Airtel Complaints & Reviews

Under customer id [protected] in my name the monthly pack charges have been increased from 366 to 370 and now to 399 without any intimation. When customer care was contacted they have told that my mobile no is not correct. I requested to update my mobile no and it was reloaded. But it is pathetic to say that i received the message of removing and uploading the same no. I am not happy with the services of the company as the rates of same monthly pack are being increased frequently. If the rental of my present pack is not kept as rs 366, i will be forced to change the company.

Airtel dth cyst id: [protected]

Last recharge 27_11_2017
Amount:rs.276
Source: jiomoneywallet
Trans id:[protected]

I did above monthly recharge on 27 november 2017 and my airtel service got suspended due to low balance on december 3, 2017. When contacted customer care, i was told that they had refunded two recharge amount one made on 22 october and other on 27 november 2017 of rs.200 and rs.276 on december 1 2017. But on contacting jio money i have not received any refund amount of rs.276
Not icici credit card statement shows refund on december 1, 2017.

Requested relocation on 20 nov 17. Cust id #[protected]. Request no 67847745. I was asked to make a recharge for rs 150 as a precondition to request relocation. Relocation was not completed till 9 dec 17. Owing to the delay the recharge amount was exhausted as i was unable to utilise it due undue delay by airtel. Cust care supervisor blames it on the customer. I fail to understand how. Please refund with due compensation. Its a matter of righteousness more than the amount of money in question.

I have open network complaint for two months, continue to get bills. Get call from airtel legal person and says he waived off one month bill. However continue to get reminder for waived off amount payment. I cancelled the connection. One hand get a call from relationship team on the other hand customer care says number is suspended due to non-payment. Pathetic!

I have ported my number [protected] from airtel. More than one month has passed still no network on my phone. Contacted everywhere but no resolution. Even high authorities of airtel is not serious about the inconvenience caused. How can a service provider cheat customer this way?
Kindly look into the matter.

Regards

Vinit kumar
Mob-[protected]
#572, ue-ii
Patiala
Punjab

We are trying for mnp since 09.11.17 for our 2 nos. A) [protected]-idea
B) [protected]-voda

It is very much painful for not getting a good service from airtel.
We do not know that who is coming from post paid div. / any dsa but proper guidance and technical response is lacking till date. It seems that we are being harrassed by airtel.
Please do the needful at earlist, otherwise we shall have no other option other than to think about some future plan.
Regards.

Hi

My name is manjot singh and i am using the airtel postpaid no [protected] since last 2-3 years. My bill plan is 275 plus gst and i always got bill of rs 350 to 400 per month.

But in the month of november i got bill of rs 5000 which is blunder at airtel end because this is my calling plan and i have never requested for data services on this no but i got bill of rs 5000. They have accepted that this was by mistake and we will rectify the bills. After my complaints they have waved 3000 from bills but my bill was only 275 plus gst 18 % for october 2017.

I have requested so many times to rectify the bills otherwise i am not going to pay any amount. But i am not getting any revert or call at airtel end even they have stopped services at my no. According to me my bills amount are as bellow

Oct 2017 = 342+18 gst

Nov 2017 = 342+18 gst

I have complaints so many times for the same but i am not getting proper resolutions at your end. So now i am going to legal proceeding with airtel for making fraud with me. I will took you in court and sue against your company for misleading me and make me mentally upset.

Regards

Manjot singh
[protected]

Airtel has opened airtel payments bank account without my consent, i sent many mails to this company to deactivate my account but no one bothers to deactivate payment bank account instead of help they reply me to use all amount and make zero balance in account and when i tried to nake zero balance the application does not allow
This way the company is looting peoples money to make profits
Because of this account my lpg subsidy is credited to airtel payments bank which dont allow you to transfer money or withdraw full amount
Its cheating, and they should be jailed fraud business
I want my money back and close account
After failed attempts with this cheating company i ported my number to idea but the problem is not solved
The executives are irresponsible and negligent
I want the company to deactivate my airtel payments bank account immediatelys

I am debdas bhattacherjee. I am a part time businessman and want to use the airte money app to recharge and pay bill. I have activated registering my mobile no [protected] an airtel money account after downloading airtel app. My airtel no [protected] is an airtel money no. I have done a trancsaction for rs.100 from it on 6.12.17 and it was successful, but from yesterday no recharge done however there is a balance of rs.190.00. So i request you to solve my problem and to active my account for recharging. Regards..

