Ajio — A pair og jeans

I Bought a pair of jeans along with a pair of shorts on 20th of October 2020, and felt that the color of the jeans was not as advertised.

So I initiated a return for the jeans alone and after multiple delays in picking up the order, I wrote an email to the customer care at Ajio.

A day later the delivery person came for the pickup but couldn't approve the pickup due to a mismatch of the EAN number.

The EAN numbers I received were[protected] and[protected] for the packages inside the parcel which both were shown as invalid.

I see this as Ajio practicing unfair tactics to scam customers. I have since decided not to our hase anything from Ajio and warn other of doing so themselves.

The Ajio customer care has no working customer care helpline. The one that's given in the app is an automated number with no way to reach to a human executive.

Poor quality service and inferior services and products compared to other sites.