Claimed

AJIO Complaints & Reviews

1
Last updated Mar 28, 2023
Complaints 3869
Resolved
263
Unresolved
3606
Quick Links
Statistics
Share
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
AJIO
Customer Service Contacts

AJIO Website

AJIO Head Office Address

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout
Bengaluru
Bangalore District
Karnataka
India
560068

AJIO Phone Numbers

Toll free
1800 889 9991
241
484
View all AJIO contacts

AJIO reviews & complaints(3869)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest

Address:A116 rainbow glory society near raisoni college domkhel road wagholi Pune. 412207

I recieved the product fron Ajio and I recieved it with tag and I want to exchange that product because of size is short.
So want solution about that
AJIO customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Money is debited from my bank account but order is not placed
    UPI ref no:[protected]
    AJIO customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      I have ordered 4 items from Ajio worth Rs. 1599.45. The amount is debited from my bank through UPI, but the order is not placed. Please review this.
      +1 photos
      AJIO customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Website:Ajio

        I ordered size number 10 in shoes and they sent me size 4 now they are refusing to give me right product when the fault is their saying it was reported late, it was gift to my finace as it was his birthday it is all ruined and they are even charging me for wromg product order number FN[protected]
        +4 photos
        AJIO customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          Ordered a product and received completely wrong product, then I have raised an issue regarding return sharing the pics of wrong product, many times contacted customer care but their response every time is just saying don't worry issue would be solved but even after one month the issue has not resolved, I even spoke to supervisor also again after reaching customer care they are just putting the call onhold and call gets disconnected. Their customer service is really pathetic. All fake updates are done on app saying out for pickup. They wantedly are not getting back and solving the issue.
          AJIO customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            One girl called me today and I picked her call she said that ur a lucky customer she told 5 gifts are there you have to choose 1 gift so I choose TV then she asked me to shop for 5000 then I ordered some dresses.and i payed 5199 through online.then they sent me messages to my what'sapp.the they started explaining about the gifts vouchers and after that they said you have pay 12999.9 for gst they said if you pay 12999.9 we will re refund your amount within 5mins and 2500 cashback also you will recieve.then I thought it's true then again I payed online payed 12999.90.after that they said your payment is processing because your paying gst for the first time then they said you pay 12999. 09 again then we will refund your money of nearly 26000. I was shocked I thought it's fraud but the person who was talking with me she said to refund my money he said complete your gst then only we will refund your money back.he said if you think you will get your money through complaint the you do that. Kindly plz help me I lost my money.
            AJIO customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Hi ! I placed order of 18 products with Ajio out of which 9 products were delivered on 17th March'23. As i was not at home my 12 year old son received a big carton of these products . He called me and asked me for OTP which I gave and he took the order. The box was not properly sealed and there was only one tape which was running on the carton. The sides of the carton were broken and it did not seem new carton at all. It looked like as if...
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Website:Ajio app

              I placed order in ajio app on March 20 worth 7194. The amount got debited twice even though order is placed only once. Please refund the amount ASAP.
              AJIO customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Report
                Copy

                I had ordered a shoe from ajio on 27, febraray but unfortunately the order was canceled from ajio, again I re-ordered the same shoe on 13, march and again the order was also cancelled by ajio.
                What is this behavior?

                Order details:
                Order #FN[protected]
                Order #FN[protected]
                AJIO customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit

                  Address:AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

                  I have placed Order No. FN[protected] dated 27 Jan 2023 for Armani Exchange belt for INR 3459. I got the delivery on 30 Jan 2023 in a beatiful Armani Exchange box but inside it there was another non branded belt not the one I ordered for. After opening the box, I immediately called up customer care and brought the matter to their notice. Since then I am following them up but nothing has happened. They are assuring that it will be resolved but all are false promises. I am attaching the following for your ready reference.
                  1. original belt ordered by me
                  2. Belt I received ( attachment name: belt pic ajio)
                  3. Email follows with Ajio
                  Please help me to get refund of my hard earned money. I would be happy to share any other information required by you.
                  Thanks
                  +13 photos
                  AJIO customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit

