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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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T
takkan
from Srinagar, Jammu and Kashmir
Jan 11, 2018
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Address: 180001

I am airtel user with number [protected]
Facing network issues in my home place i spend maximum time there and not able to make calls even, and for internet services i use another network for the same reason
Please it is my humble request to look after the matter urgently otherwise i have to switch over another network
Place:pouni chak, sari rakhwalan jammu
[protected]
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    F
    Facdel1
    from Noida, Uttar Pradesh
    Jan 11, 2018
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    I purchased aitel prepaid number [protected] in jalandhar and used for 3years.
    On 5/1/2018 i requested to port this number to delhi circle. I was promised that my previous balance amt. Will be given me and also i got number recharged for rs180/- against which i will be getting free local/std and 1 gb data. But neither i got data nor free local/ std till date.

    Nitin gautam
    [protected]
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      N
      Naufal Mukkthar
      from Chennai, Tamil Nadu
      Jan 11, 2018
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      Address: Chennai, Tamil Nadu, 600005

      My claim is rejected due to improper handling of the phone, let me know clearly what does an proper handling mean? What should be the reason to make a claim against airtel secure?

      Is this reason is adequate to make the claim "i was having the phone in my hand due a sudden impact from my colleague i dropped my phone in the water."

      If this is not adequate then let us know how an eligible reason should be.
      Airtel customer support has been notified about the posted complaint.
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        M
        Manoj Gauthaman
        from Perambalur, Tamil Nadu
        Jan 11, 2018
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        Address: Chennai, Tamil Nadu, 600097

        Hello,

        I am having problem in porting my number from BSNL to Airtel postpaid. On 27th Dec'17 I applied for my MNP process via online then on 28th one of the airtel associate came to office and collected documents regarding the process and said sim will get activated in 1 week. After the 1 week time my Bsnl sim was deactivated but still airtel didn't get activated.So i called Customer care regarding this issue they said your number was deactivated so plz visit airtel showroom so that they will activate your number. On 8th Jan'18 i went to Airtel Relationship Office, Near CTS, Okkiyampettai, Chennai and submitted my port pin number(BH334987) and all the documents they said me to submit and also given Rs. 300 for that as they asked me to pay. Now this is 11th Jan'18 and my number not yet been ported into Airtel. They made me a call regarding porting and asking me to pay Rs.3500 for activating my number.I have been using that number for more than 5 years and i just want to port my number from bsnl to airtel but they are asking that much amount for activating it. Is that necessary to pay that much amount to activate my number???
        Airtel customer support has been notified about the posted complaint.
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          R
          ronit garg
          from Jhabua, Madhya Pradesh
          Jan 11, 2018
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          Address: Indore, Madhya Pradesh

          Dear sir,
          My office is situated in main location of indore such as navlakha main road. We had ported our network from jio to airtel around 10 days ago. But we are facing continues problem of poor network due to which we are not able to work in our premises. Please resolve the same. Our address is 615, pukhraj corporate, navlakha main road, indore. (M. P[protected].
          Airtel customer support has been notified about the posted complaint.
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            B
            benson mathew
            Jan 11, 2018
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            Address: 600119

            I am an airtel user and unable to use internet and there is no range/network to speak. What is happening with airtel. Monthly some problem. This is issue is happening for past 1 week and nobody is ready to take care of it. Its not about giving 1gb per day, but make sure that the consumers are using it in their wish. Please don't make people so upset.
            Airtel customer support has been notified about the posted complaint.
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              U
              uvsha78
              from Vijayawada, Andhra Pradesh
              Jan 11, 2018
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500072

              Hi Team,

              My name is sharan holding airtel prepaid no [protected].
              I am currently in mexico for the next 30days so i recharged with 3998 pack but im unable to make any calls because my out going call barring is activated. I m not sure how it got activated. Im unable to deactivate it as it is asking for 4 digit password. I tried with 1234, 0000, my last 4 digit phone no. None has worked.

              I even talked to customer care executive twice, they said everything is fine on your phone and we would not give you passcode and i even contacted samsung operator(Im using S7 edge) they said your service provider will give you the passcode.

              My current network is TELCEL provided by Airtel

              Request your help in getting passcode to deactivate call barring.

              Regards,
              Sharan
              Email: [protected]@gmail.com
              Jan 12, 2018
              Complaint marked as Resolved 
              Not sure really what was done to resolve the issue.
              Airtel customer support has been notified about the posted complaint.
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                A
                Ajshn
                from Ghaziabad, Uttar Pradesh
                Jan 11, 2018
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                In my airtel bill also for the period: 05-dec-2017 to 04-january 2018 bill no:[protected], it was showing that i have sent an international sms to the number: [protected]. Details as per below:
                07/dec 2017 22:17:03 [protected]

                But i haven't sent any sms to that number and no idea about that number. I was charged rs. 5

                It is a cheating by company with its own customer.
                Airtel customer support has been notified about the posted complaint.
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                  K
                  komalsaini9270
                  from Delhi, Delhi
                  Jan 11, 2018
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                  I am applying to airtel for porting my number to airtel. Each time the airtel store gives me sim saying the number will be ported within 10-15 days.

