Airtel Complaints & Reviews

Respected sir..
My name abdul hafiz. I use my old number in october 2016 after that i gone to abrod for study
I need my old no. Which is [protected] if is it possible to get old no. Please provide me my old no. I will pay for it
I need my no. Because my no. Is register to online many sites banks and other

Kindly. Please provide me my old no.
Thankyou

Hi,

Mob : [protected]

2months back i have received the call from airtel channel partner (Klm global inc, chennai _600024)

They offered me on 350 plan rental pack (6gb & unlimited calls). Bill receipt attached

But now i received the bill with mentioned 400 plan.

Im not satisfied for this fraud process. Its very stage. They are cheated me.

I could not received the proper response from the channel partner they are give us the pethentic services
Manger krishnamoorthy : [protected]

I need your immediate action.

And also i'm not interested to continue
With your network. Dissatisfied for your service.

Need your response.

Thank you,
Pandian

Dear sir,
I regret to inform you that one of your executive radhika jaipure misbehaving with me, and using very bed wording with abouse words.
She calling me last few days, and today called 11:06 am to 11:12 aprox five to eight times.
So i request you that plz take action against her with in 24 hours, without this i will go legal action against the company and your employe. And i also going to fir against her today.
She uses mobile no. +[protected]
Thanks
Dr. Ramswaroop
Jodhpur

Airtel — transaction on service without permission of the consumer


I have been charge with rs 35 for some video store on transaction id s[protected] which i have not asked for. This is the second time it has happened, last time when i complaint they refunded the money, but they keep trying these stunts on regular basis. Last time the same event took place on 06 feb 2017 with transaction id[protected]. I believe this in not a matter of rs 35 with one person. This stunt is being tried with many others, assuming that for rs 35 people might ignore and a company lie airtel will fool people onlarge scale. I believe they should not take people for granted and they should be penalised for such malpractices.

My service request no. Is 75017678 of 25 march 2017 as it is on hold from that day to till today. I contacted nodal and appellate team. But there is no resolution for my complaint. I am unable to use proper network coverage at my billing address which refers to calls drops and unable to use internet service also. I have a pospaid connection. Every time airtel contacted me and they say 'network enhancement involves clearance and approvals from local authorities and owing to some external factors it may not be possible to provide you a specific time frame for resolving your specific concern'. Today is 26 august 2017 and its about 155 days but there is no resolution. Kindly process my complaint and provide me proper network coverage at my billing address at any cost.

On 17th june 2017 we purchased an airtel 4g portal hotspot device with airtel postpaid sim ([protected]) but we could not use it much since the network was bad. We were not able to download anything or use net because of low speed. We did the first payment of the usage on 29th july 2017 and we also submitted complaints regarding the network issue at our place but there was no response from the airtel support. We even tweeted the issue, they replied saying that they will call back asap but we never received one. Now we received another bill payment of rs 1100 but we have not used the services once so why should we pay the amount to them. We already invested a lump sum amount on the portable device. Kindly help us regarding the issue.
I have attached the screenshots of bill and the tweets that we have posted.

Thanks & regards
Radhika chaturvedi
[protected]

My mobile with sim got stolen, i requested for new sim with same no ([protected]). I have submitted documents to the person who sold the sim at chakradharpur, west singhbhum, jharkhand-833102. I got a new sim card and being told by the person from airtel family that it has the same no.
It is past 1 month that sim is not activated. When i contacted customer care, i have been informed that replacement request is not recieved. When i contacted shopkeeper/ airtel point to whom airtel has authorised to sell sim cards, he told documents are sent last mont itself. But the problem persists with the not activated sim card which i am having as a replacement of my stolen sim card.

I want a reasonable answer for the delay in activating the sim card and the corrective and preventive action taken by the company for this issue.

Airtel customer support team and its managers are just a clan of fools. No common sense no sense of responsibility, ownership or accountability. I do not understand why airtel hire such duffers in customer support team who even cannot copy/paste correctly. Shame on airtel. Having a conversation with them just increases the level of frustration. They are human despite they are worst than ivr system or robots.

My airtel no. Is [protected], i did already experienced doing recharge of 399 on 17 june 2017. I did not know how it has been utilized, i hope your *121*2# isnt the right option to get to the details. It doesnt show the utility of the 399. On 26 aug '17, i had again recharged ₹399, it shows only till 22 september 2017. I do not get how airtel calculates 70day, let me know the calender details. Your estimed company's cc number never connects to executive agent to talk and clarify. Fyi, only on the day of recharge, it shows 1.2 gb on data balance later on not even a single information regarding the utility. I request, there should be availability of the details of consumers utility on daily basis. Based on calling, data and sms. Pls clarify me.

Mobile internet is not working for nearly 2 months now. I always recharge with 349, now they have a offer o[censored]nlimited calls and 1gb/day internet for 4g/3g. So i went to make a complaint on there toll free number, there is no option like press 9 to talk to customer care executive.
I want my problem resolved immediately
Otherwise i am switching to another service provider

Airtel services are a cheat as usual.. No customer service to talk to. And i was charged for an offer i didnt activate. My no. Is [protected]. And i also use a lot of net offers. Even when my net pack is active ive been deducted balance saying 'uve used 10mb from your main account'. Proper frauds... This has continues for a long time. I have been using airtel for the outstanding internet service provided. But, unnecessary charges have been incurred. Please check it and kindly take the measures required.. Rather than using fraudulent means to cut my balance.

