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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
Resolved
292
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3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 104

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S
simran2000
Aug 12, 2021
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Address: house no. 37, vivekananda pally, benachity, durgapur
Website: ajio

I had rs. 1319 in my ajio wallet but it was deducted from my wallet without me ordering anything. I was trying to order using the money in my ajio wallet and i tried to pay the rest of the amount from netbanking but the transaction failed. I received no message of spending the money from my ajio wallet .The amount from my ajio wallet was deducted and i want my money back. I have filed a case with national consumer helpline case no. 2897414
AJIO customer support has been notified about the posted complaint.
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    simran2000
    Aug 12, 2021
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    Address: house no. 37, vivekananda pally, benachity, durgapur

    I had rs. 1319 in my ajio wallet but it was deducted from my wallet without me ordering anything. I was trying to order using the money in my ajio wallet and i tried to pay the rest of the amount from netbanking but the transaction failed. I received no message of spending the money from my ajio wallet .The amount from my ajio wallet was deducted and i want my money back.
    AJIO customer support has been notified about the posted complaint.
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      ibbutech
      Aug 12, 2021
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      Address: 2/455 pudupet 3rd street melvisharam

      Sir my 589 product payment was done but order not placed please check and refund it sir...thanks lot...I'm msg you on this email also please check it out and soon reply...

      Email id
      [protected]@gmail.com
      AJIO customer support has been notified about the posted complaint.
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        Sagar Kongari
        Aug 12, 2021
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        It's been 4days since the amount debited from my account. I tried contacting Ajio customer care, but no reply. Please see to this.
        AJIO customer support has been notified about the posted complaint.
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          Sandhrathankamt
          Aug 12, 2021
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          Website: Ajio

          I have ordered a shirt for rs.834. By using google pay I payed the money now the money has deducted but order is not placed
          AJIO customer support has been notified about the posted complaint.
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            Tanishkash
            Aug 12, 2021
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            Website: Ajio

            I placed an order and the amount debited from my account(through Google pay) but the order is not confirmed yet . This is the second time I'm facing the same issue. Tried to contact to ur executive but it's not working.
            AJIO customer support has been notified about the posted complaint.
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              1
              1L2O3H4I5T6H7
              Aug 12, 2021
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              Resolved

              On the 5th of August, I tried placing an order on AJIO using my debit card, money got debited but the transaction failed and the order didn't place. It's been nearly a week and AJIO still hasn't initiated my refund yet. I've called them daily but they've always said we've raised the complaint and it will get resolved. I have visited the bank and enquired, they said payment has reached ajio side. The transaction was successful. I don't know what to do now.
              Sep 2, 2021
              Complaint marked as Resolved 
              I received it after 17 days
              AJIO customer support has been notified about the posted complaint.
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                Tutu darang
                Aug 12, 2021
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                Address: Ajio c/o reliance retail limited ss plaza, 7/4 outer ring road, BTM layout, Bangalore 560068

                It's almost months ago but i still didn't get my order why ajio?? Whenever I check my order it showing return to seller.. It's okay if my order return to seller but I want my money back where is my money?? I still didn't get my money and ajio customercare policy is worst ever.. Many times I called or send email but still no response from them. This app is the worst app ever😡
                AJIO customer support has been notified about the posted complaint.
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                  Dhairya Rochwani
                  Aug 12, 2021
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                  My amount was debited two times from debit card but order was not placed
                  AJIO customer support has been notified about the posted complaint.
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                    T
                    Tanuja Sawangikar
                    Aug 12, 2021
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                    I had placed an order worth of Rs 3763, on 4th August 2021. The app debited the amount from my account as I received the alert from my bank . But they hadn't created an order ID and send the message of order being placed . As I didn't have the ID I couldn't access any details or track the order or get any solution to either cancel and get refund at all . Numerous times I sent email but no solution . Even I after applying a previous complaint to consumer forum all they did was sent to the same email with no solution .
                    AJIO customer support has been notified about the posted complaint.
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                      Ekansh Parnami
                      Aug 12, 2021
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                      I order some tshirts and shorts, payment is done but ordered list does not shown any order details
                      AJIO customer support has been notified about the posted complaint.
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                        Aum Patel
                        Aug 11, 2021
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                        May payment is deducted but it is not showing my order and confirmation not received.
                        AJIO customer support has been notified about the posted complaint.
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                          Nik602
                          Aug 11, 2021
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                          I paid Rs 3642 using HDFC Bank account . The amount got deducted from my Bank Account but there is nothing showing in the order section.
                          AJIO customer support has been notified about the posted complaint.
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                            Nik602
                            Aug 11, 2021
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                            I paid Rs 3642 using HDFC Debit Card for the order. The amount got deducted from my Bank account but there is nothing showing in the order section.
                            AJIO customer support has been notified about the posted complaint.
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                              harshs_26
                              Aug 11, 2021
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                              I have ordered a watch on 27/7/2021 but I got a damaged watch so I asked to exchange it but the delivery boy always makes some excuse and didn't give me a new watch instead of an old one. Customer care also not picking my phone.. worst shopping website in product quality and in after-sale services too.
                              AJIO customer support has been notified about the posted complaint.
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                                chaithra chandradas
                                Aug 11, 2021
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                                I ordered two products from ajio and paid through gpay, but don't received any confirmation message and in my ajio account its showing that not ordered anything, what I will do
                                AJIO customer support has been notified about the posted complaint.
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                                  Spoorthi poojary
                                  Aug 11, 2021
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                                  I had placed order on august 11th for an amount of Rs.1558 i had made the payment through UPI ID [google pay] .amount was debited from my account but the order is not placed. And i didnt receive any messages regarding the confirmation of my order.
                                  AJIO customer support has been notified about the posted complaint.
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                                    Spoorthi sp
                                    Aug 11, 2021
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                                    I had placed order on august 11th for an amount of Rs.1558 i had payment through UPI ID google pay .amount deducted but order not placed. And i didnt received any messages regarding confirmation of my order
                                    AJIO customer support has been notified about the posted complaint.
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                                      parvathy subhash
                                      Aug 11, 2021
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                                      I had placed an order on August 11th for an amount of rs.996.17, I had made the payment through UPI ID, - Gpay. The amount was debited but the order has not been placed. Request you to take this with priority and help to resolve the issue
                                      AJIO customer support has been notified about the posted complaint.
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                                        Maria Shajan
                                        Aug 11, 2021
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                                        This is the first experience I had from Ajio.After placing an order on sunday, paid the amount, app order list shows no order take placed there was no confirmation message, no mail.Mailed to customer care no response, contacted customer care no relevant answer.
                                        AJIO customer support has been notified about the posted complaint.
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