant able to transfer to bank whenever i try it says account freeze...airtel should be banned

Ported from vodafone to airtel (My cell no [[protected]]) after porting. Incoming calls ans sms not recd
Now the present status is outgoing calls can be made (Ok) sms send /recd is (Not ok) incomming calls also not recd. Calling party is getting response that
Number does not exsist
I am very disappointed... Even after porting request approved by vodafone.
If airtel not ready then why accept my porting request

Each and every month i get wrong bill, after getting bill each and every time i need to call back to your customer care and ask for them to explain how that much bill came than they wavered the extra amount now, through my credit card with smart pay option but that to is wrong charge so i just need that much amount to be credited to my account back that is 902rs. I have tried to call you but my call was not getting connected. I am frustrated with your service now please refund my money back...

I have been trying to recharge my data on the airtel app and on paytm repeatedly but i am not able to recharge. When i make the payment i get message saying payment failed. My no. Is [protected]. I have a prepaid plan. I will consider deactivating this sim if this issue is not resolved. It is very irritating. Kindly do the needful.

Thank you
Arnon pinto

I ported my number from airtel to jio. As per the sms sent to me, on 25th jan, around 10 pm my phone went into 'no network mode'. So i took the old sim out and put the airtel sim card in. Now only outgoing call from my cell is possible. No incoming call will come through. Also i tried calling 59059 and 121 but the bot only parrots the services available. My alternative number was given at the time of porting.

I am in saudi arabia and i can receive all incoming calls but i am not able to make any outgoing calls. I have activated an international roaming pack of rs 3996 for 30 days. The pack includes a talk time of 500 minutes but i am unable to get any. Whenever i dial a number first a notification pops "airtel:outgoing calls barred" my mobile no. Is [protected]

Please help me as soon as possible...

Dear concern,

I have made a recharge of rs 448 to wrong number erroneously through paytm wallet. It would be great pleasure for me if you can kindly reverse the same to correct mobile number.
Mentioning the details for the same.

Correct mobile number:[protected]
Wrong mobile number:[protected]
Operator :airtel
Operator reference number:[protected]
Amount:448
Kindly do the needful.

I have bought a new airtel postpaid sim, butbsince the time i have had this sim, i have signal strength at 1 bar, and i have never received 4g services ever, i am on a 499 plan and i do not even get 3g services, i always have 'e' denoted on, and even that has no receiving signal.

I did numerous complaints to customer care, and even gallery. The person at the airtel gallery his name is amir, he told he that he cannot allow me to change to prepaid as my sim is brand new,. It needs to complete 90 days.

While the person at the customer care told me i can change my sim to prepaid anytime, the 90 days is for sim porting.

When i mentioned this to the person at the gallery, he told me and i quote "we at the gallery have no connections with the people at customer care, customer care is different and gallery is different, we don't function as per the customer care, but we function as per how we want at the gallery".

I explained this guy at the airtel gallery amir, that i have no service since the time i have got the sim, there is no point in me continuing with postpaid services. He tells me, "let the 1st bill get generated, pay that bill and then only i can transfer to prepaid"

This makes absolutely no sense, why would i pay for services i have never gotten whilst i was promised 4g and network.

So basically airtel wants me to pay for no service just because i am a post paid customer.

(I have attached pictures which show signal strength, speeds and no internet when wifi is off)

Please help me.

I couldnt assume that airtel is expert in stealing main balance even not connected to internet. I have contacted them, simply replied our database is showing like that. We cannot do anything.

Though recharged 199 inr for couple of months still main balance deducted. See the attached.

For a single sms 25 inr charged, can you believe this? See the attached screen shots.

Finally decided to port all airtel sim to other network.

श्रीमान, प्रार्थी के मोबाइल नंबर [protected] को आधार से वेरीफाई कराते समय मुझे बिना बताये एक बैंक खाता airtelबैंक में खोल दिया गया। जिसमें 18/12/2017 को मेरे इंडेन गैस कनेक्शन की एलपीजी सब्सिडी बिना मुझे सूचित किये मेरे बैंक bob के स्थान पर एयरटेल बैंक में भेज दी गयी। जिस पर मेरे द्वारा 24/12/2017, 03/01/2018, 15/01/2018 (कंप्लेन रेफरेंस नंबर 1379470), 17/01/2018 बादहू 25/01/2018 को आपके कस्टमर केअर से उपरोक्त अनाधिकृत रूप से जमा सब्सिडी 271 रु0 मेरे मूल बैंक bob में अविलंब वापस किये जाने तथा भविष्य में उपरोक्त एयरटेल बैंक के खाते में सब्सिडी बंद कर मेरे मूल बैंक bob में ही पुनः सब्सिडी प्रदान किये जाने का निवेदन किया किन्तु दुर्भाग्य से अब तक कोई सार्थक उत्तर नहीं मिला और न ही मेरी सब्सिडी धनराशि मेरे मूल बैंक को वापस की गयी।
अतः पुनः आग्रह है कि अविलंब मेरी समस्या का निदान करते हुए सब्सिडी धनराशि मेरे मूल बैंक bob को वापस कराना तथा भविष्य में मेरी एलपीजी सब्सिडी मेरे मूल बैंक बैंक ऑफ़ बड़ौदा में भेजा जाना सुनिश्चित करें। कृत कार्यवाही से प्रार्थी को अवगत करने का कष्ट करें।
(अभय दीप मिश्रा)

Initiated the process of mnp on my 2 vodafone numbers on 6th jan. Still no update from airtel gallery on status. Have visited gallery 3 times since 6th jan, 21st jan, 25th jan. They put it on trai saying process confirmation on their end.

Paid bill for both vodafone numbers till date on 10th jan so that process of mnp should not suffer. Went to gallery on 21st again to check status and suchit mallah asked me to resend port space mob no. From my both vodafone numbers. To my surprise, he said the port code expires within 15 days so i have to resend. I agreed and resend the code on 22nd jan to him wherein he said port would be done in 4 days. Again i asked him on payments to be made to vodafone so that it wont effect portability and accordingly i paid till date payments on both numbers. Still no update from airtel on portability. Unhappy with vodafone services hence porting to airtel. But airtel clueless on process / status on mnp.

Dear sir i have recharged my airtel wallet two days back, my mobile number is [protected] i wanted to pay my postpaid bill. When i credited my wallet with money i am unable to pay the bill as it is saying that unable to debit from this account. I want you to resolve this issue, or make refund of money. And if you cannot handle a service stop offering that service to common people.

Network ported from Idea to Airtel, As per message from Airtel it as get activated on 23/01/2018 23:09, But Signal issue is fixed on 25/01/2018 16:53.
Between this period, I had called customer care more than the 20 times & visited outlet for 2 times to resolve this network issue. But both response is so bad failed to fix this on requested time and every call they are just postponing the time to fix the network issue.

Response from manager of JP nagar 2 Phase outlet is so bad communication with customer.

Even network related issues raised earlier from past 1year 6 months+ many times with different mobile no from our family members are using.

R/sir,
I am faced some over billing time to time previous some time about 7-8 month to till date I was say to your customer care officer for disconnected my internet service previous 6-7 month & assure to disconnect service but billing with Internet charge after communicate your costumer care deducted same amount, but deducted amount add in next bill with Internet charge so many time. So, am tired your wrong billing & fill harassment on this situation. Kindly shortout the matter & start my mobile service as early as possible
Thanks.
Jpsingh
[protected] (for communication)