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AJIO Complaints & Reviews

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Updated: Dec 4, 2025
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T
Thanks for the info
Aug 16, 2021
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Thanks for the update and for the update and for the
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    V
    Vishalchaudhary11
    Aug 16, 2021
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    I had ordered Nike phantom gt club tf sports shoes ordered on 6th august...and i have received them on 13th august...but the status still shows put for delivery

    I want to return the shoes due to size issue but as the status has not been updated to delivered order...I am unable to return them.

    Please look in the issue and update the status.

    Order no. - FL[protected]
    +1 photos
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      F
      For a few days
      Aug 16, 2021
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      Call Support Care +09339555291 online toll-free

      Call support help center support help center support 🙏🎀...
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      F
      For the update and
      Aug 16, 2021
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      I'm not going to make it tonight ☹️☹️☹️
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        P
        pujj
        from Mumbai, Maharashtra
        Aug 16, 2021
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        I had placed an order for crocs heels and the size wasn't right so had to request for exchange, been 13 days, return hasn't been picked up and nothing is shown in the app. No dates nothing. I have written many mails and called many time but no response whatsoever.
        I need them to take the return and refund the amount.
        AJIO customer support has been notified about the posted complaint.
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          S
          Sonia Thakral
          Aug 15, 2021
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          Address: 613 13 ext karnal
          Website: Ajio

          Order not showing but money has been debited from my account call me as soon as possible or email me
          AJIO customer support has been notified about the posted complaint.
          ????
          Same problem for me too. Is it recovered?
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            D
            DanduPrasad
            Aug 15, 2021
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            Hi, I recently tried to place an order on the app & made a payment of INR 1004 through Paytm app. The amount has been deducted from my account but the order has not been placed. Need help to figure this out.
            AJIO customer support has been notified about the posted complaint.
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              K
              Kolachala Supriya
              Aug 15, 2021
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              Money Debited from my account but order not confirmed I have been mailing from 10 days i didn't get back my money... Give me back my money
              AJIO customer support has been notified about the posted complaint.
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                A
                Akanksha41980
                Aug 15, 2021
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                I placed an order from ajio for 2 sandals (sneak a peak heels and uniquest toe ring black flats) for ₹1084. My money from ICICI account got deducted and i did not see any orders placed. What it this, either place my order or refund my money back. I also used coupon code G12-XELP-0MG4-IOVI (₹300 off) which is valid until 15 aug. I want to use it again if you refund me my money. Please look into it.
                AJIO customer support has been notified about the posted complaint.
                Don't send me scripted robotic message, this is a serious concern for me, get it resolved asap.
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                  A
                  AS sikarwar
                  Aug 15, 2021
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                  Address: Gwalior

                  Ajio order payment complete but order not showing in app
                  +1 photos
                  AJIO customer support has been notified about the posted complaint.
                  Aug 15, 2021
                  Updated by AS sikarwar
                  Ajio order payment complete but order not showing in app
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                    S
                    sandramt
                    Aug 14, 2021
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                    I have received a message that money has been deducted but the order haven't been placed.
                    AJIO customer support has been notified about the posted complaint.
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                      R
                      Reempa
                      from Kolkata, West Bengal
                      Aug 14, 2021
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                      Address: 81, G.T.Road Uttarpara Bazer shopping complex Uttarpara Hooghly

                      Return Id # RT42409403 A t-shirt has been returned to this ID and that t-shirt has been picked up on 4th August but money has not been refunded to my account yet. Why? I made a mistake to buy from this company called Ajio and I will never buy from this company and I will buy from all my friends and I will buy from a company. Flipkart or Amazon companies are so good that they refund the money to the bank account as soon as they return the item.
                      +2 photos
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                        R
                        Reempa
                        from Kolkata, West Bengal
                        Aug 14, 2021
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                        Address: 81, G.T.Road Uttarpara Bazer shopping complex Uttarpara Hooghly

                        I returned a t-shirt that was picked up yesterday but now the pickup is not showing complete and if the pickup is not complete I will not get a refund. So please if you see the subject is good.
                        Return Id #RT42409403
                        Pickup The phone number of the person who made the pickup is [protected]
                        Please arrange to return my money to my account.
                        +1 photos
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                          Z
                          Zilka patel
                          Aug 14, 2021
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                          I had placed my order on 14th August 2021 and amount was debited from my bank account but did not receive confirmation of my order. And I also checked Ajio application in order section but it shows no order is placed. I also tried reaching out to customer care via Email but no response received. Kindly look into the matter ASAP.
                          AJIO customer support has been notified about the posted complaint.
                          Aug 14, 2021
                          Updated by Zilka patel
                          I had placed my order on 14th August 2021 and amount was debited from my bank account but did not receive confirmation of my order. And I also checked Ajio application in order section but it shows no order is placed. I also tried reaching out to customer care via Email but no response received. Kindly look into the matter ASAP.
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                            A
                            Anjal Sidhu
                            Aug 14, 2021
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                            Website: www.ajio.com