Dear mr. Mittal,
I transferred rs. 674 rs on dated 22ndaug 17 with txn id[protected] against recharge of
Customer id-[protected]
But nor digital tv account is suspended from 23th aug-17 & till date i talked to your representative 5 times but not got any satisfactory solution & as per him due to wrong top-up payment is update hd service & he has already mail to transfer the payment in current service but till time problem not resolved. 2 times they misguide me and not share my complaint no.. Till now.
Pls look into this issue & get it resolved asap otherwise i will no choose to go other service provider.
Regards

Hi dear
I am airtel user i have only one sim card used no [protected] any other sim purchased not active in retailer shop reson is airtel company document bulk activation my document use 6 sim card activation my document so very foor and bad service in airtel company i am new sim card purchase in some time not activation. And airrel sim not usage is very problem so please my i'd proof document delete in my mob no [protected] in any other sim card user canceled emidetly action taken

Regards
Nagaraju y
Mobil no [protected]
[protected]@gmail.com

I asked for my airtel dth second connection to be disconnected and the same was confirmed by airtel over email and calls. However i am being charged for the second connection at rs 200 per month. I complained about this and after several calls and facebook requests, the same was stopped. However this has recurred and i am again being charged on a daily basis even though there is no connection. Please resolve and refund the. Amount immediately.
Dth [protected]

I have been using airtel-connection through ubi-corporate plan since 2006. I had the experienced to have caller-tune of hemanta's famous song (Jhor utheche bowl batas...) till 2014/15. Suddenly the callar tune was changed and since then ihave been trying to iunstall the same song through tour online system. Number of times, i contacted your office but no effect. Even ubi failed to help me in the recent past.
Now i will change the ownership of the mobile from ubi to my name. Necessary steps are being taken to complete the process.
My humble request you to pl install hemanta above song to my caller-tune which has the enormous demand from my callers.
Regards
T. K. Ghosh
Mob no: [protected]

Bill no.[protected],
Mobile handset : iphone
Date cycle for messages : 24/jul/2017 to 19/aug/2017
Total messages : 27,
Charged rs 135 (5 rs per message)
I have no idea about sending these messages, when i googled it i found this complaint platform and the same problem with other customers.
Please try to resolve it asap.

On my airtel app, it showed that airtel 399 offers unlimited calls plus 1 gb data daily for 84 days. But upon recharging i got the offer 1.25 gb daily plus unlimited calls only for 28 days. This is totally cheating offer airtel.. I don't feel value for money anymore with airtel.

Got the below message after recharge.

Unlimited local+std all calls (T&c apply) + 1.25gb data; for 4g hs+4g sim, get 1gb/day; val: 28 days

Mobile no - [protected] postpaid (My alternet no. [protected])
I am requested to you please resolve my problem, my incoming call not work.
Airtel voice msg - the airtel number your are dialing is temporarily out of service
I am facing last month. 24 july 2017 to till.

Outgoing working, sms working, internet data working.

Complete detail:-
1- 22 july 2017 my lost sim.

2- 24 july 2017 so i got the new sim and also work with in 4 hr, but my incoming call and outgoing call not work.

3- 26-july 2017 after that i called customer care and requested to re-activate my service incoming and out going and service will activate in 4 hr. But service activate only outgoing calls.

4- after one week i get to know that my incoming has not been started yet. I called a customer care then requested again but no body help out me, and suggest me please go to nearest airtel store, then resolved this issue. (Location airtel store mg road sahara mall gurgaon)

5 - august first week airtel store check my sim card and insert own phone then to check every service call diverts but no found any issue, and finally drop mail air-tel head office, and says 72 hr definalty your problem will be shortout.

6- 19 aug 2017, i called again customer care, then he says please re-issue again a new sim might be your problem be resolved,

7- 25-aug-2017 i had change new sim card but incoming issue not resolved yet.

I have an airtel connection since past 10years and the service recently is getting worst. I had lost my phone om saturday and hence disconnected my connection and took a new sim on monday. When the sim was issued, the agent from sakinaka mumbai airtel store did nt start my connection n send the request for activation of my new sim which did nt get processed. Later on visit to the store the agent issued me a new sim n informed i wil get connection within 24 hours... Today its been 7 days... M without connection. The process which takes 4hours is taking days n dont know till when as the agents are only giving false commitments that within 24 hours i wil get connectio
N.

I have recently recharged my airtel no with 399rs plan on 20th aug 17 which promised 84gb (1 gb/day) and unlimited local/std calls. But suddenly i got charged for using internet from my original balance. This is not acceptable. I've lost atleast 60rs because of this. I can't seem to use the daily 1 gb net allowance. It's a 3g sim.
Transid[protected]
Please resolve this issue.