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Updated: Apr 22, 2026
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D
Darpanneelu
from Allahabad, Uttar Pradesh
Jan 3, 2018
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Address: 242305

Mujhe [protected] pr 40 rs dalne they pr mainey [protected] pr dal diye.
Ye rs mujhe plz mere airtel no [protected] pr vapas kr digiye.
Phone pay se recharge kiya tha.
Transaction i'd nx[protected].
Thnks
Aur kya word likhu mainey apni prblm likh di ap bapas kr do plz mere paisey
Lots of hope with u.
Airtel my life
Airtel customer support has been notified about the posted complaint.
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    M
    mkshrma
    from Guwahati, Assam
    Jan 3, 2018
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    Address: Kamrup Metropolitan, Assam, 781029

    Sir/madam,
    I am an airtel user of [protected].
    Today in the morning i tried to call your airtel customer care at 198 but it didnot get connected and when the call get disconnected i got a message that i have been charged rs 29 for 200 mb data. how, i havent done this.
    Whenever i call to their customer care they simply disconnect my call when i ask for refund
    So i request you to please tell airtel to return my wrongly deducted money of rs 29.
    Thank you.Â

    Regards, Â
    Munna sharma
    [protected].
    Airtel customer support has been notified about the posted complaint.
    Jan 03, 2018
    Updated by mkshrma
    Problem Solved. They have refunded my wrongly deducted balances. Thank you consumercomplaints for your support
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      R
      raghavendrase
      from Bengaluru, Karnataka
      Jan 3, 2018
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      Address: Anantapur, Andhra Pradesh, 515001

      I am raghavendra. My mobile number is [protected]. Masti pack was activated on my no. Without my permision and a certain amount started deducting from my account.

      How a company like airtel could be so irresponsible that in order to increase its revenues it uses all the wrong practices.

      It is fine in short run but in long run it will lose its loyal customer.

      If any one in airtel is listening... Could you please explain me reason for the same???
      Airtel customer support has been notified about the posted complaint.
      Please block my airtel number [protected]
      I've been incorrectly charged for my correct cycle and it's extremely ludicrous. Please revert the charges on my current bill. I've been charged 43k for my bill even when I had turned off data on an international trip.
      Please send my call detail last 20 days it's very needed
      Respected Sir/Madam

      I have recharged the mobile number [protected] for Rs. 448 (Txn ID:[protected], money was debited (Bank Reference No. [protected]IGACPYSSU5.) from my net banking account but it is not reflecting on my mobile. Kindly do the needful.

      Thanks
      Milan
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        A
        Arafat2014
        from Chennai, Tamil Nadu
        Jan 3, 2018
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        Address: Chennai, Tamil Nadu, 600118

        I have applied mnp from aircel to airtel and visited the airtel office in kodungaiyur (Chennai-118) near kodungaiyur police station and the said they can ony migrate to airtel postpaid. After insisting them for prepaid they are asking to pay rs.150 for new prepaid sim. I enquired airtel customer care, trai websirte and also in airtel website it says that the sim card is only rs.19.

        But airtel store is asking to pay rs.150. I asked them why we have to pay rs.150 and they replied that they have got the sim from distriutor so they are charging rs.150 for all mnp customers. How is this fair. Please look into this issue and pls help us in migrating from aircel to airtel prepaid.
        Airtel customer support has been notified about the posted complaint.
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          P
          prabhu lal regar
          from Gurgaon, Haryana
          Jan 3, 2018
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          data pack not activating

          Address: Ajmer, Rajasthan, 305901

          Dear sir,
          I have done recharge rs.199 offer is unlimited call and 1gb/day. Recharge done on mobile no.[protected]
          The unlimited call pack activated but data pack not activated.
          This problem face form[protected],
          I have many time call to customer care, they were given ref. No. And they told after 4 hours your problem, but there are same problem face current day
          There are shown reference no.
          1. Cgpsc[protected]br...
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          M
          m1deepak
          from Gurgaon, Haryana
          Jan 3, 2018
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          Address: New Delhi, Delhi, 110007

