Airtel — broadband internet connection (postpaid)

Address:	Chennai, Tamil Nadu, 600017
Website:	AIRTEL

Airtel Telephone Number - [protected]
Relationship[protected]
I recall, I installed Touchtel DSL, about 13 years back and the monthly payment was Rs.250. Later on, Touchtel(now Airtel), make temptation attempt. Take this one and Airtel get that free or take that one, this one free. My monthly consumption is around 50 GB. But Airtel Customer Care/Sales inflated the 50 GB to 500 GB. In Feb 2017, my Airtel Bill was over Rs.6700 per month. The speed was only 8Mbps. I made several / Repeated requests to Airtel did not improve the speed and told me my area has only 8 Mbps speed and the speed cannot be increased.
I notice Airtel competitor like, ACT Hathway, give 600 GB, at 150 Mbps, at only Rs.. So, I told Airtel, in Feb 2017, that I do not want Aitel and asked them to disconnect and subscribed to ACT. I paid full payment of Rs. 6700 or so for April and May 2017. Meantime, I already changed to ACT. Airtel care came for bargain and said, I will get 10 GB at 8 Mbps for Rs. 200. Without my acceptance, Airtel changed to 10 GB at 8 Mbps. As telephone contact to Airtel Customer Care is cumbersome or near impossible to reach them, I changed to email requests/complaints and I have all copies to them that I had sent (over 20 mails). They promised me in writing that they will disconnect, in a week, but so far it is not done. They keep on sending the bill, for which I am not using. Please INSTRUCT AIRTELR PEOPLE TO DISCONNECT IMMEDIATELY. I HAD PAID, 2 MONTHS BILL, AFTER I REQUEST DISCONNECTION. I CANNOT PAY FOR AIRTEL FAILURE TO DISCONNECT.