                  I have received messages that validation of documents have been completed. Airtel activation update requested no.[protected]. Nothing done, received no update till date.

                  It is ridiculous that a customer is visiting airtel store time & again and spending time and money and the staff is giving only some words that the porting will be done. I have given porting code to airtel :

                  I) ad648887/ expiry 6-8-2017
                  2) id798166/ valid[protected]
                  3) id568117 valid[protected]
                  4) id675471 valid[protected]
                  5) id829134 valid 5-1-2018

                  I request you to inform if airtel is not capable of porting the number so i will switch to some other service provider like voda, aircel.
                  Airtel customer support has been notified about the posted complaint.
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                    K
                    Kamlesh.jain57
                    from Indore, Madhya Pradesh
                    Jan 11, 2018
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                    Address: Bhopal, Madhya Pradesh, 462001

                    Sir/madam,

                    This is to bring into your urgent attention that my credit card is being used to make a online payment of rs.9, 999on 10 jan, 2018 idea cell-billdesk and the same is being spent.

                    Kindly look into it very very urgent basis.

                    Hoping that you will take the complaint seriously as there are lots o[censored]nanswered issue, looking for a proper response.

                    Thank you in anticipation

                    Regards,
                    Kamlesh
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      khawerSultan
                      Jan 11, 2018
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                      Address: Aligarh, Uttar Pradesh, 202001

                      Greetings.

                      This is khawer sultan, here i am working in saudi arabia. I bring my sim with me here in saudi arabia and it's not working here since i cam here.
                      Kindly advise me to suggest good and cheap plan to activate my sim here in saudi arabia.
                      I wanna activate my because every time when i will go to india my sim will expire thus to avoid this thing i wanna to activate my sim

                      Regards.
                      Khawer sultan
                      My adhaar number is[protected]
                      My email: [protected]@gmail.com
                      Airtel customer support has been notified about the posted complaint.
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                        L
                        Lalruatkima Kima
                        from Lunglei, Mizoram
                        Jan 11, 2018
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                        Sir/madaam
                        I cannot withdraw or do payment or transfer my airtel balance to bank.
                        Can you please check my account right now, casuse it is very argent and i cannot transfer/withdraw to anyone/bank.
                        It always written "debit for this account is not allow"

                        Thanking you,
                        My number is [protected]
                        Please check this no. As soon as possible, it's very urgent!

                        If airtel company doe'nt look forward my querry and take action on my issue i will complaint to police or may file a case, if you are not proceeding it fast and ignore it, i will take action according to law!
                        Airtel customer support has been notified about the posted complaint.
                        Jan 11, 2018
                        Updated by Lalruatkima Kima
                        Sir/Madaam
                        I cannot withdraw or do payment or transfer my Airtel balance to bank.
                        Can you please check my account right now, casuse it is very argent and i cannot transfer/withdraw to anyone/bank.
                        it always written "Debit for this account is not allow"

                        Thanking you,
                        My number is [protected]
                        please check this no.
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                          M
                          Mackashi
                          from Bengaluru, Karnataka
                          Jan 11, 2018
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                          Address: Bangalore, Karnataka
                          Website: Consumer complaints

                          Hi,

                          I have called up the customer care for slow network as it is taking too long time.. Much slower than 2g. Your executive couldn't resolve the issue as i am still facing the issue of slower net speed. I switched to airtel recently but i guess jio was working much much better than this. I guess i did blunder mistake for recharging airtel.

                          Better to rectify it at the earliest

                          +91 [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Bakwas Internet speed, I have recently taken a new sim card instead of jio. But the Internet speed is not good better than JIO, I am very sad after taking taking airtel no. As I am going to port this airtel number to JIO. Better than nothing :(
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                            R
                            rishi17aug
                            from Ludhiana, Punjab
                            Jan 11, 2018
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                            Hi,

                            By mistake i did an online recharge through paytm on the wrong number for the amount of 500.
                            Correct number is [protected]. Instead i got the recharge done on [protected].
                            Could you please help me redirecting the recharge to the correct number.
                            Operator ref. Number[protected]
                            I called airtel customer care and could not get much help and the executives were rude as well. Please help me resolving this issue at the earliest.
                            Airtel customer support has been notified about the posted complaint.
                            Jan 11, 2018
                            Updated by rishi17aug
                            Please ignore the attachment
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                              C
                              Chinnasamy Pitchai
                              from Chennai, Tamil Nadu
                              Jan 11, 2018
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                              Address: 600080

                              Sir, on 10.1.2018 at 2155ist i took train at tiruvallur towards central local train.
                              At about 2240ist the train stopped at ambattur rly stn. Suddenly a thief snatched my mobile jumpedout to rly track. By this time train moved towards central. I was listening songs while sitting inside the train. I shouted. People came. Immediately when the train stopped to pattaravakkam rly stn, i given complaint to onduty police office n 1st class lady compartment. Then i came to my residence korattur.