          As per duly receipt of your email mon, jan 1, 2018 at 5:12 pm for duly adjusted rs 584.10/- for intentionally cancellation of said charges
          I wanted to know the further information in writing non cancellation of said calling charges in future in next generation of bills from your side in writing about the action taken on
          10a/13 shakti nagar delhi 7
          Airtel customer support has been notified about the posted complaint.
          Dec 25, 2017
          ricbabe avenger's response
          it is a very very ### network the service is worst ### ### internet speed sucks no network in village areas very worst service garbage company we have airtel tower near to my home about 100 meters away then also it sucks bad network ### service ### company savage service provider
          Dec 28, 2017
          riyaz4545's response
          i lost my phone with my airtel sim, how can i take my duplicate sim?
          Jan 03, 2018
          Updated by m1deepak
          INFORMATION NEEDED IN WRITING ABOUT THE ACTION TAKEN FOR NON CANCELLATION OF CALLING CHARGES ON THE BASIS OF PRESENTLY EXISTING PLAN FOR NEXT GENERATION OF BILLS FROM YOUR END TO ME FOR THE PURPOSE OF NON CANCELLATION OF SAID CALLING CHARGES FROM YOUR SIDE TO ME ON

          DEEPAK MADAN
          10A/13
          SHAKTI NAGAR
          DELHI 110007
          PH NO [protected]
          Email : [protected]@gmail.com
          Dear Sir,

          I have same problem, old sim is off but new sim is not start yet, What i do now, Please Help.

          Regards,
          Prosenjit Batabyal
          [protected]
          TRANSACTION REFERENCE :[protected]
          RECHARGE TIME : 20:55:00
          REMARKS : Successful

          Why am i not able to see this amount in main balance ?
          Why am i not able to access the net under this plan?
          I had to recharge twice after having paid Rs 448 to have internet connection
          My airtel payments bank account done freeze by airtel.i cant withradaw my money.i cant do any tranaction.i sending a several time documents to [protected]@airtelbank.com but he cant unfreeze my account
          My name muhammad riyaz .i lost my mobail with sim card so i have to take my duplicate sim .what can ido ?
          I am a airtel prepaid customer since 8 yr till now. i have some issues with airtel prepaid to airtel postpaid convert.

          i am from west bengal. city arambagh
          One of the worst service in the world can be provided by Airtel network alone. I am not able to send messages for past three days and when ever trying to reach the customer service operator it ends automatically stating you have utilised available choices. Damn network it is waste o[censored]sing. Praying God to shutdown it. Go to hell. Please.
          My location is Tapukara Rajasthan here Airtel network not working properly I am complaining since last 15days stil problem not solved I have 4G sim but speed is 0.00k/s I am not happy with your response if same problem continues there is only a solution to switch to network
          .My SIM is showing no service from last Friday. I suspected my mobile and confirmed with the service centre that there is no problem with the device. my mobile no ([protected]) plz solve the problem
          On 24 december i reacharged my number with 199 Rs after that i received a message tht afer 48hr i will get cashback of 50% bt still i did’nt get any cashback so plzz transfer money in my airtel bank...THANKS
          Airtel Is Very Worst Company With Poor Network Service Luring Whole India As An Indias Fastest Network. I Think Airtel Must Get Sue Very Hard Sue For Providing #### Network Garbage Service. Must Get Ban In India With 10000 Crores Penalty For Fooling Us For Good Network By Providing Snail Network. Airtel Must Get Ban
          I am using Airtel prepaid number. I am unable to make calls or use internet for I am not getting any network. This issue occurred 5hours before. Kindly resolve this as soon as possible.
          Ive opened a bank account in airtel payments bank. account number [protected] but could not initiate any type of transaction i can add money only. i want my hard earned money back. i have available balance of ₹2608. is this actually a bank or some kind of fraud?
          The worst customer care service... Trying to contact the customer care regarding blocking of a lost SIM... No numbers like 121 or 198 is related to the problem... Waste of time... Plz resolve ur customer care service by making it easy to contact the authorized person...
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            Z
            Zack paul
            from Mumbai, Maharashtra
            Jan 3, 2018
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            Address: 400081
            Website: Airtel.com

