Ajio — Amount deducted but order not placed

Ajio — Amount deducted but order not placed

L Lavu.Batra

Hi Team, I was placing order on 28 Feb 2021 but the order was not placed and the amount got deducted. Then I contacted AJIO customer several times but I am always informed to wait for couples of business days. 17 days have passed and no resolution till now. Even though I was informed by executive team that supervisor will call me as I told them what my bank said about the payment. This is really annoying and ridiculous to make your customer wait and not refund the amount which is ours. I will complaint further if my amount is not received and money is stuck with AJIO. Was this information helpful? No (0) Yes (0)
AJIO customer support has been notified about the posted complaint. Mar 17, 2021 Updated by Lavu.Batra I would like to highlight my concern here again"Hi Team, I was placing order on 28 Feb 2021 but the order was not placed and the amount got deducted. Then I contacted AJIO customer several times but I am always informed to wait for couples of business days. 17 days have passed and no resolution till now. Even though I was informed by executive team that supervisor will call me as I told them what my bank said about the payment. This is really annoying and ridiculous to make your customer wait and not refund the amount which is ours. I will complaint further if my amount is not received and money is stuck with AJIO."
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