                              Please block my number [protected]

                              Chinnasamy p
                              F3 keerthi apartment
                              No 12 duraisamy reddy 2nd street
                              Korattur
                              Chennai 600080
                              Dob[protected]
                              Alternate contact no
                              My wife vijayalakshmi [protected]
                              My son manoj kumar [protected]
                              My son rajesh kumar [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                sriykanth
                                from Ongole, Andhra Pradesh
                                Jan 11, 2018
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                                A debit cannot be processed without aadhar linking to airtel payments bank, but how come credit to the same account is processed without an error?

                                They call themselves as airtel payments bank, but they cannot process the reversal of the cr transaction?

                                The complaint cell 198, the most educated, responsible and respective
                                Representative and his manager both cannot explain
                                • why their organization or app informs customer that aadhar is mandatory while registering?
                                • they cannot provide customer complaint call reference number for future reference and
                                • they cannot take complaint from customer and provide ticket number.
                                • and they are trying to convince the customer that their system does not provide ticket or sr number

                                You better update your useless my airtel app, to not to perform cr and db operations if a customer doesn’t link their aadhar.

                                Why are you so greedy for people’s money and arrogant to reversal their money?

                                Why you need customers aadhar electronic copy by email?

                                Please explain
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Sami Maddy
                                  Jan 11, 2018
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                                  Address: 506003

                                  I have added amount in airtel wallet but unable to use it for any transactions and it is showing as debit for these account in not valid, please advise how can i use those amount and why is it showing as not valid for debit. These is totally unfair with customers suffering such cases. Everyone should take serious action on such service provider. Please reply back
                                  Airtel customer support has been notified about the posted complaint.
                                  still i am waiting for response from airtel employees
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                                    V
                                    Vetri Krishh
                                    from Korampallam, Tamil Nadu
                                    Jan 11, 2018
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                                    Receiving many call by this no [protected] and nobody speaking when i attended. Also, unable to callback.

                                    This call is being initiated by airtel right after i registered for single or data card.

                                    Also, i received a call from one of the airtel representative for address cross verification and then nothing happened except useless and stressful call from [protected]. Kindly, stop these calls asap.
                                    Airtel customer support has been notified about the posted complaint.
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                                      E
                                      Esther Helena
                                      from Belgaum, Karnataka
                                      Jan 10, 2018
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                                      Address: Udupi, Karnataka, 576104

                                      Hai, recently i bought new airtel sim (As my previous airtel sim was deactivated) from manipal and i am unable to receive any calls from my friends and family. It always says that i have forwarded the call when i haven't and i have also tried to contact the customer service but to vain it doesn't connect. I hope you'll resolve the issue asap.

                                      P. S: do not be lazy
                                      Airtel customer support has been notified about the posted complaint.
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                                        D
                                        dineshkumarayyappath
                                        from Delhi, Delhi
                                        Jan 10, 2018
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                                        Recently it has come to my notice that Airtel has misused my Aadhar data which I submitted for SIM verification of my Airtel Prepaid number.
                                        On noticing this I sent number of emails to [protected]@airtelmoney.com but they are demanding me to upload my Aadhar and bank account details as there is a balance in the account. I mailed them that as it is solely there fault I am not going to provide any data and they can sent the balance amount by money order or DD to the address mentioned as in my Aadhar which they were not doing.
                                        After a long struggle on 8th Jan 2018 I could speak to there customer executive and on his advise I went to the nearest Airtel money centre to withdraw the balance. Out of Rs107.57 they have paid me Rs 100 and said withdrawal only possible in multiples of Rs 10. I again contacted Airtel customer care but they say account cannot be closed as there is Balance.
                                        I suspect this is a way of cheating which caused me ample of tension, suffering, time and financial loss.
                                        so I humbly request you to get the balance amount and get a confirmation from Airtel that the unauthorised account they opened on my name is terminated.
                                        Thanking you
                                        Dinesh kumar.
                                        Mob [protected]
                                        email [protected]@gmail.com
                                        Airtel customer support has been notified about the posted complaint.
                                        Jan 10, 2018
                                        Updated by dineshkumarayyappath
                                        My airtel number is [protected]
                                        Jan 21, 2018
                                        Updated by dineshkumarayyappath
                                        I have already made complaint to Airtel through email and my complaint no is CASE 1204633 but they were demanding to upload my Aadhar and Bank pass book details. I replayed them since they have opened the account without any documents and request from me, I am not liable to submit any documents for terminating such illegal activity done by them. Further I spoke to there consumer care executive and as per his advice I went to nearest Airtel money outlet and tried to withdraw the balance amount. Out of 108.57 rupees I could withdraw only Rs 100 as they said transaction is possible for multiples of ten only. I have informed the same to consumer care and asked them to terminate the illegal airtel money account opened by them in my name. As there was no proper replay from them I have lodged complaint with you on 10.01.2018.

                                        So far no action is being initiated in this issue.
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