            Whenever i open any channel it starts to glitch out and after some time it says no signal.
            The weather is perfect in mumbai and i always keep my phone away from the setup box but it still says no signal.
            If these airtel guys don't repair this problem then tell them to take their dish and their setup box.
            By customer id is [protected].
            If they don't repair this problem i will sue them.
            Airtel customer support has been notified about the posted complaint.
            My Address
            Vasudeva D N S/O Nagaraju,
            # 63 Doddabommenahalli Village Handrangi Post Konanur Hobali Arakalagudu Tq Hassan District PIN 573130.
            Please Fix One Airtel Tower, Network Problem, , Call Not Going, , Sms Not Going, Internet Not Working In My Area
            In the Airtel prepaid Mobile no. [protected] VIDEOPINDW charges of Rs.5 was deducted at 12.50 PM on 26/12/2017. This phone is just a basic phone without any media or Camera. The charge is without any consent, hence a fraud. Please make arrangements to refund it.

            S Varadharajan
            Sir/Madam
            I have Airtel network in my mobile phone, but from last two days it not giving me a better network in fact it showing me No Service. I have plan of 84 days UL calling and 1gb data/day but I'm not able to use the data cause of network problem.
            So please give me better solution.
            I am using airtel sim card and last week i faced issue like no service . i called to airtel office they saying you have replace sim card. this sim is new but airtel office saying error in simcard . kindly reslove this issue.
            Very bad network at day and night time no internet connection last before 3 month
            Area aaditya near gadag 582101 pincode
            At night totally lose data connection I have last time complainted that is not solved
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              P
              pinkugym80
              from Morinda, Punjab
              Jan 3, 2018
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              Address: Shimla, Himachal Pradesh

              We signed an agreement on 29 june 2015 for sharing vodafone network from airtel tower installed on our land. This is clearly mentioned on agreement that airtel will pay us inr 1500 per month as rent. But they are paying us inr 1200 per month. This is clearly an act of fraud.. As airtel has breached the agreement, now i want the balance amount to be credited in my bank account with interest.
              Site name:kura-01
              Site address:village kulara post office dah tehsil indora distt kangra himachal pradesh
              Airtel customer support has been notified about the posted complaint.
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                N
                Naushab Afreen
                from Kolkata, West Bengal
                Jan 3, 2018
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                Suddenly on 1 jan 2018 the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
                All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

                I would like signals on my phone be restored as soon as possible, and additionally they need to compensate for loss of peace of mind, and loss of opportunity due to missed communication during the period. I also due to no network unable to contact anyone plzz help me
                Airtel customer support has been notified about the posted complaint.
                Jan 03, 2018
                Updated by Naushab Afreen
                Suddenly on 1 jan 2018 the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
                All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

                I would like signals on my phone be restored as soon as possible, and additionally they need to compensate for loss of peace of mind, and loss of opportunity due to missed communication during the period.i also due to no network unable to contact anyone plzz help me my Airtel no is-[protected]
                Money is loaded in the wallet but not able to use it for bill payment

                M no [protected]

                Highly pathetic app
                Plz gime a call & messaege details for this number
                [protected]
                All redy i am use aneder account .
                Hi,
                I had purchased airtel secure plan and had send my handset for screen damage to them for which they initiated the BER(beyond economic repair) amount of Rs. 10800/- in the month of October.
                I have already send them required documents on 9th December 2017 and by this date the amount has not been refunded in my A/c. Please help
                I am prepaid used and i charged 35 rupees as activation of mastipack, which was activated without my permission and i even don't know about thay pack.
                I stopped it by texting back them on given numbed.
                I don't get that charged amount, what to do get that amount back and how should i sure that it will not happen in future?
                For local mobile to mobile call, heavy charges are recovered from prepaid .
                Tata docoma is charging 0.20 per minultes, Idea is charging 0.30 per minute.
                Today airtale charged Rs.7.22 for call of 6.01 minutes.
                Will u pl. look into the matter and help ?
                Wrong number [protected]

