Airtel Complaints & Reviews

Hello sir/madam,

I am ram, i am using your airtel prepaid number last 6 years. I need last three months (November 2017, december 2017, january 2018) of incoming and outgoing call history for my number ([protected]). Please send me the details to the below mail. I hope well you team send me the details and its urgent, thanks for your understanding

Email:[protected]@gmail.com

Thanks,
Ram

Date: 17.01.18
Airtel store, kharar branch, landran road, mohali.

The store do not give right information. Staffs make their own profit. Against the real pricing of airtel, every sim has a price that too with only higher packs.

I went there for porting my other state number. Beside giving me the right information, they displayed me the chart of the unlimited pack plans saying that those where the only frc that must be done for porting my number.

When i said, i just wanted the sim for mere call purpose. They dropped the price but that too with "a self made plan". They said to "recharge frc 100 and get rs 22 as talk-time". They even completely denied the availability of frc 57.

As per airtel, sim is for free and a small recharge is needed to activate sim. But as per store, the price completely differs. Standing there, i did not feel like i was in company store, i felt like i am standing in a shop bargaining for a sim.

Well done airtel, you lost another customer.

Dear Sir,

I use Airtel sim for a very long time but from some months Airtel giving some network issue and I have compliant about my problem but they didn't resolve my network issue problem after some day I wasn't able to receive any incoming calls or messages from others and when I call to some person then sometime it's show no service on my phone I have tried lots of time complaint but non of airtel customer care executive were able to solve my problem...

Contect No-[protected](Postpaid)
[protected](Prepaid)

Dear sir / Madam,

My self Pradip Ramdas Laigude Having your postpaid connection [protected].
I raised already many complaints regarding billing issue from 20.12.2017 to 11.01.2018 but till problem not solve by india's no.1 company .My humble request you to following the problem solve at earliest .

1 ) when i call the customer care they told me your Plan 349/- infimty plan plus additional discount Rs.50/- = Monlthy rental 299/- + Taxes & account no.[protected].

2) But your technical issue from last three month i have received the invoice account no showing in bill [protected] & plan 299/- family 8 pack plan.extra calling charges .( Bill attached for Rs.640/- & 494/- )

3)I received call alternate three day your problem solved within 72 Hours but till issue not solved .

4 ) Because of technical issue & customer said ignore that bill, i paid bill ( Rs.640/- wrong bill charged for calling infinty plan ) after due date charge me Rs.100/- plus taxes & 289/- Plus taxes . Please waived off your technical problem charges .

Its my Last & humble request you to waive off 100/-+289/-Plus taxes charges & correct the account no. issue

Airtel — videopindw

I got a message today that videopindw service has been activated @ rs 5.0 for 1day (S). Service will be renewed after validity expiry. To use, click http://bit.ly/actvnvp (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
I didn't even opt for this then why this has happened to me?
I deactivated the service sent stop sms to deactivate. I need My money back.

I have recharged with rs 448 and i was able to use 1 gb /day for one month but after that my network is speed is like a 2g. When i check in network status in open network, it shows okay. What the hell is wrong with the airtel sim.
I am missing everyday 1g/day.
Please fix it fast, or i have to get another sim.
Just fix this problem very fast, i am not able use my data plan at all

Hi,

I have gone twice to the airtel help centre in saltlake, kolkata. I had gone first on october, they didnt help me with the request, were rude and continued to charge postpaid money, sent bill though i wasnt using, they removed by network after a month, continued to charge the bill amount.

Yesterday, i received a call from the customer care and i was asked to pay 520 rs to continue using the number. This is fraud... Unnecessarily charging as they kknew, i would leave airtel. Now, i am bound to pay full bill in order to use the number.

My airterl no : [protected]

I am use for aircel [protected] network in chennai. Your customer care people ask me i[censored] change ur network sir so i say ok on 21 th august.
After 3 days ur office person came collect rs 300
For network change. So many time i ask for ur customer care but nobody response for that. After one month ur people called me for network change then i told reason the say i check then i will call u but not called. So we attached that bill.

Dear sir/ madam

As per i requested my mobile no. ([protected]) sim card no.[protected]u) is changed dated[protected], but yet the sim card not activated till now. I have requested too many times to your customer care but there were no satisfactory answered or complaint handling by them.

So i requested to you that take a necessary action regarding this request.

