Bombay Dyeing Complaints & Reviews

I bought in March with in one month comforter color is getting faded .. Is there any way to replace it as the quality is not so good...

I have receive bombay deying bedsheet from grofferes, but the product quality is verybad, they had supply us local product in the name of bombay deying and also there are some cuts on the bedsheet damage and also stitching is also very bad quality and bedsheet material is third class.This is the order no ORD[protected], compalin many times but no resolution from grofferes, pls look into the matter otherwise I going to upload images and going to comment in your website. Contact me on [protected] Name- Asmita

We had purchased two king size bedsheet from metro cash & carry on the pretext of 100%cotton, the price was taken as such.
However got really disappointed that you have supplied a pure synthetic bedsheet at the price of cotton. This amount to cheating on behalf of customers.. And does not behove the quality fr which bombay dyeing is famous for.
Request fr immediate replacement of both the bedsheet. One is open while the other one is not open..
Kindly help to save ur brand image
Ravi shankar
[protected]

Towels from bombay dyeing on combo offer were purchased from myntra during the sales period 2018 end.
Every use of the towel leaves lint all over the body so that it becomes necessary to wash/bathe again to get rid of them. Application of creams or oil following bath becomes impossible due to the loose shreds of threads left on the skin.
This is totally unacceptable.

I had order a customized bedsheet through a website of Bombay Dyeing.It was a prepaid order.However, It’s being approximately two months haven’t heard anything for my order(CD-1528).I had tried calling and mailing the customer care executives as well nobody answered my call and responded my queries.If you can't deliver it then kindly process my refund.

Hi mam
It's been a long time but not getting my bed sheet I had a conversation with Mr.Altaf few days back and he promised me to deliver my product on 3rd september 2018 but today I also dnt get it I called him today morning but he is busy somewhere till now So kindly generate my refund now or send me in written each and every detail of generating my refund

I placed online customized bed sheet order on 14 july 2018, i received an email from bombay dyeing confirming the same. On 16 july 2018 i received design approval email from them and the confirmed that the product wil be delivered with 30 days.

Since 16th august 2018 i m sending emails, calling at the call center but not a single response i have got from them. On a daily basis i m calling up their call center but there is no response.

I placed an order on 6th of july its a customized bed sheet with pillow cover but not deliver yet they promised me to deliver within 30 days but its been above 45 days but there is nothing i called them manny times on their toll free number but nobody picked up even i mail also but no response now i am calling their head office then nobody knows where is my order whts happening they dnt know anything about my product about online order toll free number. Now i want my full amount back.

Hello,
I have placed my order on 30th of May, 2018 for a customised bef sheet but till date have not received it. Your customer care support is just not doing the work properly, they gave me dates one upon other by which i will be receiving my product but alas nothing happened. The latest i was told that my product will be dispatched by 3rd August, 2018 which is again not the case. Now, the scenario is no one is picking up the call and there is no reply to the mails sent. Such a big brand but such disgusting service. How long will I have to wait for my product? All this seems like a scam.
Order Id: CD-1087

Team,

Its more than one month i have been following on mails with bombay dyeing team. They have even replied that the amount will be refunded back immediately. Its more than month i have still not received my amount back.

Now the team is not responding my mails.

My mail id is : [protected]@yahoo.com
Order: cd1192

Please help me out as i have invested 1999 rupees.

Thanks in advance

Gaurav kala

I had placed an order for customised bedsheet and here are the details:
Order id: cd-1535
Placed on: 14 july 2018
Rejected on: 16 july 2018
Refund initiated: 16 july 2018.

As per your website, the refund should be received within 5-7 business days of initiating the refund request.
Its been more 13 days and i have not received my money. When are you going to return the money?
Your toll free numbers and email addresses are totally not helping to customer.

Team,

I had placed an order for customised bedsheet and here are the details:
Order No. CD-1501
Placed ON: 3 July 2018
Rejected on: 6 July 2018
Refund initiated: 7 July 2018.

As per your website, the refund should be received within 2-3 business days of initiating the refund request.
Its been more 10 days and I have not received my money. When are you going to return the money?
Your toll free numbers and email addresses are useless.