                    Ajio’s delivery guys misbehaved with me and said “jisko complaint krni ho krlo kisi k baap se nhi dart” after that they promised me that they will resolve it and get back to me. Then my return was planned on 17th march 2023 they didn’t pick up that order and they are just taking complaints from my side without resolving previous ones.
                    AJIO customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      On 12th March I've ordered cloths of value Rs.5237. I've ordered a Allen solly black trousers but what I got is blue. Also I've ordered Allen solly blue shirt but I got a defective shirt. Ordered a jockey boxers but while receiving, it came with top and bottom opened and torn box which is the worst thing. I tried calling Ajio customer care for two days. Both yesterday and today the call gets cut while speaking. Firstly I thought it was due to network issue. But today too while asking several questions they cut the call. This clearly shoes the cheap strategy of Ajio. Is this the legitimity? While speaking with them they say like exchange is not available for your pincode. Delivery is available, return even available but exchange is not available to the same pincode? Really? Even their own mall and trends address were not available for exchange. I just need to exchange the defective products. Take action as soon as possible.
                      AJIO customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        Received partial order, got 1 out of 3 items.Ordered 3 kurtis from ajio for Rs 1209, but got only 1 of Rs 519 and had to pay full amount .kindly send my rest order of Rs 689 as soon as possible.
                        AJIO customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Address:Bangalore

                          I ordered 2 jewellery from ajio, Order #FN[protected] and Order # FN[protected], both are lucky jewellery products, they are different from the products I ordered, and they came only with brand name tags, no price tags or Ean number, within the return window, I initiated return, but it got cancelled, from 2 nd march, I am just writing mails, doing calls, chats and sending several times the picture of my products, still my product is not picked...
                          +2 photos
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Website:Ajio

                          On 24 dec of 2021 i ordered a heel which i received after a few days due to its cheap quality i raised a return and it was returned on 2 Jan of 2022. Product was returned successfully but they declared it non ajio product and was reshipped to me but yet i have not received the product. When i asked them they raised a complaint but didn't give the resolution. Each time i call them a new complaint id is allotted and issue is not resolved. Now they are asking me to check with the courier company regarding the product. I don't get it that why should I contact courier company it's their responsibility to deliver the product to customer adress and if it is missing than just give the refund amount but they are not.
                          AJIO customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit

                            Returned 3 articles for which refund was initiated on[protected] but still not showing in my bank account, when i contact them they just give out the refund reference number. The bank does not accept the refund reference number. What to do?

                            The following amounts were refunded by ajio.com but have not reflected in my account.

                            1. 997.95₹
                            Date of refund[protected]
                            Refund reference number[protected]

                            2. 914.73
                            Date of refund[protected]
                            Refund reference number[protected]

                            3. 546.25
                            Date of refund[protected]
                            Refund reference number[protected]

                            Please look into it and provide my refund as soon as possible.

                            Thanks
                            AJIO customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit

                              Hello Team,

                              ajio order no :- FN[protected]
                              refernce reference id :- 20230303010430000838483546791870334

                              I have ordered and cancelled a product on 3rd March, 2023.But i didn't receive the refund yet .Please look into it and resolve asap.
                              Even after many Customer Care Calls and mails sent by me to ajio customer mail there is no progress in refund action .
                              I request you to help me on closure of this issue as sson as possible with suitable "compensation" for the harassment and delays in refunding my money.
                              We should not let same happen to any other online customer and should bring this to their notice as well.

                              thanks
                              Sai Prathap Reddy
                              AJIO customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Report
                                Copy

                                Address:Laxmi ganj A.B road badarwas

                                I had placed order from ajio on 3rd of march. And the estimated delivery was on 11th of march. And now it is 13th and my order is still stuck at delhi for one week now. According to track order my order has been shipped to delhi on 6th of march and its been stuck there till today i tried sending enquiry but no response recieved. Worst service
                                +2 photos
                                AJIO customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit

                                  Hi
                                  Im Karthikeyan, i have booked an order with id #FN[protected]. I want to receive the order by yesterday itself but the timewas extended to today, but i haven't received upto now, ...where is the delay? Could you please check with this and deliver my order ASAP. Because this is the order for birthday celebration.. the birthday is very near by.
                                  AJIO customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    On 7 th of march I received a msg from AJIO that I have received a parcel but I haven’t received any, I immediately contacted with the customer care and they said it was a technical glitch. The next day I received a parcel saying it contains 2 products inside it . The packaging was intact and on opening it I received only one product and the other was missing. I did not receive the Znx clothing floral wrap top. I immediately contacted with the customer care again and they said they will solve the matter with in 13 th march . I received a call and it was of no use, they said they need to close the matter so they have no fault from their side and cut the call. I again lodged a complaint and on 11 th march received the call and they said the same thing. I need either the product or my refund cause I have paid for it and only getting harassed repeatedly. I need this matter to get solved.
                                    AJIO customer support has been notified about the posted complaint.
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit