Airtel Complaints & Reviews

I in spite of many mails and visiting airtel store am unable to recharge by airtel prepaid from my main account balance airtel has not replied to my last two mail. The process of trying to recharge has been going on for the past twenty days or so, this amounts to cheating and harassment. Of the customer as i have a balance of more than rs.3000/in my main account balance and surprisingly there is no provision in their app to recharge with main balance and the self care number given in the mail say invalid input against the relevant option number.

Hello i had recharged my airtel mobile number with inr 399 and had activated a pack for next 84 days.

Next using 'phone pe' i had recharged the same number mistakenly of inr 448 and pack for next 82 days.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they refused to refund. And told me that the your money waste. We can't do anything.

My airtel wallet has 592 Rs and is made inactive. I have tried writing emails and called customer care several times, but it has all been fruitless. Moreover I have visited their outlet also but my account was not made active .As a result my balance in account us sitting idle for last 2 years.
I want my wallet to be made active and interest on 592 for 2 years be given.
Mob no. [protected]

Hi my name is Rudresh Mistry, i use airtel network and now i wants to port my number. I already send PORT mobile number on 1900 many time from the yesterday but still not received UPC code for porting. When i called to customer care they told me send msg again for the same you will get UPC code within 5 min. I told then for this i lost too much balance against message so they replied if you dont want then don't send this message again. I have call recording gor the same.
Please help and let me know what to do.

I was out of station when my sim card which is registered on my sister's name got damaged. When i returned home i got it changed from a gallery near me, but to activate it they are saying they need my sister to be present. But my sister is currently in newzealand, it is practically impossible for her to visit the store. I have been suffering severe loss since my number is off. When visited the gallery they are not providing me any alternate solution. L am even ready to convert it to post paid. I visited the head office also there without even listening to my complaint they sent me to the gallery. And the gallery is sending me to the head office. I am really helpless plz help me reactivate my card. I tried reaching the customer service as well but no solution has been received. Plz tell me whom to contact
My contact address: [protected]@gmail.com

Hi,
We have AIRTEL WI-FI dongle connection number: [protected]. I was trying for almost 4 months to close/suspend the connection. Airtel customer care is not sending any tracking message or e-mail to Registered ID's and follow-up was pathetic. We are paying every month bill without usage and not a problem from our end.

We are raising as consumer complaint as service side issue than request provided.

--Muthu

On 30 nov I was purchased a fast tag from airtel from manesar toll plaza I was gave him original RC and he gave me the wrong tag I have LCV vehicle and he gave me car tag in this what is my fault but iam suffering I was call so many time in airtel customer care but they will not solve my problem who will pay my double toll my complaint no is 4528476, 4505007 these are the complaint no so please help other wise cancelled my tag . Thanks

We have been writing an email to Airtel customer care and also spoke to them when they gave a call to understand the issue. We explained the issue and requested to change the email ID due to wrong email id we are not receiving bills on time. We also informed them that the email id on which Airtel are sending bills does not exist.

Even we have submitted a letter on letter head with all the details required.
but still are not bothered change the email ID and continuously sending the auto generated mail.
Can some one help me in resolving this issue.

My relationship number is [protected]. I have been paying bill every month but the billing shows there is an unpaid amount and have been charging late fee for that. I have been disputing that amount for last one year. It is unfair practice to charge late fees for disputed amount. Made numerous calls to customer service and they could not resolve it as they cannot figure out where that amount came from. Have provided the payment history for last one year and no response from customer service. Initially they have claimed there was no payment done for jan2019. They agreed that payment was paid twice after i have provided the transaction details. Inspite of resolving their issues my account has not been fixed. Request you to resolve it immediately
On tue, 27 aug 2019 at 09:43 am wrote:

Hi,

Below is the payment details as requested. There should not be any pending amount payable from my end. If you remove the erroneously charged monthly late fees i am sure outstanding amount will come down to zero

Bill payment details for august 2019:
Payment date 27 aug, amount 235, and transaction number[protected]

Bill payment details for july 2019:
Payment date 06 aug, amount 235, and transaction number[protected]

June 2019, pymt date 24 june, amount 235, ref no[protected]

May 2019, pymt date 30 may, amount 240, ref no[protected]

April 2019, pymt date 18 april, amount 235, ref no[protected]

March 2019, pymt date 22 march, amount 350, ref no[protected]Extra 67 paid after customer service clarified disputed charges for international call not made by us)

