Ajio — Account Blocked

Today i.e. on 13th July 2022 I saw that my account was blocked because i had returned some products. I Contacted customer care many times. Still they didn't resolved.

On account of size issue I had to return the items received. Neither I received any call or information regarding this. Never faced such things.

When I searched on Google I got to know about such instances of account blocking. This is highly unethical and unacceptable. When your allowing return then customer will obviously return. In case of more return you can inform customer or impose some other things by way of penalty but straight way your blocking the account. How could you this ? Never thought how mentally disturbed one can be by your act.

Kindly help me out in getting this resolved