[Resolved]  Ajio — Amount debited but payment shown as unsuccessful

Address: Banglore

I placed an order on 4th September 2020 in ajio app, the payment was shown as unsuccessful after the amount was debited from my account. I thought that it would be refunded after 48 hrs. But it has not refunded. I tried many times to customer care service but it is impossible to reach out them. I dropped so many mails but it is not responding. I want my money back as soon as possible.
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Sep 24, 2020
Complaint marked as Resolved 
23rd September I got my refund. I wrote mails to [email protected] They raised a complaint on 16th September, within a week my problem has been resolved. Thank you very much.
AJIO customer support has been notified about the posted complaint.
Sep 16, 2020
Updated by [email protected]
reference transaction I'd attached

 
2 Comments

Comments

Its been 14 days still I have not recieved my refund Rs. 1669.36

While placing an order in ajio app, amount got deducted but order not confirmed .

Please refund it as soon as possible.

Ajio online shopping is worst service I have never seen before.

Find the reference transaction

Amount debited but payment shown as unsuccessful - Comment #3736326 - Image #0
I placed my order 18 September 2020, I did online payment, but order is history showing cash on delivery...and my money also get deducted through online payment...I thought it would be refunded after 48 hrs but there is no response .I did mail to ajio and razorpay but they are talking some technical issues and it will refund within 48 hr and refund initiated this kind of response I m getting..so plz refund my money as early as possible, already u people I had taken 1week to refund my money...it is very bad experience for me with ur brand

Amount debited but payment shown as unsuccessful - Comment #3739938 - Image #0
Amount debited but payment shown as unsuccessful - Comment #3739938 - Image #1
Amount debited but payment shown as unsuccessful - Comment #3739938 - Image #2

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