                correct number [protected]

                transaction id[protected]

                recharge amount 199
                I did a transaction plan199 on [protected] from sbi personal anywhere yesterday..it also debited from my account but no plan has worked till now..can you help please?
                Dear Sir/madam
                I want to discontinue use of my airtel number [protected], registered under my name as Anand Howdeizam. I have paid all my bills and their is no outstanding balance. Kindly do the needful.
                Thanks.
                Regards
                Anand Howdeizam
                Email- [protected]@gmail.com
                My Airtel Nubmber Stopped working and No network at all wats going on
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                  L
                  Len Tg
                  Jan 3, 2018
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                  Address: 600116
                  Website: www.airtel.in

                  Dear all,

                  If anyone facing the same issue, please join your hands to raise this issue and let the world knows that their 4g network is not that much strong.
                  1. Previously i used motorola g4 plus mobile, now i am using lenovo k8 note and still i am facing the network issue in both in and out of the specific location, which clearly explains there is no issue with the handset.

                  2. Facing lot of fluctuations which leading to network unavailability most of the time., daily i used to get more than 10 missed call alerts.

                  3. When i am surfing in my handset and at the same time if someone tries to reach me, they get message like “the number you are trying to reach is currently switched off” and able to get calls only when i am not connected with internet.

                  A. When i tried reaching your customer support [airtel customer support executive replied me to switch my data to 3g network to get calls], my question is if i can get calls only when i switch over to 3g then what is the purpose/use of 4g here?

                  4. Last i recharged with 448 rs unlimited talk time with 1gb data with 4g daily, still i am unable to access internet and facing voice call issues in that particular location and the same has been agreed by airtel executives as poor coverage area[screenshot attached].
                  5. Support executives are not properly addressing the issue, if i requested them to raise a complaint they are closing the request as query was addressed and suggested a resolution to set the network manually and to switch off and switch on the phone.
                  6. If the complaint has been raised after series of conversations, the complaints has been closed abruptly without providing any resolution.

                  Other issue:
                  1. We cannot send a mail via gmail using airtel mobile network.

                  Sample complaint number for reference, i have list of data.
                  A. Rmose[protected] raised on 16 dec 2017 at 23:13

                  B. C4gsp[protected] raised on 16 dec 2017 at 23:33

                  C. Cgpsc[protected] raised on 20 dec 2017 at 08:26

                  Several mails has been written to nodal and appellate, there was no proper resolution, only answer which i am getting is, the issue will get resolved soon kindly bear with us.

                  I am planning to lodge a complaint.
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    Veeresh Yadav
                    from Hyderabad, Telangana
                    Jan 3, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500076

                    I received a call from[protected] a Airtel Executive called me at on Date : 03/01/2018 Time : 11:26 AM. He called me for port my number to Airtel but i told no then he started Scolding Abusing me. This Airtel people are irrating me like any thing regularly changeing numbers and calling. Please take action on this[protected].
                    Airtel customer support has been notified about the posted complaint.
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                      H
                      Harsh Nimoda
                      from Jabalpur, Madhya Pradesh
                      Jan 3, 2018
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                      Address: 466445

                      Hello sir i am using aritel postpaid connection last 2 month. My mobile number is [protected]
                      And my plan is 399 postpaid unlimited or my plan limit is 1100 rupees. This month i am in roaming and they will not informe me what roaming charges was deduct form my account and last 2 day they will charge 2405 rupees bill and stop my incoming and outgoing call. I was also pay 534 rupees bill on 30-12-17.
                      When i am calling airtel customer care 198 and speak with four to five officers and senior officer on[protected] and they are saying after 24 hour we will inform you also note my complent. But they will not contact me last 72 hour. My alternet number is [protected].
                      Airtel customer support has been notified about the posted complaint.
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                        G
                        Gagan Gowda
                        from Bagalkot, Karnataka
                        Jan 3, 2018
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                        Address: 560003

