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AJIO
Reliance Retail Ltd.
Customer satisfaction rating: 8%
Submit a Complaint
627
COMPLAINTS
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AJIO Customer Care

Reliance Retail Ltd.

Website:
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Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout
Bengaluru
Bangalore District
Karnataka
India - 560068

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
40
down
76

Customer satisfaction rating
8%
Complaints
627
Pending
0
Resolved
49
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

AJIO related photos (514)

AJIO Complaints & Reviews

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 Tessy Daniel on Oct 19, 2020
Placed order on 16th Oct. Money was debited but no order details.

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[Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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     Bhumika utreja on Oct 19, 2020
    I placed my order on October 17, 2020 . amount is also deducted but order is not placed.
    I request either place my order or refund the amount as early as possible.

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    [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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       Sdtejaswini on Oct 19, 2020
      I have paid for the order ₹1473.20
      And there is no confirmation on that i cant see it in the order section in the ajio app
      Please confirm or refund the money

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      [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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         uphoria on Oct 19, 2020
        I placed an order of Rs. 1023 on 18.10.2020 (10: 30 PM) on Ajio app. Money from account was debited but i cannot see order in my order section & unable to track the same. Please help in this matter either show the order or refund the amount in account. Attached photos of the items for order placed.


        Amount debited but order confirmation not received

        Complaint Status


        [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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           Malavika P on Oct 19, 2020
          I placed an order of Rs. 1000.66 using google pay on October 18, 2020 and the amount got debited from my account but I did not receive the order confirmation yet.

          I request you to either confirm my order or refund the amount Rs 1000.66 at the earliest.

          Complaint Status


          [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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            Ajio — Unblock my account

             Vishwash mishra on Oct 19, 2020
            I held an account with Ajio 4 days back. Suddenly the account has been blocked. I have received few items that I wanted to...
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            Ajio — Money Deducted but order not placed

             Kanchan Naithani on Oct 19, 2020
            I have placed an order with three items using BHIM API with
            Payment Id: pay_FpyrPh1eOWPvJP and Transaction Id:[protected]br...
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            Ajio — Missing one item in my package

             Sukanya Kundu on Oct 19, 2020
            I have ordered two Allen Solly t-shirt on 12th October. 17th October, I have received one parcel from ajio. I received one...
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            Ajio — Money Deducted but order not placed

             Kanchan Naithani on Oct 19, 2020
            I have placed an order with three items using BHIM API with
            Payment Id: pay_FpyrPh1eOWPvJP and Transaction Id:[protected]br...
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            Ajio — Payment was successful but order was not placed

             [email protected] on Oct 19, 2020
            Payment was successful but order was not placed.
            Even not able to contact customer care executive....
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             mukeshjklc on Oct 19, 2020
            My money has been debited on 18th Oct 2020 for Van Heusen trouser and mufti shirt of Rs 1763.16 but no order confirmation has been received. Through mail i got the payment confirmation from AJIO. Please took into this. I need my refund. Its not bank fault.


            Payment done but order not showing
            Payment done but order not showing

            Complaint Status


            [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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               Pavan Medhavini on Oct 19, 2020
              I ordered 4 t-shirts and used UPI method to pay the cash however the money was deducted but the order was not placed. i want my money back as soon as possible.
              Worst app ever ajio


              Amount is deducted but order not placed

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              [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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                 Priy9168 on Oct 19, 2020
                Payment through upi was deducted through bank...but order was not placed

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                [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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                   Rasmita234₹₹ on Oct 18, 2020
                  Return idFL[protected]

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                  [Oct 18, 2020] AJIO customer support has been notified about the posted complaint.
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                    Ajio — Payment done but order not confirmed

                     somdyuti das on Oct 18, 2020
                    I tried placing an order in ajio via letyshops. I made a payment for my order for which i received a mail from the payment...
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                     Rasmita234₹₹ on Oct 18, 2020
                    Payment I'dpay_Fld3lR3xNVj9Kxime 6.48pm
                    Date 6/10/20
                    Amount ₹ 1881
                    Refund I'd rfnd_Fny8LR1be8KfOXate 12/10/20
                    Time 4.42pm

                    Complaint Status


                    [Oct 18, 2020] AJIO customer support has been notified about the posted complaint.
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                       Sirisha Nunna on Oct 18, 2020
                      Yesterday I have placed an order in AJIO, my order is not placed but my money got debited from my account. I have tried reaching customer care as well but no luck.


                      My money got debited but my order is not placed

                      Complaint Status


                      [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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                         Niki19 on Oct 18, 2020
                        I placed an order worth 1248 rupees on 16 October 2020 through UPI payment method the money has been deducted from my bank account but the order is not placed. I didn't receive any link any mail or message.
                        It is not showing on my ajio account.
                        Please refund my money back or resolve the issue.


                        Issue regarding my order

                        Complaint Status


                        [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
                        Updated by Niki19 Oct 18, 2020
                        I placed an order worth 1248 rupees on 16 October 2020 through UPI payment method the money has been deducted from my bank account but the order is not placed. I didn't receive any link any mail or message.
                        It is not showing on my ajio account.
                        Please refund my money back or resolve the issue.

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                           Shatakshi Jha on Oct 18, 2020
                          I hav returnd the product by 10th of oct 20202 and yet not hav revived my refund amount yet today 18oct2020 which is almost 8days...but the website is showing that the return is completed ...and hav not yet got any response from ajio ...tat was very disappointing ...i want to get refund of total amount 1039 for two product ...1 of cost 420 and another fir cost 619

                          Complaint Status


                          [Oct 18, 2020] AJIO customer support has been notified about the posted complaint.
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                             Parry's on Oct 18, 2020
                            On 17 Oct, 2020 I ordered sarees through AJIO App for ₹1375.Amount got debited but order not placed.


                            Amount got debited order not placed

                            Complaint Status


                            [Oct 19, 2020] AJIO customer support has been notified about the posted complaint.
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