                            Ex [protected]
                            it was exchange order of shoes and i was not even asked bank details to return money and it was returned in ajio wallet . i contacted them through email, customer care, instagram no reply at all.
                            money is lying in ajio wallet and i cant transfer it to my bank
                            +3 photos
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                              S
                              ShiVaM KhAiR
                              Aug 14, 2021
                              Resolved
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                              Resolved

                              Order Id : FL[protected]
                              Return Id : RT42663277
                              Maine 7 august ko product return kr diya tha muje evening tk msg aata h ke apke account main 7 din ke andr refund ajayega but abhi tk muje mera refund nhi mila h ab ajio wale chote amount ka bhi refund wapas nhi krte h refund bs 399 ka h aur aj tk muje mera refund nhi mila h m jobless hu upr se itni fmly income nhi h ke m 399 aise hi ajio ko dedu pls meri help kriye aur mera refund mujhe dilva dijiye aur m ab se kbhi ajio se order kruga hi nhi m ab online shopping kruga hi nhi pls muje mera refund dilva dijiye 399 plss 🙏
                              +1 photos
                              Aug 20, 2021
                              Complaint marked as Resolved 
                              Muje aj tk mera refund nhi mila h 12 days ho gye h plss meri help kriye muje refund dilva dijiye plsss 🙏🙏
                              AJIO customer support has been notified about the posted complaint.
                              Aug 20, 2021
                              Updated by ShiVaM KhAiR
                              Muje aj tk mera refund nhi mila h 12 days ho gye h plss meri help kriye muje refund dilva dijiye plsss 🙏🙏

                              Aug 24, 2021
                              Updated by ShiVaM KhAiR
                              I got my refund today thank you soo much🙏
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                                P
                                Pooja_11
                                Aug 14, 2021
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                                Address: 56 poompukar nagar opp to smt towers teachers colony karamadai

                                I have recieved the product on August 3rd but the product qas completely damaged and i raised a return reqst and my package was also picked in the same day but there is no information in the ajio app also like its picked and refund details vut my package is picked up on aug 3 itself . And now in ajio app its showing as my return is cancelled and i didnot receive the money either i have the product .
                                AJIO customer support has been notified about the posted complaint.
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                                  Y
                                  Yashu Agarwal
                                  from Powai, Maharashtra
                                  Aug 14, 2021
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                                  Address: Bareilly

                                  This is to inform you that on 10th july 2021 I orderes Puma shoes from ajio with order ID #FL[protected] . As the product was different so we requested for return. We received the shoes which were red in colour so we requested for return. Then after few days I received the mail from ajio that the product we have returned is a non ajio product and will be delivered back to you. So the product was delivered back to us when this time the product was not even the same which we had received wrongly last time. It was the another product which we have neven seen. Also this time in addition to the ajio packaging we also received the packaging of shadowfax. I will share the images. Then I again requested for return and the delivery boy came to our place told us that the middlemen has changed your product before reaching your product the the ajio's warehouse. So it is my humble request to ajio to kindly look into the matter beacuse the courier company with whome you have tied us is exchanging the product in between, that's why your company says that it's a non ajio product. Kindly get us to resolve this issue and help us to get our money back as the company you have trusted i.e. shadowfax is doing scam with your ajio customers and ultimately the goodwill of ajio is going down. I am attaching the photoes of the product I received this time and the packaging of shadowfax.
                                  +4 photos
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                                    S
                                    ShiVaM KhAiR
                                    Aug 14, 2021
                                    Resolved
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                                    Resolved

                                    Maine 7 august ko product return kr diya tha muje evening tk msg aata h ke apke account main 7 din ke andr refund ajayega but abhi tk muje mera refund nhi mila h ab ajio wale chote amount ka bhi refund wapas nhi krte h refund bs 399 ka h aur aj tk muje mera refund nhi mila h m jobless hu upr se itni fmly income nhi h ke m 399 aise hi ajio ko dedu pls meri help kriye aur mera refund mujhe dilva dijiye aur m ab se kbhi ajio se order kruga hi nhi m ab online shopping kruga hi nhi pls muje mera refund dilva dijiye 399 plss 🙏
                                    +1 photos
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Pls help me muje mera refund dilva do pls
                                    AJIO customer support has been notified about the posted complaint.
                                    Aug 24, 2021
                                    Updated by ShiVaM KhAiR
                                    I got my refund today thank you soo much🙏
                                    This t-shirt has been picked up. I don't understand what it means to give a return pickup on August 19. I don't understand how many times a t-shirt will be picked up. It would be nice to say something about when my money will be returned

                                    Refund - Comment #3877637 - Image #0
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                                      S
                                      Santhoshiphanidhar
                                      Aug 14, 2021
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                                      I had ordered a kurthi today, the bank had sent sms that money got deducted but I didn't get any confirmation that order has been placed... I checked in my orders in profile too...there isn't placed there too, but the order was not placed ...please kindly consider my complaint and do the needful at the earliest
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