Placed an order for customized bed sheets cd-1246 on June 8th paid through net banking. In site it is mentioned as within 30 days order will be delivered.

No updates from the company till day. Tried calling many times in the provided contact number in Bombay Dyeing site but no one will respond tried calling n number of times.
Not knowing how to approach this people regarding the order status.

Big brand but poor service and poor customer care. Fed up.

Dear Team,

I have place order for Customized Bed sheet on 12th Jun 2018 and paid the amount through Net banking.

Your Order CD-1312
Placed from https://shop.bombaydyeing.com/customize-bedsheet/

Its more than a month and i have still not received the order.
i want to know the order status or refund my money what ever is possible asap

Please...

Dear Sir

Ordered 3 sets of Bedsheet TO Bombay Dyeing in JUNE 18 6600 RUPEES DEDUCTED FROM ACCOUNT but we have not received any parcel till yet and no Not received my order till yet
Order CD-1235

Order CD-1237
Placed on[protected], 10:33:52

Your Order CD-1236
no person is attending on the customer care no [protected]. Please look into the matter seriously

Dear Team,

I have place order for Customized Bed sheet on 5th Jun 2018 and paid the amount through Net banking.

Your Order CD-1192
Placed on[protected], 13:16:11

Its more than a month and i have still not received the order.

Please provide the status urgently.

This is really disgusting to have faith on such big brand.

Gaurav Kala
[protected]

I have brought many bed sheets from bombay dyeing. One particular bed sheet and the pillow covers are giving away colour. I showed it to bombay dyeing showroom after 6 months of my purchase. They acknowledged the problem but are insisting on the bill for even deciding on the next course of action. I regularly buy clothes / blankets from established brands and whenever there is a problem they replace without asking any question.in most of the cases on giving my phone number they are able to find out the purchase date from their system.

Bd has outdated systems where the purchase history of the customer is not maintained.in today's day and age who preserves a bill for six months. I don't think after this experience i will ever buy a bd product. I will recommend my friends and family as well to refrain from buying bd products.

Sir,
On 23.11.2017 i went to manasa bombay dying at doorno.10-1-18 puskar ghat, rajahmundry and purchased the following items
1, three lungees
2. Two bed sheets
3. Two nighties
On 23.112017 after return to home i found that they have mixed one complete damaged lungee. On the night itself i reported to the shop website, but they are not given any response. On 25.11.2017 i went to the shop and asked how the damaged lungee is mixed and kept for sale. The shop owner replies adamently that it is common to mix like that and it is not their duty to verify the stocksfor them and asked to exchange the piece only but not agreed to pay back the money for the damaged piece besides agreeing as it is damaged. I fed up with his adamant reply and returned one more lungee and purchased nighties. Further he collected back again the cstand gst for the returned goods also from my pocket. I felt ashamed on opening the damaged lungee in presence of our relatives. I have paid much strain and spent two days my valuable time to exchagn.

Further as regards the bed sheet they sold the trident limited products instead of bombay dying products and mentioned the mrpas rs. 1499/- and sold the same for rs. 750/ only. It is very surprised to note what is lacuna for selling them to such lowest rate. What is the original price. Is it possible in a show room such a low rate. Further i am beyond doubt whether it may be another cheap product which does not worth even 350/- itself. Necessary action may kindly taken in this issue

I have a purchased two mattresses from hindustan furniture out of which both the springs got damaged due to which we are unable to use the same its new only 6 months old... We have tried contacting the vendor however they are denying for any help please resolve the issue as soon as possible so that i dont have to escalate further... If the complaint cannot be resolved please let me know the second level of escalation and also either refund me the money for both the mattress or get them replaced... Give me a call so that i can show you the situation by calling u

I bought 3 bombay dyeing mattress approximately 1.5 years ago and was given a warranty for 5 years but just after few months they started sagging. Specially one out of three simply flattened. I made a complaint to the retailer and they made us contact with a company 'person'...
After few lagging finally that matress was replaced (Though it looks - repaired-.. And its not been a year since. The same mattress has sagged again becoming even more flattened this time. I am eeally upset with the quality of the product as i believed in the brand name earlier.. Now its time to test their customer service..