Regard's

Tejpal yadav

([protected])

I done airtel recharge of rs 498 on 18.01.2018 at 02.08 p. M wide order number [protected] through paytm (Recharge of mobile number: [protected])

But the recharge was not done and balance was deducted from bank

It's status shown on patm as payment confirmation awaited

Kindly look into this matter and refund the amount

Front page of airtel makes a false promise: it says "every problem that is yours to face will be ours to solve. You don’t end up using all your plan data? We will add it to the next month.". Whereas they have removed my 150gb of carry forwarded data making a statement that i have downgraded my rental plan. Even though i have downgraded my airtel plan but the data which they have removed i bought it on higher rental plan so they do not have any rights to remove that. Also i have not downgraded my data plan initially in 1199 they were giving me 26 gb of data now in new plan i will be getting 50 gb of data.
This company is a cheater company they are making false promise on the front page of their site. You can see they are promising that they will forward all the unused data to next month.. I can not see any * mark saying terms and condition apply but after removing my data they are making all nonsense terms and condition.

Airtel is the worst service provider.. I am a corporate customer and using airtel since ages.. I wanted to convert from postpaid to prepaid.. Its been 10 days.. Nothing has happebed.

They took documents told it wil b done in 4 days.. Nothing happened.. They gave me a new sim which later they said is of no use and i hv to take another sim.. Then the said there is "system problem". The staff behaviour at hinjewadi phase 1 outlet is very rude and boorsh..

Airtel is fraudster and enployees goons as employees..

Hello sir my complant airtel 3g & 4g connectivity 3g connectivity automatic off and on bigg problem 4g signal not poor my area my complant forward 3 to 4 month first sumbit but company not work my complant plz help me sir poor 4g network lauch. My area (State punjab) (District moga) (Village khote) (Pincode 142046) my contact number [protected] plz contact me and solved my problam

I had to port my airtel kerela sim to airtel tamil nadu with an mnp plan of 229 rs. My sim was activated in 7 days, but the sim was not recharged. I enquired with the airtel velechery office from where i bought the sim. The store employees were not interested in my problems and its been 3 days since, i have still not got a reply nor has my sim been recharges. I am not able to call anybody due to this, and have no idea in what to do. I am deeply disappointed in your customer service.

Vodafone is my current network provider. I wanted to port out in airtel. I have submitted all required documents on 22/12/2017 in office at address: shop n0 105, smriti nagar, bhilai - c. G, smriti nagar, chhattisgarh 490020. Mr. Harish who's contact number is[protected]‬ said that the porting will be done in next 7 days. Till today my porting request has not been processed. When ever i call harish did not answer my phone. I have submitted documents again on 08/01/2018. And yet there is no response from harish.

I use airtel sim for a very long time but from some months airtel giving some network issue and i have compliant about my problem but they didn't resolve my network issue problem after some day i wasn't able to receive any incoming calls or messages from others and when i call to some person then sometime it's show no service on my phone i have tried lots of time complaint but non of airtel customer care executive were able to solve my problem

After using the services for more than 7yrs when we requested to upgrade our normal DTH connection to HD, you people sent a fraud person to our place.

Name: Pankaj Bhatt
Mobile No: ±91 [protected]

First of all we asked for the Plan A Rs.2550/- HD upgrade for 12months ( Screenshot attached). He fooled my old parents saying that it does not happen like that. You have to recharge for Rs.5801/- .

Above that he charged for HD Box which was all inclusive of the scheme as per airtel website. Not only he charged Rs.600/- for the box but Rs.170+150 for adapter and remote respectively.
I mean does anyone give the HD box without adapter and remote?

This is a case of cheating and fraud. I emailed and called several times for either refund for Rs.600+170+150 or just cancel the whole account and refund the money but no response was received.

The bill enclosed, he gave seems fake too. Not including remote charges.

Please help resolve the issue.
Dhaval Shah

I am trying to get an airtel connection from past 2-3 years. Every time i get to hear that it's not feasible in your area, because there is no line or the line was damaged in the construction of road.
Can't airtel put new line in the area. There is high requirement of airtel connection in my area.

I am hoping a solution to this problem. Thank you.

This airtel payments bank is doing fraud business, there is no help from customer care and simply harassing on call for submitting confidential documents for KYC, for your info KYC is already verified and then only i added rupees 2000 into wallet from my bank account and recharged the prepaid number for 100 rupees, and this transaction was successfull but only got 50 rupees talktime, available balance is 1950, but unable to recharge any prepaid number nor any bills, always getting error "Debit for this account is not allowed". From last several days unable to catch hold of customer care its always going to recorded voice menus. They are not resolving the issue despite of KYC is verified, again forcing to send KYC details even after that problem is not resolved. Airtel is irresponsible and strict action should be taken.

Yet again Airtel India has proved it that have the most pathetic customer service. Inspite of several mails, you havent activated my number and now are forcing me to pay money for new sim cards which is absolutely wrong for me because i will not effort these type of charges, i haven't used your services. In last 2 weeks I had to pay Rs 300 amount because my number was still not active. Now that I have asked to keep it in safe custody, I still have been charged an amount of 100 again. Kindly have a call arranged by your senior (Please explain him the case, no one wants to expalin the whole story again). I have already shifted to Jio, considering your fabulous customer service track record... Call me [protected]...