                        I have made my payments of last month through online payment of my 2 postpaid numbers one of them got paid and the other one the amount got deducted, but it shows that the bill is not paid and they have levied the fine amount of last month and excess usage of this month which i i have not used, so please kindly look into my problem (Num d bill didn't gt paid was [protected]) it was made on 7/12/17 for the amount of 470
                        Airtel customer support has been notified about the posted complaint.
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                          D
                          dsSrid
                          from Mumbai, Maharashtra
                          Jan 3, 2018
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                          Address: 600117

                          I recharged for rs.244 but it does not reflect in my account but it says in my bank account has been debited with inr rs.244 on 2-jan-18. Info bil*[protected]*0120*979075. Get amount in my name. My mobile no: [protected]. I tried calling 121 and also 198 but to no avail. Service sucks. Service sucks. Service sucks. Service sucks. U'r service sucks. U"r service sucks. Your service sucks.
                          Airtel customer support has been notified about the posted complaint.
                          Jan 04, 2018
                          Updated by dsSrid
                          Update is this. Got a call from airtel saying that cannot give anything from icici bank and I said then I have an sbi a/c then also this process didn't go thru and he said cheating.
                          Jan 04, 2018
                          Updated by dsSrid
                          This is fraud cheater. this is cheating. This is cheating.this is cheating . This is cheating.
                          New sim [protected] not activated till now.. every time when i call 59059, they told to call after 4 hrs since details are not updated in database. I went to airtel store near abt 10 times..
                          Since 1 month i am trying to change my postpaid network from Bangalore to Hyderabad, still it is not resolved, they are not doing there work properly.i want complete information why it delaying.
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                            S
                            Snjymhjn
                            from Nawanshahr, Punjab
                            Jan 3, 2018
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                            Address: Gurdaspur, Punjab, 143505

                            Firstly airtel company msg me tht airtel 4g is now available in ur area bt aftr when i activate my 4g plan services r very poor nd the senior executive responded tht there is no 4g network available in ur area. Airtel company misguided me. I have subscribed for 509 plan, the response of senior executive mr. Gagan deep singh is very bad. So plz i want tht u wail take legal action against airtel coto misguided me. Plz
                            Airtel customer support has been notified about the posted complaint.
                            Dec 27, 2017
                            Vijayrajsingh's response
                            Network issue
                            सर हमारा ID No [protected] है पिछले 15 दिन से आपका कस्टमर केयर नही चल रहा है और सभी को मेल और tiwtr पर भी कोई रिस्पांस नही मिल रहा है सर आपको मेल कर रहे आप ही कुछ करिये,
                            Thanks&Regard
                            Dr Mukesh Saini
                            (Advocate)
                            [protected]
                            My airtel 4G sim is not getting activated after being ported from Madhya pradesh region to Maharashtra region.
                            I created a Wallet account no. [protected] today and I loaded RS.1000 into it.I wanted to send that money to another account but not able to send and the message displayed is debit is not possible in your account.Im very much affected by this as i wanted to send amount to my friend immediately.Please resolve this as soon as possible.
                            I've got a 4g sim from our airtel store. when i am trying to send the 20 digit number from my old sim to customercare number 121, it was not sending. please give solution.
                            When i am calling somebody my call conect after long time and after conecting voice breaking that time . So i cant listen clear voice the caller plz sove mu problem.
                            My landline connection is ded from 22-12-17. complain noted to ratlam(MP) branch. but they are no response to my complain & doing missbehievior to me on phone. broad band connected to my landline.
                            My name is Indrajeet singh Bodh n my landline No. is[protected]. Pls pay attantion my complain n satisfy me.
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                              S
                              Shrikant Dudhambe
                              from Bardoli, Gujarat
                              Jan 3, 2018
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                              Address: 431604

                              Dear sir,
                              As per government norms and conditions adhar linking is mandatory and it's free service there are no charges for linking your number to adhar but in nanded district maharashtra your representative airtel gallerys are asking 10 rupees charges per number its totally wrong these people are taking this money from poor people aswell. Whats this, should i go to consumer foram for the please do the needful and take appropriate action regarding same.

