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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
Resolved
292
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3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Clothing, Shoes & Accessories
AJIO
Rank #1-20

AJIO reviews & complaints page 100

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S
So much for your
Aug 16, 2021
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No xr ruudjdhd have ordered a yb
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    S
    So much for your
    Aug 16, 2021
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    Call support you and your mom are you doing
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      N
      Niranjan1990
      Aug 16, 2021
      Resolved
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      Resolved

      Hi, I am Niranjan, was confirming the order by paying 3, 472.75/- . The amount 3, 472.75/- is debited from my account on 15 Aug 2021. But the order is not placed yet.
      Transaction ID/ Ref. ID WSBI[protected]IGALTSCSY9. PLEASE DO THE NEEDFUL. Thank you.
      Aug 20, 2021
      Complaint marked as Resolved 
      Money credited after 2 days...Dont know from which company refund came ...SBI or AJIO...
      AJIO customer support has been notified about the posted complaint.
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        T
        Thanks for the info
        Aug 16, 2021
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        How are you doing today I hope you yyyyyy
        AJIO customer support has been notified about the posted complaint.
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          T
          Thanks for the info
          Aug 16, 2021
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          Thanks for the update and for the update and for the
          AJIO customer support has been notified about the posted complaint.
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            V
            Vishalchaudhary11
            Aug 16, 2021
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            I had ordered Nike phantom gt club tf sports shoes ordered on 6th august...and i have received them on 13th august...but the status still shows put for delivery

            I want to return the shoes due to size issue but as the status has not been updated to delivered order...I am unable to return them.

            Please look in the issue and update the status.

            Order no. - FL[protected]
            AJIO customer support has been notified about the posted complaint.
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              F
              For a few days
              Aug 16, 2021
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              Call Support Care +09339555291 online toll-free

              Call support help center support help center support 🙏🎀...
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              F
              For the update and
              Aug 16, 2021
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              I'm not going to make it tonight ☹️☹️☹️
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                P
                pujj
                from Mumbai, Maharashtra
                Aug 16, 2021
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                I had placed an order for crocs heels and the size wasn't right so had to request for exchange, been 13 days, return hasn't been picked up and nothing is shown in the app. No dates nothing. I have written many mails and called many time but no response whatsoever.
                I need them to take the return and refund the amount.
                AJIO customer support has been notified about the posted complaint.
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                  S
                  Sonia Thakral
                  Aug 15, 2021
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                  Address: 613 13 ext karnal
                  Website: Ajio

                  Order not showing but money has been debited from my account call me as soon as possible or email me
                  AJIO customer support has been notified about the posted complaint.
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                  ????
                  Reply
                  Same problem for me too. Is it recovered?
                  Reply
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                    D
                    DanduPrasad
                    Aug 15, 2021
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                    Hi, I recently tried to place an order on the app & made a payment of INR 1004 through Paytm app. The amount has been deducted from my account but the order has not been placed. Need help to figure this out.
                    AJIO customer support has been notified about the posted complaint.
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                      K
                      Kolachala Supriya
                      Aug 15, 2021
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                      Money Debited from my account but order not confirmed I have been mailing from 10 days i didn't get back my money... Give me back my money
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                        A
                        Akanksha41980
                        Aug 15, 2021
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                        I placed an order from ajio for 2 sandals (sneak a peak heels and uniquest toe ring black flats) for ₹1084. My money from ICICI account got deducted and i did not see any orders placed. What it this, either place my order or refund my money back. I also used coupon code G12-XELP-0MG4-IOVI (₹300 off) which is valid until 15 aug. I want to use it again if you refund me my money. Please look into it.
                        AJIO customer support has been notified about the posted complaint.
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                        Don't send me scripted robotic message, this is a serious concern for me, get it resolved asap.
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                          A
                          AS sikarwar
                          Aug 15, 2021
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                          Address: Gwalior

