AJIO Complaints & Reviews

I had placed my order on 14th August 2021 and amount was debited from my bank account but did not receive confirmation of my order. And I also checked Ajio application in order section but it shows no order is placed. I also tried reaching out to customer care via Email but no response received. Kindly look into the matter ASAP.

Ex [protected]
it was exchange order of shoes and i was not even asked bank details to return money and it was returned in ajio wallet . i contacted them through email, customer care, instagram no reply at all.
money is lying in ajio wallet and i cant transfer it to my bank

Order Id : FL[protected]
Return Id : RT42663277
Maine 7 august ko product return kr diya tha muje evening tk msg aata h ke apke account main 7 din ke andr refund ajayega but abhi tk muje mera refund nhi mila h ab ajio wale chote amount ka bhi refund wapas nhi krte h refund bs 399 ka h aur aj tk muje mera refund nhi mila h m jobless hu upr se itni fmly income nhi h ke m 399 aise hi ajio ko dedu pls meri help kriye aur mera refund mujhe dilva dijiye aur m ab se kbhi ajio se order kruga hi nhi m ab online shopping kruga hi nhi pls muje mera refund dilva dijiye 399 plss 🙏

I have recieved the product on August 3rd but the product qas completely damaged and i raised a return reqst and my package was also picked in the same day but there is no information in the ajio app also like its picked and refund details vut my package is picked up on aug 3 itself . And now in ajio app its showing as my return is cancelled and i didnot receive the money either i have the product .

This is to inform you that on 10th july 2021 I orderes Puma shoes from ajio with order ID #FL[protected] . As the product was different so we requested for return. We received the shoes which were red in colour so we requested for return. Then after few days I received the mail from ajio that the product we have returned is a non ajio product and will be delivered back to you. So the product was delivered back to us when this time the product was not even the same which we had received wrongly last time. It was the another product which we have neven seen. Also this time in addition to the ajio packaging we also received the packaging of shadowfax. I will share the images. Then I again requested for return and the delivery boy came to our place told us that the middlemen has changed your product before reaching your product the the ajio's warehouse. So it is my humble request to ajio to kindly look into the matter beacuse the courier company with whome you have tied us is exchanging the product in between, that's why your company says that it's a non ajio product. Kindly get us to resolve this issue and help us to get our money back as the company you have trusted i.e. shadowfax is doing scam with your ajio customers and ultimately the goodwill of ajio is going down. I am attaching the photoes of the product I received this time and the packaging of shadowfax.

Maine 7 august ko product return kr diya tha muje evening tk msg aata h ke apke account main 7 din ke andr refund ajayega but abhi tk muje mera refund nhi mila h ab ajio wale chote amount ka bhi refund wapas nhi krte h refund bs 399 ka h aur aj tk muje mera refund nhi mila h m jobless hu upr se itni fmly income nhi h ke m 399 aise hi ajio ko dedu pls meri help kriye aur mera refund mujhe dilva dijiye aur m ab se kbhi ajio se order kruga hi nhi m ab online shopping kruga hi nhi pls muje mera refund dilva dijiye 399 plss 🙏

I had ordered a kurthi today, the bank had sent sms that money got deducted but I didn't get any confirmation that order has been placed... I checked in my orders in profile too...there isn't placed there too, but the order was not placed ...please kindly consider my complaint and do the needful at the earliest

I had ordered a kurthi today, the bank had sent sms that money got deducted but I didn't get any confirmation that order has been placed... I checked in my orders in profile too, but the order is not placed...there isn't placed there too...please kindly consider my complaint and do the needful at the earliest

My order not placed but amout of Rs. 2097.10was deducted by bank. Please try to re book my order or refund

I have been trying to create a return request for my order for the past 1 month... But nothing happened. I even created a complaint order but that also got cancelled without being resolved. now the return period is coming to an end.. And i am worried. I have three pairs of shoes that doesn't even fit me.

My order for Superdy Sweatshirts did not go through but amout of Rs. 2579.57 was deducted by bank. Please try to re book my order or refund my money soon.

I want my refund money .. its been past 3 weeks now .. the app is showing we have initiated the refund but its not reflected in my bank account .. it takes only 7 days to transfer the money .. but how is this possible i want my money back now . or i am gonna file a police case of online fraud against you .

Prod

I canceled order but didn’t get money back refund was initiated on 26 july but still today aug 13 i didnt get refund. They are not taking actions they used to give me different dates and saying we filled complaints to other teams but not solved yet.

I canclled order and didn’t get money back refund was initiated on 26 july but still today aug 13 i didnt get refund. They are not taking actions fhey used to give me different dates and saying we filled complaints to other teams but not solved yet

I have ordered (FL[protected]) some dresses from ajio.com worth Rs. 1524. They cancelled one dress from their end worth Rs. 449.70 and told me that they will refund it in another 3-5 days. But that was not done. I contacted them through the mail regarding this. They said the the refund is initiated. I was waiting for many days. I have checked with bank also, but the amount is not reflected in my account. Again I contacted ajio customer care through mail continuously. But no response from them. The phone number given in their webiste in never reached. I called many, many times and got tired. Till now I have not received the refund amount.

My recent order is not visible in My order section in the app.
Money has been deducted from my account.
Let me know how to check for my order status.
No email or sms received for the same.
Please look into it on priority. And initiate a refund or confirm the order.

New Calls from Service payment service online and credit my refund balance of

Service payment for call center and order money refund

Call centre agent responsible