I ve wrongly entered the mobile no. While doing online recharge through netbanking for my prepaid number. However when contacted the airtel service they said that it cannot be reverse back. Does this mean that one cannot make a mistake? Ive tried sending msg to 59109 and got a msg to send the details in the following format

Subscriber number must be 10 digit and transaction id must be between 6 to 10 digits. Please re-send wrr[space]wrong_number[space]transaction_id[space]amount[space]right_number.
Wrr [protected][protected] [protected]
However, till now no response received.
Kindly help.
Details below.
Recharge date :6th december 2017; 7:29 pm
Transaction:[protected]
Amount :448
Wrong no. :[protected]
Correct no. : [protected]

Sir,
I am suffering from network problem as i got new 4g sim in november 2017. Stating was great as great network but now there is a problem. It shows no internet connection and also disconnected from internet and provide me 2g or3g network. And also sometime there is no network as i want to call someone. Please solve this matter

I am thankful to you

0n 11.11.2017, an excess amount of rs. 100770.00 made to airtel via paytm for fixed line connection number [protected], relationship no. 11747568. (Documents already attached). After discussing the case with airtel support team and submitting all the necessary documents and proof of payment, i was assured the payment would be refunded back within 7 working days w. E. F 11 november 2017. But, after taking several follow ups, issues not resolved. I appreciate if you could refund this payment.

Respected sir, i have been using your sim from last 18 years, and all my family members. And we were happy. But nowadays we are facing some problem with your company. Whenever i recharge my number with some talktime balance, it get deducted by your company without any reason. And your company's costumercare service is also not giving me any details, and not even solving my problem. I just want to request you to please stop deducting my balance from my number. I hope you will understand my situation and solve the problem. Thank you.

Dear all,

In continuation to my further mail the reply sent to me by airtel is attached after the disconnection of my mobiles for four days that they need another 96 hours. However my one number is replying by automated reply that the "you are not dialing a valid no, please check the no. You have dialed. I am using this no from last eight years and how it become invalid no. The back hand team is just of poor engineers and pathetic. I do not know how to deal with these peoples. The 121 and 198 they say to go to store but the manager mr naveen rai at sector 7 ramphal chowk, dwarka, new delhi-110075 over there he left office yesterday on 08/12/2017 at 6.00 pm and stopped picking my phone. So i will not suggest any body to port or buy new numbers of airtel.
Status of both numbers
Stuck up numbers are -[protected] you are not dialing a valid no
[protected] - this no is temporarily out of service

Alok singh

My sim is lost please deactivated as soon as possible please because in case of anybody also use that sim for anything other person fo anything wrong on my sim please deactivated my sim [protected] okay let me know fast fast sir

I have applied for a new 4g sim against my existing 3g sim on last week of november. It has been more than 10 days i have not received the sim; wherein it was mentioned that ti will be delivered within 4 days from the date of application.in addition, after i have applied for the new sim i have been facing connection issues i. E. Difficulty in calling and call not being connected. Kindly look into the matter seriously as i have been suffering for a long period. Thanks.

Hi, my wife moved to bangalore after our marriage and i have initiated the request to change her airtel postpaid from andhra to karnataka.

I have initiated the request with airtel customer support and i also went to airtel store last month.

Nothing is done so far and i am paying a lot for her outgoing airtel calls. I am ending up paying 1600 per month because of this. I am not sure why it is taking more time just to migrate her postpaid plan to karnataka.

I am not happy with the way they respond saying wait for sometime.

I am frustrated and want to escalate my point. I have been chasing customer care and instead of resolving my query they are sending me my bill again and again. Even upon calling they are not giving me any information and unable to sort out my problem.

I have been charged extravagantly high for data usage on 22 nov when i was abroad. I used mobile internet for few mins just for google maps and i have been shown 545 mb data usage in my bill for that day which is not at all possible. I got a message from airtel that when i am abroad and my usage goes beyond rs 649, international roaming plan will be activated where i have 500 mb of data available, so i intentionally set the data limit on my phone to 450 mb. As per me, i might have used just few mbs.in worst case 450 mb after which mobile data would have been disabled automatically.

So i am wrongly charges which is very frustrating. I kept on asking the specific data details from your customer care and they just keep sending me my bill again and again. They are giving stale reply for security reason we cant give specific details which site or app has used that data. It's my usage which anyways airtel can provide to me. If not i cant buy the point that i have used 545 mb data as i have set the data limit on my mobile to 450 mb. Kindly check and resolve this issue asap.

Airtel — videopind

I got a message today at 3.39 am that videopindw service has been activated @ rs0.0 for 1day (S). Txn id n[protected], 09dec17 03:39. Service will be renewed after validity expiry. To use, click http://bit.ly/actvnvp (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789
I didn't even opt for this then why this has happened to me?
I deactivated the service sent stop sms to deactivate. But it is sending a revert message that stop is an invalid entry???! I want to ask why do you activate any service without customer acceptance. I want my money back.

On 14-oct-17, i make a recharge from my airtel app using my debit card. The amount get dedicated from my debit card but the recharge get decline by airtel. I have call in there customer care many times, but still the amount is not credited in my bank account. Poor service. I have all your recording of the conversation with your executive and team leader. I think your bank accounts are running out of money that's why you people didn't refund my amount.
Take my money as a donation and make your service good.