                              Airtel gallery address : opposite to collector office, near mhatma gandhi statue, behind jio office nanded.
                              Airtel customer support has been notified about the posted complaint.
                              I had recharge my airtel number of 32 but recharge failed and balance deduct from my account whose reference number is
                              ref no- [protected]IGACPQMJA1
                              Miss call from unknown no. +381 code.. So many complaints by diff. Airtel users regarding this.
                              Very bad..
                              U r putting ur subscriber security at stake
                              I am a subscriber to Airtel post paid mobile services, cell no [protected]
                              I am not able to generate the UPC code in-spite of sending multiple sms for porting since past 1 week.

                              I am doing porting by send SMS to 1900 and typing PORT [protected].

                              Hope Airtel officials will look into the issue
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                                B
                                bonthavsr
                                from Bengaluru, Karnataka
                                Jan 3, 2018
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                                Address: 560037

                                I have submitted postpaid to prepaid migration form on 25. Dec.2016 with all required details and proofs @ bangalore white filed airtel office.
                                My post paid got disconnected on 29. Dec.2017. But unfortunately prepaid not activated. I have called customer care center 10 times every time they were telling @ bangalore white filed airtel office is not provided required docs.
                                I am really need of phone connection. Please help me.

                                Regards,
                                Srinivas bontha
                                Airtel customer support has been notified about the posted complaint.
                                Jan 03, 2018
                                Updated by bonthavsr
                                Typo mistake, please note "postpaid to prepaid migration form submission date as " on 25.Dec.2017
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                                  A
                                  Ambu Jakshan A
                                  Jan 3, 2018
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                                  Address: Palakkad, Kerala, 679533

                                  I am using airtel prepaid number:
                                  [protected]

                                  Right now i am in saudi arabia, whenever i am recharging my prepaid number automatically deducting amount then balance become zero. This was done without my permission and reduced my balance to zero, causing considerable inconvenience. Yesterday i recharged rs.130/- through net banking (02.01.2018), but now the balance is rs.1/-. I thought to keep balance on my number before entering to my home country, but airtel not allowing to keep any balance in my account.

                                  Please refund the money and i request in the strongest terms to not do this again. I request you to tell me how to prevent this from happening. This is unacceptable,

                                  Regards,
                                  Reshmi
                                  [protected] (Available from 23rd jan - 2018)
                                  Airtel customer support has been notified about the posted complaint.
                                  Please reply clear problems because I'm using your Airtel network. H+ signals show but very every slowly working how can I'm using internet only 0.2kbs speed
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                                    Promila Sharma
                                    from Delhi, Delhi
                                    Jan 3, 2018
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                                    Address: Gurgaon, Haryana
                                    Website: Airtel

                                    This is regarding the service of airtel secure my handset got damaged on 22nd dec 2017 and i was not in a state to raise any request regarding the same at that point of time, i have raised the request on 28th dec 2017 but they are denying to help in this regard, however i have already mentioned that i was not able to raise any request at that point of time because of the personal issues but still they are denying to provide any resolution for this.
                                    Airtel customer support has been notified about the posted complaint.
                                    Jan 09, 2018
                                    Updated by Promila Sharma
                                    Still not received any resolution team kindly check
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                                      Sofia123
                                      from Delhi, Delhi
                                      Jan 3, 2018
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                                      Address: New Delhi, Delhi, 110088

                                      This is in reference to account associated with phone no. 971100*. I made a payment of rs. 940 to myntra, which got struck in the gateway, and refunded back. Now i am not able to transfer the refund amount back to my account, it says there is a debit freeze on my account. I have already emailed as requested by airtel the details of my pan card and aadhar card 6 days back but didn't get any update /response further from it's customer care team
                                      Airtel customer support has been notified about the posted complaint.
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