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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 107

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T
Tanishq24
Aug 7, 2021
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I placed an order on 7 Aug 2021 .My money got debited but I don't see any orders or haven't got any confirmation mail. Could you please help
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    Tanishq24
    Aug 7, 2021
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    I placed an order on 5 Aug 2021 .My money got debited but I don't see any orders or haven't got any confirmation mail. Could you please help
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      S
      S Bapat
      Aug 7, 2021
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      I have ordered 2 items on 4th August, 2021, I have done the payment by Google pay UPI and payment was sucessfull.

      Order is not showing in My orders section.
      Please look into this.
      AJIO customer support has been notified about the posted complaint.
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        K
        Khushboo Jariwala
        Aug 6, 2021
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        Address: 2/4615,sagrampura main road,surat.

        Order ID - FL[protected]
        My this order is not open in customer care option in ajio.plz help me.nd solve my problem.
        +2 photos
        AJIO customer support has been notified about the posted complaint.
        Aug 06, 2021
        Updated by Khushboo Jariwala
        Order ID - FL[protected]
        My this order is not open.plz help me.

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          S
          Swarn Singh1987
          Aug 6, 2021
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          I have ordered few Product on 1st August from ajio and after successful payment I didn't receive order confirmation message after 5 days today 6/08/2021
          And even there s no any refund happen for this order.
          Kindly clarify this for me.
          AJIO customer support has been notified about the posted complaint.
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            S
            Swarn Singh1987
            Aug 6, 2021
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            I have ordered few Product from ajio and after successful payment I didn't receive order confirmation message.
            And even there is no any refund happen for this order.
            Kindly clarify this for me.
            AJIO customer support has been notified about the posted complaint.
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              A
              Arunach
              Aug 6, 2021
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              Address: Bapatla, guntur district
              Website: Ajio

              I have placed an order worth 1298/- today. And I made an online paymnet, I received confirmation message which showed the amount of 1298/- has deducted. But unfortunately in the app it was showing some error has occurred so the payment was failed and order has cancelled but I didn't made any cancellations.
              AJIO customer support has been notified about the posted complaint.
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                K
                Krupali Shirke
                Aug 6, 2021
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                On 6 aug 2021 i have made payment through debit card on ajio . Money deducted from bank account but order is not placed.

                I compained through e-mail. No followups.

                Please look into it ASAP.
                And refund the amount.
                AJIO customer support has been notified about the posted complaint.
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                  Lakshana Jayasri
                  Aug 6, 2021
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                  I placed an order on 5 Aug 2021 .My money got debited but I don't see any orders or haven't got any confirmation mail. Could you please help
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                    T
                    Tejas Chandrakant Patil
                    Aug 6, 2021
                    Resolved
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                    Resolved

                    I have bought 2 Jeans and 1 pair of shoes and one t-shirt on 5august 2021 but instantly i cancelled it in midnight of 6 August at 3 .30 i got mail that refund successful in your account but amount is not credited in my account i search every where i ordered ministatement but amount is not credited in my account
                    +7 photos
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Sovle
                    AJIO customer support has been notified about the posted complaint.
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                      Tejas Chandrakant Patil
                      Aug 6, 2021
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                      Resolved

                      I have bought 2jeans 1pair of shoe and 1 t-shirt on 5 August 2021 but on instantly cancel it. At around 3 .30 in midnight something i got mail that refund successful but the amount is not credited in my account i have check every where in NetBanking and all but not received the single amount
                      +7 photos
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Solve
                      AJIO customer support has been notified about the posted complaint.
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                        Jinal Doshi
                        Aug 6, 2021
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                        Have ordered 5 items just now, I have done the payment by debit card and payment was sucessfull.
                        It was not showing that order got placed.
                        And even I didnt receive any sms confirmation for order placed.
                        Order is also not showing in My orders section.
                        Please look into this.
                        AJIO customer support has been notified about the posted complaint.
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                          Ajith royal
                          Aug 6, 2021
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                          Address: 5-10 karanam street mydukur kadapa andhra pradesh

                          I will not recive my refund money it will be so long in july 12 there is no refund i will mail to AJIO there will not respond my mail please help me
                          AJIO customer support has been notified about the posted complaint.
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                            K
                            Kolachala Supriya
                            Aug 6, 2021
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                            I have paid money morning for the order but the order not confirmed. I want my money back.. @ajio
                            +1 photos
                            AJIO customer support has been notified about the posted complaint.
                            Money not we given back.. order not came.. what is this response I want my money back
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                              R
                              Rajasekhar Billuru
                              Aug 6, 2021
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                              Address: Hyderabad

                              Hi,

                              I tried to purchase a few products on AJIO. The amount of Rs.3468.47 deducted from my credit card without any order confirmation.

                              Account details are as follows
                              sekhar.[protected]@gmail.com

                              Please try to resolve it at the earliest.
                              AJIO customer support has been notified about the posted complaint.
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                                Sourabha Shetty
                                Aug 6, 2021
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                                Yesterday night around 11 I have ordered some items n then I have made Google pay, amount debited but order not placed. Wen I check in app.its still asking for confirm order
                                For same items again.

                                Plz refund the cash.
                                AJIO customer support has been notified about the posted complaint.
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                                  Vani kishore
                                  Aug 6, 2021
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                                  It's been 2 weeks but I haven't got my refund till now which is about nearly 1250 rs of one order and the other order says it has refunded but it didnt get reflected in my account till now...
                                  Issue it as soon as possible and the Ajio account is linked to my mail id...
                                  AJIO customer support has been notified about the posted complaint.
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                                    Yesebu
                                    Aug 6, 2021
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                                    Address: BTM, first stage , Bengaluru (karnataka)

                                    Worst app.almost one month back return id generated but till return amount not received. Costumer care also not respond. Frequently I sent mails to customer care but no use
                                    +1 photos
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                                      abdulshukkoor
                                      Aug 6, 2021
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                                      My transaction was successfull. Ajio website got hanged up. Money deducted from bank account. The order is not created in Ajio.

                                      I compained through e-mail. No followups

                                      I either need the order to get confirmed or the money back.
                                      AJIO customer support has been notified about the posted complaint.
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                                        S
                                        Sushmaa D
                                        Aug 6, 2021
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                                        Resolved

                                        This morning I placed order from ajio worth 1244.50 through gpay and amount has been debited from my account but there's no order placed and gpay status says that "transaction has been settled".And also I tried contacting ajio customer care but there's no reply for my mail or call. This is insane ajio. How can you be so careless, playing with people's money???? I want my money back at the earliest.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Amount refunded
                                        AJIO customer support has been notified about the posted complaint.
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