                          Ajio order payment complete but order not showing in app
                          AJIO customer support has been notified about the posted complaint.
                          Aug 15, 2021
                          Updated by AS sikarwar                           Ajio order payment complete but order not showing in app
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                            S
                            sandramt
                            Aug 14, 2021
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                            I have received a message that money has been deducted but the order haven't been placed.
                            AJIO customer support has been notified about the posted complaint.
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                              R
                              Reempa
                              from Kolkata, West Bengal
                              Aug 14, 2021
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                              Address: 81, G.T.Road Uttarpara Bazer shopping complex Uttarpara Hooghly

                              Return Id # RT42409403 A t-shirt has been returned to this ID and that t-shirt has been picked up on 4th August but money has not been refunded to my account yet. Why? I made a mistake to buy from this company called Ajio and I will never buy from this company and I will buy from all my friends and I will buy from a company. Flipkart or Amazon companies are so good that they refund the money to the bank account as soon as they return the item.
                              AJIO customer support has been notified about the posted complaint.
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                                R
                                Reempa
                                from Kolkata, West Bengal
                                Aug 14, 2021
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                                Address: 81, G.T.Road Uttarpara Bazer shopping complex Uttarpara Hooghly

                                I returned a t-shirt that was picked up yesterday but now the pickup is not showing complete and if the pickup is not complete I will not get a refund. So please if you see the subject is good.
                                Return Id #RT42409403
                                Pickup The phone number of the person who made the pickup is [protected]
                                Please arrange to return my money to my account.
                                AJIO customer support has been notified about the posted complaint.
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                                  Z
                                  Zilka patel
                                  Aug 14, 2021
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                                  I had placed my order on 14th August 2021 and amount was debited from my bank account but did not receive confirmation of my order. And I also checked Ajio application in order section but it shows no order is placed. I also tried reaching out to customer care via Email but no response received. Kindly look into the matter ASAP.
                                  AJIO customer support has been notified about the posted complaint.
                                  Aug 14, 2021
                                  Updated by Zilka patel                                   I had placed my order on 14th August 2021 and amount was debited from my bank account but did not receive confirmation of my order. And I also checked Ajio application in order section but it shows no order is placed. I also tried reaching out to customer care via Email but no response received. Kindly look into the matter ASAP.
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                                    A
                                    Anjal Sidhu
                                    Aug 14, 2021
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                                    Website: www.ajio.com

                                    Ex [protected]
                                    it was exchange order of shoes and i was not even asked bank details to return money and it was returned in ajio wallet . i contacted them through email, customer care, instagram no reply at all.
                                    money is lying in ajio wallet and i cant transfer it to my bank
                                    AJIO customer support has been notified about the posted complaint.
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                                      S
                                      ShiVaM KhAiR
                                      Aug 14, 2021
                                      Resolved
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                                      Resolved

                                      Order Id : FL[protected]
                                      Return Id : RT42663277
                                      Maine 7 august ko product return kr diya tha muje evening tk msg aata h ke apke account main 7 din ke andr refund ajayega but abhi tk muje mera refund nhi mila h ab ajio wale chote amount ka bhi refund wapas nhi krte h refund bs 399 ka h aur aj tk muje mera refund nhi mila h m jobless hu upr se itni fmly income nhi h ke m 399 aise hi ajio ko dedu pls meri help kriye aur mera refund mujhe dilva dijiye aur m ab se kbhi ajio se order kruga hi nhi m ab online shopping kruga hi nhi pls muje mera refund dilva dijiye 399 plss 🙏
                                      Aug 20, 2021
                                      Complaint marked as Resolved 
                                      Muje aj tk mera refund nhi mila h 12 days ho gye h plss meri help kriye muje refund dilva dijiye plsss 🙏🙏
                                      AJIO customer support has been notified about the posted complaint.
                                      Aug 20, 2021
                                      Updated by ShiVaM KhAiR                                       Muje aj tk mera refund nhi mila h 12 days ho gye h plss meri help kriye muje refund dilva dijiye plsss 🙏🙏

                                      Aug 24, 2021
                                      Updated by ShiVaM KhAiR                                       I got my refund today thank you soo much🙏
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