Feb 2019, pymt date 22 feb, amount 245, ref no[protected]

Jan 2019, pymt date 26 jan, amount 235, ref no[protected]

Dec 2018, pymt date 9 jan, amount 235, ref no[protected]

Nov 2018, pymt date 7 dec, amount 235, ref no[protected]

Oct 2018, pymt date 23 oct, amount 235, ref no[protected]

Aug and sep 2018, pymt date 26 sept, amount 700, ref no[protected]

Prabhaker reddy

HI Team -

We have been facing network related issue of Airtel from last 3 days, We are not getting 4g Signal on mobile hence we are bounded to use 2g, which will not good for making calls and internet surfing, would request please look for the issue below is the complete address -

Shapoorji Pallonji Sukhobristi, New Town, Kolkata - 700135

Sir
I pay november bill my indian bank account via send rs 470/-. But no sms recived in my air tel bill. So my account balance also deduct rs470/-. Bill cannot deduct. After that
I go airtel office i give cash rs 500/- i pay.[protected] in date. So i want return
My rs 470/-in my account pls.

I'm trying to connect to bsnl landline number but unable to connect using airtel mobile network, i've an unlimited pack of 84 days which stated that it will connect to all networks, never mentioned that it won't connect to landline.
Date of incident: 17th december 2019
Tried to call hdfc landline number ([protected]) for 9 times and the call gets disconnected in few seconds with no message.
I faced the same issue earlier when tying to connect with bsnl landline.

Without permission switched my rental plan from advance rental to monthly rental and billed me for 2200 inr.

I am suppose to pay only 4200 inr for 6 months advance rent.

This is why airtel monopoly must end and companies like reliance should take over.

Airtel is still in the same habit of exploiting its customers. And causing every inch of harassment, until people starts following the instructions.

I have 2 airtel's sim but one of those sim is not working since 4 days i contacted to airtel's so-called customer care services via calls & emails too but i don't get any specific and accurate answer regarding my issue. They are continuously tolding me that your "sim card is gone old upgrade it to 4g network from any airtel's store or any of the retailer without any charges it means absolutely free" but when i went to an airtel's store or to any retailer all are asking for ₹100 to upgrade my airtel sim card to 4g network. But still the airtel is still avoiding my issues.

I have ordered fast tag id through airtel app, i received message on 6 dec 2019 my fast tag id shipped. Till now when i check through airtel thanks app it is still showing shipped due to this i am facing issue at toll plaza.
This is very frustrating as my friends order fastag from other service providers like paytm and they got there fastag in 7 days.

Whenever i check the customer care executive always busy the call get disconnected.

My airtel number is [protected].

कृषक सहकारी गन्ना समिति लि. लखीमपुर, जिला --लखीमपुर खीरी में समिति कार्यो हेतु लीज लाइन इन्टरनेट कनेक्शन हेतु लगभग तीन माह् पूर्व आवेदन किया था परन्तु अभी तक इन्टरनेट कार्य नहीं कर रहा है। एयरटेल से एक इन्जीनियर आये थे वह बता रहे थे कि राउटर नहीं सही है। कृपया सही कराने का कष्ट करें। मेरी समिति का कार्य बाधित हो रहा है

I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
After that i received customer id & wallet id on 24/11/2019 through sms and email. Even my wallet was recharged for rs.300/-. But still i haven't received fast tag sticker.
The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards.
My customer id:[protected]

Not having proper internet connection on [protected]. Internet service not good. I need spreed network.. So plz i[censored] kindly help me. Here nothing do properly. Internet connection is too slow. I[censored] kindly help me. Internet is too slow.net connection is not well. Nothing can do properly. Plz help me to short out properly and help me to having proper internet connection.

3/12/19 RS.399/ has been deducted BY INDITAB RSOLUTIONS for Airtel mobile recharge through the netbanking but the plan was exhausted. So recharge has not been done. Received a message that within 2 working day money will be refunded. Still no refund has been done. Ref. No
[protected]IGAHOSJCDO. Do the needful as soon as possible.

Hie i am leena from mumbai holding airtel network (No. [protected]) since years, its been 5 days the sim has suddenly stopped working i cant receive calls or make calls, cant even dial customer care no.

I had recharged one week ago, my data pack is literally getting wasted. Keeping aside this it is important to have network at least!!
Kindly look into the matter asap and suggest solution!