[Resolved]  Ajio — Amount debited but order not placed and no traces found on order in ajio app

On JAN 31 (11 58 pm) i had placed and order worth 1416 paid order amount advancely(phonepe) TOTAL[protected] UPI 3RS MAHA CASHBACK 81RS AJIO POINTS) after paying the amount in ajio appFEB 1 (12 01 am) its showed a messge "HANG ON WE ARE EXPERIENCING HEAVY TRAFFIC TRY AGAIN AFTER SOME TIME"
so i checked after some time there are no traces that my order has placed or not but my amount debited from bank. I raised a request to customer care but no response saying we are trying our level best but still not solved.
Ajio team kindly solve my issue as soon as possible

STOP SAYING THAT OUR TEAM IS TRYING TO SOLVE YOUR ISSUE.
How long your team will solve the issue and i have sended all the proofs to your customer care also still no response from AJIO.
NO RESPONSE FROM AJIO STILL SAYING OUR TEAM IS TRYING TO SOLVE ::(