[Resolved]  Ajio — I am complaining about wrong delivery of product and now not refunding money

Ajio delivered me a wrong product and now stating they shipped the right product which I had not received ever. Infact no communication in this regard was given to me. I have submitted each and every detail of the product, return pick up failure proofs, etc but to no advantage. I had ordered KVF Fashion Floral Skirt -suit set bearing order id FN[protected] but had received a mustard yellow colour completely different dress with the same brand. I had started requesting for return pick and refund from the next day of delivery but to no advantage.
They had cancelled my 5 return request saying due to operational glitch they are cancelling the return pick up. And now the return window is over. I donot wish to suffer so please ask the company to issue my refund and pick up the product asap. I am attaching the photos of original product ordered, received product on unboxing, pick up failure msg, screenshot of the app saying return cancelled due to operation inconvenience at their end.
Please save my money from this fraud company. Their customer support is pathetic.